MSFC NASA MPR 4000 1 REV H-2009 CONTROL OF CUSTOMER-SUPPLIED PRODUCT《客户供应产品的控制》.pdf

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1、CHECK THE MASTER LIST at https:/repository.msfc.nasa.gov/directives/directives.htm VERIFY THAT THIS IS THE CORRECT VERSION BEFORE USE MPR 4000.1 REVISION H EFFECTIVE DATE: June 22, 2009 EXPIRATION DATE: June 22, 2014 MARSHALL PROCEDURAL REQUIREMENTS AS01 CONTROL OF CUSTOMER-SUPPLIED PRODUCT Provided

2、 by IHSNot for ResaleNo reproduction or networking permitted without license from IHS-,-,-Marshall Procedural Requirements AS01 Control of Customer-Supplied Product MPR 4000.1 Revision: H Date: June 22, 2009 Page 2 of 13 CHECK THE MASTER LIST at https:/repository.msfc.nasa.gov/directives/directives.

3、htm VERIFY THAT THIS IS THE CORRECT VERSION BEFORE USE DOCUMENT HISTORY LOG Status (Baseline/ Revision/ Canceled) Document Revision Effective Date Description Baseline 5/14/99 Document converted from MSFC-P07.1 to a Directive. Previous history retained in system as part of canceled or superseded ISO

4、 Document files. Revision A 8/16/99 Changes made to reflect new organizational codes and new organizational terminology. Also, 1.3.7 still referenced MSFC-P13.1. This reference was changed to reflect the new document number, MPG 8730.3. Revision B 3/13/00 Changed reference from obsolete MPG 1441.1,

5、“Control of Quality Records” to MPG 1440.2, “MSFC Records Management Program.” Revision C 9/12/00 This revision adds the requirement for generating an I testing; storage; electrical, electronic, and electromagnetic (EEE) parts screening; analysis; and/or refurbishment) that is to be returned to the

6、customer upon completion of services at MSFC. Also, any item that is to be placed under the control of an onsite MSFC contractor or civil service person (other than the customer/owner) for the purpose of receiving a service (i.e., fabrication, testing, storage, EEE parts screening, analysis, and/or

7、refurbishment) and/or that requires a certification or acceptance document is CSP. 1.2 Non-CSP. Products that are delivered for purchasing acceptance by MSFC and products that arrive accompanied by and totally controlled by customer/owner personnel (technical or quality) while they are using MSFC fa

8、cilities. 1.3 Customer. The external recipient of a product provided or service performed by MSFC. 1.4 Customer Agreement (CA). A signed agreement that establishes the relationship between MSFC and another party to the agreement (external entity) requiring a commitment of NASA resources (e.g., fundi

9、ng, services, equipment, expertise, facilities) to accomplish the objectives of the agreement. 1.5 CSP Arrangement (CSPA). An added section in, or signed addendum to, the CA. 1.6 Handling. Processing, arranging, installing, aligning, lifting (manually or using hoisting equipment), loading, or simila

10、r operations performed with or upon hardware during its lifetime while at MSFC or in MSFCs possession. 1.7 Inspection and Acceptance Report (I that MSFC elements understand and accomplish assigned functions; that all handling equipment, service, and procedures are available to support program schedu

11、les; and that handling and moving problems are promptly identified and resolved. 2.3 PH. The PH shall be responsible for ensuring the proper care of CSP while it is in their possession. 2.3.1 If CSP is lost, damaged, or found unsuitable, the PH shall be responsible for notifying the MLR and PMO Grou

12、p Lead. Provided by IHSNot for ResaleNo reproduction or networking permitted without license from IHS-,-,-Marshall Procedural Requirements AS01 Control of Customer-Supplied Product MPR 4000.1 Revision: H Date: June 22, 2009 Page 8 of 13 CHECK THE MASTER LIST at https:/repository.msfc.nasa.gov/direct

13、ives/directives.htm VERIFY THAT THIS IS THE CORRECT VERSION BEFORE USE 3. PROCEDURE All CSP items shall be processed through MSFC Central Receiving and S&MA. Actionee Action MLR 3.1 3.1.1 3.1.1.1 3.1.1.2 3.1.1.3 3.1.1.4 3.1.1.5 3.1.1.6 3.1.1.7 3.1.1.8 3.1.1.9 3.1.2 3.1.3 Shall develop CA and CSPA ad

14、dendum. The CSPA defines, at a minimum, the following: The expected date of receipt of the CSP. A list of all applicable line items being delivered to include quantity and unit. Description of the CSP. Identification of any work to be performed on the article to include any Safety and Mission Assura

15、nce (S&MA) personnel involvement. Any special verification, storage, handling, or maintenance instructions. Unit replacement value (actual or estimated). Disposition instructions for damaged items. Customers name, addresses (United States (U.S.) mail and/or e-mail), and phone/fax number(s). Marshall

16、 Lead Representatives (MLRs) name, office symbol, and phone/fax number(s). In cases where the customer provides specific verification, storage, handling, or maintenance instructions that conflict with MSFC procedures, coordination and discussion with the PMO Group Lead shall continue until resolved.

17、 The resulting procedures for control of CSPs shall be utilized provided they do not violate any U.S. or international laws or introduce additional hazards. Provided by IHSNot for ResaleNo reproduction or networking permitted without license from IHS-,-,-Marshall Procedural Requirements AS01 Control

18、 of Customer-Supplied Product MPR 4000.1 Revision: H Date: June 22, 2009 Page 9 of 13 CHECK THE MASTER LIST at https:/repository.msfc.nasa.gov/directives/directives.htm VERIFY THAT THIS IS THE CORRECT VERSION BEFORE USE LSC 3.1.4 3.1.5 When the CSPA has been established, a copy shall be provided to

19、Central Receiving, Building 4631. An electronic I&AR shall be generated to document receipt of CSP at MSFC through the Procurement Discrepancy Tracking System. LSC and MLR 3.2 3.2.1 3.2.2 Shall conduct receipt of CSP into the MSFC system per requirements in MPR 6410.1, MPR 8040.2, and MWI 4520.1. Us

20、ing information provided in the CA, fill out MSFC Form 55 and issue the CSP tag (MSFC Tag 14). The MLR shall provide receipt documentation for CSP that cannot, by nature, be received at Central Receiving, Building 4631. Receipt documentation is normally provided to Central Receiving within 24 hours

21、of the item being brought on Center. MLR 3.3 Shall ensure verification, storage, maintenance, and processing of CSP in accordance with MPR 6410.1, MPR 8730.3, the CA, and/or standard commercial practices if no special processes have been delineated. LSC/MLR 3.4 If the MLR or their designee does not

22、pick up the CSP package and deliver CSP to the customer or other appropriate location in accordance with MPR 6410.1 and the CA, then LSC/MLR shall notify QD11of the location of hardware delivery. PH 3.5 3.5.1 3.5.2 If CSP is lost, damaged, or found unsuitable for use, the PH shall notify the MLR and

23、 PMO Group Lead. If a TDR is generated per MPR 8730.3, the hardware and TDR shall be transferred to the external customer for disposition. Return to vendor is an appropriate closure action for a TDR generated against CSP. Copies of all TDRs and associated data shall be provided to the external custo

24、mer and also to the MSFC project manager if MSFC is the controlling project office. Provided by IHSNot for ResaleNo reproduction or networking permitted without license from IHS-,-,-Marshall Procedural Requirements AS01 Control of Customer-Supplied Product MPR 4000.1 Revision: H Date: June 22, 2009

25、Page 10 of 13 CHECK THE MASTER LIST at https:/repository.msfc.nasa.gov/directives/directives.htm VERIFY THAT THIS IS THE CORRECT VERSION BEFORE USE MLR 3.6 3.6.1 After being notified that CSP has been lost, damaged, or found unsuitable for use, the MLR shall verbally notify the customer within 24 ho

26、urs, and send written notification with an explanation of the circumstances and any supporting documentation within 10 working days. The MLR shall retain a copy of written notification with supporting documentation for a minimum of 3 years. MLR 3.7 Shall disposition damaged or lost CSP in accordance

27、 with the CA. LSC and MLR 3.8 3.8.1 3.8.2 3.8.3 If CSP is to be hand-carried to and from the Center, the same MSFC Form 55 used to receive CSP shall also be used to hand-carry the CSP off Center. In such cases, MSFC Form 551 (a continuation sheet to MSFC Form 55) shall be annotated by the MLR and se

28、nt to Central Receiving, Building 4631, along with the CSP tag to be maintained in a suspense file until the CSP is hand- carried back to the Center where MSFC Form 551 is updated, and the CSP tag is issued again to the MLR. This action shall be taken each time the item is hand-carried off Center. T

29、his method is also appropriate for hand-carries of partial shipments. The MLR maintains the responsibility to close out the MSFC Form 55 when an item of CSP no longer needs to be hand-carried to and from the Center. LSC and MLR 3.9 3.9.1 If CSP is to be shipped (not hand-carried) from the Center, an

30、 MSFC Form 57, “Shipping Document,” shall be completed. This action shall be taken each time the item is shipped off Center. LSC and MLR 3.10 At the time CSP leaves the Center with no expectation of return, the MLR shall remove the CSP tag from the item and provide it to the Shipping Department in B

31、uilding 4631, along with appropriate shipping documentation. Provided by IHSNot for ResaleNo reproduction or networking permitted without license from IHS-,-,-Marshall Procedural Requirements AS01 Control of Customer-Supplied Product MPR 4000.1 Revision: H Date: June 22, 2009 Page 11 of 13 CHECK THE

32、 MASTER LIST at https:/repository.msfc.nasa.gov/directives/directives.htm VERIFY THAT THIS IS THE CORRECT VERSION BEFORE USE 4. RECORDS 4.1 The MLR, in conjunction with the customer, shall determine and identify in the CA (or a CSPA addendum thereto) any unique records, reports, forms, or requiremen

33、ts (e.g., logbooks, waiver forms, calibration forms, mishap report forms, nonconformance report forms, verification inspection forms, configuration control documents). 4.1.1 Retention requirements for these documents shall be in accordance with NPR 1441.1 and identified in the CA. 4.2 The written no

34、tification and any supporting documentation used to notify the customer in writing of CSP that has been lost, damaged, or found unsuitable for use shall be retained by the MLR for a minimum of 3 years in accordance with NPR 1441.1, NRRS 4/2/C 4020. After this time period, the documentation may be de

35、stroyed if no actions are pending. 4.3 At the time CSP is returned to the customer with no expectation to be returned to the Center, the CSP tag (MSFC Tag 14) shall be removed and retained, along with the applicable forms (MSFC Form 55, “Request for Issue, Procurement, Transfer or Turn-In,” and/or M

36、SFC Form 57, “Shipping Document”) by the Shipping Department, Building 4631, in accordance with NPR 1441.1, NRRS 4/8/C/2 4210. After this period of time, the documentation may be destroyed if no actions are pending. 4.4 See MPR 8730.3 for disposition instructions for TDRs. Provided by IHSNot for Res

37、aleNo reproduction or networking permitted without license from IHS-,-,-Marshall Procedural Requirements AS01 Control of Customer-Supplied Product MPR 4000.1 Revision: H Date: June 22, 2009 Page 12 of 13 CHECK THE MASTER LIST at https:/repository.msfc.nasa.gov/directives/directives.htm VERIFY THAT T

38、HIS IS THE CORRECT VERSION BEFORE USE 5. FLOW DIAGRAM Provided by IHSNot for ResaleNo reproduction or networking permitted without license from IHS-,-,-Marshall Procedural Requirements AS01 Control of Customer-Supplied Product MPR 4000.1 Revision: H Date: June 22, 2009 Page 13 of 13 CHECK THE MASTER

39、 LIST at https:/repository.msfc.nasa.gov/directives/directives.htm VERIFY THAT THIS IS THE CORRECT VERSION BEFORE USE APPENDIX A CUSTOMER-SUPPLIED PRODUCT TAG MSFC Tag 14 (June 1997)CUSTOMER SUPPLIEDPRODUCTCUSTOMER SUPPLIEDPRODUCTIn the event that this item is damaged or found to be otherwise unsuit

40、ablefor use, contact the below listed MLR.This product belongs to _MLR (POC): _ Phone number: _Tracking Number: _(Name of Company who owns product)(From Block 2 of MSFC-Form-55)In the event that this item is damaged or found to be otherwise unsuitablefor use, contact the MLR listed on the reverse side.Date Received at MSFC:_Provided by IHSNot for ResaleNo reproduction or networking permitted without license from IHS-,-,-