ICAO 9376-1997 Preparation of an Operations Manual《操作手册编制 第2版》.pdf

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1、STD-ICAO 937b-AN-9l,q-ENGL Ii997 - 48VL41b 008701 7bB - Dot 9376-AN/914 PREPARATION OF AN OPERATIONS MANUAL SECOND EDITION - 1997 Approved by the Secretary General and publjshed under his authoiity INTERNATIONAL CIVIL AVIATION ORGANIZATION Copyright International Civil Aviation Organization Provided

2、 by IHS under license with ICAONot for ResaleNo reproduction or networking permitted without license from IHS-,-STD.ICAO 937b-AN-9l,4-ENGL 1997 M 48424Lb 008702 bT4 D Published in separate English, French, Russian and Spanish editions by the International Civil Aviation Organization. All corresponde

3、nce, except orders and subscriptions, should be addressed to the Secretary General. Orders for this publication should be sent to one of the following addresses, together with the appropriate remittance (by bank draft, cheque or money order) in U.S. dollars or the currency of the country in which th

4、e order is placed. Document Sales Unit International Civil Aviation Organization 999 University Street Montreal, Quebec Canada H3C 5H7 Tel.: (514) 954-8022 Telex: 05-245 13 Fax: (514) 954-6769 Sitatei: YULCAYA Internet: Sales-uniticao.org Credit card orders (Visa, Mastercard, or American Express) ar

5、e accepted at the above address. Egypt. ICAO Representative, Middle East Office, Egyptian Civil Aviation Complex, Cairo Airport Road, Heliopolis, Cairo 11361. France. Repn%entant de IOACI, Bureau Europe et Atlantique Nord, 3 his, villa Emile-Bergerat, 92522 Neuiliy-sur-Seine (Cedex). India Oxford Bo

6、ok and Stationery Co., Scindia House, New Delhi 110001 or 17 Park Street, Calcutta 700016. Japan. Japan Civil Aviation Promotion Foundation, 15-12, I-chome, Toranomon, Minato-Ku, Tokyo. Kenya. ICAO Representative, Eastern and Southern African Office, United Nations Accommodation, P.O. Box 46294, Nai

7、robi. Mexico. Representante de la OACI, Oficina NorteamCrica, Centroamerica y Caribe., Masaryk No. 29-3er. piso, Col. Chapultepcc Morales, Mexico, D.F., 11570. Peru. Representante de la OACI, Oticina Sudamerica, Apartado 4127, Lima 100. Senegal. Representant de IOACI, Bureau Afiique occidentale et c

8、entrale, Boite postale 2356, Dakar. Spain. A.E.N.A. - Aeropuertos Espaholes y Navegacidn A and from Annex 2 - Rules of the Air, interception of civil aircraft. In addition, operations manuals often contain information related to the operators own requirements, such as information on the operators co

9、mpany radio frequencies at different aerodromes. It is necessary, however, to guard against the inclusion of irrelevant material in the oper- ations manual, as this document is intended to be easily usable in the operational environment. 2.2 VOLUMES OF AN OPERATIONS MANUAL A number of volumes normal

10、ly go to make up the oper- ations manual. Typically these would include a policy and administration manual, the aircraft operating manual, a minimum equipment list and configuration deviation list, a training manual, a performance manual, a route guide, an emergency evacuation procedures manual, a d

11、angerous goods manual, an accident procedures manual, and a security manual. The actual contents of these manuals will vary from operator to operator, but a representative break- down of contents would be as detailed below. 2.2.1 Policy and administration manual This manual should contain informatio

12、n on the operators organization, management structure, departmental responsi- bilities and authority (with particular reference to the flight operations area). Information on the policies and objectives of the operator should be included. Information on the regulations of the State of the Operator a

13、nd on the appli- cable regulations and requirements of other States over which operations are conducted must be presented. The manual should also contain operational policies and related procedures, guidance and information. 2.2.2 Aircraft operating manual Annex 6, Parts I and III, requires that an

14、operator provide operations staff and flight crew with an aircraft operating manual. This manual should contain information and guidance on the technical, procedural and performance aspects of the operation of the aircraft. This manual is often provided in two volumes. One volume presents “in- Right

15、” data, i.e. limitations, normal and emergency checklists, normal, abnormal and emergency procedures and amplification of these procedures, and in-flight performance data. The second volume presents aircraft system descriptions and flight performance data for use in flight planning. All data and inf

16、ormation in this manual must comply with the flight manual, where applicable. In general, the responsibility for developing and issuing amendments and revisions to these manuals rests with the aircraft manufacturer. Operators may develop additional 2-1 Copyright International Civil Aviation Organiza

17、tion Provided by IHS under license with ICAONot for ResaleNo reproduction or networking permitted without license from IHS-,-2-2 Preparation of an Operations Manual instructions, procedures or guidance to be inserted in this manual. Such operator-developed additions should only be for clarification

18、or expansion of the manufacturers material, where necessary. 2.2.3 Minimum equipment list (MEL) and configuration deviation list (CDL) Annex 6, Parts I and III, requires the operator to include in the operations manual the minimum equipment lists for aircraft types operated and specific operations a

19、uthorized. These lists provide definitive guidance to the operations and maintenance personnel as to which equipment or part may be inoperative for a particular operation. The master minimum equipment list (MMEL), which is provided by the aircraft manufacturer and approved by the State of Design, se

20、rves as a guideline for the development of these lists. The minimum equipment list (MEL) is not intended to provide for operation of an aircraft for an indefinite period with inoperative systems or equipment. The basic purpose of the minimum equipment list (MEL) is to permit the safe operation of an

21、 aircraft with inoperative systems or equipment within the framework of a con- trolled and sound programme of repair and parts replace- ment. The minimum equipment list (MEL) may be more restrictive than the master minimum equipment list (MMEL) and may include additional restrictions for the operato

22、rs own operational requirements. For ease of use, many operators extract the lists from the flight manual or aircraft operating manual and present them as a separate volume. The operations manual should contain guidance and information on the use and interpretation of the lists. 2.2.4 Training manua

23、l This manual should contain information on the training policy and requirements of the operator. It should also contain guidance on the standards of training that will apply. The manual may be divided into a number of sections, one on general policy and guidance, with other sections dealing with sp

24、ecific aircraft types. The manual should also contain information on the syllabi of training courses, both ground and flight. When appropriate, minimum standards of experience for appointment or pro- motion should be specified, and information given on the training and testing, both initial and recu

25、rrent that will be required. Guidance on the ,selection, role and duties of staff for flying training, checking or testing should be included. 2.2.5 Aircraft performance manual Aircraft performance data are published in the Bight manual. Normally, an expanded version of this is pub- lished in the ai

26、rcraft operating manual. Based on these data, operators often produce their own performance manual which presents performance information for the operators own route network. This manual typically contains take-off and landing data for each usable runway at each destination and alternate aerodrome.

27、Where an operator has a very extensive route network, the infor- mation could be presented in separate volumes for different geographical areas. Cruise control information is often included in the aircraft performance manual. The manual must contain information on the method of deri- vation of the d

28、ata presented, which must be in agreement with the data presented in the flight manual. Guidance on how to use the data presented and a number of examples of use of data are normally included. 2.2.6 Route guide The route guide should contain information relating to communication facilities, navigati

29、on aids, air traffic services, aerodromes, etc. Normally the route guide also contains the required en-route charts and charts for aero- dromes along the route. The charts carried in the route guide should be those for destination and alternate aero- dromes, as well as for any aerodrome along the ro

30、ute at which the aircraft might land in the event of an emerg- ency. Route guides are often produced in separate volumes for different geographical areas. 2.2.7 Emergency evacuation procedures manual This manual should contain information on the emergency evacuation procedures for each aircraft type

31、 for both flight and cabin crew. In addition to specific aircraft procedures, the manual should contain general safety and survival information appropriate to the areas in which operations take place. 2.2.8 Dangerous goods manual Annexes 6 and 18 require that the operator provide infor- mation in th

32、e operations manual to enable the flight crew to carry out its responsibilities with regard to the transport of dangerous goods and provide instructions as to the action to be taken in the event of emergencies. The requirements are normally met by the inclusion of the Copyright International Civil A

33、viation Organization Provided by IHS under license with ICAONot for ResaleNo reproduction or networking permitted without license from IHS-,-STD.ICAO 937b-AN-=lLLI-ENGL la997 - 489LYltb 0084735 252 - Chapter 2. Administration and control of the operations manual 2-3 appropriate ICAO manuals in the o

34、perations manual. In addition to the ICAO Technical Instructions for the Safe Transport of Dangerous Goods by Air (Dot 9284); the ICAO Dangerous Goods Training Programme (Dot 9375), Book 2 - Load Planners and Flight Crew, and Book 3 - Passenger Handling Staff and Flight Attendants; and the ICAO manu

35、al on Emergency Response Guidance for Aircraft Incidents Involving Dangerous Goods (Dot 9481) are used in training and day-to-day operations. The operator must ensure that appropriate information is immediately available at all times for use in emergencies involving dangerous goods in air transport.

36、 This infor- mation can be provided by the Emergency Response Guidance for Aircraft Incidents involving Dangerous Goods (Dot 9481). The operator may wish to develop separate material based on this document or to include all or part of it in the operations manual. 2.2.9 Accident procedures manual Thi

37、s manual provides details of the accident prevention and flight safety programme undertaken in the company as required by Annex 6, Parts I and III. It should include information on the role of the accident prevention adviser and on activities administered by the accident prevention advisers office;

38、for example, incident reporting systems, confidential reporting systems, and information on general accident prevention activities. The manual should also detail the method of investigating incidents and the policy for representation at official accident investigations. The operators participation i

39、n airport emergency planning exercises should be described. Detailed information must be included on the administration and duties of the operators accident/emergency control centre. 2.2.10 Security manual This manual should contain information on procedures and legal requirements pertaining to secu

40、rity matters. The manual should contain information and guidance on crew members response and authority in relation to the man- agement of acts of unlawful interference in the most appropriate manner to minimize the consequences of such acts. It should contain information on the training policy and

41、syllabi of training courses, both ground and flight, as well as a training programme to acquaint appropriate employees with preventive measures and techniques in relation to passengers, baggage, cargo, mail, equipment, stores and supplies intended for carriage on an aeroplane so that they contribute

42、 to the prevention of acts of sabotage or other forms of unlawful interference. It should also contain material on the carriage of persons under escort, and operator and State regulations on the carriage of weapons on board, including in-flight security guards. The aeroplane search procedure checkli

43、st required by Annex 6, Part I, and information on the least risk bomb location specific to the aeroplane could also be included in this manual. An example of a “least risk bomb location” for an aircraft involved is shown in Attachment A to this chapter. It might be necessary to publish a separate v

44、olume for each aeroplane type. The subject specifically mentioned in Annex 6, Part I, Chapter 13, is reporting acts of unlawful interference. The manual should also give information on the duties and responsibilities of the pilot- in-command in this connection. The format of the report is the respon

45、sibility of the local aviation security authority and guidance on when and how to fill out and return it is usually supplied with the report form. Further information pertaining to security matters is given in the ICAO Security Manual. 2.2.11 Volumes of the operations manual The above list is for il

46、lustrative purposes only. In fact, an operator may combine many of these manuals into one or two volumes. On the other hand, because of the size of the operation, many more volumes may be required. An operator may choose to include, possibly at the require- ment of the State, other manuals in the op

47、erations manual. An example would be a traffic manual on the procedures and methods of operation during ground handling of the aircraft. A description of the constituent volumes and manuals of the complete operations manual should be included, possibly in the policy and administration manual. 2.2.12

48、 Operations personnel responsibilities The operations manual must also contain a statement as to which executive is responsible for the contents of the operations manual and for approving revisions and amend- ments. In this document it is assumed that flight operations manager is the executive respo

49、nsible for the operations manual. If this authority can be delegated, for example, if the chief training executive is made responsible for the training manual, this should be accurately described. A statement that the operations manual is approved by the appropriate State authority and contains the material specified by that authority should be included. A statement should also be made on the responsibility of all operations staff to be familiar with the contents of the operations Copyright International Civil A