ISO IEC IEEE 15289-2017 en Systems and software engineering - Content of life-cycle information items (documentation)《系统和软件工程 生命周期信息项目(文件)的内容》.pdf
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1、Systems and software engineering Content of life-cycle information items (documentation)Ingnierie des systmes et du logiciel Contenu des articles dinformation du cycle de vie (documentation)INTERNATIONAL STANDARDISO/IEC/IEEE15289Reference numberISO/IEC/IEEE 15289:2017(E)Third edition2017-05 ISO/IEC
2、2017 IEEE 2017ii ISO/IEC/IEEE 2017 All rights reservedISO/IEC/IEEE 15289:2017(E)COPYRIGHT PROTECTED DOCUMENT ISO/IEC 2017, Published in Switzerland IEEE 2017All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form or by any mean
3、s, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior written permission. Permission can be requested from either ISO or IEEE at the address below or ISOs member body in the country of the requester.ISO copyright office Institute of Electrical
4、and Electronics Engineers, IncCh. de Blandonnet 8 CP 401 3 Park Avenue, New YorkCH-1214 Vernier, Geneva, Switzerland NY 10016-5997, USATel. +41 22 749 01 11 Fax +41 22 749 09 47 copyrightiso.org stds.iprieee.orgwww.iso.org www.ieee.orgISO/IEC/IEEE 15289:2017(E) iii ISO/IEC 2017 All rights reserved I
5、EEE 2017 All rights reserved Contents Page Foreword . vi Introduction . vii 1 Scope 1 2 Normative references . 3 3 Terms, definitions, and abbreviated terms . 3 3.1 Terms and definitions 3 3.2 Abbreviated terms . 6 4 Applicability 6 4.1 Purpose . 6 4.2 Intended users of this document . 6 4.3 Applica
6、bility to work efforts . 7 4.4 Applicability to information item audiences . 7 5 Conformance . 7 5.1 Definition of conformance . 7 5.2 Conformance situations . 8 5.3 Type of conformance . 9 6 Life-cycle data and information items . 9 6.1 Life-cycle data characteristics 9 6.2 Records compared to info
7、rmation items (documents) 9 6.3 Management of life-cycle data (records) . 10 6.4 Management of information items (documents) . 10 6.4.1 Developing the documentation plan 10 6.4.2 Managing and controlling information items 11 7 Generic types of information items . 11 7.1 General . 11 7.2 Description
8、generic content 11 7.3 Plan generic content 12 7.4 Policy generic content . 14 7.5 Procedure generic content 15 7.6 Report generic content . 16 7.7 Request generic content . 18 7.8 Specification generic content . 18 8 Mapping of information items to the life cycle and service management processes .
9、19 8.1 Mapping of information items to the system life cycle 20 8.2 Mapping of information items to the software life cycle . 25 8.3 Mapping of information items to the service management processes . 32 9 Records . 37 9.1 Record generic content . 37 9.2 Specific record contents 38 10 Specific inform
10、ation item (document) contents 41 10.1 General . 41 10.2 Acceptance plan . 41 10.3 Acceptance report . 41 10.4 Acquisition plan . 42 10.5 Asset management plan 42 10.6 Audit acknowledgement report 42 10.7 Audit plan 43 ISO/IEC/IEEE 15289:2017(E) iv ISO/IEC 2017 All rights reserved IEEE 2017 All righ
11、ts reserved 10.8 Audit procedure . 43 10.9 Audit report . 43 10.10 Capacity plan . 43 10.11 Capacity management procedure . 44 10.12 Change request . 44 10.13 Communication procedure . 44 10.14 Complaint procedure . 44 10.15 Concept of operations 45 10.16 Configuration management plan and policy . 4
12、5 10.17 Configuration management procedure 46 10.18 Configuration status report 47 10.19 Contract 47 10.20 Customer satisfaction survey . 48 10.21 Database design description 48 10.22 Development plan . 49 10.23 Disposal plan . 49 10.24 Documentation plan . 50 10.25 Documentation procedure . 50 10.2
13、6 Domain engineering plan 50 10.27 Evaluation report 50 10.28 Implementation procedure 51 10.29 Improvement plan. 51 10.30 Improvement procedure . 51 10.31 Incident management procedure . 52 10.32 Incident report . 52 10.33 Information management plan . 53 10.34 Information management procedure 53 1
14、0.35 Information security plan . 53 10.36 Information security policy 54 10.37 Information security procedure . 54 10.38 Installation plan . 55 10.39 Installation report . 55 10.40 Integration and test report . 55 10.41 Integration plan . 55 10.42 Interface description 56 10.43 Life-cycle policy and
15、 procedure 56 10.44 Maintenance plan 56 10.45 Maintenance procedure 57 10.46 Measurement plan 57 10.47 Measurement procedure . 57 10.48 Monitoring and control report 57 10.49 Operational test procedure 58 10.50 Problem management procedure 58 10.51 Problem report 58 10.52 Process assessment procedur
16、e . 59 10.53 Process improvement report . 59 10.54 Product need assessment 59 10.55 Progress report 60 10.56 Project management plan . 60 10.57 Proposal . 61 10.58 Qualification test procedure 61 10.59 Qualification test report 62 10.60 Quality management plan . 62 10.61 Quality management policy an
17、d procedure 62 10.62 Release plan (and policy) . 63 10.63 Request for proposal (RFP) 64 10.64 Resource request . 64 10.65 Reuse plan . 64 10.66 Review minutes 65 10.67 Risk action request . 65 ISO/IEC/IEEE 15289:2017(E) v ISO/IEC 2017 All rights reserved IEEE 2017 All rights reserved 10.68 Risk mana
18、gement policy and plan . 65 10.69 Service catalog 65 10.70 Service continuity and availability plan . 65 10.71 Service level agreement (SLA) . 66 10.72 Service management plan (and policy) 67 10.73 Service plan . 67 10.74 Service report . 68 10.75 Software architecture description . 68 10.76 Softwar
19、e design description 69 10.77 Software requirements specification 70 10.78 Software unit description . 71 10.79 Software unit test procedure . 71 10.80 Software unit test report . 71 10.81 Supplier management procedure 71 10.82 Supplier selection procedure 72 10.83 System architecture description .
20、72 10.84 System element description . 73 10.85 System requirements specification . 73 10.86 Training documentation . 74 10.87 Training plan 74 10.88 User documentation . 74 10.89 User notification 75 10.90 Validation plan . 75 10.91 Validation procedure (validation test specification) 75 10.92 Valid
21、ation report . 75 10.93 Verification plan 75 10.94 Verification procedure 77 10.95 Verification report 77 Annex A (informative) Procedure for identifying information items and their contents 78 Annex B (informative) Information items and records by source 80 Bibliography 84 List of Tables Table 1 Ma
22、pping of ISO/IEC/IEEE 15288:2015, clauses to information items for each system life-cycle process . 21 Table 2 Mapping of ISO/IEC 12207:2008 (IEEE Std 12207-2008) clauses to information items for each software life-cycle process . 26 Table 3 Mapping of ISO/IEC 20000-1:2011 (IEEE Std 20000-1:2013) an
23、d ISO/IEC 20000-2:2012 (IEEE Std 20000-2:2013) clauses to information items for each service management process . 33 Table 4 Record references and contents . 38 Table B.1 Information items by source 80 Table B.2 Records by source 83 ISO/IEC/IEEE 15289:2017(E) vi ISO/IEC 2017 All rights reserved IEEE
24、 2017 All rights reserved Foreword ISO (the International Organization for Standardization) and IEC (the International Electrotechnical Commission) form the specialized system for worldwide standardization. National bodies that are members of ISO or IEC participate in the development of Internationa
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