Accreditationand Certification Process for ISO 14001 EMS.ppt

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1、Accreditation and Certification Process for ISO 14001 EMS,Chris Spire NAP EMS Council,Agenda,National Accreditation Program (NAP) Organization Accreditation/Certification/ Registration Process Continual Improvement in NAP What Does the Future Hold? Why Register?,Slide 2,National Accreditation Progra

2、m (NAP) Organization,Relationships,ANSI,RAB,Accreditation and Certification Board,National Accreditation Program (NAP),QMSCouncil,EMSCouncil,QMS and EMS Auditors,QMS and EMS Course Providers,QMS Registrars,EMS Registrars,Certifies,Accredits,Accredits,RAB,American National Standards Institute (ANSI),

3、Promotes the National Accreditation Program (NAP) Provides due process and public review of program criteria and procedures Offers public notice of applicants for accreditation Represents NAP in international activities,Slide 5,Registrar Accreditation Board (RAB),Operating partner for the National A

4、ccreditation Program (NAP) Accepts and processes applications for accreditation and certification Forms accreditation audit teams and reviews their findings Coordinates initial accreditation audits and ongoing surveillance audits of registrars Manages auditor certification program Manages course pro

5、vider accreditation,Slide 6,NAP EMS Council,Broad volunteer stakeholder representation: Industry: 3 Government: 3 NGO: 3 Consultant: 2 Standards: 1 Registrar: 2 Accreditation auditor: 1 Three-year term and mandatory participation,Slide 7,NAP EMS Council,Official liaison members: U.S. TAG to TC 207 C

6、hair Standards Council of Canada Multi-State Working Group on EMS U.S. Environmental Protection Agency Participate in all discussions, except votes Formal interactivity link,Slide 8,NAP EMS Council,Evaluates and makes final decision on EMS accreditations of registrars Develops and promulgates U.S. E

7、MS conformity assessment policy initiatives to other CA bodies, governments, industry, NGOs Ensures consistency of performance with national and international peers Accomplishes continual improvement through robust complaints and appeals process,Slide 9,Accreditation Certification Registration Proce

8、ss,Registrar Accreditation,Evaluate registrars team at Stage 1 and Stage 2 audits (witness audit) Perform office audit of procedures, records, practices One per year/full system every 4 years Use ISO 19011, ISO/IEC Guide 66, IAF Guidance on ISO/IEC Guide 66 and NAP Procedures and Advisories Submit t

9、o EMS Council for approval (initial and 4 year reaccreditations),Slide 11,EMS & QMS Re-accreditation Audits,Slide 12,Registrars per Program (RAB web site: ),Slide 13,Course Provider Accreditation,Initial approval of course content, examination, and instructors Evaluation of course providers administ

10、rative system Evaluation of at least one complete offering of course,Slide 14,Accredited EMS Course Providers,18 total accredited 0 applicants 0 on suspension List on RAB web site: As of August 2004,Slide 15,Auditor Certification,List of RAB-certified auditors on Web site Certified in grades EMS-LA,

11、 EMS-A, E-A, E-PA Maintenance includes continuing education and auditing experience RAB-certified auditors play vital role in preparing organizations for and conducting ISO 14001 audits,Slide 16,Auditor Certification,Requirements: Education (degree/diploma) Work experience (4 years/10 years) Auditor

12、 training (RAB LA course) Personal attributes (communication skills, objectivity, ability to reach sound judgments based on objective evidence, sensitivity) Audit experience (except PA) (20 days/4 audits supervised by LA),Slide 17,ISO 14001 Registration,Includes series of document reviews, plus site

13、 visits and audits by registrar Registrars auditors review organizations procedures, processes, and operations Registrar audits full EMS to determine conformance to ISO 14001 and its effective implementation Registration report prepared Registrars independent certification board evaluates report and

14、 votes Registration granted or denied,Slide 18,ISO 14001 Registration,To maintain highest credibility, NAP accredited registrar may not engage in advice-giving or consulting with organization its registering Surveillance audits conducted at six-, nine-, or 12-month intervals Complete reassessment of

15、 EMS required at least every three years,Slide 19,ISO 14001 Registrations in the United States,8/2004,EMS Drivers in the United States,Continual Improvement in NAP,NAPA Study & Response,NAPA Study “Concept appears to be sound” Recommendations to strengthen U.S. registration practices Response to Stu

16、dy by ANSI-RAB NAP - New guidance and procedures to enhance public confidence in the system Closer attention to audit planning and bidding More guidance on auditor independence More attention to pre-audit planning Increased transparency in handling complaints Continuity from audit to audit for accre

17、ditation of registrars,Slide 23,Customer Satisfaction Survey Results from 1st Issuance Overall Satisfaction,Average Score 3.2 Somewhat Satisfied,2004 Complaints,Complaints against CRBs and ANSI-RAB by type and source can be found at .25 complaints against CRBs 7 complaints against registered organiz

18、ations 5 complaints against ANSI-RAB NAP,Slide 25,What Does the Future Hold?,Multilateral Cooperative Accreditation Arrangement (MCAA),ANSI-RAB NAP (US) and JAB (Japan) in 9/2003 Added JASANZ (Australia/New Zealand) in 12/2003 Accredited Registrar SAIGCS for QMS and EMS under MCAA based primarily on

19、 JAS-ANZ audit reports Negotiating with SCC (Canada) Interest by UKAS (United Kingdom),Slide 27,Global Certification Authority,Letter of Intent Forming New Certification Organization Registrar Accreditation Board (RAB) Quality Society of Australasia Limited (QSA International) Auditor Certification

20、and Training Course Accreditation,Slide 28,New and Revised Guidance Documents and Standards,ISO/IEC 17011:2004 Conformity Assessment Accreditation Bodies (AB) ISO/IEC 17021:2004 Conformity Assessment Certification/Registration Bodies (CRB) ISO 14001:2003 EMS Specification with Guidance for Use ISO 1

21、9011:2002 QMS/EMS Auditing,Slide 29,Why Register?,Why Organizations are Registering to ISO 4001,Customers requiring / recommending it Demonstrates environmental responsibility to Stakeholders Executive Order 13148 requires EMS Built into the Corporate culture Instills discipline into environmental m

22、anagement process Assurance to management that environmental matters are handled responsibly,Slide 31,Benefits of ISO 14001 EMS,Improved environmental performance (utility use, emissions, waste) Reduction in potential liabilities (emissions, waste) Positive corporate image (regulators, environmental

23、 groups, financial institutions, community) Identified opportunities for waste reduction and cost savings (higher operating efficiencies, lower disposal costs),Slide 32,Benefits of ISO 14001 EMS,Heightened employee environmental awareness (employees significant part of system) Reliable management pr

24、ocess (ISO 14001 proven effective) Improved competitive edge in global marketplace (Asia and Europe),Slide 33,Environmental Agency Incentives,Reduction of penalties Special public recognition Fewer scheduled routine inspections Faster permitting procedures Reduced or streamlined reporting Supplier r

25、equirements by governmental agencies,Slide 34,EMS Environmental Performance Improvement,Parameters Established objectives and targets from EMS EMS in existence greater than 2 years One objective of the EMS was environmental performance improvement 3rd Party certification of EMS Database Clients of RAB Accredited Registrars Performance Track Participants Association Multi-State Work Group on EMS Michigan EMS Database NAEM & GEMI Corporate Members,Slide 35,Why NAP Accreditation?,Credibility Leadership Representation Perspective Choice,Slide 36,Questions & Comments,