剑桥商务英语高级-93及答案解析.doc
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1、剑桥商务英语高级-93 及答案解析(总分:99.00,做题时间:90 分钟)一、READING(总题数:0,分数:0.00)二、PART ONE(总题数:1,分数:8.00)APeople enjoy doing business with people they like, according to Katherine Grice, a senior associate at Impact Factory, a communications training company. “Take time to ask about children, partners, clients, holid
2、ays and so forth. Rapport is like the WD40 of business-it smoothes the way.“ If you want to call the shots at work, try to establish a close rapport with your fellows first since . Building rapport in your workplace is essential because people like to say “yes“ to those they like and a solid, long-t
3、erm foundation is more effective than a spritz of quick-fix charm.B Trakey Richards, a senior consultant at PTP, a training company, believes that most people want to be liked but would be better off being respected= “People assume that being popular means being more influential, but respect is more
4、 important. Most people think about how other people see them and adapt their message, their delivery and their body language to making other people think well of them. rather than concentrating on the message on the table.“ He also thinks that one will build leadership while building respect and tr
5、ust.CThe degree to which you listen to other people will have a significant effect on your power to influence people, Brian Leggett, Professor of Managing People in Organisations at IESE business school, said in his book Developing Your Persuasive Edge. “Without listening to our audience, it is diff
6、icult to match our message with their needs,“ he wrote. According to Brian Leggett, “Listen not just to what is being said, but to what is not being said. Listening will help a person to discover what motivates people; then he or she can then use this information.“DThe way you look and act makes a b
7、ig difference, according to Professor Johnson. “Delivery is very much tied up with non-verbal communication and style. There is no one style that is appropriate for all occasions. “ It is possible to adapt your style to suit particular circumstances, but it is not always a good idea. “If you are not
8、 working from a principle-centred set of beliefs, style-change can be dangerous. For it emphasises uncertainty.“EGuide. do not dictate or manipulate. Show people where you want them to go, but let them work out the path themselves, Kevin Carroll, the author of The Red Rubber Ball at Work, said. “Nev
9、er be heavy-handed You are directing people, but then you have to . allow them enough freedom to figure out their own process. If you abuse your influence, it might work for a period but it will be short-lived because people will resent the way that you are doing it,“ he said.(分数:8.00)(1).To earn pe
10、oples respect is very important for one who wants to demonstrate his influence and to become a leader.(分数:1.00)填空项 1:_(2).Being an influent person does not mean to control people to ones advantage unfairly or dishonestly.(分数:1.00)填空项 1:_(3).A friendly relationship is very important to enhance ones i
11、nfluence on people at work.(分数:1.00)填空项 1:_(4).One should open his ears if he wants to become more influential.(分数:1.00)填空项 1:_(5).It is important for a person to deliver and keep a mature style on business occasions.(分数:1.00)填空项 1:_(6).To be a good listener is important to the leadership.(分数:1.00)填
12、空项 1:_(7).Directing people and letting them work out the results on their own initiation is more important than giving their orders and rules.(分数:1.00)填空项 1:_(8).Popularity may in some way enhance peoples leadership, but winning trust and respect is more important.(分数:1.00)填空项 1:_三、PART TWO(总题数:1,分数
13、:6.00)AdvertisingThe primary function of advertising is to communicate marketing objectives to selected target audience. It is used to accomplish a number of tasks, using different media vehicles, reaching diverse audience, and gaining interest with a number of creative approaches. However, despite
14、the seemingly endless channels for utilizing advertising, it is basically a marketing communication tool. When we examine unsuccessful advertising campaigns, we often find that advertising was used to accomplish inappropriate tasks. Successful advertising must be oriented to specific objective.Effec
15、tive advertising is an extension of basic marketing plans and is derived from it. However, advertising goals are not the same as marketing goals. The marketing staff sets the marketing goals or objectives. (9) It also determines how these resources will be distributed to specific target markets and
16、what sales objective can be expected over time and geography.Advertising goals are communication objectives designed to reach the target audience with the appropriate message. Ad. goals are based on marketing objectives, but they are not the same as marketing goals.Note that advertising goals are ba
17、sed on improving communication and consumer attitudes toward a product. (10) Obviously, even sophisticated corporations often confuse marketing and advertising goals.Advertising is the communication arm of the marketing process. (11) Advertising has many roles. It is designed to dispose a person to
18、buy a product, to change minds, or even to advocate less consuming (“demarketing“). (12) Most advertising, however, is for the marketing of goods and services.Advertising is also the everyday culture of virtually every American. It is estimated that the average person sees or hears as many as 1,200
19、ads and commercials each day. (13) It mirrors this environment and also brings about subtle changes in the behaviour of the publics that uses it. It is no wonder that advertising is one of the most scrutinized of all business enterprises.(14) Advertisers are viewed in many ways by the public they se
20、rve. Manufacturers are asking for more tangible evidence of advertisings role in the selling process, and the media are constantly seeking higher advertising rates to cover spiritual expenses. At the same time, the audiences that advertisers seek are becoming even more fragmented. Consumers, despite
21、 seemingly fascinated with advertisings creative process, tend to become more cynical and disbelieving about its claims. A. It is a method of delivering a message from a sponsor, through a formal communication channel, to a desired audience. B. It may be used to help elect a candidate, raise money f
22、or charity, or support a cause. C. The marketing department decides how to allocate resources to various tasks, including advertising. D. Advertising is part of the social, cultural, and business environment. E. Today, advertising is functioning in a changing economic and social climate. F. It is in
23、teresting to note that a survey indicated that a majority of companies wanted to measure advertising success based on sales. G. Before we can determine advertising objectives, it is advisable to distinguish between marketing and advertising goals. H. Were now living in an advertising ag(分数:6.00)填空项
24、1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_四、PART THREE(总题数:1,分数:6.00)An incredible opportunity for real estate investors is investing in foreclosure. Foreclosed homes repeatedly sell at deep discounts; which provides buyers a straightforward opportunity to profit. Because foreclosed homes are often high
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