剑桥商务英语中级-108及答案解析.doc
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1、剑桥商务英语中级-108 及答案解析(总分:100.00,做题时间:90 分钟)一、READING(总题数:0,分数:0.00)二、PART ONE(总题数:1,分数:7.00)AThe difference between being a manager and being a leader is simple. Management is a career. Leadership is a calling. You dont have to be tall, well-spoken and good looking to be a successful leader. You dont h
2、ave to have that “special something“ to fulfill the leadership role.BWhat you have to have is clearly defined convictions-and, more importantly, the courage of your convictions to see them manifest into reality. Only when you understand your role as guide and steward based on your own moat deeply he
3、ld truths can you move from manager to leader.CWhether the group you oversee is called employees, associates, co-workers, teammates or anything else, what they are looking for is someone in whom they can place their trust. Someone they know is working for the greater good-for them and for the organi
4、zation. Theyre looking for someone not only that they can-but that they want to-follow.DBecause it is only when you have followers-people who have placed their trust in you-that you know you have moved into that leadership role. And the way you see it is that your organization is transcending all pr
5、evious quality, productivity, innovation and revenue achievements. Youre operating at such a high level of efficiency that youre giving budget back to the corporation-and youre still beating your goals.(分数:7.00)(1).The authors attitude towards the difference between a manager and a leader.(分数:1.00)填
6、空项 1:_(2).Someone the group want to follow.(分数:1.00)填空项 1:_(3).Difference between a manager and a leader.(分数:1.00)填空项 1:_(4).The qualifications of being a leader.(分数:1.00)填空项 1:_(5).The leader must be a person who works for the employees and the organization.(分数:1.00)填空项 1:_(6).Only when you have fo
7、llowers can you be a leader.(分数:1.00)填空项 1:_(7).Under your leading, the organization has got great achievements.(分数:1.00)填空项 1:_三、PART TWO(总题数:1,分数:5.00)KNOWING THE CUSTOMERSWhen correlated with the salespeoples actual performance, the differences in their knowledge of their customers emerged as the
8、 primary characteristic of superior sales performance. More specifically, the researchers uncovered five key areas where the best salespeople excelled.First, the top salespeople were able to provide much richer descriptions of each type of customers. They gave better identifying characteristics, pro
9、vided more detailed information, and had a better understanding of each customers unique needs. (8) Second, the better salespeople tended to categorize their customers based on the latters buying needs, rather than categorizing them with more superficial identifiers like the customers appearance or
10、demographics. (9) Third, (10) That is, they were able to look at several different customer interactions, identify common behaviors or traits, and apply those observations to similar types of customers.Fourth, the top salespeople had a greater number of discrete selling steps in their own sales proc
11、esses. Where a low performer may have executed only a few selling tasks during each sale, the high performers saw the need for many more activities to successfully close the deal. (11) Finally, and perhaps most disturbingly, the best salespeople had abandoned a greater amount of their previous sales
12、 training than their less successful peers. (12) A the more effective salespeople were better at “abstraction“ than their lower-performing peers.B One can infer the extra selling steps were in response to the actual buying needs of their customers.C Basically, the best salespeople knew more about th
13、eir customers than their lower-performing colleagues.D More specifically, the researchers uncovered five key areas where the best salespeople excelled. E So in addition to their ability to more fully describe their customers, the best salespeople also gave descriptions largely derived from their cus
14、tomers perspective-not their own.F They had developed their own approaches to selling more closely aligned with their customers needs.G In contrast, the less successful salespeople were dutifully doing more of what they had been instructed to do, but they were getting less in return.(分数:5.00)填空项 1:_
15、填空项 1:_填空项 1:_填空项 1:_填空项 1:_四、PART THREE(总题数:1,分数:6.00)PRICE SYSTEMPrices determine how resources are to be used. They are also the means by which products and services that are in limited supply are rationed among buyers. The price system of the United States is a very complex network composed of t
16、he prices of all the products bought and sold in the economy as well as those of a myriad of services, including labor, professional transportation, and public utility services. The interrelationships of all these prices make up the “system“ of prices. The price of any particular product or service
17、is linked to a broad, complicated system of prices in which everything seems to supply to the transaction, guarantees on the product or service, delivery terms, return privileges, and other factors. In other words, both buyer and seller depend more or less upon everything else. If one were to ask ra
18、ndomly selected individuals to define “price“, many would reply that price is an amount of money paid by the buyer to the seller of a product of service or, in other words, that price is the money value of a product of service as agreed upon in a market transaction.This definition is, of course, val
19、id as far as it goes. For a complete understanding of a price in any particular transaction, much more than the amount of money involved must be known. Both the buyer and the seller should be familiar with not only the money amount, but with the amount and quality of the product or service to be exc
20、hanged, the time and place at which the exchange will take place and payment will be made, the form of money to be used, the credit terms and discounts that should be fully aware of all the factors that comprise the total “package“ being exchanged for the asked-for amount of money in order that they
21、 may evaluate a given price.(分数:6.00)(1).What is the main idea of the passage?(分数:1.00)A.The Inherent Weaknesses of the Price System.B.The Complexities of the Price System.C.Credit Terms in Transactions.D.Resource Allocation and the Public Sector,(2).According to the passage, the price system is rel
22、ated primarily to _.(分数:1.00)A.labor and educationB.transportation and insuranceC.utilities and repairsD.products and services(3).According to the passage, which of the following is NOT a factor in the complete understanding of price?(分数:1.00)A.Instructions that come with a product.B.The quantity of
23、 a product.C.The quality of a product.D.Guarantees that cover a product.(4).According to the passage, which of the following is NOT true about the definition of price?(分数:1.00)A.Price system is a complicated network.B.Price refers to the quantity and quality of the product.C.Price is an amount of mo
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- 剑桥商务英语 中级 108 答案 解析 DOC
