剑桥商务英语初级-91及答案解析.doc

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1、剑桥商务英语初级-91 及答案解析(总分：100.00，做题时间：90 分钟)一、READING(总题数：0，分数：0.00)二、PART ONE(总题数：5，分数：5.00)1.26/6-11 am URGENT MESSAGE FOR KATE JOHNSONYOUR FLIGHT TO LONDON TOMORROW IS NOW POSTPONED TO 6:15-28/6.When will Mrs. Johnson fly to London? A. 26 June B. 27 June C. 28 June（分数：1.00）A.B.C.2.Seating is limited a

2、nd reservations are required. A. One should enquire about reservation of the limited seating. B. Seating is limited to those who have reserved. C. One is likely to have no seat without reservations.（分数：1.00）A.B.C.3.We are currently recruiting telesales staff.Experienced applicants should submit an u

3、p-to-date CV and contact details to Personnel.This notice is A. persuading people to consider starting a career in telesales. B. instructing staff to give the personnel department up-to-date paperwork. C. informing people of the application process for certain vacancies.（分数：1.00）A.B.C.4.Annual Dinne

4、rStaff: freeGuests: 15 ( max. 1 guest per employee)Limited place available - BOOK NOW!Staff who wish to attend the dinner A. are allowed to invite only one person each. B. must book today if they want to invite a friend. C. have to pay 15 each for themselves and their partner.（分数：1.00）A.B.C.5.Would

5、it be possible to bring the day of your meeting with Mr. Smith forward by a day or so? A. Can you make the meeting with Mr. Smith any shorter? B. Can you start the meeting with Mr. Smith any earlier? C. Can you have the meeting with Mr. Smith any sooner?（分数：1.00）A.B.C.三、PART TWO(总题数：1，分数：5.00)A: Rec

6、eption B: Maintenance C: Finance D: ManufacturingE: Training F: Distribution G: Marketing H: Personnel（分数：5.00）(1).Which department runs courses to teach the staff?（分数：1.00）填空项 1:_(2).Which department recruits new staff?（分数：1.00）填空项 1:_(3).Which department deals with cash management and investment?（

7、分数：1.00）填空项 1:_(4).Which department sends the products to the customers?（分数：1.00）填空项 1:_(5).Which department plans how to sell the products?（分数：1.00）填空项 1:_四、PART THREE(总题数：1，分数：5.00)（分数：5.00）(1).Exports fell during the second year but then made a strong recovery in the third year.（分数：1.00）填空项 1:_(2

8、).Exports reached a peak at the beginning of the third year, while imports fell steadily through the whole period.（分数：1.00）填空项 1:_(3).Imports remained fairly steady for the first two years before dropping dramatically in the third year.（分数：1.00）填空项 1:_(4).Exports dropped in the first year but then i

9、ncreased considerably and overtook imports in the final year.（分数：1.00）填空项 1:_(5).Imports rose over the whole period, while exports reached a peak at the beginning of the third year and then（分数：1.00）填空项 1:_五、PART FOUR(总题数：1，分数：7.00)ADVERTISING FEATURESave money and keep your staff happyIt can be expe

10、nsive to keep the canteen open to serve drinks to your staff through the day. Our QVM hot drinks machine replaces this service, so that you can close the canteen between mealtimes.You can install the QVM hot drinks machine anywhere in the Building. One machine is suitable for staff of ten to fifteen

11、 people. It costs 1,300 to buy, or 11.00 per week to rent over 60 months. It is not expensive to operate: for example, the cost of power for one day is 30p, nearly as cheap as the price of one hot drink from the machine.Our company will carry out a weekly service, at a charge of 10. 00. We can also

12、refill the machine with drinks ingredients for an extra charge of 8.00. Some customers prefer to do this themselves, however.There are eight choices of hot drink available from the QVM machine, and our company offers one months trial free of charge, so that you can estimate how popular the machine w

13、ill be and see what the actual savings are.（分数：7.00）(1).With a QVM machine, companies can avoid having a canteen altogether.（分数：1.00）A.RightB.WrongC.Doesnt say(2).The QVM machine provides enough hot drinks for up to fifteen people.（分数：1.00）A.RightB.WrongC.Doesnt say(3).Most customers prefer to rent

14、the QVM machine over sixty months.（分数：1.00）A.RightB.WrongC.Doesnt say(4).The electricity used daily by the machine costs less than the price of a hot drink.（分数：1.00）A.RightB.WrongC.Doesnt say(5).The machine company empties the money from the machine as part of its service agreement.（分数：1.00）A.RightB

15、.WrongC.Doesnt say(6).Customers can refill their machines with drinks ingredients, if they want to.（分数：1.00）A.RightB.WrongC.Doesnt say(7).During the trial period, the customer pays a reduced amount to rent the machine.（分数：1.00）A.RightB.WrongC.Doesnt say六、PART FIVE(总题数：1，分数：6.00)PACKAGE HOLIDAY SUCCE

16、SSTravel operator Joyflight is different from most of its rivals. UK package holiday companies would love to have plenty of repeat business. Instead, in an effort to attract trade, they are forced to spend enormous sums on marketing - but they are operating in a very competitive market. So, although

17、 the big travel companies try hard to create attractive brands, if you ask the customers delayed at airports, many arent even sure which company theyve booked with. Ask customers of Joyflight, however, and this is probably their third or fourth holiday with the company.A Joyflight holiday doesnt com

18、e cheap; but for their customers this isnt an issue. The attraction is that they get an activity-based club which has escaped the notice of the general public. Even the location of the holiday is of minor importance. A high proportion of customers are families, because the adults are free to enjoy t

19、he activities on offer, while small children are in the care of people employed by Joyflight just for this purpose. These nannies get free flights and meals on top of their pay.Interestingly, most of the companys senior managers began at the bottom: for example, Linda Robinson, the marketing Manager

20、, came as a ski guide in 1996, went away to set up her own catering business, sold it for a considerable sum, and returned to Joyflight in 2001.The companys performance over the years means that it gets a steady stream of offers from large tour operators wanting to buy the company. Micheal Knight, w

21、ho started the firm, came very close to selling it for 40 million a few years ago. But at the last minute, Barmond, the potential buyer, was itself taken over by an American travel company which didnt see a place for Joyflight in the group.So where does that leave Joyflight? Despite greatly increasi

22、ng its turnover in the past four years, the company has a careful attitude to expansion. Its decision not to sell skiing holidays in North America proved the right one when many of its rivals failed to persuade British travellers to take the ten-hour flight. Learning from experiences like these, Joy

23、flights two recent departures from its main activity are the acquisitions of restaurant chains in Spain and Italy. And as for moving into the mass market for its holidays? Joyflight is much too successful to want to do that.（分数：6.00）(1).Joyflight differs from most other UK travel operators in _.（分数：

24、1.00）A.the cost of its holidays.B.the places where it advertises.C.the number of repeat booking it has.(2).Joyflights customers like _.（分数：1.00）A.the places where the company organizes holidays.B.the fact that the company is not well known.C.the prices that the company charges for its holidays.(3).T

25、he company attracts families because _.（分数：1.00）A.it arranges joint activities for adults and children.B.it has staff who look after children.C.it provides free holidays for children.(4).In what way is Linda Robinson typical of the companys senior staff?（分数：1.00）A.She started working for the company

26、 at a low level.B.She brought experience from another industry.C.She used to run her own company.(5).Joyflight was not sold because _.（分数：1.00）A.Barmond believed the price was too high.B.Barmonds new owner decided against the purchase.C.Barmond felt unhappy with Joyflights performanc(6).What is Joyf

27、lights strategy for expansion?（分数：1.00）A.To offer holidays in different countries.B.To increase the customer base for its holidays.C.To depend less on the holiday industry.七、PART SIX(总题数：1，分数：12.00)Compact InternationalThis year has been an excellent year for Compact International. Our total sales h

28、ave reached 42 million and sales in the UK show (29) impressive 8% growth.In 2004 we (30) forced to invest heavily in new technology. But the initial problems this caused have been balanced (31) the excellent progress we have made. We are producing 23% more than three years (32) Our success is partl

29、y due to our sales staff, (33) have managed to find many new customers. (34) hard work is a model for us all.The joint venture project in Indonesia began with many problems, (35) we have now overcome most of them and we will start selling better in 2007. The project will be similar (36) the one in M

30、alaysia.The company (37) begun a new training program for our employees. These have been so popular (38) we will extend the program for one more year. If we can (39) the number of employees who attend the program, there will surely be an increase (40) our sales volume.（分数：12.00）A.aB.anC.theA.wereB.h

31、aveC.areA.toB.byC.fromA.pastB.sinceC.agoA.whoB.whomC.whichA.TheyB.TheirC.TheirsA.andB.soC.butA.asB.toC.inA.hasB.wasC.didA.thoughB.thanC.thatA.increaseB.improveC.reduceA.onB.ofC.in八、PART SEVEN(总题数：1，分数：5.00)AFT CLEANING SERVICES LTDTo: Mary Wood, SupervisorFrom: Steven Harvey, ManagerI got this email

32、 yesterday from Collins Ltd. in Mill Lane. Could you fill in a new client form for them? Our new radio advertisement seems to have worked, as this is the fifth person who has contacted us!To: Steven Harvey p. broadbent aftclean, comFrom: Paul Tomkins p. tomkins collins, co. ukSubject: Our telephone

33、call on 14 JanuaryI can confirm that we would like to employ AFT to clean our new branch at 7 Dawson Street. Im not sure how many cleaners or what hours we will need. Please ring Sue Potts, my secretary, to arrange terms. This contract is to begin from 25 January.NEW CLIENT DETAILSCompany: (41) _Nam

34、e of person to contact: (42) _Address of property to be cleaned: (43) _Starting date: (44) _How client first heard about us: (45) _（分数：5.00）填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_九、WRITING(总题数：0，分数：0.00)十、PART ONE(总题数：1，分数：5.00)6.From: Jack KnightTo: Susan Linton（分数：5.00）_十一、PART TWO(总题数：1，分数：5.00)7.Hil

35、ton Hotel250 Central Park SouthNew York 1001318 November 2006Dear Sir or Madam:Im writing to ask about room vacancies for 10 - 12 December. We would need three double rooms, preferably with some kind of communication facilities for computers.Could you send me a quotation for the above rooms with inf

36、ormation about the business facilities that the hotel offers?Yours sincerely,Joan Smith Read this letter from a company enquiring about room vacancies. Write a reply to Ms Smith: Confirming the availability of the rooms Confirming the dates Quoting the price. Giving information about business facili

37、ties. Write 60 - 80 words. Write on your Answer Sheet. Do not include any postal addresses.（分数：5.00）_十二、LISTENING(总题数：0，分数：0.00)十三、PART ONE(总题数：1，分数：8.00)(1).Who is asked to call back?（分数：1.00）A.Dorothy BorrowB.Francis GregoryC.Isabel Hawkins(2).Why does the man want the women to find someone to cov

38、er Tom?（分数：1.00）A.Because Tom is on holiday at home.B.Because Tom is on business.C.Because Tom is ii(3).What is the main reason for the increase in the number of passengers?（分数：1.00）A.Lower price.B.Improved service.C.Better facilities.(4).What is the date of the meeting?*（分数：1.00）A.B.C.(5).What were

39、 the production figures in July?（分数：1.00）A.400 unitsB.425 unitsC.450 units(6).Which graph shows profits at RJT?*（分数：1.00）A.B.C.(7).What happens to the phone call?（分数：1.00）A.The caller offers to ring back later.B.The receptionist takes a message.C.The receptionist puts the caller throug(8).Which hote

40、l does Henrys friend recommend?（分数：1.00）A.The Grand HotelB.The OrionC.The Plaza十四、PART TWO(总题数：1，分数：7.00)HEALTH SPORTS CENTRECustomer DetailsCUSTOMER NAME: (9) William _ COMPANY NAME: (10) _ Ltd MEMBERSHIP NUMBER: (11) _ DATE OF GROUP INTRODUCTION: (12) _ NovemberDISCOUNT OFFERED (13) _ %CONTACT NUM

41、BER (14) _ EMAIL ADDRESS: (15) info _. com（分数：7.00）填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_十五、PART THREE(总题数：1，分数：7.00)INTERVIEW NOTESCurrent position: (16) _Companys main product: (17) _Company name: (18) _Subjects studied at university: (19) _Previous job: (20) _Languages spoken other tha

42、n English: (21) _ and _Can start working in: (22) _（分数：7.00）填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_十六、PART FOUR(总题数：1，分数：8.00)(1).The information was（分数：1.00）A.recorded by the company.B.given by the companys customers.C.collected by a consultancy.(2).The companys staff answer the phone（分数：

43、1.00）A.very quickly.B.reasonably quickly.C.far too slowly.(3).The groups average friendliness score was（分数：1.00）A.six out of ten.B.seven point five out of ten.C.eight out of ten.(4).When dealing with enquires, staff usually（分数：1.00）A.have to take a message.B.cant answer the callers questions.C.know

44、who to pass the caller on to.(5).When putting a call through, staff should always（分数：1.00）A.ask for the callers name.B.play the hold music.C.ask the caller to wait.(6).Employees should answer the phone after（分数：1.00）A.two rings.B.three rings.C.four rings.(7).The company is most worried about how（分数：

45、1.00）A.quickly staff answer the phone.B.efficiently staff deal with enquiries.C.friendly staff sound on the phon(8).The handout has a list of（分数：1.00）A.pieces of good hold music.B.useful telephone phrases.C.extension numbers.十七、SPEAKING(总题数：0，分数：0.00)十八、PART 1(总题数：1，分数：5.00)8.The interview - about 2

46、 minutesIn this part the interlocutor asks questions to each of the candidates in turn. You have to give information about yourself and express personal opinions.（分数：5.00）_十九、PART 2(总题数：1，分数：5.00)9.In this part of the test you are asked to give a short talk on a business topic. You have to choose one topic from the two below and then talk for about one minute. You have one minute to prepare.A WHAT IS IMPORTANT WHEN . ?CHOOSEING OFFICE TO RENT Location