REG NASA-LLIS-1830--2008 Lessons Learned Kennedy Space Center Awards Ceremony.pdf
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1、Lessons Learned Entry: 1830Lesson Info:a71 Lesson Number: 1830a71 Submitting Organization: KSCa71 Submitted by: lisa stephanya71 POC Name: Lisa Stephanya71 POC Email: lisa.a.stephanynasa.gova71 POC Phone: 321-867-7928Subject: Kennedy Space Center Awards Ceremony Abstract: Twice a year, the Human Res
2、ources Development a71 Honorees and directors were unsure of the actual date, time, and place of ceremony a71 Behind the scenes employees were flustered when some employee did not show up for awards a71 Award boxes were in poor organizational order making the task of organizing the boxes for the cer
3、emony too time consuming a71 The task of moving awards from KSC to Visitors Center was cumbersome a71 Some audience members were blocked from the ceremony a71 Honorees were confused where to go after receiving award and exiting the theater Provided by IHSNot for ResaleNo reproduction or networking p
4、ermitted without license from IHS-,-,-a71 Not enough volunteers at the box pick up table during and after the ceremony a71 Not all A/V equipment worked at ceremony a71 Line for security was too long for guests to make it through in a timely manner a71 Some volunteers were no shows for day of ceremon
5、y a71 People were seeking medical attention a71 Honorees sat out of order a71 Front Lobby was too crowded a71 Doors too heavy to open a71 VIP Contractors and Directors were confused where to sit a71 Director and Center Director had to keep moving over for photos a71 People were unable to see in food
6、 area Lesson(s) Learned: Develop a pre-ceremony and during the ceremony communication process. Coordinate logistical details with volunteers and contractorsRecommendation(s): a71 Pack boxes in descending order a71 No wrapping in between awards a71 Keep the boxes and send them separately to employees
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