[外语类试卷]BEC商务英语(高级)写作模拟试卷114及答案与解析.doc
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1、BEC商务英语(高级)写作模拟试卷 114及答案与解析 一、 PART TWO 1 Your company bought 1,000 boxes of pens from a company on 17th October. During Commodity Inspection, you found some of them leaked and wrote with missing ink. Write a complaint letter to the company: - explaining why you are writing - informing them of the p
2、roblem - explaining the effect it has on your business - asking for an explanation and suggesting your proposals to solve the problem. Write 200-250 words. 2 You are the Sales Manager of a refrigerator company. On 17th May you received a letter from a company complaining that some of the machines co
3、uldnt work. Write a letter to the company: - apologising for having sent the unsatisfactory refrigerators - giving reasons for what has happened - explaining why what happened was exceptional - offering some sort of compensation to the company. Write 200-250 words. 3 You are the Sales Manager of a t
4、rade company. You paid a visit to a sea food company last week and got very warm reception there. Write a letter to the Managing Director of that company: - thanking him for the warm reception and explaining what you got there - praising the company in some aspects - summarising your companys future
5、 plans on sea food products - suggesting a meeting with your company. Write 200-250 words. 4 You are the Sales Manager of an air-conditioning manufacturing company. The price of air-conditioning is rising and your Managing Director has asked you to contact your partners to explain that. Write a lett
6、er to tell them this change: - explaining the reasons why you have to change the price - making a request for their understanding - expecting a good cooperation - suggesting a visit to your company. Write 200-250 words. BEC商务英语(高级)写作模拟试卷 114答案与解析 一、 PART TWO 1 【正确答案】 Mr. Stevens, I am writing to you
7、 in connection with the 1,000 boxes of pens we bought from your company on 17th Oct. Unfortunately, we found that some of them leaked and wrote with missing ink during Commodity Inspection. During the inspection process the next day, we spot-checked 150 boxes, each selecting one pen to give it a tri
8、al, and the findings are very surprising. Inconceivably, 60% of the pens we checked are either leaking or writing with missing ink. We phoned your company the minute we found the problem, but your company didnt give us a very satisfying reply, nor did you offer to replace them with good-quality ones
9、 right then. That affected us badly as we had received some orders from our customers and charged deposit on some of them. If we cant send them the prescribed goods in time, we will suffer great loss as well as harm to our credit. Therefore, I hope you can replace the pens with good ones in five day
10、s. Since we have had a long cooperation with each other for about five years, and your company has always been very strict with the quality of your products, I believe that you can give a satisfactory explanation and take appropriate measures to solve the problem. Thank you for your prompt attention
11、 to the letter. Im looking for your early reply. Sincerely yours, Tom Chan 【试题解析】 题目要求写一封投诉信。根据题目要求可知这是一封投诉产品质量不合格的投诉 信,要求首先说明写信的目的。然后说明发现的问题,接着解释对自己生意的影响,最后要求对方作出说明,并建议解决方案。写作时应注意用词及语气,同时关注语言的连贯顺畅及语法和拼写等细节问题。 2 【正确答案】 Dear Mr. Stevens, Thank you for your letter of 17th May expressing your dissatisf
12、action with our refrigerators. Im very sorry for having sent the unsatisfactory refrigerators and the great troubles they brought to you. We made a quick investigation to the problem and found out the truth. As you know, we have always maintained rigid standard of our products and practised strict q
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