Assessment Centres.ppt

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1、Assessment Centres,Why do Employers Use Assessment Centres,Used to assess if a candidate has the personal qualities needed Used to predict future work performance Used to see if you fit in the organisational culture,What is an Assessment Centre,Usually a 1 or 2 day selection process Attended by a gr

2、oup in the company premises or a neutral venue Includes: Group exercises, In tray exercises, Role plays, presentations, aptitude test & interview,What is an Assessment Centre?,Usually a 1 or 2 day selection process Company premises or neutral venue Includes social or informal events Meeting with rec

3、ent graduates or managers Simulates real work environment Varied activities to assess different attributes,Typical Asssessment Criteria,Teamwork Ledership Interpersonal skills Communication, Networking Problem-solving/logical reasoning Ability to work under pressure Ability to think quickly on your

4、feet Ability to cope with uncertainty Ability to see the big picture,Diary of an Assessment Centre,9.30 Meet other candidates over coffee 10.00 Group discussion 10.30 Fact-finding exercise 11.30 Interview 12.00 Aptitude test 12.30 Lunch 1.30 Case study exercise 2.30 Case study presentation 2.45 Grou

5、p exercise 4.45 Company presentation by senior managers 5.15 Depart,Assessment Exercises,Group Group Discussion/Chaired Discussion Group Case Studies/Business Games/Outdoor exercises Informal Discussion with Employees Individual Personality and Aptitude Tests In-tray Exercises/Written Exercises Pres

6、entation skills In-depth Interviews,Informal Discussion with Employees,Network with other candidates and employers Ask intelligent questions Show interest in their work Dont drink too much Dont boast about what you can do for them,In-tray Exercises,Measures competencies such as Organisational Skills

7、, Planning, Communication Skills, Problem Solving, Client Focus Based on typical day to day issues that may arise The contents of your “in-tray” might include faxes, meeting minutes, emails, letters etc. Your task is to prioritise the tasks, take action and give reasons,In tray exercise,Do Try to be

8、 clear about the instructions. Keep a sense of proportion - balance the urgency against how important something actually is. Aim to focus on the essential points about the tasks not every minor detail involved. Be specific when giving your reasons.Dont Get distracted by irrelevant information or err

9、ors. Spend too much time analysing the information. Over scrutinize the details. Try to do everything yourself - use other people in the organisation! DONT PANIC!,Group Discussions,Given a topic to discuss may be the company, the industry, current affairs, recent news headlines, university life etc.

10、 Usually a time period is given e.g. 30 minutes Observed by 2 or more staff members,Group Discussion Exercise,Working in groups of 6, you have two hours to decide how to spend 1m for the benefit of the business. Your company has acquired this through selling off one of its chains of Italian-style re

11、staurants and you have to decide which parts of the remaining business could benefit. You have a chain of hotels, a small chain of up-market pubs, a chain of travel agencies and five new leisure complexes. (You will be given data about the performance of each of these groups and you may be allocated

12、 a role as representing one of these sections.),Case Study,As an individual, you have 15 minutes to study the following example of a problem which may face a manager in our company. You may make notes if you wish.As a group you will be asked to discuss the problem and reach conclusions on it. These

13、conclusions should be unanimous and not decided by voting.(45 minutes allowed for discussion),Group Discussions,Be prepared research the company, use websites, brochures, trade journals etc. Be prepared be up to date with any relevant developments in the news read the quality newspapers Be prepared

14、- Get some practices speaking up in tutorials, clubs, societies etc.,Chaired Group Discussions,Candidates are chosen in turn to lead a group discussion on a given topic Usually about 10 minutes each Your role: Introduce the topic manage the time Encourage contribution from participants Help to maint

15、ain the flow of discussion Summarise when neccessary,Group Exercises,How do you perform in a group setting? Are you a regular team player, a natural leader or a maverick? Do you tend to be the ice-breaker, the protagonist or the ideas generator in the group? Employers are interested in the right bal

16、ance of characteristics,Group Discussion Exercise,Working in groups of 6, you have two hours to decide how to spend 1m for the benefit of the business. Your company has acquired this through selling off one of its chains of Italian-style restaurants and you have to decide which parts of the remainin

17、g business could benefit. You have a chain of hotels, a small chain of up-market pubs, a chain of travel agencies and five new leisure complexes. (You will be given data about the performance of each of these groups and you may be allocated a role as representing one of these sections.),Group Discus

18、sion,Who talks the mostWho strays from the subjectWhose arguments are ignoredWho insists on being dominant, interrupts or squashes other contributorsWho doesnt talk at all,Whose points are acceptedWho encourages others to join inWho introduces new ideasWho listens before contributingWho builds on th

19、e ideas of others,Notice:,Psychometric Tests,Aptitude Tests - measure skills relevant to position Verbal comprehension - evaluate logic of text Numerical reasoning - interpret statistical data Diagrammatic reasoning - recognise patterns Watch timing complete as many as possible Personality Questionn

20、aires Look at personality style No right or wrong answers Be spontaneous, dont try to second-guess Tests include built-in checks Employers may be looking for different personality profiles Practice using online tests on www.ul.ie/careers,Before the test,Practice, Practice, Practice! Get a good night

21、s sleep Do some basic maths revision Listen to/Read the instructions carefully Avoid spending too long on a question,Presentations,Prepare and practise Have a structure Think about the audience Use some visuals Have 4-5 main points Dont overload with information Give an outline and summarize at the

22、end Watch the time Finish on a strong note,In-Depth Interviews,Prepare Review CV, company information, job description Review skills checklist and think about evidence Prepare questions to ask Interview more related to work you will be doing Interviewers much more technical in their questions Interviewer might refer to some of the exercises Person you might be working for will probably be highly influential,Resources,www.ul.ie/careers - Destinations www. DVD on Assessment Centres from Careers Service,