BS EN 12798-2007 Transport quality management system - Road rail and inland navigation transport - Quality management system requirements to supplement EN ISO 9001 for the transpor.pdf

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1、BS EN 12798:2007ICS 03.120.10; 13.300NO COPYING WITHOUT BSI PERMISSION EXCEPT AS PERMITTED BY COPYRIGHT LAWBRITISH STANDARDTransport qualitysystem Road railand inland navigationtransport Qualitysystem requirementsto supplement EN 9002for the transport ofdangerous goods, withregard to safetyLicensed

2、Copy: Wang Bin, ISO/EXCHANGE CHINA STANDARDS, 19/11/2008 01:46, Uncontrolled Copy, (c) BSIThis British Standardwas published under theauthority of the StandardsPolicy and StrategyCommittee on 31 August2008 BSI 2008ISBN 978 0 580 53850 6Amendments/corrigenda issued since publicationDate CommentsBS EN

3、 12798:2007National forewordThis British Standard is the UK implementation of . It supersedes BSEN 12798:1999 which is withdrawn.The UK participation in its preparation was entrusted to TechnicalCommittee TW/2, Transport logistics and services.A list of organizations represented on this committee ca

4、n be obtained onrequest to its secretary.This publication does not purport to include all the necessary provisionsof a contract. Users are responsible for its correct application.Compliance with a British Standard cannot confer immunityfrom legal obligations.Licensed Copy: Wang Bin, ISO/EXCHANGE CHI

5、NA STANDARDS, 19/11/2008 01:46, Uncontrolled Copy, (c) BSIBS EN 12798:2007EUROPEAN STANDARDNORME EUROPENNEEUROPISCHE NORMEN 12798May 2007ICS 03.120.10; 13.300 Supersedes EN 12798:1999 English VersionTransport Quality Management System - Road, Rail and Inlandnavigation transport - Quality management

6、system requirementsto supplement EN ISO 9001 for the transport of dangerousgoods with regard to safetySystmes qualit Transport - Transport par route, transportferroviaire et transport par voie fluviale - Prescriptionsrealtives au systme dassurance qualit pour complterlEN ISO 9001 vis-vis de la scuri

7、t pour le transport dematires dangereusesQualittsmanagementsystem fr die Befrderung -Befrderung auf der Strae , mit der Eisenbahn und aufBinnenwasserstraen - Forderungen desQualittsmanagementsystems zur Ergnzung von EN ISO9001 im Hinblick auf Sicherheit bei der Befrderunggefhrlicher GterThis Europea

8、n Standard was approved by CEN on 15 March 2007.CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this EuropeanStandard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerni

9、ng such nationalstandards may be obtained on application to the CEN Management Centre or to any CEN member.This European Standard exists in three official versions (English, French, German). A version in any other language made by translationunder the responsibility of a CEN member into its own lang

10、uage and notified to the CEN Management Centre has the same status as theofficial versions.CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland,France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxe

11、mbourg, Malta, Netherlands, Norway, Poland, Portugal,Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.EUROPEAN COMMITTEE FOR STANDARDIZATIONCOMIT EUROPEN DE NORMALISATIONEUROPISCHES KOMITEE FR NORMUNGManagement Centre: rue de Stassart, 36 B-1050 Brussels 2007 CEN All rights

12、 of exploitation in any form and by any means reservedworldwide for CEN national Members.Ref. No. EN 12798:2007: ELicensed Copy: Wang Bin, ISO/EXCHANGE CHINA STANDARDS, 19/11/2008 01:46, Uncontrolled Copy, (c) BSIBS EN 12798:2007EN 12798:2007 (E) 2 Contents Page Foreword4 1 Scope 5 2 Normative refer

13、ences 5 3 Terms and definitions .5 4 Quality management system5 4.1 General requirements5 4.2 Documentation requirements.6 4.2.1 General6 4.2.2 Quality manual .6 4.2.3 Control of documents .6 4.2.4 Control of records6 5 Management responsibility 7 5.1 Management commitment 7 5.2 Customer focus7 5.3

14、Quality policy .7 5.4 Planning7 5.4.1 Quality objectives 7 5.4.2 Quality management system planning7 5.5 Responsibility, authority and communication7 5.5.1 Responsibility and authority 7 5.5.2 Management representative .7 5.5.3 Internal communication 7 5.6 Management review.7 6 Resource management .

15、8 6.1 Provision of resources8 6.2 Human resources.8 6.2.1 General8 6.2.2 Competence, awareness and training .8 6.3 Infrastructure8 6.4 Work environment .8 7 Product realization.8 7.1 Planning of product realization8 7.2 Customer-related processes 8 7.3 Design and development 8 7.4 Purchasing .9 7.4.

16、1 Process .9 7.4.2 Purchasing information 9 7.4.3 Verification of purchased product .9 7.5 Production and service provision9 7.5.1 Control of production and service provision9 7.5.2 Validation of processes for production and service provision 12 7.5.3 Identification and traceability.12 7.5.4 Custome

17、r property.12 7.5.5 Preservation of product 12 7.6 Control of monitoring and measuring devices.12 8 Measurement, analysis and improvement 12 8.1 General12 8.2 Monitoring and measurement 12 Licensed Copy: Wang Bin, ISO/EXCHANGE CHINA STANDARDS, 19/11/2008 01:46, Uncontrolled Copy, (c) BSIBS EN 12798:

18、2007EN 12798:2007 (E) 3 8.2.1 Customer satisfaction.12 8.2.2 Internal audit 13 8.2.3 Monitoring and measurement of processes.13 8.2.4 Monitoring and measurement of product .13 8.3 Control of nonconforming product .13 8.4 Analysis of data .13 8.5 Improvement 13 8.5.1 Continual improvement 13 8.5.2 Co

19、rrective action .14 8.5.3 Preventive action.14 Bibliography15 Licensed Copy: Wang Bin, ISO/EXCHANGE CHINA STANDARDS, 19/11/2008 01:46, Uncontrolled Copy, (c) BSIBS EN 12798:2007EN 12798:2007 (E) 4 Foreword This document (EN 12798:2007) has been prepared by Technical Committee CEN/TC 320 “Transport -

20、 Logistics and services”, the secretariat of which is held by DS. This European Standard shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by November 2007, and conflicting national standards shall be withdrawn at the latest

21、 by November 2007. This document supersedes EN 12798:1999. According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland,

22、France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom. Licensed Copy: Wang Bin, ISO/EXCHANGE CHINA STANDARDS, 19/11/2008 01:46, Uncontrolled Co

23、py, (c) BSIBS EN 12798:2007EN 12798:2007 (E) 5 1 Scope This European Standard specifies quality management system requirements, supplementary to those of EN ISO 9001:2000, for the management of safety in the field of the transport of dangerous goods by road, rail and inland navigation. Application o

24、f this document covers, and is limited to, the range of transport related services that a company claims to provide in compliance with this European Standard. 2 Normative references The following referenced documents are indispensable for the application of this document. For dated references, only

25、the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies. EN ISO 9001:2000, Quality management systems - Requirements (ISO 9001:2000) 3 Terms and definitions For the purposes of this document, the following terms and definiti

26、ons apply. 3.1 transport deliberate change of location of dangerous goods by road, rail and inland navigation extending from receipt to delivery and including temporary breaks in between 3.2 dangerous goods substances and articles defined and listed in regulations as applicable to their transport 3.

27、3 company organisation, or part thereof, involving carrying out the transport of dangerous goods 3.4 periodic inspection series of planned inspections carried out at specified intervals NOTE 1 The term “product“ used in EN ISO 9001:2000 corresponds with the application of this European Standard to a

28、ny transport related service. NOTE 2 The term “supplier“ used in EN ISO 9001:2000 corresponds with the application of this European Standard to any company, as defined above. 4 Quality management system 4.1 General requirements EN ISO 9001:2000, 4.1 and the following additional requirements apply. E

29、ach specific quality management system requirement, unless otherwise indicated in this European Standard, shall apply to both quality and safety. Licensed Copy: Wang Bin, ISO/EXCHANGE CHINA STANDARDS, 19/11/2008 01:46, Uncontrolled Copy, (c) BSIBS EN 12798:2007EN 12798:2007 (E) 6 The quality managem

30、ent system of the company shall address the relevant safety requirements of the regulations for the transport of dangerous goods. 4.2 Documentation requirements 4.2.1 General EN ISO 9001:2000, 4.2.1 and the following additional requirements apply. A company profile shall be available with the follow

31、ing key elements: General data: a) Name and address of head office; b) Legal company status; c) Line of business. Data concerning the transport of dangerous goods: d) Name and address of any other depots and offices; e) Number of employees; f) Composition of the fleet; g) Types of dangerous goods ge

32、nerally carried (according to danger classes). The company shall have a clear organizational chart. The company shall make available proof of insurance coverage or other indemnity arrangements. NOTE Attention is drawn to existing regulations concerning indemnity and relevant to the transport of dang

33、erous goods. 4.2.2 Quality manual EN ISO 9001:2000, 4.2.2 applies. 4.2.3 Control of documents EN ISO 9001:2000, 4.2.3 applies. NOTE The documents of external origin mentioned in 4.2.3 of EN ISO 9001:2000 should include all applicable standards, regulations, codes of practice, service manuals, and ge

34、neral documentation related to safety practices in the transport of dangerous goods. 4.2.4 Control of records EN ISO 9001:2000, 4.2.4 applies. Licensed Copy: Wang Bin, ISO/EXCHANGE CHINA STANDARDS, 19/11/2008 01:46, Uncontrolled Copy, (c) BSIBS EN 12798:2007EN 12798:2007 (E) 7 5 Management responsib

35、ility 5.1 Management commitment EN ISO 9001:2000, 5.1 applies. 5.2 Customer focus EN ISO 9001:2000, 5.2 applies. 5.3 Quality policy EN ISO 9001:2000, 5.3 and the following additional requirement apply. The company shall document its policy for quality and safety and these documents shall be signed b

36、y the manager in charge. 5.4 Planning 5.4.1 Quality objectives EN ISO 9001:2000, 5.4.1 applies. 5.4.2 Quality management system planning EN ISO 9001:2000, 5.4.2 applies. 5.5 Responsibility, authority and communication 5.5.1 Responsibility and authority EN ISO 9001:2000, 5.5.1 and the following addit

37、ional requirement apply. The personnel mentioned in EN ISO 9001:2000, 5.5.1, including temporary personnel, shall be given a functional description of their position in the company and of all the safety obligations incumbent upon them. 5.5.2 Management representative EN ISO 9001:2000, 5.5.2 and the

38、following additional requirement apply. The responsibility for the safety management system shall be specifically allocated to a named individual. NOTE A single management representative may be responsible for both quality and safety aspects of the quality management system or the responsibility for

39、 each aspect may be assigned to separate individuals. 5.5.3 Internal communication EN ISO 9001:2000, 5.5.3 and the following additional requirement apply. Safety shall be a continuing topic of internal communication at all levels within the company. The resulting actions taken shall be in writing an

40、d subject to an implementation plan. 5.6 Management review EN ISO 9001:2000, 5.6 applies. Licensed Copy: Wang Bin, ISO/EXCHANGE CHINA STANDARDS, 19/11/2008 01:46, Uncontrolled Copy, (c) BSIBS EN 12798:2007EN 12798:2007 (E) 8 6 Resource management 6.1 Provision of resources EN ISO 9001:2000, 6.1 appl

41、ies. 6.2 Human resources 6.2.1 General EN ISO 9001:2000, 6.2.1 applies. 6.2.2 Competence, awareness and training EN ISO 9001:2000, 6.2.2 and the following additional requirements apply. These requirements shall also cover provisions for refresher training on safety aspects of changing regulations, p

42、roduct knowledge and technology. These requirements shall also cover recruitment and selection of personnel involved in the transport of dangerous goods, based on criteria such as experience, capability, education, proficiency and technical ability. The company shall have in place a policy regarding

43、 appropriate medical surveillance of personnel. These requirements shall also apply for temporary personnel. NOTE Regulations may exist with respect to requirements for medical surveillance and the recording and confidentiality of records maintained. 6.3 Infrastructure EN ISO 9001:2000, 6.3 applies.

44、 6.4 Work environment EN ISO 9001:2000, 6.4 applies. 7 Product realization 7.1 Planning of product realization EN ISO 9001:2000, 7.1 applies. 7.2 Customer-related processes EN ISO 9001:2000, 7.2 applies. 7.3 Design and development EN ISO 9001:2000, 7.3 applies. Licensed Copy: Wang Bin, ISO/EXCHANGE

45、CHINA STANDARDS, 19/11/2008 01:46, Uncontrolled Copy, (c) BSIBS EN 12798:2007EN 12798:2007 (E) 9 7.4 Purchasing 7.4.1 Process EN ISO 9001:2000, 7.4.1 and the following additional requirements apply. The company shall require that subcontractors comply with an equivalent level of safety. This require

46、ment shall be incorporated in the service contract. Adherence to the safety requirements by subcontractors shall be verified on a regular basis and the results shall be recorded in writing. Exceptionally this requirement may be satisfied by a subcontractor submitting only a declaration concerning th

47、e safety requirements (see 4.2.4). When tank-cleaning is subcontracted, it shall only be carried out by specialised undertakings. 7.4.2 Purchasing information EN ISO 9001:2000, 7.4.2 and the following additional requirements apply. Where tank-cleaning services are subcontracted, the purchasing/speci

48、fication documents shall contain the requirement that cleaning certificates be provided by the service provider. The service procurer shall retain such certificates with other relevant safety documentation. When the product or service bought corresponds with a requirement of this European Standard,

49、pertinent safety specifications shall be incorporated in the purchasing document. 7.4.3 Verification of purchased product EN ISO 9001:2000, 7.4.3 applies. NOTE Receiving inspection and testing procedures should at cover at the least, containers, means of transport, equipment and maintenance/repair items. These may be new, reconditioned or second-hand, and may be bought or hired. 7.5 Production and service provision 7.5.1 Control of production and service provision 7.5.1.1 General EN ISO 9001:2000, 7.5.1 and the following additional requirements apply.