CSA B651 1-2009 Accessible design for automated banking machines (Second Edition).pdf

《CSA B651 1-2009 Accessible design for automated banking machines (Second Edition).pdf》由会员分享，可在线阅读，更多相关《CSA B651 1-2009 Accessible design for automated banking machines (Second Edition).pdf（44页珍藏版）》请在麦多课文档分享上搜索。

1、B651.1-09Accessible design for automated banking machinesLegal Notice for StandardsCanadian Standards Association (CSA) standards are developed through a consensus standards development process approved by the Standards Council of Canada. This process brings together volunteers representing varied v

2、iewpoints and interests to achieve consensus and develop a standard. Although CSA administers the process and establishes rules to promote fairness in achieving consensus, it does not independently test, evaluate, or verify the content of standards.Disclaimer and exclusion of liabilityThis document

3、is provided without any representations, warranties, or conditions of any kind, express or implied, including, without limitation, implied warranties or conditions concerning this documents fitness for a particular purpose or use, its merchantability, or its non-infringement of any third partys inte

4、llectual property rights. CSA does not warrant the accuracy, completeness, or currency of any of the information published in this document. CSA makes no representations or warranties regarding this documents compliance with any applicable statute, rule, or regulation. IN NO EVENT SHALL CSA, ITS VOL

5、UNTEERS, MEMBERS, SUBSIDIARIES, OR AFFILIATED COMPANIES, OR THEIR EMPLOYEES, DIRECTORS, OR OFFICERS, BE LIABLE FOR ANY DIRECT, INDIRECT, OR INCIDENTAL DAMAGES, INJURY, LOSS, COSTS, OR EXPENSES, HOWSOEVER CAUSED, INCLUDING BUT NOT LIMITED TO SPECIAL OR CONSEQUENTIAL DAMAGES, LOST REVENUE, BUSINESS IN

6、TERRUPTION, LOST OR DAMAGED DATA, OR ANY OTHER COMMERCIAL OR ECONOMIC LOSS, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER THEORY OF LIABILITY, ARISING OUT OF OR RESULTING FROM ACCESS TO OR POSSESSION OR USE OF THIS DOCUMENT, EVEN IF CSA HAS BEEN ADVISED OF THE POSSIBILITY OF S

7、UCH DAMAGES, INJURY, LOSS, COSTS, OR EXPENSES.In publishing and making this document available, CSA is not undertaking to render professional or other services for or on behalf of any person or entity or to perform any duty owed by any person or entity to another person or entity. The information in

8、 this document is directed to those who have the appropriate degree of experience to use and apply its contents, and CSA accepts no responsibility whatsoever arising in any way from any and all use of or reliance on the information contained in this document. CSA is a private not-for-profit company

9、that publishes voluntary standards and related documents. CSA has no power, nor does it undertake, to enforce compliance with the contents of the standards or other documents it publishes. Intellectual property rights and ownershipAs between CSA and the users of this document (whether it be in print

10、ed or electronic form), CSA is the owner, or the authorized licensee, of all works contained herein that are protected by copyright, all trade-marks (except as otherwise noted to the contrary), and all inventions and trade secrets that may be contained in this document, whether or not such invention

11、s and trade secrets are protected by patents and applications for patents. Without limitation, the unauthorized use, modification, copying, or disclosure of this document may violate laws that protect CSAs and/or others intellectual property and may give rise to a right in CSA and/or others to seek

12、legal redress for such use, modification, copying, or disclosure. To the extent permitted by licence or by law, CSA reserves all intellectual property rights in this document.Patent rightsAttention is drawn to the possibility that some of the elements of this standard may be the subject of patent ri

13、ghts. CSA shall not be held responsible for identifying any or all such patent rights. Users of this standard are expressly advised that determination of the validity of any such patent rights is entirely their own responsibility.Authorized use of this documentThis document is being provided by CSA

14、for informational and non-commercial use only. The user of this document is authorized to do only the following:If this document is in electronic form: load this document onto a computer for the sole purpose of reviewing it; search and browse this document; and print this document if it is in PDF fo

15、rmat. Limited copies of this document in print or paper form may be distributed only to persons who are authorized by CSA to have such copies, and only if this Legal Notice appears on each such copy.In addition, users may not and may not permit others to alter this document in any way or remove this

16、 Legal Notice from the attached standard; sell this document without authorization from CSA; or make an electronic copy of this document.If you do not agree with any of the terms and conditions contained in this Legal Notice, you may not load or use this document or make any copies of the contents h

17、ereof, and if you do make such copies, you are required to destroy them immediately. Use of this document constitutes your acceptance of the terms and conditions of this Legal Notice.Standards Update ServiceB651.1-09March 2009Title: Accessible design for automated banking machinesPagination: 33 page

18、s (xii preliminary and 21 text), each dated March 2009To register for e-mail notification about any updates to this publication go to shop.csa.caclick on CSA Update ServiceThe List ID that you will need to register for updates to this publication is 2020530.If you require assistance, please e-mail t

19、echsupportcsagroup.org or call 416-747-2233.Visit CSA Groups policy on privacy at csagroup.org/legal to find out how we protect your personal information.Blank pageCSA StandardB651.1-09Accessible design for automated banking machinesPublished in March 2009 byCanadian Standards AssociationA not-for-p

20、rofit private sector organization5060 Spectrum Way, Suite 100,Mississauga, Ontario, Canada L4W 5N61-800-463-6727 416-747-4044Visit our Online Store at www.ShopCSA.caISBN 978-1-55491-096-0Technical Editor: Ian Brodie Canadian Standards Association 2009All rights reserved. No part of this publication

21、may be reproduced in any form whatsoever without the prior permission of the publisher.100%To purchase CSA Standards and related publications, visit CSAs Online Store at www.ShopCSA.ca or call toll-free 1-800-463-6727 or 416-747-4044.The Canadian Standards Association (CSA) prints its publications o

22、n Rolland Enviro100, which contains 100% recycled post-consumer fibre, is EcoLogo and Processed Chlorine Free certified, and was manufactured using biogas energy.ContentsMarch 2009 iii Canadian Standards AssociationAccessible design for automated banking machinesTechnical Committee on Accessible Des

23、ign viSubcommittee on Accessible Design for Automated Banking Machines ixPreface xi1 Scope 12 Reference publications 23 Definitions 24 External and internal access 44.1 Parking 44.2 Signage 44.2.1 International Symbol of Access 44.2.2 Signs 54.2.3 Tactile signs 54.3 Exterior route 54.4 Interior rout

24、e 55 Lighting 55.1 General 55.2 ABM user space 65.3 ABM interface panel 66 Doors 66.1 General 66.2 Power-assisted doors 66.3 Card access slot for door entry 67 ABM user space 77.1 General 77.2 Floor surfaces 7B651.1-09 Canadian Standards Associationiv March 20097.3 Lineup guides 77.4 Ambient noise 8

25、8 ABM installation 88.1 Approach and reach 88.2 Protruding objects 88.3 Grab bar 98.4 Shelf 99 ABM components 99.1 Card reader/ABM activation 99.1.1 General 99.1.2 Card reader 109.2 Dispensers 109.2.1 Identification 109.2.2 Operation 109.2.3 Tray, pocket, or bin 119.3 Waste receptacle 119.4 Input co

26、ntrols 119.4.1 Keys 119.4.2 Keypad 129.4.3 Function keys 129.5 Audio interface 139.5.1 Audio output 139.5.2 Headphone jack 149.6 Operations 1410 Communication 1410.1 General 1410.2 Screen transaction text 1510.3 Audio communication 1610.4 Printed text 17AnnexesA (informative) Customer orientation 21

27、 Canadian Standards AssociationAccessible design for automated banking machinesMarch 2009 vFigures1 International Symbol of Access 172 Automated banking machine with shelf 183a Knee space Front view 193b Knee space Side view 20B651.1-09 Canadian Standards Associationvi March 2009Technical Committee

28、on Accessible DesignC. Smart Smart Move Training (b) addition of Clause 9.4.2.2, dealing with keypad privacy shields;(c) expansion of Clause 9.5, dealing with audio output requirements; and(d) removal of built environment requirements not specific to ABMs, which can be found in CAN/CSA-B651.This Sta

29、ndard is intended to be used in association with CAN/CSA-B651.The requirements of this Standard are minimum requirements. This Standard does not have the force of law unless mandated by legislation or referenced in the regulations of the authority having jurisdiction. The user is advised to contact

30、the local authority having jurisdiction in order to determine to what extent this Standard is referenced.This Standard was prepared by the Subcommittee on Accessible Design for Automated Banking Machines, under the jurisdiction of the Technical Committee on Accessible Design and the Strategic Steeri

31、ng Committee on Community Safety and Well-Being, and has been formally approved by the Technical Committee.March 2009Notes: (1) Use of the singular does not exclude the plural (and vice versa) when the sense allows.(2) Although the intended primary application of this Standard is stated in its Scope

32、, it is important to note that it remains the responsibility of the users of the Standard to judge its suitability for their particular purpose.B651.1-09 Canadian Standards Associationxii March 2009(3) This publication was developed by consensus, which is defined by CSA Policy governing standardizat

33、ion Code of good practice for standardization as “substantial agreement. Consensus implies much more than a simple majority, but not necessarily unanimity”. It is consistent with this definition that a member may be included in the Technical Committee list and yet not be in full agreement with all c

34、lauses of this publication.(4) CSA Standards are subject to periodic review, and suggestions for their improvement will be referred to the appropriate committee.(5) All enquiries regarding this Standard, including requests for interpretation, should be addressed to Canadian Standards Association, 50

35、60 Spectrum Way, Suite 100, Mississauga, Ontario, Canada L4W 5N6.Requests for interpretation should(a) define the problem, making reference to the specific clause, and, where appropriate, include an illustrative sketch;(b) provide an explanation of circumstances surrounding the actual field conditio

36、n; and(c) be phrased where possible to permit a specific “yes” or “no” answer.Committee interpretations are processed in accordance with the CSA Directives and guidelines governing standardization and are published in CSAs periodical Info Update, which is available on the CSA Web site at www.csa.ca.

37、 Canadian Standards AssociationAccessible design for automated banking machinesMarch 2009 1B651.1-09Accessible design for automated banking machines1 Scope1.1 This Standard specifies accessibility requirements for automated banking machines (ABMs) and ABM sites.Note: While the purpose of this Standa

38、rd is to make ABMs or their environment more accessible, there might be some people with disabilities who have requirements beyond the scope of this Standard.1.2 This Standard specifies technical requirements applicable to the design and manufacture of (a) wall-mounted ABMs;(b) stand-alone ABMs; and

39、 (c) ABM sites.1.3 This Standard does not apply to drive-through ABMs.1.4 This Standard does not specify the application of technical requirements. Note: The extent to which technical requirements are applied is the responsibility of others, such as the authority having jurisdiction.1.5 In CSA Stand

40、ards, “shall” is used to express a requirement, i.e., a provision that the user is obliged to satisfy in order to comply with the standard; “should” is used to express a recommendation or that which is advised but not required; “may” is used to express an option B651.1-09 Canadian Standards Associat

41、ion2 March 2009or that which is permissible within the limits of the standard; and “can” is used to express possibility or capability. Notes accompanying clauses do not include requirements or alternative requirements; the purpose of a note accompanying a clause is to separate from the text explanat

42、ory or informative material. Notes to tables and figures are considered part of the table or figure and may be written as requirements. Annexes are designated normative (mandatory) or informative (non-mandatory) to define their application.1.6 This Standard is written in SI (metric) units and, where

43、 converted from imperial units, the units have been rounded off with respect to critical dimension.2 Reference publicationsThis Standard refers to the following publication, and where such reference is made, it shall be to the edition listed below.CSA (Canadian Standards Association)CAN/CSA-B651-04A

44、ccessible design for the built environment3 DefinitionsThe following definitions apply in this Standard:Accessible meeting the functional needs of all people to the greatest extent possible by the design or adaptation, or both, of ABMs, sites, and exterior spaces.Alternative (alternate) format infor

45、mation presented in Braille, in large print, on tape, or electronically (e.g., CD-ROM, diskette).Automated banking machine (ABM) a stand-alone or wall-mounted machine that is customer-activated and designed to perform basic transactions, such as cash withdrawal, cheque deposit, bill payment, and tra

46、nsfer between accounts.Note: ABM is also referred to as automated teller machine (ATM). Canadian Standards AssociationAccessible design for automated banking machinesMarch 2009 3Stand-alone ABM a machine installed in an area with no additional enclosure.Wall-mounted ABM a machine installed in a (a)

47、wall opening of an existing structure; or (b) structure built to house the machine.Contrast a juxtaposition of tones, textures, colours, and/or brightness to create striking differences.Glare luminance within the visual field that is sufficiently greater than the luminance to which the eyes have ada

48、pted and that is liable to cause annoyance, discomfort, or diminished visual performance and visibility.Interface the point at which the user interacts with the ABM.Luminance the intensity of light emitted from a surface, per unit area, in a given direction.Plain language a style of communication th

49、at organizes information logically and uses concrete, familiar words.Reach not requiring a person to lean or twist his or her body unduly in order to easily reach the ABM interface.Route an area such as a walkway, hall, corridor, passageway, or aisle.Screen transaction text a clearly defined portion of the screen that presents information and instructions relating to a users transactions.Service provider an organization or individual that is responsible for