初级阅读-1及答案解析.doc
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1、初级阅读-1 及答案解析(总分:100.00,做题时间:90 分钟)一、READING(总题数:0,分数:0.00)二、PART ONE(总题数:5,分数:10.00)1.Marshalls Online Returns PolicyYou must notify us of any damage within 48 hours of receipt via email to shopmarshalls.co.uk.A. Any damage must be reported within 48 hours after payment.B. Goods whose damage is repo
2、rted by email to shopmarshalls.co.uk can be returned.C. Customers can have the goods returned if they report damage within 48 hours after receiving them.(分数:2.00)A.B.C.2.NOTICE-FLIGHT STATUSTIME FLIGHT DESTINATION FLIGHT INFORMATION8:00 BA 211 Tokyo Estimated departure 8:308:10 RL 166 Moscow Final c
3、all8:25 TE 675 Taipei Check in at desk 8A. The plane to Tokyo is an hour late.B. The plane to Moscow is about to take off.C. The Plane to Taipei is ready for boarding.(分数:2.00)A.B.C.3.MEMOTo: All staffFrom: Liz ParkerThere will be a meeting in Conference Room B at 1 p.m. this Wednesday to discuss sh
4、ipping procedures.A. Liz notifies the staff of shipping procedures.B. Liz discusses the arrangement of a conference room.C. Liz informs the staff of a meeting.(分数:2.00)A.B.C.4.Macy Stationery StoreFree office file worth $15 on all orders over $80Offer ends 28 February 2009A. The store will stop sell
5、ing office files on 28 February 2009.B. The store offers free gifts to purchases over $80.C. If you buy office files worth more than $80, the store will return you $15.(分数:2.00)A.B.C.5.Skills Wanted?If you have some office experience, but want to increase your confidence and build on your existing s
6、kills, then the practical NVQ Level 2 in Administration could be just the course for you. Contact us. Tel: 78554213.A. The organisation offers a course to people wanting to improve their skills.B. The organisation wants to hire people with skills in administration.C. The organisation offers administ
7、ration courses on two levels.(分数:2.00)A.B.C.三、PART TWO(总题数:1,分数:10.00)Functions of a Property Management CompanyA. Property law and regulationsB. Inspection reportsC. Dealing with emergency calls and tenant problemsD. Rent CollectionE. Tenant ScreeningF. Local KnowledgeG. Marketing expertiseH. Prope
8、rty evaluation(分数:10.00)(1).Kevin Brown needs advice on how to best market his properties so they are rented in the quickest time possible.(分数:2.00)填空项 1:_(2).Robert Edwards needs records before, during and after a tenancy to keep track of problems with his property.(分数:2.00)填空项 1:_(3).Miranda Carr
9、has just let her properties and wants to make sure whether she is in compliance with the local, state and federal rules and regulations.(分数:2.00)填空项 1:_(4).Paul Bekiaris needs help to find out if a tenant is suitable to rent from him.(分数:2.00)填空项 1:_(5).Kathleen Smith will be abroad for a year and w
10、ants to have the rent of his property collected on time.(分数:2.00)填空项 1:_四、PART THREE(总题数:1,分数:15.00)A.B.C.D.E.F.G.H.(分数:15.00)(1).The production in the first quarter of the two years follows a downward trend, with that in 2008 a little higher than in 2009.(分数:3.00)填空项 1:_(2).The production in the fi
11、rst quarter of 2008 remained stable, while that of 2009 first increased sharply and then suffered a decline.(分数:3.00)填空项 1:_(3).The production in the first quarter of 2008 presented an upward trend, although the production fluctuated during the same period in 2009.(分数:3.00)填空项 1:_(4).The production
12、in the first quarter of 2009 had been erratic for quite some time before it plummeted in the end, while that of 2008 dropped rapidly.(分数:3.00)填空项 1:_(5).The production in the first quarter showed a similar pattern in the two years, first descending and then recovering gradually.(分数:3.00)填空项 1:_五、PAR
13、T FOUR(总题数:1,分数:14.00)Confirmation of Follow-up after Business MeetingThis is further to our meeting of last week at which we agreed to hold a series of meetings over the next two months to review your experiences with the pilot implementation of the 1-to-1 Customer Relationship Management Programme
14、.As discussed at that meeting, the objectives of our review sessions will be to: Review and assess the overall effectiveness of the programme; Identify and document strengths and weaknesses of the programme; Propose customer-focused solutions to address areas of weakness; Develop an approach and act
15、ion plan for Phase 2 of the project; Determine the staff members who will make up the Phase 2 Team.As agreed, meetings will be held every second Tuesday from 9.00 a.m. until noon, and the location will alternate between our two offices, the first one to be convened here at Inter-Office on August 14,
16、2005. Fred Johnson of your CRM group is to act as the meeting coordinator and recording secretary throughout the process.As discussed, at the end of the process, Deborah Buxton of Consultek will draft the summary report for review by the steering committee. As you requested, a copy of her CV has bee
17、n enclosed.I trust I have covered all of the points that we discussed. If you have any questions or would like to add anything, please give me a call at 745 -9878.We look forward to seeing you at the August 14th meeting.(分数:14.00)(1).From last week on, a series of meetings would be held over a perio
18、d of two months.A. Right B. Wrong C. Doesnt say(分数:2.00)A.B.C.(2).Methods to eliminate the defects of the programme will be discussed.A. Right B. Wrong C. Doesnt say(分数:2.00)A.B.C.(3).The Phase 2 Team needs to develop an approach and action plan for Phase 2 of the project.A. Right B. Wrong C. Doesnt
19、 say(分数:2.00)A.B.C.(4).The review sessions will be held on Thursday morning every week.A. Right B. Wrong C. Doesnt say(分数:2.00)A.B.C.(5).Review sessions will be held in one of the offices every other meeting.A. Right B. Wrong C. Doesnt say(分数:2.00)A.B.C.(6).Information concerning Deborah Buxton can
20、be found in attached materials.A. Right B. Wrong C. Doesnt say(分数:2.00)A.B.C.(7).According to the letter, the two correspondents will both be present at the first review session.A. Right B. Wrong C. Doesnt say(分数:2.00)A.B.C.六、PART FIVE(总题数:1,分数:12.00)Role of Security Management in an IndustryThere a
21、re many companies providing you solutions for security management. Some of the companies that provide you with good products are NetlQ, Computer Associates, and IBM. You can search the internet through a good search engine for such products that can be used for security management. With the advent o
22、f the internet, securing your network has become a task. Products for this purpose are available in plenty.CAs eTrust Security Management solution is one such product for security management. This product allows you to act intelligently and quickly to the threats that you face. These products enable
23、 you to focus on your business while your network is secured, eTrust Identity and Access Management, eTrust Threat Management, eTrust Security Information Management, and Mainframe Security are some of the categories in which you can find security management products. To align your business goals wi
24、th your security management strategy you can use products in the category eTrust Identity and Access Management.These products restrict the access to resources and services and also provide logging and reporting. You can prevent threats from spyware, viruses, worms, spam and malicious content from e
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