剑桥商务英语中级-93及答案解析.doc
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1、剑桥商务英语中级-93 及答案解析(总分:100.00,做题时间:90 分钟)一、READING(总题数:0,分数:0.00)二、PART ONE(总题数:1,分数:7.00)AOne of the more discernible trends in the financial-service industry in recent times has been the adoption of programs designed to encourage more personalized relationships between an institutions employees and
2、its clients, particularly those clients who are major depositors. The expression most commonly used to describe this type of program is “relationship banking“.BIn relationship banking the emphasis is on establishing a long-term multiple-service relationship; on satisfying the totality of the clients
3、 financial-service needs; on minimizing the needs or desires of clients to splinter their financial business among various institutions.CImplicit within any definition of relationship banking is recognition that the financial-service requirements of one individual or relatively homogeneous group wil
4、l likely be substantially different from those of another individual or group. A successful relationship banking program is, therefore, dependent in a large part on the development of a series of financial-service “packages“, each designed to meet the needs of identifiable homogeneous groups.DAnothe
5、r dimension of relationship banking is the development of highly personalized relationships between employee and client. In most financial institutions today the client is serviced by an employee who happens to be free at the time, regardless of the nature of the transaction. Personalized relationsh
6、ips are therefore difficult to establish. In a full relationship banking program, however, the client knows there is one individual within the institution who has intimate knowledge of the clients requirements and preferences regarding complex transactions.(分数:7.00)(1).All kinds of financial needs a
7、re met in relationship banking system.(分数:1.00)填空项 1:_(2).Employees in relationship banking are dealing with different businesses respectively.(分数:1.00)填空项 1:_(3).Banking is becoming more personal, which is easily recognized.(分数:1.00)填空项 1:_(4).The necessary first step in instituting relationship ba
8、nk is recognizing the special needs of groups and individuals.(分数:1.00)填空项 1:_(5).One of the main aims of this type of banking is to encourage clients to keep all their business with a single bank.(分数:1.00)填空项 1:_(6).The relationship banking programs have already been used.(分数:1.00)填空项 1:_(7).A clie
9、nt may develop a high level of confidence in certain employee.(分数:1.00)填空项 1:_三、PART TWO(总题数:1,分数:5.00)MACROECONOMIC POLICIESFor most countries, the following four principal objectives of economic policy would apply: (1) Maintenance of employment at a high level. (2) Stable prices. (3) Economic grow
10、th. (4) Balance of payments equilibrium. These objectives are sometimes extremely difficult to achieve. A high level of employment, for example, tended to push wages and hence prices up. It also created an imbalance between exports and imports. Furthermore the competition among firms for labor tende
11、d to reduce labor productivity since workers were not always fully employed.Government will differ in the emphasis they place on each of the above objectives. (8) . At times when inflation was high, great stress was placed on bringing it down, but this had severe effects on jobs and on economic grow
12、th. The pursuit of an expansionary policy very often resulted in an increase in GDP and a fall in the level of unemployment; but was accompanied by a marked rise in the rate of inflation and a serious balance of payments deficit.In carrying out its economic policy, the government uses two principal
13、means-fiscal policy and monetary policy. (9) Monetary policy is broadly neutral in its effects whilst fiscal and other measures can be used more discriminately-the redistribution of incomes and lower rates of corporation tax for small businesses are two examples.Government regulation of the money su
14、pply is important for economic stability. Banks will wish to keep excess reserves when they do not foresee profitable and secure opportunities to make loans. This is likely to happen during the downswing and around the bottom of a business contraction. (10) During a recession, profit-oriented banks
15、tend to reduce the money supply by increasing their excessive reserves if the central banks did not intervene. (11) .On the other hand, banks will want to squeeze possible money supply out of any given amount of cash reserves by keeping their reserves at the bare minimum when the demand for bank loa
16、ns is buoyant, profits are high, and many investments suddenly start to look profitable. (12) The authorities must intervene to prevent this. The monetary authorities can exercise monetary control in two ways: either they can attempt to control interest (i. e. the price of money) or they can endeavo
17、r to control the money supply.A Fiscal policy is concerned with taxation, subsidies and government spending; monetary policy, in contrast, is concerned with interest rates, the money supply and bank lending.B As the money supply is an important influence on aggregate demand such a contraction of mon
18、ey supply would exacerbate the severity of the recession.C This reduced incentive to hold excess reserves in prosperous times means that during an economic boom, the behavior of profit-oriented banks is likely to make the money supply expand, adding undesirable momentum to the booming economy and pa
19、ving the way for a burst of inflation.D These objectives are sometimes extremely difficult to achieve.E When this occurs, the prosperity of banks to hold excess reserves will turn the money creation process into one of the money destruction.F For many years the main emphasis was on employment and ba
20、lance of payments, but this adversely affected the pursuit of stable prices and economic growth.G When adopting monetary policy, the central bank usually takes action to change the equilibrium of the money market, that is, to alter the money supply, move the interest rate, or do both.(分数:5.00)填空项 1:
21、_填空项 1:_填空项 1:_填空项 1:_填空项 1:_四、PART THREE(总题数:1,分数:6.00)THE DIFFICULTIES OF MANAGING A SMALL BUSINESS“The organizational weaknesses that entrepreneurs have to deal with every day would cause the managers of a mature company to panic.“ Andrew Bidden wrote recently in Boston Business Review. This seem
22、s to suggest that the leaders of entrepreneurial or small businesses must be unlike other managers, or the problems faced by such leaders must be the subject of a specialized body of wisdom, or possibly both. Unfortunately, neither is true. Not much worth reading about managing the entrepreneurial o
23、r small businesses has been written, and the leaders of such businesses are made of flesh and blood, like the rest of us.Furthermore, little has been done to address the aspects of entrepreneurial or small businesses that are so difficult to deal with and so different from the challenges faced by ma
24、nagement in big businesses. In part this is because those involved in gathering expertise about businesses and in selling advice to businesses have historically been more interested in the needs of big business. In part, in the UK at least, it is also because small businesses have always preferred t
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