[考研类试卷]考研英语(二)模拟试卷53及答案与解析.doc
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1、考研英语(二)模拟试卷 53 及答案与解析一、Section I Use of EnglishDirections: Read the following text. Choose the best word(s) for each numbered blank and mark A, B, C or D. (10 points) 0 Aging poses a serious challenge to OECD(Organization of Economic Co-operation and Development)countries, in particular, how to pay
2、for future public pension liabilities. And early retirement places an【C1】_burden on pension financing. There is no easy solution, but【C2】_retirement could help.Early retirement may seem like a worthy individual goal, but it is a socially【C3 】_one, and makes the present public pension system difficul
3、t to sustain for long. The【C4】_reason is that more people are retiring early and living longer. That means more retirees depending on the【C5】_of those in work for their income. The【C6】_is worrying. In the next 50 years, low fertility rates and【C7】_life expectancy in OECD countries will cause this ol
4、d-age dependency rate to roughly double【C8】_size. Public pension payments, which afford 30% 80% of total retirement incomes in OECD countries, are【C9】_to rise, on average, by over three percentage points in GDP and by as much as eight percentage points in some countries.【C10】_is the pressure on pens
5、ion funds that there is a danger of todays workers not getting the pensions they expected or felt they【C11】_for.Action is needed,【C12 】_simply aiming to reduce the【C13】_ (and cost)of public pensions, or trying to【C14】_the role of privately funded pensions within the system, though necessary steps, m
6、ay be【C15】_to deal with the dependency challenge. After years of【C16】_early retirement schemes to avoid【C17】_and higher unemployment, many governments are now looking【C18】_persuading people to stay in work until they are older. Surely, the thinking goes, if we are healthier now and jobs are physical
7、ly less【C19】_and unemployment is down, then perhaps the【C20】_rate should rise anew.1 【C1 】(A)unsolvable(B) additional(C) unsustainable(D)undue2 【C2 】(A)delaying(B) retaining(C) detaining(D)hindering3 【C3 】(A)ultimate(B) unattainable(C) specific(D)expensive4 【C4 】(A)substantial(B) essential(C) potent
8、ial(D)controversial5 【C5 】(A)donating(B) sponsoring(C) subsidizing(D)funding6 【C6 】(A)outlook(B) outcome(C) outbreak(D)outset7 【C7 】(A)prolonging(B) expanding(C) soaring(D)rising8 【C8 】(A)in(B) on(C) by(D)for9 【C9 】(A)conceived(B) reckoned(C) expected(D)meant10 【C10 】(A)As(B) Such(C) So(D)It11 【C11
9、】(A)should pay(B) paying(C) be paid(D)would pay12 【C12 】(A)but(B) for(C) and(D)thus13 【C13 】(A)multitude(B) implementation(C) application(D)generosity14 【C14 】(A)exaggerate(B) augment(C) magnify(D)multiply15 【C15 】(A)insufficient(B) influential(C) inefficient(D)intrinsic16 【C16 】(A)advancing(B) prev
10、ious(C) ahead(D)preceding17 【C17 】(A)suspensions(B) abundances(C) redundancies(D)discrepancies18 【C18 】(A)for(B) to(C) about(D)at19 【C19 】(A)turbulent(B) strenuous(C) compact(D)intricate20 【C20 】(A)dependency(B) fertility(C) present(D)mortalityPart ADirections: Read the following four texts. Answer
11、the questions below each text by choosing A, B, C or D. (40 points)20 High-quality customer service is preached by many, but actually keeping customers happy is easier said than done.Shoppers seldom complain to the manager or owner of a retail store, but instead will alert their friends, relatives,
12、co-workers, strangersand anyone who will listen.Store managers are often the last to hear complaints, and often find out only when their regular customers decide to frequent their competitors, according to a study jointly conducted by Verde group and Wharton school.“ Storytelling hurts retailers and
13、 entertains consumers,“ said Paula Courtney, President of the Verde group. “The store loses the customer, but the shopper must also find a replacement.On average, every unhappy customer will complain to at least four others, and will no longer visit the specific store. For every dissatisfied custome
14、r, a store will lose up to three more due to negative reviews. The resulting “snowball effect“ can be disastrous to retailers.According to the research, shoppers who purchased clothing encountered the most problems.Ranked second and third were grocery and electronics customers.The most common compla
15、ints include filled parking lots, cluttered(塞满了的)shelves, over-located racks, out-of-stock items, long check-out lines, and rude salespeople.During peak shopping hours, some retailers solved the parking problems by getting moonlighting(业余兼职的)local police to work as parking attendants. Some hired fla
16、g wavers to direct customers to empty parking spaces. This guidance eliminated the need for customers to circle the parking lot endlessly, and avoided confrontation between those eyeing the same parking space.Retailers can relieve the headaches by redesigning store layouts, pre-stocking sales items,
17、 hiring speedy and experienced cashiers, and having sales representatives on hand to answer questions.Most importantly, salespeople should be diplomatic and polite with angry customers.“ Retailers whore responsive and friendly are more likely to smooth over issues than those who arent so friendly,“
18、said Professor Stephen Hoch. “Maybe something as simple as a greeter at the store entrance would help.Customers can also improve future shopping experiences by filling complaints to the retailer, instead of complaining to the rest of the world. Retailers are hard-pressed to improve when they have no
19、 idea what is wrong.21 Why are store managers often the last to hear complaints?(A)Most customers wont bother to complain even if they have had unhappy experiences.(B) Customers would rather relate their unhappy experiences to people around them.(C) Few customers believe the service will be improved
20、.(D)Customers have no easy access to store managers.22 What does Paula Courtney imply by saying “ the shopper must also find a replacement“(Line 2, Para. 4)?(A)New customers are bound to replace old ones.(B) It is not likely that the shopper can find the same products in other stores.(C) Most stores
21、 provide the same kind of service.(D)Not complaining to the manager causes the shopper some trouble too.23 Shop owners often hire moonlighting police as parking attendants so that shoppers_.(A)can stay longer browsing in the store(B) wont have trouble parking their cars(C) wont have any worries abou
22、t security(D)can find their cars easily after shopping24 What contributes most to smoothing over issues with customers?(A)Manners of the salespeople.(B) Hiring of efficient employees.(C) Huge supply of goods for sale.(D)Design of the store layout.25 To achieve better shopping experiences, customers
23、are advised to_.(A)exert pressure on stores to improve their service(B) settle their disputes with stores in a diplomatic way(C) voice their dissatisfaction to store managers directly(D)shop around and make comparisons between stores25 Crippling health care bills, long emergency-room waits and the i
24、nability to find a primary care physician just scratch the surface of the problems that patients face daily.Primary care should be the backbone of any health care system. Countries with appropriate primary care resources score highly when it comes to health outcomes and cost. The U. S. takes the opp
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