中级-Marketing及答案解析.doc
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1、中级-Marketing 及答案解析(总分:76.00,做题时间:90 分钟)一、Ways of promoting yo(总题数:1,分数:11.00)Packaging Personal selling Point of sale advertising Public relations PublicitySales literature Showrooms Sponsorship Telephone salesTrade fairs and exhibitions Word of mouth(分数:11.00)(1).Brochures, leaflets and catalogues
2、can describe your product in more detail and give more information than an advertisement. Potential customers can be sent direct mail. _(分数:1.00)填空项 1:_(2).Displays in retail outlets (supermarkets, chain stores, etc.) can attract the attention of potential customers. _(分数:1.00)填空项 1:_(3).Labels and
3、presentation increase the impact of your product. _(分数:1.00)填空项 1:_(4).You can contribute to the cost of a sporting or artistic event, where your brand name or logo is displayed prominently. _(分数:1.00)填空项 1:_(5).Potential customers can come to your premises and see a display or a demonstration of yo
4、ur products and get hands-on experience. _(分数:1.00)填空项 1:_(6).Your company takes a stand or mounts an exhibit to enable customers to see your products and talk to your representatives. _(分数:1.00)填空项 1:_(7).“The public are informed of a new development through newspaper articles. You can inform the p
5、ress by issuing press releases. _(分数:1.00)填空项 1:_(8).PR can ensure that your firm keeps a high profile, and that people are aware of your good reputation and image. _(分数:1.00)填空项 1:_(9).Existing customers tell their friends or colleagues about your product and hopefully recommend it to them. _(分数:1.
6、00)填空项 1:_(10).Your staff can call customers, or customers can call a toll-free number to request sales literature or ask for information. _(分数:1.00)填空项 1:_(11).Your rep can visit customers: this is the most effective method of promotion, but also the most expensive. _(分数:1.00)填空项 1:_二、The story of
7、the Swa(总题数:1,分数:12.00)Listen to the broadcast about the success of the Swatch. Decide whether these statements are true () or false ().1.Swiss luxury watch manufacturers were doing badly in the 1980s.2.Electronic digital watches were invented in Switzerland.3.The first digital watches were manufact
8、ured in the Far East.4.According to market research consumers preferred analogue watches.5.ETA developed the technology to make quartz analogue watches.6.ETAs new product would be easy to repair.7.Swatches would be fashion items, not timepieces.8.In 1985 ETA spent $30 million on advertising in the U
9、SA.9.ETA promoted Swatches by sponsoring sports.10 There were many kinds of Swatches: some even tasted of strawberries.11 It wasnt possible for customers to buy a Swatch at a discount.12 ETA didnt produce as many Swatches as customers wanted. (分数:12.00)_三、Brand names(总题数:1,分数:8.00)Are brand names be
10、ing pushed off the shelf?According to the Wall Street Journal: “More and more shoppers are by- passing household names for the cheaper, no-name prod- ucts one shelf over. This shows that even the biggest and strongest brands in the world are vulnerable.“It has been clear for some time - principally
11、since recession began to be felt in the major economies of the world - that the strength of brands has been under fire. During the second half of the eighties, the Japanese, for example, showed themselves willing to pay a huge pre- mium to buy goods with a smart label and image to match: they were f
12、ashion victims par excellence, be it in choosing their luggage (Louis Vuitton was much favoured) or in buying their booze, where a 20-year-old version of a good malt whisky could fetch the equiv- alent of 60 or more. Over the past year or two, that en- thusiasm to spend big money on a classy label h
13、as waned markedly.But we may be witnessing the death of the brand.First, every story that now appears about the troubles being experienced by makers of luxury goods triggers wise nods and told- you-so frowns.Two days ago, LVMH in France, which owns Moet et Chandon champagne, Louis Vuitton and the Ch
14、ristian Lacroix fashion house, reported lower earnings for the first half of 1993 than it did a year ago. As David Jarvis, in charge of the European operations of drinks company Hiram Walker, puts it: “A few years ago, it might have been considered smart to wear a shirt with a designers logo embroid
15、ered on the pocket; frankly, it now seems a bit haft.“This conclusion fits with ones instincts. In the straitened nineties, with nearly 3 million out of work and 425,000 people officially classed as homeless in England alone, conspicuous consumption now seems vulgar rather than chic.But just because
16、 flashy, up-market brands have lost some of their appeal, it does not follow that all brands have done so. Cadburys Dairy Milk is just as much a brand as Cartier watches. Tastes may have shifted downmarket, but that does not mean that they have shifted from flash-brand to no brand.The second strand
17、of the brand argument is tied intimately with the effects of recession. No one yet knows to what extent the apparent lack of some brands appeal is merely a temporary phenomenon. It may well be that, deep down, we would still love to own a Louis Vuitton suitcase rather than one from Woolworths but wh
18、ile we are out of work or fearing that our job is at risk, we are not prepared to express that preference by actually spending the cash.Third, the example of Marlboro is an extreme one. The difference in price be- tween premium brand cigarettes and budget rivals in the US had become huge during the
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