[考研类试卷]考研英语(短文写作)模拟试卷109及答案与解析.doc
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1、考研英语(短文写作)模拟试卷 109 及答案与解析Part BDirections: Write an essay of 160-200 words based on the following information. (20 points)1 On Customer Service 关于客服 Write an essay of 160-200 words based on the drawing. In your essay, you should1)describe the drawing briefly,2)explain its intended meaning, and then3
2、)give your comments.2 “Secret“ Entertaining“隐秘”的招待 Study the drawing carefully and write an essay in which you should1)describe the drawing briefly,2)interpret the social phenomenon reflect ed by it, and3)give your point of view.You should write 160-200 words.3 Who Should Stay?谁该留下?Write an essay of
3、 160-200 words based on the drawing. In your essay, you should1)describe the drawing briefly,2)explain its intended meaning, and3)give your comments.4 The Cost of Urbanization 城市化的代价 Write an essay of 160-200 words based on the drawing. In your essay, you should1)describe the drawing briefly,2)expla
4、in its intended meaning, and3)give your comments.5 What Is More Urgent?什么更紧急? Write an essay of 160-200 words based on the drawing. In your essay, you should1)describe the drawing briefly,2)interpret its intended meaning, and3)give your comments.考研英语(短文写作)模拟试卷 109 答案与解析Part BDirections: Write an ess
5、ay of 160-200 words based on the following information. (20 points)1 【正确答案】 In this picture, two scenes are depicted. Before the sale, the customer service representative is very eager to serve the client to secure the order. After that, when the client wants to cancel the order, he puts up a “out o
6、f ser vice“ sign. This picture satirizes the “before and after“ sales technique adopted by some customer service representatives. They would be friendly and hospitable to cus tomers before the sale. But once the sale is made, they would pull a long face to frighten you off.In my opinion, this kind o
7、f customer service attitude is very short-sighted and will lead to losing returned cus tomers. The customer service representatives might think that they can make a profit by playing this trick on cus tomers. However, once customers learn that the represen tatives sales technique is despicable, they
8、 will never pa tronize their products or service again. In this sense, they have lost many potential loyal customers who would be the constant source of profits.In short, to secure and retain a customer, customer service representatives must be able to deliver satisfactory service before and after s
9、ales.【试题解析】 这幅图片刻画了客服在售前和售后两种截然不同的态度。售前热情好客,售后冷面相对。根据这一思路,并按照题目要求,全文可以安排如下:第一段描绘图片,并指出图片的意图:讽刺一些客服人员售前和售后两副嘴脸的伎俩。第二段提出个人看法:这种服务态度是很短视的,难以招来回头客。做生意应当要诚实经营,售前与售后都以客为先才能赢得客户并留住客户。第三段总结全文:只有提供让人满意的售前和售后服务,才能赢得并留住客户。【知识模块】 短文写作2 【正确答案】 In the picture, a factory site visit by governmental in spectors is f
10、eatured. The footprints show that the inspec tors walk through the front door, straight to the back door, without paying any visit to the factory workshops. Their destination is the grand hotel behind the back door. This picture vividly portrays those corrupt inspectors who are lavishly entertained
11、by the questionable factory and turn a blind eye to any problem of the factory in return.In my opinion, this malpractice must be tackled by some effective measures. First of all, governmental inspec tors must be mandated that they could not accept any treat or entertainment from the inspected. If th
12、ey accept any kind of special treatment, they would be liable for bribery prosecution. In addition, an independent third-party member could be asked to participate in the inspection. For instance, concerned citizens, news reporters, or NGO volunteers could be invited to witness the site visit. In th
13、is way, inspectors and the inspected would feel the external pressure and dare not to get out of line.In conclusion, self-discipline and external supervision can help us fight against corruption and ensure that the problems of the inspected be discovered.【试题解析】 这幅图片刻画了检查团实地检查的情景。从脚印看出,检查团并没有对工厂厂房进行检
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