大学英语四级196及答案解析.doc
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1、大学英语四级 196 及答案解析(总分:746.57,做题时间:130 分钟)一、Writing (30 minutes)(总题数:1,分数:30.00)1.For this part, you are allowed 30 minutes to write a message for one of your parents on the occasion of his/her birthday using no more than 120 words. Base your writing on the following outline: 1. 向父亲或母亲祝贺节日; 2. 从一件难忘的事情
2、记述父亲或或母亲的无私奉献; 3. 如何回报父亲或母亲。 (分数:30.00)_二、Reading Comprehensio(总题数:1,分数:71.00)ABSENTEEISM IN NURSING: A LONGITUDINAL STUDY Absence from work is a costly and disruptive problem for any organization. The cost of absenteeism in Australia has been put at 1.8 million hours per day or $1400 million annual
3、ly. The study reported here was conducted in the Prince William Hospital in Brisbane. Australia, where, prior to this time few active steps had been taken to measure, understand or manage the occurrence of absenteeism. Nursing Absenteeism A prevalent(普遍的) attitude amongst many nurses in the group se
4、lected for study was that there was no reward or recognition for not utilizing the paid sick leave entitlement allowed them in their employment conditions. Therefore. they believed they may as well take the days offsick or otherwise. Similar attitudes have been noted by James(1989), who noted that s
5、ick leave is seen by many workers as a right, like annual holiday leave. Miller and Norton(1986), in their survey of 865 nursing personnel, found that 73 percent felt they should be rewarded for not taking sick leave, because some employees always used their sick leave. Further. 67 per cent of nurse
6、s felt, that administration was not sympathetic to the problems shift work causes to employees personal and social lives. Only 53 per cent of the respondents felt that every effort was made to schedule staff fairly. In another longitudinal study of nurses working in two Canadian hospitals, Hackett.
7、Bycio and Gnion (1989) examined the reasons why nurses took absence from work. The frequent reason stated for absence was minor illness to self. Other causes, in decreasing order of frequency, were illness in family, family social function, work to do at home and bereavement. Method In an attempt to
8、 reduce the level of absenteeism amongst the 250 registered and enrolled nurses in the present study, the Prince William management introduced three different, yet potentially complementary, strategies over 18 months. Strategy 1: Non-financial (material) incentives Within the established wage and sa
9、lary system it was not possible to use hospital funds to support this strategy. However, it was possible to secure incentives(刺激) from local businesses; including free passes to entertainment parks, theatres, restaurants, etc. At the end of each roster period, the ward with the lowest absence rate w
10、ould win the prize. Strategy 2: Flexible fair rostering Where possible, staff were given the opportunity to determine their working schedule within the limits of clinical needs. Strategy 3: Individual absenteeism and counseling Each month, managers would analyze the pattern of absence of staff with
11、excessive sick leave (greater than ten days per year for full-time employees). Characteristic patterns of potential voluntary absenteeism such as absence before and after days off, excessive weekend and night duty absence and multiple single days off were communicated to all ward(病房) nurses and then
12、, as necessary, followed up by action. Results Absence rates for the six months prior to the incentive scheme ranged from 3.69 per cent to 4. 32 per cent. In the following six months they ranged between 2.87 per cent and 3.96 per cent. This represents a 20 per cent improvement. However, analyzing th
13、e absence rates on a year-to-year basis, the overall absence rate was 3.60 per cent in the first year and 3.43 per cent in the following year. This represents a 5 per cent decrease from the first to the second year of the study. A significant decrease in absence over the two-year period could not be
14、 demonstrated. Discussion The non-financial incentive scheme did appear to assist in controlling absenteeism in the short term. As the scheme progressed it became harder to secure prizes and this contributed to the programs losing momentum and finally ceasing. There were mixed results across wards a
15、s well. For example, in wards with staff members who had long-term genuine illness, there was little chance of winning, and to some extent the staff on those wards were disempowered. Our experience would suggest that the long-term effects of incentive awards on absenteeism are questionable. Over the
16、 time of the study, staff were given a larger degree of control in their rosters. This led to significant improvements in communication between managers and staff. A similar effect was found from the implementation of the third strategy. Many of the nurses had not realized the impact their behavior
17、was having on the organization and their colleagues but there were also staff members who felt that talking to them about their absenteeism was picking on them and this usually had a negative effect on management-employee relationships. Conclusion Although there has been some decrease in absence rat
18、es, no single strategy or combination of strategies has had a significant impact on absenteeism per se (本身). Notwithstanding the disappointing results, it is our contention(论点) that the strategies were not in vain. A shared owner ship of absenteeism and a collaborative approach to problem solving ha
19、s facilitated improved cooperation and communication between management and staff. It is our belief that this improvement alone, while not tangibly measurable, has increased the ability of management to manage the effects of absenteeism more effectively since this study. (分数:71.00)(1).The Prince Wil
20、liam Hospital has been trying to reduce absenteeism amongst nurses for many years. (分数:7.10)A.YB.NC.NG(2).Nurses in the Prince William Hospital study believed that there were benefits in taking as little sick leave as possible. (分数:7.10)A.YB.NC.NG(3).Just over half the nurses in the 1986 study belie
21、ved that management understood the effects that shift work had on them. (分数:7.10)A.YB.NC.NG(4).The Canadian study found that illness in the family was a greater cause of absenteeism than work to do at home. (分数:7.10)A.YB.NC.NG(5).In relation to management attitude to absenteeism the study at the Pri
22、nce William Hospital found similar results to the two 1989 studies. (分数:7.10)A.YB.NC.NG(6).The study at the Prince William Hospital aimed to find out the causes of absenteeism amongst 260 nurses. (分数:7.10)A.YB.NC.NG(7).The study at the Prince William Hospital involved changes in management practices
23、. (分数:7.10)A.YB.NC.NG(8).In the first strategy, wards with the lowest absenteeism in different period would win prizes donated by 1. (分数:7.10)填空项 1:_(9).In the second strategy, staff were given more control over their 1. (分数:7.10)填空项 1:_(10).Before Strategy 1 was applied, the absence rate varied fro
24、m 1. (分数:7.10)填空项 1:_三、Listening Comprehens(总题数:1,分数:15.00)A.Making hotel reservations.B.Writing postcards.C.Washing the windows.D.Looking at photographs.A.As funny.B.As dishonest.C.As foolish.D.As polite.A.Shes not home now.B.Hes not sure if shes there.C.Shes talking on another phone.D.He can see h
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- 大学 英语四 196 答案 解析 DOC
