剑桥商务英语中级-101及答案解析.doc
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1、剑桥商务英语中级-101 及答案解析(总分:100.00,做题时间:90 分钟)一、READING(总题数:0,分数:0.00)二、PART ONE(总题数:1,分数:7.00)Business ConsultingA This book explores the new shape of consulting. It examines why organisations use consultants,how consulting firms compete and what consultants do. Based on hundreds of interviews with the m
2、anagers who hire consultants and the people who run consulting firms;it offers an autthorita-tive analysis of this most shadowy of professions.It also provides invaluable practical advice on what organisations need to do to get the best out of the consultants they use and what consulting firms need
3、to do to achieve the best results for those they work for. B Brands and BrandingThis book argues that because of the power of not-for-profit brands like the Red Cross or Oxfam, all organisations should make the brand their central organising principle, guiding every decision and every action. As wel
4、l as making the case for brands and examining the argument of the anti globalisation movement that big brands are bullies which do harm, this book review of best practice in branding, covering everything from brand positioning to brand protection, visual and verbal identity to brand communications.
5、C Emerging MarketsUsing the real experiences of companies wherever possible to illustrate the points it makes, this extensively updated and revised second edition of this book is aimed at both managers who are involved in entering emerging markets for the first time and managers who are already oper
6、ating in them It will serve as a guide on how to avoid mistakes other companies have made and how to detect weaknesses in current emerging market strategies. D Essential DirectorManagers may run a company but it is the job of directors to make sure it is well run and run in the direction. This livel
7、y and accessible guide to the important subject of corporate governance shows what needs to be done to ensure high standards and how to do it. It is aimed not only at directors, but also at managers and stakeholders in every kind of business and organisation.(分数:7.00)(1).The author of this book beli
8、eves that organisations will never overemphasize the importance of branding.(分数:1.00)A.B.C.D.(2).The author of this book conducted hundreds of interviews in this field so as to offer practical advices.(分数:1.00)A.B.C.D.(3).You may refer to it as a guide if you enter, for the first time, the line of b
9、usiness discussed in this book.(分数:1.00)A.B.C.D.(4).Readers of this book may find it serve as a guide on what needs to be done to make sure a company is well run.(分数:1.00)A.B.C.D.(5).This book covers almost every aspect of the field concerned and also reviews the best practice in this field.(分数:1.00
10、)A.B.C.D.(6).The target readers of this book include managers, stakeholders as well as directors in different kinds of business.(分数:1.00)A.B.C.D.(7).Authentic experiences of some companies are used to demonstrate the points the author wants to argue in the second edition of this book.(分数:1.00)A.B.C.
11、D.三、PART TWO(总题数:1,分数:5.00)Decision Making Psychology Made SimpleDecisions decisions! Understanding decision making psychology can enable you to reach a conclusion quicker. Whether its choosing a holiday destination, or project to fund. youll find this outline of decision making psychology a useful
12、addition to your management toolkit. Making up your own mind should (in theory at least) be the easiest after all, theres only one person involved! So well skip onto the more challenging area of group decision making. Somehow. out of the personality clashes,power struggles and hidden agendas, a perf
13、ect solution is expected to emerge In group decision making, there are a number of methods that can be applied, (8) The methods that are closer to the directive range, mean that the decision is made by a limited, small number of decision makers in the group. The methods that are lower on the spectru
14、m.towards the participatory range, mean that the decision is made by all the parties involved. Individual Dominance is where one person in the group has the authority or power to make the final decision. Minority Minority usually takes the form of decisions delegated from larger groups and made by s
15、ub-committees. Majority Rules usually involve the group voting on the alternatives and the alternative receiving the most votes, wins. Consensus is achieved through group discussion of the alternatives, where every group member can agree on an option and commit to the outcome. Directive decision mak
16、ing is great when time is tight and decisions need made fast, The risk is that decisions made by one person are owned by one person. People affected by the decision can soon make their feelings known by their actions. (9) If there is a low or negative bank account between people involved, there may
17、be trouble ahead! (10) In simple terms, people want to be involved.Regardless of power or status, knowing you have control and influence over your working life increases satisfaction and productivity. It is well known in the caring professions that offering choice helps speed recovery. The bed-bound
18、 patient who is asked whether they want their curtains open or closed, or has a plant to care for. fares better than those whose life is entirely managed by other people,Involving more people in decision making is risky. It takes more time. It requires skilled facilitation. It doesnt guarantee succe
19、ss. (11) Decision making psychology is simple-involvement gets results. Although power struggles, personality clashes and hidden agendas are scary territory, over time,power dissipates, people get on and agendas become more transparent. (12) The decision to work this way is yours! ATo increase your
20、chance of a decision being accepted, a more participatory approach is recommended. BBut what it does do, is increase the likelihood of decisions being owned and acted upon by enough people for a positive change to be effected. CThese methods map out along a spectrum,from directive to participatory d
21、ecision making. DInvest some time in learning group decision making techniques and getting facilitation experience and you will get results. EIf there is a high emotional bank account between people involved, the decision may be accepted although not liked. FCorporate executives have come to learn t
22、hat to be effective, doing good must be grounded in a firms long-term strategy. GSo well skip onto the more challenging area of group decision making.(分数:5.00)填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_四、PART THREE(总题数:1,分数:6.00)Effective Product DifferentiationAs obvious as it may sound, the truth is there
23、 are a lot of businesses out there. The odds of not having any competition are next to impossible, and something any worthwhile business, whether big or small, has to eventually come to accept. Every one of those businesses are trying to do the exact same thing: get people to buy their products. Whe
24、n flooded with so many potential prospects it isnt always easy for the customers to know which business is the best and which one has the best product. What you need to do is help them along. Differentiating your business and your products from the competition is by far one of the most important det
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