剑桥商务英语初级-89及答案解析.doc

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1、剑桥商务英语初级-89 及答案解析(总分：95.00，做题时间：90 分钟)一、READING(总题数：0，分数：0.00)二、PART ONE(总题数：5，分数：5.00)1.Since two speakers are now unable to attend，we shall require only 2 Seminar Rooms instead of the 4 booked ANow two seminar rooms are enough BMore seminar rooms will be needed CSix seminar rooms have been reserve

2、（分数：1.00）A.B.C.2.PaymentAdvertising rates are specified in the Rate CardRates are quoted exclusive of Value Added Tax and any other applicable sales taxes AValue Added Tax is included in sales taxes BSales taxes are included in the rates CNo taxes are included in the rates（分数：1.00）A.B.C.3.We are loo

3、king for a Principal Economist，who as well as advising managers and boardmembers on environmental economic policy matters，will develop policy relating to costbenefit analysis at the upcoming review and beyond AThe Principal Economist will become a board member BThe Principal Economist will deal with

4、 environmental matters CThe Principal Economists major responsibility is to make certain policy（分数：1.00）A.B.C.4.Could we postpone my visit to your office until the week commencing 5 September? AThe visit will be delayed until someday after September 11 th BThe visit will be made someday from Septemb

5、er 5 th to September 11th CThe visit will be cancelled because of a meeting on September 5 th（分数：1.00）A.B.C.5.Mortgage and other financing income decreased $8.8million to $18.8for the year ended December 31，2006 The jncome in 2006 was reduced Ato $8.8 million Bto $18.8 million Cfrom $18.8 million to

6、 $8.8 million（分数：1.00）A.B.C.三、PART TWO(总题数：1，分数：5.00) ASetting up an Online Home Based Business2 Mistakes to Avoid BTips to Buying Property Abroad CHow to Conduct an Intervew? DManagement Communication Techniques EFive Tips on Advertising Your Property FHonesty Proves Best Policy for Job Hunter GLan

7、d InvestmentAn Investors Guideline HFive Signs Youre in the Wrong Job（分数：5.00）(1).John Shawn wants to selI his house（分数：1.00）填空项 1:_(2).Robin Seaton is responsible for recruiting new staff.（分数：1.00）填空项 1:_(3).Thomas Kingsley is looking for a new job（分数：1.00）填空项 1:_(4).Mary Kay would like to start bu

8、siness on the Internet（分数：1.00）填空项 1:_(5).James Bensen is going to buy a house in another country（分数：1.00）填空项 1:_四、PART THREE(总题数：1，分数：5.00)（分数：5.00）(1).In this quarter，the rate of GDP growth，like the unemployment rate，showed a fall，while the inflation rate demonstrated the opposite trend（分数：1.00）填空

9、项 1:_(2).With a slight decline in both unemployment rate and inflation ratethe GDP growth rate reached its peak in this quarter（分数：1.00）填空项 1:_(3).This quarter saw the lowest point in the inflation rate and the unemployment continued to fall（分数：1.00）填空项 1:_(4).In this quarter，the inflation rate and

10、the rate of GDP growth showed a rise，while that of the unemployment was just the opposite（分数：1.00）填空项 1:_(5).Despite the rise in the unemployment rate and the inflation rate，the rate of GDP growth continued to grow（分数：1.00）填空项 1:_五、PART FOUR(总题数：1，分数：7.00)Capacity，Safety and Efficiency Bosch built-i

11、n ovens offer the greatest capacity on the market as well as new safety and efficiency features Built to the toughest quality standards，these ovens stand up to the most rigorous use，thanks to Boschs use of highly durable parts，quality-auditing of all parts vendors and 100%quality testing before ship

12、pingBoasting the largest capacity * in the USBosch ovens can cook an entire meal at oncePlus，an extra-largeviewing window allows you to monitor the progress ofmeals easilyWhatever life throws at them，Bosch built-in evens can handle it with ease Safety is important to youSo Bosch ovens offer a recess

13、ed top heating element and a concealed bake elementIt helps prevent accidental burning when removingdishes（分数：7.00）(1).Bosch built-in ovens hold the most compared with any other ovens available（分数：1.00）A.RightB.WrongC.Doesnt say(2).Bosch built-in ovens have a life-span of at least 10years（分数：1.00）A.

14、RightB.WrongC.Doesnt say(3).All the parts of Bosch built-in ovens are made by Bosch（分数：1.00）A.RightB.WrongC.Doesnt say(4).Every Bosch built-in oven will be tested in the factory（分数：1.00）A.RightB.WrongC.Doesnt say(5).You can remove the dishes through the large viewing window（分数：1.00）A.RightB.WrongC.D

15、oesnt say(6).The temperature inside Bosch built-in ovens is lower than other ovens（分数：1.00）A.RightB.WrongC.Doesnt say(7).People will not be burned by Bosch built-in ovens when using them（分数：1.00）A.RightB.WrongC.Doesnt say六、PART FIVE(总题数：1，分数：6.00)Never Quit!The Ups and Downs of Running a Family Busi

16、ness picked up the book Never Quit!The Ups and Downs of Running a Fami|y Business thinking that I could read it between flights，hoping that in the pages of the book，Id find some little piece of sales wisdom to restate at the upcoming sales managers meeting thats where I was flying. And so I began re

17、ading in the terminal Even after the plane settled into its altitude，I couldnt put Never Quif!downI continued to read，even forgetting to make a few notes in a marginThe notes were already madeThe author has bullet list after bullet list of helpful pointersBut what absorbed me most was the story of r

18、unning a family businessGray offered personal glimpses of challenges as well as successesand then held them both up as examples of opportunity for positive growth This is a business book，yes. However，it is a family business bookThere are the real stories of real peopleBut the real art of this book i

19、s the encOuragement it provides to small business owners to define core principles and when those are challenged，to use those core beliefs to find another method to achieve the desired right resultsAnd so，when a business owner meets with something they believe is beyond their control，they will redef

20、ine success or the ways they might getthereThey will neverquit The focus on customer service also came at a goodtime for me；this is a huge talking point at our company，which is struggling to maintain excellent customer service at a time when sales are(thankfully)outpacing customer service rep availa

21、bility，and so customer interactions are being timed and evaluatedIts a challenge，but I found something in almost every chapter of Graysbook that boils customer service techniques down to something as simple as a customer-friendly greetingIt makes it seem do-able This book is going to be popular with

22、 family business owners everywhereIt is well-written，but more importantit is a good readIve decided to buy a copy for everyone in our sales and service department,and to keep it in my briefcase to refer to again and again（分数：6.00）(1).The reviewer decided to read the book because（分数：1.00）A.one of his

23、 friends told him lhe book was excellentB.he was sure he would get some useful adviceC.he thought he might collect some information for the meetin(2).The reviewer didnt make notes in the margin of the book because（分数：1.00）A.it was not convenient on the planeB.the author of the book had made themC.he

24、 borrowed the book trom others(3).Which parts of the book did the reviewer enjoy reading most?（分数：1.00）A.The authors experience in family business operationB.The lists of helpful information offered by the authorC.The advice on skills in selling made by some business owners(4).The book tells small b

25、usiness owners that（分数：1.00）A.there will be many things that they couldnt manageB.they could get encouragement from the bookC.they should achieve their respective goals in various ways(5).The reviewer finds the information about customer sewice very useful because（分数：1.00）A.his company doesnt have e

26、nough staff to provide good customer serviceB.the sales in his company is decreasing graduallyC.the customerscomplaints are on the ris(6).The reviewer believes（分数：1.00）A.this book will appeal to everyoneB.his employees will be interested in this bookC.family business owners will like this book七、PART

27、 SIX(总题数：1，分数：12.00)Hiring：Do You Know How Importont to Pick Them? Your small business is growing，the market has a need (29) your product，and youre recruiting employees to expand your businessWhat could possibly (30) wrong?The answer is，a lot， (31) you dont hire the right people One of the differenc

28、es between businesses that boom and (32) that limp along is good employees. Obviously，your talent as an entrepreneur has a lot to do (33) the success of your business，but you (34) only go SO far by yourselfYou must find good employees，figure out (35) motivates them，and then place them into the right

29、 position Hiring employees is (36) and requires a lot of patience and energyYou have to resist the temptation to fill the job quickly with one of the first few (37) who come along or (38) someone who is only sufficient (39) you want to stop (40) and get back to your business（分数：12.00）A.forB.toC.inA.

30、leaveB.comeC.goA.althoughB.ifC.butA.theseB.thoseC.theyA.onB.inC.withA.canB.oughtC.shallA.whatB.thatC.whichA.time-consumeB.time-consumedC.time-consumingA.personB.peopleC.peoplesA.hireB.hiresC.hiringA.soB.becauseC.whileA.interviewsB.interviewC.interviewing八、PART SEVEN(总题数：1，分数：5.00)Hi，Colleen， There a

31、re a few changes in the original plan for MsGarcias visit on Wednesday 20OctoberThe flight is due at 11：00and its about 45-minute drive to our companyAt 12：30，the lunch will be at the Swan HoteI instead of the White HartAt 16：00，Tom McAIlister will show the video about our new productCarol Snape wil

32、l be absentAs John Sallis has to leave earlySue Smith will take MsGarcia to the airportCould you please inform MsGarcia of the changes?ThanksHenrikHi，Henrik，Ill send MsGarcia a new journey plan at onceBest regards，Colleen Journey Plan DATE：(41)_ 11：45 arrival at(42)_ 12：30lunch at(43)_ 14：00 Meeting

33、 in boardroom 15：30 Coffee break 16：00Product presentation (made by(44)_) 18：00 (45)_to accompany MsGarcia to the airport（分数：5.00）填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_九、WRITING(总题数：0，分数：0.00)十、PART ONE(总题数：1，分数：5.00)6.Message（分数：5.00）_十一、PART TWO(总题数：1，分数：5.00)7./r/n /r/n /r/n /r/n To./r/n /r/n Sonia

34、Spinks /r/n /U/r/n /r/n CC./r/n /r/n /r/n Subject:/r/n /r/n /r/n /r/n /r/n Re:Missingdelivery/r/n /r/n /r/n /r/n /r/n /r/n Dear Mr.bentley, /r/n /r/n （分数：5.00）_十二、LISTENING(总题数：0，分数：0.00)十三、PART ONE(总题数：1，分数：8.00)(1).When will he meet with Trevor? *（分数：1.00）A.B.C.(2).What do the speakers say about J

35、ack?（分数：1.00）A.He is unmotivatedB.He is incompetentC.He is irresponsibl(3).Whats wrong with the last page of the fax?（分数：1.00）A.It is not sentB.It is not signedC.It is not stampe(4).When will the group discussion start? *（分数：1.00）A.B.C.(5).What does the man say about the software?（分数：1.00）A.Useful f

36、or the options they needB.Useless for the options they needC.Useless for advanced options(6).Why are their goods late?（分数：1.00）A.Weather delayB.Shipment delayC.Bottleneck delay.(7).How much commission do you need to pay altogether? *（分数：1.00）A.B.C.(8).Which pie char is correct? (SR=scientific resear

37、ch & sewices；IS=industrial sewices：RF=construction of research facilities) *（分数：1.00）A.B.C.十四、PART TWO(总题数：1，分数：7.00)Meeting Notes The problem：Cause of the output(9)_of bicycle framesHigh(10)_rate & Low(11)_from fill-in workersCaused by extreme heat in the workshop The temperature records： Average t

38、emperature difference inside and outside the workshop：(12)_The highest temperature record last summer：41 Current situation： 11 of the 36employees have been changed It takes about(13)_days altogether to find a new worker，train him and make him as productive as the old employees Loss： Producing(14)_le

39、ss units per summer Costing(15)_dollars in potential earnings （分数：7.00）填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_十五、PART THREE(总题数：1，分数：7.00)Lecture Notes When doing business over the telephone，you have to pay special aention to the listening and speaking skills Tip 1Raise your(16)_and smile

40、as you speak； Reason：You dont have the advantage of talking with them in person Effect：Giving your voice a(17)_& making you sound cheerful Although the customers cannot see your smile，they can feel the(18)_through your voice Tip 2Remember and use the customersnames； Reason：People love their names an

41、d love to hear their names Effect:Making the service more(19)_and(20)_ Dos：Listen closely to catch the name/make a(21)_/write it down Donts：Only be concerned about impressing them or how to(22)_to them（分数：7.00）填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_十六、PART FOUR(总题数：1，分数：8.00)(1).What is th

42、e most important aspect of a managers job?（分数：1.00）A.To find the most hard-working employeesB.To make the employees enthusiastic about workC.To encourage the employees cooperate with each other(2).According to ProfBevan，which item comes out last on the list of motivation tools?（分数：1.00）A.TrustB.Prai

43、seC.Money(3).According to the Saratoga Institute reports，which factor is NOT the major reason for quitting a job?（分数：1.00）A.Not suitable for the jobB.Not happy with the payC.Not pleased with the leaders(4).What should good managers do to keep employees engaged?（分数：1.00）A.Offer them pay rise on a reg

44、ular basisB.Give them feedback and encouragementC.Show concerned to their personal troubles(5).What did the managers in Western Electric do to improve the companys performance?（分数：1.00）A.They gave the employees better payB.They let the employees make all decisions.C.They made the employees feel more

45、 involve(6).How did the managers in the Swedish company Kochums change their motivation practice?（分数：1.00）A.From giving orders to persuadingB.From giving bonus to persuadingC.From giving bonus to giving orders(7).About Kochums performance，which statement is true?（分数：1.00）A.It lost 15million dollars

46、each yearB.It made 100million dollars within ten yearsC.It made a 100million dollars profit within ten years(8).How does a great manager motivate workers on individual basis?（分数：1.00）A.Find and develop their strengthsB.Find and fix their weaknessesC.Motivate everyone in the same way十七、SPEAKING(总题数：0，分数：0.00)十八、PART 1(总题数：0，分数：0.00)十九、PART 2(总题数：2，分数：5.00)8.Task Sheet： Topic A WHAT IS IMPORTANT WHEN? Deciding the price of a product Cost of productio