Interviewer Training Overview-.ppt

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1、Interviewer Training Overview:,Priorities for Local AIDS Control Efforts,Conduct PLACE assessment in Identify venues where people meet new partners Community Informant Questionnaire (Form A) Venue and Event Report (Form B) Visit, characterize, map all venues Venue Verification Form (Form C)Find out

2、if there are many new sexual partnerships formed at venues Questionnaire for Individuals Socializing at Venues (Form D),PLACE Assessment Data Collection,Community Informant Questionnaire Records characteristics of community informants Venue and Event Report Records information about each venue (loca

3、tion) or event (such as a festival or sporting event) that a community informant reports Venue Verification Form Records information about a venue from interview with responsible person at each venue (manager or owner) Questionnaire for Individuals Socializing at Venues Records information about ind

4、ividuals at venues,PLACE Assessment Data Collection,The Importance of Data Confidentiality,Confidentiality of the Survey Information,It is the responsibility of interviewers to protect the confidentiality of the people involved in the study Avoid leaving documents where they can be seen by unauthori

5、zed persons Avoid discussing the survey in a public setting where you may be overheard,Confidentiality of the Survey Information,Keep what you learn during an interview strictly confidential,General Interview Instructions to Keep in Mind,General Interview Instructions: Be Prepared,Make sure you unde

6、rstand each questionnaire very well and that you can use it easily and correctly Review questionnaires until you feel confident and comfortable with themFumbling can cause the respondent to lose confidence in you Make sure you have all materials with you before heading to the field,General Interview

7、 Instructions: Establish Good Rapport and Stay Neutral,A successful interview is founded on a good relationship with the respondent Show that you are an understanding and friendly person,General Interview Instructions: Establish Good Rapport and Stay Neutral,Avoid seeming bored, uninterested, or hos

8、tile Do not allow your words, tone of voice, or body language to convey “judgment” Remain friendly but neutral; avoid acting surprised, critical, approving, or disapproving,General Interview Instructions: Asking the Questions,Ask the questions in order Avoid showing questionnaire to the respondent R

9、espondents may be influenced by knowing that questions are coming next or by seeing answer categories Conduct the interview in privacy If others are observing, respondents may change the way they answer,General Interview Instructions: Art of Probing,Probing serves three main functions. To encourage

10、the person being interviewed to give more information, be more clear, or finish up an answer To discourage the person being interviewed from giving irrelevant information To improve rapport by indicating that you (the interviewer) are paying attention,General Interview Instructions: Art of Probing,W

11、hen else should you use a probe?If a respondent has trouble putting his/her thoughts into wordsIf a respondent is hesitant about giving you certain information,General Interview Instructions: Art of Probing,Probes you can use:Repeat the question you just askedRepeat what the person being interviewed

12、 said lastSay “Anything else?” for questions where more than one response is possibleAsk neutral questions like “What do you mean?”Non-verbal cues (pause, look, or nod) to give the person time to gather his or her thoughts,General Interview Instructions: What to Do with “Dont Know” Responses,People

13、say “I dont know” when they:Do not understand the questionFeel uncomfortable answeringReally dont know the answer,General Interview Instructions: What to Do with “Dont Know” Responses,Probing helps to avoid “dont know” answers:Repeat the questionSit quietly and waitSay, “Well, what do you think?” or

14、 “I just want your own ideas.”Try to probe at least once,General Interview Instructions: What to Do with “Dont Know” Responses,Dont try and force an answer; stop right away if the respondent becomes irritated or annoyed,General Interview Instructions: Controlling the Interview,It is important to mai

15、ntain control of the interview so it can be completed on time and in orderIf a respondent provides information that will be covered later in the interview, you can: Politely tell the respondent that you must ask other questions first Write down the information and confirm it at the appropriate stage

16、 of the interview,General Interview Instructions: Ending the Interview,Tell the respondent that you are grateful for his or her very helpful cooperation Immediately check the questionnaire to make sure it is complete; if answers are skipped or are not clearly marked, follow-up with the respondent ri

17、ght away,General Fieldwork Reminders,Tips for Fieldwork Success:,Re-read the manual often to refresh your memory! Carry the manual with you to the field in case questions arise.,Tips for Fieldwork Success:,Remember to practice and make sure you are comfortable with the questionnaires Be polite to ev

18、eryone you meet,Tips for Fieldwork Success:,Complete the first page of a questionnaire, even if the respondent refuses to go further Ask questions in a clear and simple manner and in the order they appear in the questionnaire,Make sure to record answers accurately and legiblyIf you are unsure about

19、a response, probe in a neutral manner,Tips for Fieldwork Success:,Tips for Fieldwork Success:,Protect the questionnaires from dirt or damage Ask the field coordinator about any questions, problems, or difficulties you may have Remember to keep all survey and questionnaire information confidential!,T

20、hings to Avoid:,Do not phrase questions in a way that suggests answers Do not put words in the mouth of the respondent, or lead the respondent towards your viewpoint Do not reveal your judgments or opinions about respondents,Dont leave any response column blank! If there is a problem with any part o

21、f a questionnaire, write “CANCELLED” across the page and use a fresh questionnaire Hand all questionnaires back to your supervisor, including those that are unused or partially used,Things to Avoid:,CANCELLED,Things to Avoid to Maintain Confidentiality:,Do not allow people to observe the interview,

22、and especially do not allow any person to answer on behalf of the respondent Do not show the individual questionnaire form to the respondent or to any unauthorized person (this includes before, during, or after an interview) Do not leak any names or interview information in any way, whether knowingly or by accident,And, Finally,Do not combine your survey work with personal causes or activities for personal gain: Canvassing for political or religious organizationsCanvassing for other organizations,End of Interviewer Training Overview,