剑桥商务英语高级-120及答案解析.doc

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1、剑桥商务英语高级-120 及答案解析(总分：100.00，做题时间：90 分钟)一、READING(总题数：0，分数：0.00)二、PART ONE(总题数：1，分数：8.00)ATaler to cut UK workforceTaler Chemicals,the Anglo-German industrial chemical company,announced yesterday that it is to cut 600 blue-collar jobs in a series of downsizing measures at three of its British plants

2、 The news coincided with confirmation that the company also plans to dispose of its loss- making operations，Cap Paints，the industrial solvent and paint divisionThis restructuring comes as the company reported a sharp drop in pre-tax profits. According to a company spokesman，the proposed joint ventur

3、e with DTR International，one of the Taler Chemicalsmain competitors，is likely to be shelvedBMerger creates Hungarian software powerhouseSilcom has finalised merger terms with ARER to create one of Hungarys largest computer software companiesDetails of the merger are expected to be released later tod

4、ay However，it is believed that Silcoms plans to break into France and Germany have been put on hold for the time being and that major job losses Will soon be announcedSilcom looks set to benefit from the merger with ARER，which has recently been awarded a number of major contracts，including a contrac

5、t with the Hungarian Ministry for Foreign Affairs，which will be worth in excess of $345，000 for the companyCProfits warning at LYT InternationalLYT International，one of Europes leading Management Training Organisations，has warned shareholders to expect a fall in full year profitsThe company，whose fl

6、agship training centre in Copenhagen is currently being modernised and refurbished，made an interim profit of $12m，compared with $23m in 1998In response to its poor financial results，LYT has announced plans to cut jobs in its French and Spanish centresAn employee spokesman said that the move would pr

7、ove unpopular and that with insufficient employees，some centres would struggle to deliver the high level of service demandedDShake-up at BTEDNina Rantamen，former government adviser and the new CEO at BTED Power in Finland，has announced cost-cutting measures at the companyThis decision has already le

8、d to the resignation of one of the companys most respected employeesAnnika Ehlers had been with BTED Power for over 20 years，most recently as its Head of OperationsIt is believed that she objected to company plans to reduce staffing levels at two of BTED Powers plantsIndications are that further hig

9、h level resignations will follow in the next few monthsERestructuring plans announced at San FreightSan Freight has responded to redundancy rumours by revealing that it is to cut the number of office-based staff employed in its Scandinavian division by 25% over the next 24 months. The announcement f

10、ollows confirmation that the company has also decided to postpone the planned upgrading of haulage systems at its Stockholm subsidiary. A senior staff member has revealed that San Freights business has deteriorated in recent months due to the escalating price war with central and eastern European ri

11、vals（分数：8.00）(1).This company will be working with a government organization（分数：1.00）_(2).This companys decision to restructure will result in staff shortages（分数：1.00）_(3).This company is to reduce the number of administrative posts（分数：1.00）_(4).This company will sell off assets to offset poor finan

12、cial results（分数：1.00）_(5).This company has made cuts which are unpopular with senior staff（分数：1.00）_(6).This company is in the process of upgrading some of its facilities（分数：1.00）_(7).This company has postponed its entry into new western European markets（分数：1.00）_(8).This company is suffering from t

13、he effects of increased competition（分数：1.00）_三、PART TWO(总题数：1，分数：6.00)Private Employers Drastically Cut Job CreationPrivate employers drastically cut job creation during May 2010，according to a government report released on FridayInitially，the report appeared to show positive trends in the job marke

14、t，with 431，000 jobs being added across the US-the highest figure since March 2000On the surface the employment figures look great，but that beauty was only skin-deepWithin the private sector，only 41，000 jobs were created (9) Although the 411，000 people hired by the Census did help to boost the econom

15、y and drive down unemployment rates，these jobs will no longer exist after the Census has been completed (10) The survey also revealed that the number of persons employed part-time for economic reasons declined by 343，000 in May to 8.8 million (11) And now that private employers have cut job creation

16、 so severely，it seems this trend is set to continue for some timeStatistics also reinforced the lasting effects of the recession and the long road to recovery that the US labour market is still slowly travailing (12) And there are still approximately 15 million people who want to be working but cann

17、ot find a job(13) Construction employersfor example，added 41，000 jobs in March and April after months of decline，but then eliminated 35000 of these jobs in MayWall Street viewed the latest figures as extremely disappointing (14) In fact，industry analysts believe that unemployment will remain high fo

18、r at least two years and，according to an Associated Press-GFK Poll， only one in five members of the American public considers the economy in good conditionA. Some sectors that were growing are now shirking again.B. On the surface the employment figures look great, but that beauty was skin-deep.C. Th

19、erefore 431,000 jobs being added to nothing to improve the nations economy in the long run.D. However, all of these jobs were in fact created merely for the purpose of the nationwide census that takes place once every 10 years.E. The national unemployment rate, which is calculated using a separate h

20、ousehold survey, fell only moderately, to 9.7 percent in May from 9.9 percent in April.F. It is far less than the 218,000 added in April, and the 180,000 jobs private sector employers had anticipated.G. These individuals were working part-time because their hours had been cut back or because they we

21、re unable to find a full-time job.H. It is a possible indicator that recovery from the recession has come a standstill.（分数：6.00）填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_四、PART THREE(总题数：1，分数：6.00)The Importance of Appraising Employee Performance in Downsized OrganisationThe experts call it“ghost wo

22、rk“：its whats left for the survivors to do when layoffs have cut an organisations staff to a bare-bones minimumWork that still has to get done is reassigned to people who may not have the skills-and certainly dont have the time- to do itThe strain of“ghost work，“the specter of more downsizing and re

23、structuring， the disappointing news that raises and bonuses have been reduced or eliminated this year- they all can combine to make performance-appraisal season particularly stressful for employees and managers alikeBut even though managers may be tempted to avoid performance appraisals，its no time

24、to back awayDone right，performance appraisals can give employees a better understanding of the new and different demands of their jobs in the context of the companys changing needsDont duck the tough issues，say the experts，but dont overlook the opportunity to emphasise the future，eitherThe performan

25、ce appraisal is a great opportunity to emphasise that employees have a stake in reengineering work processes and helping the company stay competitive in tough times“Its important in the appraisal process that we let employees know that our dreams for them and for the company arent being abandoned；ra

26、ther，they are being postponed until the company finds a way to adapt to the new circumstances it faces，“ says Dale Furtwengler，author of The 10-Minure Guide to Performance Appraisals (Macmillan， 2000)and president of the StLouis-based consulting firm Furtwengler & Associates “That way“，he says，“we c

27、an refocus their talents and energy toward finding solutions“No matter what challenges confront the company or the business unit，a manager must avoid the temptation to give all her reports a good reviewMalachi OConnor， vice president of the Centre for Applied Research(CFAR)，a management consulting f

28、irm with offices in Philadelphia and Boston， believes that managers who give all their reports positive reviews just to avoid trouble are in fact creating it for themselvesEspecially if the units results are average or worse， others in the company will know not to trust the consistently good assessm

29、ents that manager gives “We know many cases where the evaluations in a persons file are filled withexceeds expectations，but theyre not being promoted Its because of the more realistic conversation about that person that takes place outside of the evaluations，“0Connor says“That does a disservice to e

30、veryone，especially the people not getting the feedback they deserve“Performance appraisals can strengthen the organisationIn a downturn，employeesconcern about their own performance is greater than ever，even among the star performers，says Lila Booth，a Philadelphia-area management consultantIn the fac

31、e of silence about performance，she warns，people are apt to think，“Im next in line for the ax“Employees need ongoing feedback on performance and on the financial state of the company，she says，to avoid“the fear and fury“such anxiety can causePatty Hargrave，a human resources specialist at Administaff，i

32、n Kennesaw，Georgia， agrees“Especially now during this economic crisis，businesses are scrutinizing what is important and what is not，“she writes in a recent blog postAnd， while companies may want to weigh the costs versus the benefits of employee performance appraisals，“when appraisals are done corre

33、ctly-meaning fairly and consistently and for the right reasons the benefits can be well worth the efforts“Hargrave stresses the importance of keeping the appraisal a two-way conversation“Employees need to be considered as equal participants in the process，and managers need to place an emphasis on co

34、aching or counseling in order to inspire improvements/（分数：6.00）(1).What does the first paragraph suggest about“ghost work“?A. The managers left have to deal with nettlesome staffB. All of the staff left have to deal with unfamiliar workC. The staff left have to get the work done in limited timeD. Pe

35、rformance-appraisal give presure to both the managers and the staff left（分数：1.00）A.B.C.D.(2).Managers should face performance-appraisals not becauseA. it enables the employees to know better of their jobsB. it enables the employees to understand the new demands of their jobsC. it helps the employees

36、 know pay raises in the future workD. it helps the employees stay competitive in tough times（分数：1.00）A.B.C.D.(3).Whats Dale Furtwenglers suggestion during the process of performance appraisal?A. Managers should continue their dreams for the employees.B. Managers should continue their dreams for the

37、company.C. Managers should let the employees know their dream.D. Managers should postpone their own dreams to a latter time.（分数：1.00）A.B.C.D.(4).When giving ones assessment, managersA. can get oneself into trouble when facing challenges.B. should give average review when facing challenges.C. should

38、give a positive review when facing challenges.D. may tend to give positive reviews when facing challenges.（分数：1.00）A.B.C.D.(5).Which statement is right according to Lila Booth?A. Employees want to know others review on their performance.B. Employees want to participate in the management of finance.C

39、. Employees usually thinks little of their performance.D. Employees keep silence on the performance.（分数：1.00）A.B.C.D.(6).Which of the following does Patty Hargrave stress?A. Appraisals are done fairly and consistently and for the right reasons.B. Appraisals should involve the participation of both e

40、mployees and managers.C. Managers need to place an emphasis on coaching or counseling.D. Employees are equal to the managers.（分数：1.00）A.B.C.D.五、PART FOUR(总题数：1，分数：10.00)MORTGAGE:PTICELESS ADVICEAdvisers work for banks，building societiesestate agents，mortgage and insurance brokers and also as indepen

41、dent mortgage advisersSome gain further qualifications to become a financial adviser，who can (21) a sizeable pay riseCommon (22) is as a customer service adviser in a bank or as an insurance technician or mortgage administrator in a brokerage firm， (23) to mortgage advice as you gain qualifications

42、(24) by the Financial Services Authority(FSA)Required qualifications (25) mortgage advisers include the Chartered Insurance Institute(CII) (26) in mortgage advice and the School of Finance certificate in mortgage advice and practiceIt is possible to study for these by distance learningThis is a care

43、er that requires advisers to (27) up to date with new financial products and regulationsCII and the ifs School of Finance offer courses and formal (28) professional development schemes“There are (29) highs and lows with this job but the highs far outweigh the lowsYou have to be able to take frustrat

44、ion and then move on and find the answersWhat you really must have is an understanding of the wider economy and tile industryOutside of that you have to be a great listener and be able to (30) with your clients and you must be a people personNew clients are buying you as much as the service“said Pau

45、l Newman，senior mortgage and protection consultant at independent mortgage adviser John Charcols head office in Chancery Lane，London（分数：10.00）(1).A. command B. ask C. demand D. require（分数：1.00）A.B.C.D.(2).A. access B. approach C. entry D. passageway（分数：1.00）A.B.C.D.(3).A. moving B. sending C. pushin

46、g D. carrying（分数：1.00）A.B.C.D.(4).A. approved B. supported C. endorsed D. passed（分数：1.00）A.B.C.D.(5).A. to B. in C. for D. with（分数：1.00）A.B.C.D.(6).A. identification B. quality C. credential D. certificate（分数：1.00）A.B.C.D.(7).A. catch B. keep C. hold D. preserve（分数：1.00）A.B.C.D.(8).A. continuing B. lasting C. enduring D. persisting（分数：1.00）A.B.C.D.(9).A. easily B. simply C. unquestionably D. really（分数：1.00）A.B.C.D.(10).A. emphasise B. symbolise C. empathise D. sympathise（分数：1.00）A.B.C.D.六、PART FIVE(总题数：1，分数：10.00)The Passive-Aggressive OrganisationHealthy compan