NISO Z39 7-2013 Information Services and Use Metrics and Statistics for Libraries and Information Providers C Data Dictionary.pdf

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1、 ANSI/NISO Z39.7-2013 ISSN: 1041-5653 Information Services and Use: Metrics and Statistics for Libraries and Information Providers Data Dictionary Abstract: This standard is a data dictionary for identifying standard definitions, methods, and practices relevant to library statistics activities in th

2、e United States. It aims to assist the information community by indicating and defining useful, quantifiable information to measure the resources and performance of libraries and to provide a body of valid and comparable data on American libraries. An American National Standard Developed by the Nati

3、onal Information Standards Organization Approved: March 26, 2013 by the American National Standards Institute Published by: NISO, Baltimore, Maryland, U.S.A. About NISO Standards NISO standards are developed by Working Groups of the National Information Standards Organization. The development proces

4、s is a strenuous one that includes a rigorous peer review of proposed standards open to each NISO Voting Member and any other interested party. Final approval of the standard involves verification by the American National Standards Institute that its requirements for due process, consensus, and othe

5、r approval criteria have been met by NISO. Once verified and approved, NISO Standards also become American National Standards. This standard may be revised or withdrawn at any time. For current information on the status of this standard contact the NISO office or visit the NISO website at: www.niso.

6、org Suggestions for improving this standard are welcome. They should be sent through the NISO website: www.niso.org/contact/ or to the NISO Office: NISO 3600 Clipper Mill Road Suite 302 Baltimore, MD 21211 www.niso.org Copyright 2013 by the National Information Standards Organization All rights rese

7、rved under International and Pan-American Copyright Conventions. For noncommercial purposes only, this publication may be reproduced or transmitted in any form or by any means without prior permission in writing from the publisher, provided it is reproduced accurately, the source of the material is

8、identified, and the NISO copyright status is acknowledged. All inquiries regarding translations into other languages or commercial reproduction or distribution should be addressed to: NISO, 3600 Clipper Mill Road, Suite 302, Baltimore, MD 21211. ISSN: 1041-5653 (National Information Standards Series

9、) ISBN: 978-1-937522-15-5 (PDF) ISBN: 978-1-937522-16-2 (HTML) ANSI/NISO Z39.7-2013, Information Services and Use: Metrics and Statistics for Libraries and Information Providers Data Dictionary iii Contents Foreword vii 1 Introduction 1 1.1 Scope . 1 1.2 Purpose 1 1.3 Application 1 1.4 Format 1 1.5

10、General Principles . 2 1.6 Using the Library Statistics Data Dictionary . 2 2 Reporting Unit and Primary Target Population 3 2.1 Reporting Unit . 3 2.1.1 Academic Library 3 2.1.2 Administrative Unit 3 2.1.3 Bookmobile 4 2.1.4 Branch Library 4 2.1.5 Government Library 4 2.1.6 Health Services/Medical

11、Library 4 2.1.7 Industrial/Commercial Library . 5 2.1.8 Law Library . 5 2.1.9 Library Cooperative 5 2.1.10 Main Library . 6 2.1.11 National Library 6 2.1.12 Public Library 6 2.1.13 School Library Media Center. 6 2.1.14 Special Library 7 2.1.15 State Library Agency 7 2.2 Primary Target Population . 7

12、 2.2.1 Academic Library Target Population . 8 2.2.2 Network and Cooperative Target Population . 8 2.2.3 Public Library Target Population . 8 2.2.4 School Library Media Center Target Population 9 2.2.5 Special Library Target Population . 9 2.2.6 State Library Agency Target Population 9 3 Human Resour

13、ces 10 3.1 Certified Library Media Specialist 10 3.2 Contributed Services Staff . 10 3.3 Other Staff 11 3.4 Professional Staff 11 3.5 Qualified Specialist Staff . 11 3.6 Staff Training 12 3.6.1 Number of Staff Trained . 12 3.6.2 Staff Hours of Training 12 3.7 Student Assistants 12 ANSI/NISO Z39.7-20

14、13, Information Services and Use: Metrics and Statistics for Libraries and Information Providers Data Dictionary iv 3.8 Volunteers 12 4 Collections 13 4.1 Archives and Manuscripts . 14 4.1.1 Cubic Feet 14 4.1.2 Linear Feet Added 15 4.1.3 Linear Feet Held . 15 4.2 Audiovisual Materials 15 4.2.1 Audio

15、visual Materials Additions Units . 15 4.2.2 Audiovisual Materials Additions Titles 16 4.2.3 Audiovisual Materials Holdings Units . 16 4.2.4 Audiovisual Materials Holdings Titles . 16 4.3 Books and Serials . 16 4.3.1 Books and Serials Additions Units 17 4.3.2 Books and Serials Additions Titles . 17 4

16、.3.3 Books and Serials Holdings Titles 17 4.3.4 Books and Serials Holdings Volumes . 17 4.3.5 E-books 17 4.3.6 Current Serials Received 17 4.4 Cartographic Materials 19 4.4.1 Cartographic Materials Additions Units . 19 4.4.2 Cartographic Materials Holdings Units . 19 4.5 Government Documents . 19 4.

17、5.1 Government Documents Additions Units 20 4.5.2 Government Documents Holdings Titles 20 4.6 Graphic Materials 20 4.6.1 Graphic Materials Additions Units 20 4.6.2 Graphic Materials Holdings Units . 20 4.7 Microforms 21 4.7.1 Microforms Additions Units 21 4.7.2 Microforms Holdings Units . 21 4.8 Oth

18、er Materials Print and Electronic . 21 4.8.1 Computer Files . 22 4.8.2 Databases 22 4.8.3 Digital Documents 23 4.8.4 Free Internet Resources . 23 4.8.5 Other Digital Documents . 23 4.8.6 Other Materials Additions Units 23 4.8.7 Other Materials Holdings Units. 24 5 Infrastructure 24 5.1 Gross Measure

19、d Area . 24 5.2 Net Usable Area 25 5.3 Net Usable Area by Function . 25 5.4 Facilities 25 5.4.1 Mobile Facilities 26 5.4.2 Physical Facilities . 26 5.5 Seating Capacity . 26 ANSI/NISO Z39.7-2013, Information Services and Use: Metrics and Statistics for Libraries and Information Providers Data Dictio

20、nary v 5.6 Workstations . 26 5.6.1 Available Internet Workstations . 27 5.6.2 Available Workstations . 27 6 Finances 27 6.1 Capital Expenditures . 27 6.2 Capital Revenue by Source . 28 6.2.1 Federal Government Capital Revenue 28 6.2.2 Local Government Capital Revenue 28 6.2.3 Other Sources of Capita

21、l Revenue 29 6.2.4 State Government Capital Revenue 29 6.3 Operating Expenditures by Type of Expenditure 29 6.3.1 Audiovisual Materials Expenditures. 30 6.3.2 Bibliographic Utilities, Networks and Consortia Expenditures 30 6.3.3 Book and Serial Backfile Expenditures (one-time expenditures) 30 6.3.4

22、Collection Expenditures 31 6.3.5 Computer Hardware, Software, Supplies and Maintenance Expenditures 31 6.3.6 Current Serial Expenditures 31 6.3.7 Document Delivery/Interlibrary Loan Expenditures 32 6.3.8 Electronic Access Expenditures 32 6.3.9 Electronic Materials Expenditures . 32 6.3.10 Employee B

23、enefit Expenditures 33 6.3.11 Furnishing and Equipment Expenditures . 33 6.3.12 Microform Material Expenditures. 33 6.3.13 Other Operating Expenditures 34 6.3.14 Preservation Expenditures 34 6.3.15 Professional Staff Salaries and Wages . 34 6.3.16 Student Assistant Salaries and Wages . 35 6.3.17 Sup

24、port Staff Salaries and Wages 35 6.4 Operating Income by Source . 35 6.4.1 Federal Government Income 36 6.4.2 Local Government Income 36 6.4.3 Other Sources of Income 36 6.4.4 State Government Income 36 7 Services 37 7.1 Gate Count . 37 7.2 Hours Open 37 7.2.1 Hours Open in Branch Libraries 38 7.2.2

25、 Hours Open in Main/Central Library 38 7.3 Information Requests 38 7.3.1 Virtual Reference Transactions . 39 7.4 Library Events/Programs . 40 7.4.1 Attendance at Library Events 40 7.5 Library User 40 7.6 Loans and Document Delivery. 40 7.6.1 Electronic Document Delivery . 41 7.6.2 External Document

26、Supply . 41 7.6.3 Interlibrary Loan . 42 ANSI/NISO Z39.7-2013, Information Services and Use: Metrics and Statistics for Libraries and Information Providers Data Dictionary vi 7.7 Use . 42 7.7.1 Electronic Collection . 44 7.7.2 In House Use 46 7.7.3 Internet Access . 46 7.7.4 Number of Public Access

27、Workstation Users 47 7.8 User Orientation and Training 47 7.8.1 Attendance at User Training . 47 7.8.2 Formal User Information Technology Training . 47 7.8.3 Information Services to Groups . 48 7.8.4 Point-of-Use Information Technology Training 48 7.8.5 User Training 48 Appendix A (normative): Surve

28、y Information . 49 Appendix B (informative): E-metrics Elements 50 Appendix C (informative): Additional Resources for Library Metrics . 51 ANSI/NISO Z39.7-2013, Information Services and Use: Metrics and Statistics for Libraries and Information Providers Data Dictionary vii Foreword (This foreword is

29、 not part of Information Services and Use: Metrics and Statistics for Libraries and Information Providers Data Dictionary, ANSI/NISO Z39.7-2013. It is included for information only.) About This Standard This standard was first published in 1968, reaffirmed in 1974, and revised in 1983, 1995, and 200

30、4. This 2013 revision is the fifth edition of the standard. 2004 Edition: Online Data Dictionary The 2004 revision differed significantly from its predecessors in its approach. It took the path of developing a web-based utility for identifying standard definitions, methods, and practices relevant to

31、 library statistics activities in the United States. Like the previous editions of Z39.7 the aim of the standard remains: to assist librarians and researchers now defined as the information community by indicating and defining useful quantifiable information to measure the resources and performance

32、of libraries and to provide a body of valid and comparable data on American libraries. The 2004 edition also changed the name from Library Statistics to its current title, Information Services and Use: Metrics and Statistics for Libraries and Information Providers Data Dictionary. When the standard

33、came up for is regular review in 2000, NISO organized an invitational workshop to explore directions and possible parameters for revising Z39.7 to reflect the current best practices. The NISO Forum on Performance Measures and Statistics for Libraries was held February 15-16, 2001 in Washington, D.C.

34、 In a structured setting, the Forum participants interactively examined current standards and best practices for library statistics and performance measures. Forum participants charted approaches to the issues including the data collection categories and performance measures that might be changed, a

35、dded, or deleted and what organizations should participate on the standards committee tasked to revise and/or expand the NISO standard. Current standards and best practices for library statistics and performance measures were discussed and identified as critical to the next edition of Z39.7. The 200

36、4 revision absorbed the de facto definitions established through the national program for collecting data about libraries (i.e., the National Center for Education Statistics (NCES) survey program), and relevant U.S. association definitions, methods and practices of data collection. The value of this

37、 approach is that it recognizes the guidelines and best practices in the area of library statistics across the community, not only at the national survey level. As in the 1995 edition, most of the data elements included appeared on one or more of the national and association surveys. In addition, re

38、levant definitions from the international standard ISO 2789 developed were incorporated. 2013 Edition: Continuous Maintenance In 2008, at the recommendation of NISOs Business Information Topic Committee, the standard was transferred to a continuous maintenance mode. A Z39.7 Standing Committee was fo

39、rmed to review comments and suggested changes on a biannual basis, initially at the midwinter and annual conferences. The Data Dictionary was modified to allow anyone to comment online. The accepted comments and additional changes made by the Z39.7 Standing Committee to reflect changes in cited stat

40、istics surveys and new statistics to reflect changes for electronic documents and related services were added. One notable change is the integration of the former Appendix regarding Methods of Measurement into the body of the standard. The 2013 version is an aggregation of all the changes made since

41、 the standard was transferred to continuous maintenance. After using the online data dictionary, it became more apparent that document layout and organization were not fully complete. Some sections have been cleaned up, reformatted, and better organized. Also, the e-metrics have been integrated to m

42、ake them easier to use. ANSI/NISO Z39.7-2013, Information Services and Use: Metrics and Statistics for Libraries and Information Providers Data Dictionary viii Note that the surveys listed after the individual data elements collected that data element at some point, but they may not necessarily be c

43、ollecting it at the present time. Links for surveys lead the user to the main page for the survey series, which link to historical surveys as well as the current survey. Instructions for Submittal of Proposed Change to ANSI/NISO Z39.7 Under Continuous Maintenance If a provision of the standard is pr

44、oposed to be added or deleted, the text of the provision must be submitted in writing. Comments or proposals for revisions to any part of the standard may be submitted to NISO any time. Submissions must be accompanied by the submitters name, affiliation, telephone number, and e-mail address. Written

45、 comments are to be sent to: National Information Standards Organization (NISO) - ANSI/NISO Z39.7 Attn: Nettie Lagace, Associate Director for Programs 3600 Clipper Mill Road Suite 302 Baltimore, MD 21211 Tel.: 301-654-2512 (main) Fax: 410-685-5278 Comments may also be submitted to NISO online at www

46、.niso.org/contact/ All submittals received by NISO are acknowledged and forwarded to the Standing Committee for consideration. The Standing Committee will inform submitters of the disposition of their substantive proposals. Consideration will be given to proposed changes according to the following s

47、chedule: Deadline: May 31 Consideration to take place during the Standing Committees monthly teleconference, to take place during June, and no later than July of the same year. Deadline: December 15 Consideration to take place during the Standing Committees monthly teleconference, to take place duri

48、ng January of the following year. Proposals received after the above deadlines shall be considered by the Standing Committee no later than the subsequent Standing Committee biannual review meeting. NISO Business Information Topic Committee At the time this standard was approved, the following indivi

49、duals served on the Business Information Topic Committee that had oversight for this project: Ivy Anderson California Digital Library Niels Dam, Co-chair through 1/31/2013 Elsevier Denise Davis, Co-chair after 1/31/2013 Sacramento Public Library Herbert Gruttemeier Institut de lInformation Scientifique et Technique (INIST) William Hoffman Swets Information Services Norm Medeiros Haverford College Christine Stamison Swets Information Services Timothy Strawn California Polytechnic State University Karla Strieb, Co-chair Ohi