[外语类试卷]大学英语四级(阅读)模拟试卷38及答案与解析.doc
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1、大学英语四级(阅读)模拟试卷 38及答案与解析 Section B Directions: There are 2 passages in this section. Each passage is followed by some questions or unfinished statements. For each of them there are four choices marked A, B, C and D. You should decide on the best choice. 0 The Lost Art of Listening “Why wont he even l
2、isten to my idea?“ “Why am I cut off before I provide the whole story?“ How many times have you been frustrated by someone not listening to what you have to say? How many times have you frustrated others by not listening to them? We tend to think that listening is the same as hearing; but listening
3、is the art of being alert to the problems of the person you are with. Problems caused by not listening can be serious, not only at work, but also with family and friends. Many times we jump in to say whats on our minds before weve even acknowledged what the other person has said, short circuiting th
4、e possibility of mutual understanding. Speaking without listening, hearing without understanding. In fact were often baffled and dismayed by the feeling of being left sitting around in the dark. Good managers are good listeners Effective managers are proactive (主动的 ) listeners. They dont wait for me
5、mbers of their staff to come to them; they make an active effort to find out what people think and feel by asking them. The manager who meets frequently with staff members keeps informed and, even more importantly, communicates interest in the people themselves. An open-door policy allows access, bu
6、t it doesnt substitute for an active campaign of reaching out and listening to people. The manager who doesnt ask questions communicates that he or she doesnt care. And if he or she doesnt listen, the message is “Im not there for you.“ Even if a manager decides not to follow a subordinates suggestio
7、n, listening with sincere interest conveys respect and makes the employee feel appreciated. Communicating by memo or e-mail however witty or informal is not substitute for personal contact, because it closes off the chance to listen. Simply going through the motions of meeting with people doesnt wor
8、k either. The fake listener doesnt fool anyone. Poor eye contact, shuffling feet, busy hands, and meaningless replies, like “Thats interesting“ and “Is that right?“ give them away. The insincere listeners lack of interest in the conversation betrays a larger problem: lack of interest in the person w
9、ith whom the listener is communicating. Most people dont listen with the intent to understand; they listen with the intent to reply. Even at work, where performance takes priority over relationships, listening carefully to understand the other persons point of view before you even think about replyi
10、ng is the key to productive communication. Effective managers develop a routine in which communication time is an integral part of the job. They meet with their staff and ask questions. They dont react before gathering all the facts. If they dont know what their people are thinking and feeling, they
11、 ask and they listen. What if your boss doesnt listen? When we dont feel heard by our superiors, few of us give up right away. We write memos, we ask to meet with them, we try to communicate our needs and convey our points of view. Then we give up. Frequently, we complain to our coworkers and our fa
12、mily and friends. Venting feelings of frustration with third parties rather than addressing conflicts at their source can take on epidemic proportions in work settings. Sometimes it takes the form of gossip, running down someone whos not present. But, some of you might be thinking, my boss really is
13、 insensitive. Ive tried to talk to him, and he just doesnt listen. The mistake people make in trying to get through to unreceptive superiors is the same mistake most of us make in dealing with the difficult people in our lives: we try to change them. And when that doesnt work, we give up. Instead, s
14、tart by examining your own expectations. What do you want and how are you programmed to go about getting it? Are you expecting to have your personal needs met at work? Do you work hard and wait patiently for the boss to tell you that youre doing a great job, like a good little boy or girl? Be carefu
15、l Listening is important at work because it enables people to understand each other, get along and get the job done. But dont get too personal. Dont let your compassion allow someone to talk about dieir personal problems, which is interfering with work. This may be happening if youre the only person
16、 he talks to. A good supervisor keeps channels of communication open and keeps them focused on the task at hand by asking for frequent feedback about how things are going (on the job). “What do you like and dislike so far about working here?“ “Is there anything you think we should change to make thi
17、ngs smoother?“ Remember that it can be intimidating for subordinates to give criticism or make suggestions. If you want them to feel safe enough to open up, reassure them that you appreciate their ideas. “Im glad you spoke up.“ “Thanks for letting me know.“ “I didnt realize. Im glad you told me.“ Li
18、stening to the people we work with isnt the same as becoming friends with them. Many people worry that if we allow ourselves to get personal at the workplace, things might get sticky. But those who think that effective teamwork isnt about listening (its about getting things done) are wrong. Without
19、being heard we are diminished, as workers and as people. Keep in mind the difference between dissent (异议 ) and defiance (挑衅 ). Defiance means attacking the other persons position and making him wrong. Dissent means having the courage to stand up for what you think and feel. Its the difference betwee
20、n saying “Youre wrong“ and “This is how I feel.“ Clearly, a dissenting message is much easier to hear than a defiant one. The listener is more willing and interested in hearing a dissenters objection. Someone who hears a defiant objection will tend to either ignore the comment or be rudely counter-d
21、efiant. This is a common problem that tends to increase barriers between people, something you dont want in a work environment where teamwork is necessary. Careful listening is difficult and takes practice to improve. Try harder to understand the other persons perspective. 1 Effective managers make
22、an active effort to _. ( A) keep informed of what a staff member thinks ( B) keep his staff members informed of new policies ( C) keep his staff members interested to communicate ( D) let his staff members come to him 2 When a manager adopts open-door policy, he_. ( A) actively reaches out and liste
23、ns to the staff ( B) doesnt care what his staffs think about ( C) only gives access to his staff to talk to him ( D) will follow a subordinates suggestion 3 What larger problem does the insincere listeners lack of interest in the conversation betray? ( A) Lack of interest in the person with whom the
24、 listener is communicating. ( B) Lack of interest in the person who likes to talk with others. ( C) Lack of respect for the person whos involved in the conversation. ( D) Lack of respect for the person whos being talked about in the conversation. 4 The key to productive communication is to _. ( A) l
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- 外语类 试卷 大学 英语四 阅读 模拟 38 答案 解析 DOC
