ETSI TR 102 348-2004 Using CSTA for SIP Phone User Agents (uaCSTA) (v1 1 1)《使用CSTA建立SIP电话用户代理(uaCSTA)(版本1 1 1)》.pdf
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1、 ETSI TR 102 348 V1.1.1 (2004-09)Technical Report Using CSTA for SIP Phone User Agents (uaCSTA)ETSI ETSI TR 102 348 V1.1.1 (2004-09) 2 Reference DTR/ECMA-00292 Keywords CSTA, transport, user ETSI 650 Route des Lucioles F-06921 Sophia Antipolis Cedex - FRANCE Tel.: +33 4 92 94 42 00 Fax: +33 4 93 65
2、47 16 Siret N 348 623 562 00017 - NAF 742 C Association but non lucratif enregistre la Sous-Prfecture de Grasse (06) N 7803/88 Important notice Individual copies of the present document can be downloaded from: http:/www.etsi.org The present document may be made available in more than one electronic
3、version or in print. In any case of existing or perceived difference in contents between such versions, the reference version is the Portable Document Format (PDF). In case of dispute, the reference shall be the printing on ETSI printers of the PDF version kept on a specific network drive within ETS
4、I Secretariat. Users of the present document should be aware that the document may be subject to revision or change of status. Information on the current status of this and other ETSI documents is available at http:/portal.etsi.org/tb/status/status.asp If you find errors in the present document, ple
5、ase send your comment to one of the following services: http:/portal.etsi.org/chaircor/ETSI_support.asp Copyright Notification No part may be reproduced except as authorized by written permission. The copyright and the foregoing restriction extend to reproduction in all media. European Telecommunica
6、tions Standards Institute 2004. All rights reserved. DECTTM, PLUGTESTSTM and UMTSTM are Trade Marks of ETSI registered for the benefit of its Members. TIPHONTMand the TIPHON logo are Trade Marks currently being registered by ETSI for the benefit of its Members. 3GPPTM is a Trade Mark of ETSI registe
7、red for the benefit of its Members and of the 3GPP Organizational Partners. ETSI ETSI TR 102 348 V1.1.1 (2004-09) 3 Contents Intellectual Property Rights6 Foreword.6 Brief history6 1 Scope 7 2 Purpose.7 3 References 7 4 Terminology.8 4.1 General terms .8 4.2 SIP/CSTA Terminology Mappings 8 5 Example
8、 environments for uaCSTA 9 5.1 Controlling and Observing a SIP Phone.9 5.2 Controlling and Observing a SIP Phone by Augmenting B2BUA Functionality.9 5.3 Controlling a PBX Phone .10 6 Example User Agent Configurations .10 6.1 Single Line Phone UA10 6.2 Multi Line Phone UA.11 6.3 Bridged Appearance Ph
9、one and other Advanced UA Configurations11 7 SIP Transport Mechanism for CSTA Messages.12 7.1 Establishing a CSTA Application Session .12 7.2 Transporting CSTA Service Requests and Responses .13 7.3 Starting a Monitor and Transporting CSTA Events .13 8 uaCSTA Profiles 14 8.1 Minimal uaCSTA Call Cont
10、rol Profile.15 8.1.1 Services.15 8.1.2 Events .15 8.2 Basic uaCSTA Call Control Profile15 8.2.1 Services.15 8.2.2 Events .15 8.3 Advanced uaCSTA Call Control Profile 16 8.3.1 Services.16 8.3.2 Events .16 8.4 Conferencing uaCSTA Call Control Feature Profile17 8.4.1 Services.17 8.4.2 Events .17 8.5 Ba
11、sic uaCSTA Device Feature Profile .17 8.5.1 Services.17 8.5.2 Events .17 8.6 Speaker uaCSTA Device Feature Profile .18 8.6.1 Services.18 8.6.2 Events .18 9 CSTA Calls and Connections.18 9.1 CSTA Connection State Model18 9.2 Connection State Transitions for CSTA Calls19 9.2.1 Incoming Call .19 9.2.2
12、Outgoing Call19 10 Call Control20 10.1 Alternate Call .20 10.1.1 Service Request 20 10.1.2 Positive Service Response 20 10.1.3 Negative Service Response.21 10.2 Answer Call21 ETSI ETSI TR 102 348 V1.1.1 (2004-09) 4 10.2.1 Service Request 21 10.2.2 Positive Service Response 22 10.2.3 Negative Service
13、 Response.22 10.3 Clear Connection22 10.3.1 Service Request 23 10.3.2 Positive Service Response 23 10.3.3 Negative Service Response.23 10.4 Consultation Call24 10.4.1 Service Request 24 10.4.2 Positive Service Response 24 10.4.3 Negative Service Response.24 10.5 Deflect Call 25 10.5.1 Service Reques
14、t 25 10.5.2 Positive Service Response 26 10.5.3 Negative Service Response.26 10.6 Generate Digits.26 10.6.1 Service Request 27 10.6.2 Positive Service Response 27 10.6.3 Negative Service Response.27 10.7 Hold Call 28 10.7.1 Service Request 28 10.7.2 Positive Service Response 28 10.7.3 Negative Servi
15、ce Response.28 10.8 Make Call .29 10.8.1 Service Request 29 10.8.2 Positive Service Response 30 10.8.3 Negative Service Response.30 10.9 Reconnect Call .30 10.9.1 Service Request 31 10.9.2 Positive Service Response 31 10.9.3 Negative Service Response.31 10.10 Retrieve Call.32 10.10.1 Service Request
16、 32 10.10.2 Positive Service Response 32 10.10.3 Negative Service Response.32 10.11 Single Step Transfer Call .33 10.11.1 Service Request 33 10.11.2 Positive Service Response 34 10.11.3 Negative Service Response.34 10.12 Transfer Call.34 10.12.1 Service Request 35 10.12.2 Positive Service Response 3
17、5 10.12.3 Negative Service Response.35 11 Physical Phone Features.36 11.1 Get Message Waiting Indicator37 11.1.1 Service Request 37 11.1.2 Service Response 37 11.2 Set Message Waiting Indicator.37 11.2.1 Service Request 37 11.2.2 Service Response 38 11.3 Get Speaker Mute.38 11.3.1 Service Request 38
18、 11.3.2 Service Response 38 11.4 Set Speaker Mute39 11.4.1 Service Request 39 11.4.2 Service Response 39 11.5 Get Speaker Volume 39 11.5.1 Service Request 39 11.5.2 Service Response 40 11.6 Set Speaker Volume .40 11.6.1 Service Request 40 ETSI ETSI TR 102 348 V1.1.1 (2004-09) 5 11.6.2 Service Respon
19、se 41 12 Logical Phone Features 41 12.1 Get Do Not Disturb 41 12.1.1 Service Request 41 12.1.2 Service Response 41 12.2 Set Do Not Disturb.42 12.2.1 Service Request 42 12.2.2 Service Response 42 12.3 Get Forwarding 42 12.3.1 Service Request 42 12.3.2 Service Response 43 12.4 Set Forwarding .43 12.4.
20、1 Service Request 43 12.4.2 Service Response 44 13 Monitoring Services and Events.44 13.1 Monitor Start 44 13.1.1 Service Request 44 13.1.2 Positive Service Response 45 13.1.3 Negative Service Response.45 13.2 Monitor Stop 46 13.2.1 Service Request 46 13.2.2 Positive Service Response 46 13.2.3 Negat
21、ive Service Response.46 13.3 Events.47 14 Snapshot Services.47 14.1 Snapshot Device.47 14.1.1 Service Request 47 14.1.2 Positive Service Response 47 14.1.3 Negative Service Response.49 15 Discovery and System Status Services.50 15.1 Get CSTA Features 50 15.1.1 Service Request 50 15.1.2 Service Respo
22、nse 50 15.1.3 Negative Service Response.51 15.2 Request System Status51 15.2.1 Service Request 51 15.2.2 Service Response 52 15.2.3 Negative Service Response.52 15.3 System Status .52 15.3.1 Service Request 52 15.3.2 Positive Service Response 53 15.3.3 Negative Service Response.53 16 ECMA-323 Illust
23、rative Examples 53 16.1 Controlling a SIP UA .53 16.1.1 Creating an Application Session, Establishing a Monitor for a SIP Phone.53 16.1.2 Creating a Call from a SIP UA, Clearing a Call at a SIP UA .55 16.1.3 Answering and Clearing an Incoming Call at a UA .58 16.1.4 Answering an Incoming Call at a U
24、A (no CSTA monitor or CSTA events)60 16.1.5 Examples of Exception Conditions at a SIP UA.62 16.2 Controlling a PBX Phone .63 16.2.1 Creating an Application Session, Establishing a Monitor for a PBX Phone.64 16.2.2 Creating a Call from a PBX Phone, Clearing a Call at a PBX Phone.65 16.2.3 Answering a
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