[外语类试卷]BEC商务英语(中级)阅读模拟试卷150及答案与解析.doc
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1、BEC商务英语(中级)阅读模拟试卷 150及答案与解析 一、 PART ONE 0 Look at the statements below and the text about the marketing principle on the opposite page. Which section(A, B, C or D)does each statement(1-7)refer to? For each statement(1-7), mark one letter(A, B, C or D)on your Answer Sheet. You will need to use some o
2、f these letters more than once.Example:0 The purchase of customers is not to achieve the ownership of the product. Marketing PrincipleA Brilliant marketers try to keep open and flexible, yet there is one unchanging maxim which they share:customers buy products to acquire benefits. Those few words ho
3、ld the secret of many an innovative organisation s success. It is a principle which can be applied to almost any product/market decision. The principle itself is almost deceptively simple,which is why some marketers pass it by. The successful marketing organisation will pay more than lip service to
4、its meaning, because it represents the most basic yet most important principle of marketing.B Customers do not buy a product for the product itself. Customers buy clean floors,not floor polish. They buy security,not insurance policies,high performance engines(or status),not Ferraris:better lubricati
5、on, not industrial cutting oil. An innovative tool manufacturer realised,through the course of its relationship with its customers,that a major problem on the production floor was the time lost in changing abrasive discs. With this in mind, the manufacturer has in the past few months been exerting h
6、imself to get the problem solved with the help of a group of technicians.C The company invested a lot of time and money in seeking a solution, and invented a highly specialised system of binding grit to disc. The result was a new disc which had a longer life and could be removed and replaced faster
7、than the old type. This gave the organisations customers the benefit of more efficient production time and better value for money. The benefit in the example served a dual purpose: it gave the customer the advantage of time-saving and cost-effectiveness, and at the same time solved a traditional pro
8、blem of changing discs. The problem in this case was a customer need which had to be satisfied.D The concept of customer benefits shows the importance of an organisation being orientated towards the customer,or market,rather than the product. An organisation, for example, manufacturing adding machin
9、es in a marketing environment which is moving towards calculators will soon find itself and its product obsolete. It must consider what the benefits of its product are in this case computing sums accurately and quickly and make sure that it is providing that benefit better than any other organisatio
10、n. If a more cost-effective method of computing comes along, the customer will naturally be attracted to that product which incorporates those developments and can therefore provide increased benefits. 1 The principle benefits not only customers but also manufactures. 2 The customers of the tool man
11、ufacturer were found working with discs in low efficiency. 3 If the principle is established in practice, it will enhance the performance of the marketing organisation. 4 The marketing principle indicates that manufactures should treat their customers as their first concern. 5 The tool manufacturer
12、was innovative in the production of discs. 6 Changing discs was no longer a time-consuming work which caused a big problem in customers work. 7 Not all marketers pay attention to the marketing principle. 二、 PART TWO 7 Read this text taken from an article about franchising. Choose the best sentence f
13、rom the opposite page to fill each of the gaps. For each gap(8-12), mark one letter(A-G)on your Answer Sheet. Do not use any letter more than once. There is an example at the beginning(0). What is Franchising Franchising is one of three business strategies a company may use in capturing market share
14、.(0)G . Franchising is a business strategy for getting and keeping customers. It is a marketing system for creating an image in the minds of current and future customers about how the companys products and services can help them.【 P1】 _ Franchising is a network of interdependent business relationshi
15、ps that allows a number of people to share: a brand identification, a successful method of doing business, a proven marketing and distribution system. In short, franchising is a strategic alliance between groups of people who have specific relationships and responsibilities with a common goal to dom
16、inate markets, i. e., to get and keep more customers than their competitors. Other franchisees and company operated units are not your competition.【 P2】 _. They and you share the task of establishing the brand as the dominant brand in all markets entered and reinforcing the customers familiarity wit
17、h and trust in the brand.【 P3】 _ Other franchisees share with you the responsibility for quality, consistency, convenience, and other factors that define your franchise and insure repeat business for everyone. Increasing the value of the brand name is a shared responsibility of the franchisor and fr
18、anchisee. A company franchises because it wants to quickly and in great numbers replicate its successful company operations without significantly increasing its debt. 【 P4】 _. In franchising, the operating system becomes identified with the brand or trade name that you license as a franchisee. Each
19、franchise system uses precise methods to service and satisfy the customer. 【 P5】 _. Because customers dont like surprises, this consistency in operations, unit to unit, builds customer loyalty to the brand. Franchising is successful because we are people of habit and are brand-driven when we purchas
20、e goods and services. We trust brands that we see everywhere, every day. We tend to be loyal to a product or service delivered to us the same way all the time.Example:A So in this respect you are working as a team with others in the system.B By documenting these practices, the franchisor institution
21、alises the buying experience.C Because it has been successful in teaching its own employees to operate the business, the company believes it can repeat the same success by teaching others to do it.D It is a method for distributing products and services that satisfy customer needs.E Under the help of
22、 them, franchisors can easily enjoy the convenience brought by franchising.F On the contrary, both of you are partners under the same system.G The others are company owned units or a combination of company owned and franchised units. 8 【 P1】 9 【 P2】 10 【 P3】 11 【 P4】 12 【 P5】 三、 PART THREE 12 Read t
23、he article below about five forces affecting strategy, and the questions on the opposite page. For each question(13-18), mark one letter(A, B, C or D)on your Answer Sheet. The Five Competitive Forces That Shape Strategy In essence, the job of the strategist is to understand and cope with competition
24、. Often, however, managers define competition too narrowly, as if it occurred only among todays direct competitors. Yet competition for profits goes beyond established industry rivals to include four other competitive forces as well: customers, suppliers, potential entrants, and substitute products.
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