[外语类试卷]BEC商务英语(中级)阅读模拟试卷37及答案与解析.doc
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1、BEC商务英语(中级)阅读模拟试卷 37及答案与解析 一、 PART ONE 0 Look at the sentences below and the following job advertisements. Which job does each sentence (1-7) refer to? For each sentence, mark one letter (A, B, C or D) on your Answer Sheet. You will need to use some of these letters more than once. A You will be in
2、charge of our global business within specific countries and will have a good understanding of international distribution, possibly based on previous experience, plus the ability to work in markets that are highly varied in their culture. You will be fluent in a second language, be willing to travel
3、extensively, and preferably have a degree. B You will be based at our headquarters in London. You will select and order stock from our suppliers in Italy. You will need to predict fashion trends and build a strong relationship with our Italian office. You will have gained your buying experience in w
4、omens fashion and will hold a degree in design with a business studies component. C You will be head of the legal office, and your work will include managing the office IT network, typing reports, maintaining diary and supervising another staff member. You will need good organizing skills in order t
5、o keep ahead of a varied workload. You will be dealing with senior executives and government officials, so a mature and efficient manner is essential. D You will be dealing with budgetary planning, contract negotiations, local marketing and effective administration. You will communicate constantly w
6、ith our main office using the latest technology. Your experience could be from any business sector but you should enjoy outdoor life and will ideally possess an estate management qualification. 1 You will be responsible for operating a computer system. 2 You must be able to foresee what people will
7、want to wear. 3 Your colleagues are from many different countries and cultures. 4 You will have a qualification which involves two subject areas. 5 It is necessary for you to have worked in this sector before. 6 You will need to keep in touch with the head office of the organization. 7 The advertise
8、ment requires you to have a suitable approach to important people. 二、 PART TWO 7 Read this text about business telephone etiquette. Choose the best sentence from A to G to fill each of the blanks. For each blank (8-12) , mark one letter (A-G) on your Answer Sheet. Do not mark any letter twice. Telep
9、hone Etiquette Proper Telephone Etiquette is more important than ever in todays business environment. Much of our business communication takes place on the phone: in the office, at home, in the car, virtually anywhere. In this area, proper phone technique can make or break deals or relationships The
10、 following are some guidelines to help you use the phone as a powerful tool. First is the greeting. When answering the phone for business, be sure to identify yourself (and your company, if applicable). (8) Thus, the other party does not think they have reached a wrong number. Use proper phone etiqu
11、ette from the start. You want to be sure to be polite to the gatekeepers i. e. secretaries, receptionists etc. that answer the phone for your business contacts, as they are the ones who have the power to put you through. They may sit outside the office, but they too have influence and power so a gre
12、eting such as “Good morning“ is important. (9) Some business relationships, especially in fields like sales, start or stall right at the front desk. When you have reached the party, if your call has been expected, remind them of the prior conversation and appointment. People get busy and can seem su
13、rprised until you remind them of where they should remember you from. (10) Calling unannounced is much like dropping in and you shouldnt overstay unless invited. If the other person does not have time, briefly state the purpose of your call and ask for an appointment to follow up at a later time. Ha
14、ve a phone diary. Keep a pencil and pad near the phone and jot notes during phone conversations. This will help you actively listen and have a reference for later. (11) This lets the other person know that you care about what they have to say. Recap at the end of the call, using your notes, and repe
15、at any resolutions or commitments on either side to be sure you are both on the same page. End the call on a positive note by thanking the other person for their time and express an interest in speaking with them again (if that is true). (12) A gracious goodbye leaves the door open for further commu
16、nication and in this day of mergers and acquisitions you never know with whom you will be doing business with in the future, so burning any bridges, or telephone lines, would be unwise. A. Employ active listening noises such as yes or I see or great. B. It would also be wise to learn and use the nam
17、es of the top assistants. C. If not, just let them know you appreciated them speaking with you and end the call. D. If your call is not expected, unless it will be a short call, ask the party if they have the time for you. E. Remember, do not end the call abruptly. F. If answering someone elses line
18、, be sure to include their name in your speaking. G. In this area, proper phone technique can make or break deals or relationships. 三、 PART THREE 12 Look at the article below about effective communication and the questions over the page. For each question (13-18) , mark one letter (A, B, C or D) on
19、your Answer Sheet for the answer you choose. Good Communication Counts in the Workplace Effective communication is essential for all organizations. It links the activities of the various parts of the organization and ensures that everyone is working towards a common goal. It is also extremely import
20、ant for motivating employees. Staff need to know how they are getting on. what they are doing right and in which areas they could improve. Working alone can be extremely difficult and it is much easier if someone takes an interest and provides support. Employees need to understand why their job is i
21、mportant and how it contributes to tile overall success of the firm. Personal communication should also include target setting. People usually respond well to goals, provided these are agreed between the manager and the subordinate and not imposed. However firms often have communication problems tha
22、t can undermine their performance. In many cases, these problems occur because messages are passed on in an inappropriate way. There are, of course, several ways of conveying information to others in the organization. These include speaking to them directly, e-mailing, telephoning or sending a memo.
23、 The most appropriate method depends on what exactly it is you are communicating. For example, anything that is particularly sensitive or confidential, such as art employees appraisal, should be done fee-to-face. One of the main problems for senior executives is that they do not have the time or res
24、ources needed to communicate effectively. In large companies, for example, it is impossible for senior managers to meet and discuss progress with each employee individually. Obviously this task can be delegated but at the cost of creating a gap between senior management and staff. As a result, manag
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- 外语类 试卷 BEC 商务英语 中级 阅读 模拟 37 答案 解析 DOC
