BS ISO 26000-2010 Guidance on social responsibility《社会责任导则》.pdf
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1、BS ISO 26000:2010Guidance on social responsibilityBS ISO 26000:2010 BRITISH STANDARDNational forewordThis British Standard is the UK implementation of ISO 26000:2010. The UK participation in its preparation was entrusted by TechnicalCommittee SDS/1, Sustainable Development Co-ordination A list of or
2、ganizations represented on this committee can beobtained on request to its secretary.This publication does not purport to include all the necessaryprovisions of a contract. Users are responsible for its correctapplication. BSI 2010 ISBN 978 0 580 55980 8 ICS 03.100.01 Compliance with a British Stand
3、ard cannot confer immunity fromlegal obligations.This British Standard was published under the authority of theStandards Policy and Strategy Committee on 30 November 2010. Amendments issued since publicationDate Text affectedCommittee, to Subcommittee SDS/1/1, Social Responsibility.Reference numberI
4、SO 26000:2010(E)INTERNATIONAL STANDARD ISO26000First edition2010-11-01Guidance on social responsibility Lignes directrices relatives la responsabilit socitale This page deliberately left blankISO 26000:2010(E) iiiContents Page Foreword .v Introductionvi 1 Scope1 2 Terms and definitions .2 3 Understa
5、nding social responsibility .5 3.1 The social responsibility of organizations: Historical background .5 3.2 Recent trends in social responsibility.5 3.3 Characteristics of social responsibility 6 3.4 The state and social responsibility9 4 Principles of social responsibility .10 4.1 General .10 4.2 A
6、ccountability10 4.3 Transparency .10 4.4 Ethical behaviour.11 4.5 Respect for stakeholder interests .12 4.6 Respect for the rule of law .12 4.7 Respect for international norms of behaviour .13 4.8 Respect for human rights.13 5 Recognizing social responsibility and engaging stakeholders .14 5.1 Gener
7、al .14 5.2 Recognizing social responsibility .14 5.3 Stakeholder identification and engagement.16 6 Guidance on social responsibility core subjects.19 6.1 General .19 6.2 Organizational governance 21 6.3 Human rights .23 6.4 Labour practices33 6.5 The environment40 6.6 Fair operating practices48 6.7
8、 Consumer issues.51 6.8 Community involvement and development60 7 Guidance on integrating social responsibility throughout an organization .69 7.1 General .69 7.2 The relationship of an organizations characteristics to social responsibility.69 7.3 Understanding the social responsibility of an organi
9、zation.70 7.4 Practices for integrating social responsibility throughout an organization .74 7.5 Communication on social responsibility 76 7.6 Enhancing credibility regarding social responsibility.78 7.7 Reviewing and improving an organizations actions and practices related to social responsibility
10、.80 7.8 Voluntary initiatives for social responsibility.82 Annex A (informative) Examples of voluntary initiatives and tools for social responsibility.85 Annex B (informative) Abbreviated terms 98 Bibliography99 BS ISO 26000:2010ISO 26000:2010(E) iv Figures Figure 1 Schematic overview of ISO 26000ix
11、 Figure 2 Relationship between an organization, its stakeholders and society . 15 Figure 3 The seven core subjects. 20 Figure 4 Integrating social responsibility throughout the organization 69 Boxes Box 1 Summary information to assist users of this International Standard .x Box 2 Gender equality and
12、 social responsibility . 7 Box 3 ISO 26000 and small and medium-sized organizations (SMOs) 8 Box 4 Understanding complicity 13 Box 5 Benefits of social responsibility for an organization 20 Box 6 The International Bill of Human Rights and the core human rights instruments 23 Box 7 Child labour. 32 B
13、ox 8 The International Labour Organization . 33 Box 9 Joint labour-management health and safety committees. 40 Box 10 Examples of climate change adaptation actions. 46 Box 11 UN Guidelines for Consumer Protection. 52 Box 12 Consumer dispute resolution 58 Box 13 Millennium Development Goals 62 Box 14
14、 Contributing to community development through an organizations core activities 63 Box 15 Reporting on social responsibility . 77 Box 16 Certifiable initiatives and initiatives connected to commercial or economic interests 84 Box 17 Non-endorsement of initiatives by ISO . 86 BS ISO 26000:2010ISO 260
15、00:2010(E) vForeword ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies (ISO member bodies). The work of preparing International Standards is normally carried out through ISO technical committees. Each member body interested in a subject f
16、or which a technical committee has been established has the right to be represented on that committee. International organizations, governmental and non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the International Electrotechnical Commission (IEC) on
17、 all matters of electrotechnical standardization. International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2. The main task of technical committees is to prepare International Standards. Draft International Standards adopted by the technical committees a
18、re circulated to the member bodies for voting. Publication as an International Standard requires approval by at least 75 % of the member bodies casting a vote. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. ISO shall not be held
19、responsible for identifying any or all such patent rights. ISO 26000 was prepared by ISO/TMB Working Group on Social Responsibility. This International Standard was developed using a multi-stakeholder approach involving experts from more than 90 countries and 40 international or broadly-based region
20、al organizations involved in different aspects of social responsibility. These experts were from six different stakeholder groups: consumers; government; industry; labour; non-governmental organizations (NGOs); and service, support, research, academics and others. In addition, specific provision was
21、 made to achieve a balance between developing and developed countries as well as a gender balance in drafting groups. Although efforts were made to ensure balanced participation of all the stakeholder groups, a full and equitable balance of stakeholders was constrained by various factors, including
22、the availability of resources and the need for English language skills. BS ISO 26000:2010ISO 26000:2010(E) vi Introduction Organizations around the world, and their stakeholders, are becoming increasingly aware of the need for and benefits of socially responsible behaviour. The objective of social r
23、esponsibility is to contribute to sustainable development. An organizations performance in relation to the society in which it operates and to its impact on the environment has become a critical part of measuring its overall performance and its ability to continue operating effectively. This is, in
24、part, a reflection of the growing recognition of the need to ensure healthy ecosystems, social equity and good organizational governance. In the long run, all organizations activities depend on the health of the worlds ecosystems. Organizations are subject to greater scrutiny by their various stakeh
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