大学英语四级160及答案解析.doc
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1、大学英语四级 160及答案解析(总分:746.56,做题时间:130 分钟)一、Writing (30 minutes)(总题数:1,分数:30.00)1.For this part, you are allowed thirty minutes to write a composition on the topic How I Finance My College Education. You should write at least 120 words, and base your composition on the outline (given in Chinese) below.
2、1、上大学的费用(tuition and fees)可以通过多种途径解决。 2、哪种途径适合于我(说明理由) (分数:30.00)_二、Reading Comprehensio(总题数:1,分数:71.00)Please Hold the Line Nearly all of us know what its like to be put on “musical hold“. Call almost any customer service number, and you can expect to hear at least a few bars of boring elevator mus
3、ic before an operator picks up. The question is: do you hang up or do you keep holding? That may depend on your gender and what type of music is playing, according to research reported by University of Cincinnati Associate Professor of Marketing, James Kellaris. Kellaris, who has studied the effects
4、 of music on consumers for more than 12 years, teamed with Sigma Research Management Group to evaluate the effects of “hold music“ for a company that operates a customer service line. The researchers tested four types of “on-hold“ music with 71 of the companys clients, 30 of them women. Light jazz,
5、classical, rock and the companys current format of adult alternative (a mix of contemporary styles) were all tested. The sample included individual consumers, small business and large business segments. Participants were asked to imagine calling a customer assistance line and being placed on hold. T
6、hey were then exposed to “on-hold“ music via headsets and asked to estimate how long it played. Their reactions and comments were also solicited and quantified by the researchers. Service providers, of course dont want you to have to wait on hold, but if you do, they want it to be a pleasant experie
7、nce for you. But Kellaris conclusions may hold some distressing news for companies. No matter what music was played, the time spent “on hold“ was generally overestimated. The actual wait in the study was 6 minutes, but the average estimate was 7 minutes and 6 seconds. He did find some good news for
8、the client who hired him. The kind of music theyre playing now, alternative, is probably their best choice. Two things made it a good choice. First, it did not produce significantly more positive or negative reactions in people. Second, males and females were less polarized in their reactions to thi
9、s type of music. Kellaris other findings, however, make the state of musical hold a little less firm: time spent “on hold“ seemed slightly shorter when light jazz was played, but the effect of music format differed for men and woman. Among the males, the wait seemed shortest when classical music was
10、 played. Among the females, the wait seemed longest when classical music was played. This may be related to differences in attention levels and musical preferences. In general, classical music evoked the most positive reactions among males; light jazz evoked the most positive reactions (and shortest
11、 waiting time estimates) among females. Rock was the least preferred across both gender groups and produced the longest waiting time estimates. “The rock musics driving beat kind of aggravates people calling customer assistance with a problem.“ said Kellaris. “The more positive the reaction to the m
12、usic, the shorter the waiting time seemed to be. So maybe time does tend to fly when youre having fun, even if youre on musical hold.“ Kellaris joked. But unfortunately for companies operating on-hold lines, men and women have different ideas about what music is “fun“. “The possible solution“, Kella
13、ris joked, “might be for the recorded message to say: if youre a male, please press one; if youre a female, please press two. If you are in a bad mood, please hang up and try later.“ (分数:71.00)(1).If you call almost any customer service number, and you can hear an operators voice at once.(分数:7.10)A.
14、YB.NC.NG(2).Kellaris has studied the effects of music on consumers for over 12 years.(分数:7.10)A.YB.NC.NG(3).The research sample consisted of real clients of a company.(分数:7.10)A.YB.NC.NG(4).The sample consisted of equal numbers of men and women.(分数:7.10)A.YB.NC.NG(5).Service providers want to minimi
15、ze the time spent “on hold“.(分数:7.10)A.YB.NC.NG(6).Advertising is considered a poor alternative to “on-hold“ music.(分数:7.10)A.YB.NC.NG(7).The consumer service company surveyed was playing classical music.(分数:7.10)A.YB.NC.NG(8).Kellaris other findings make the state of musical hold 1.(分数:7.10)填空项 1:_
16、(9).Among the males, the wait seemed shortest when 1 was played.(分数:7.10)填空项 1:_(10).According to Kellaris, 1 the reaction to the music, the shorter the waiting time seemed to be.(分数:7.10)填空项 1:_三、Listening Comprehens(总题数:1,分数:15.00)A.He is an American.B.Not mentioned.C.He is a Chinese.D.He is a Jap
17、anese.A.Her hometown has changed a lot.B.She hasnt gone to any place.C.To her surprise, the man hasnt seen her for a long time.D.She is no longer the woman she was three years ago.A.The woman heard Ann was working in a hospital.B.The man saw Ann killed in an accident.C.Ann survived an accident.D.Ann
18、 was killed in an accident.A.11:20.B.9:20.C.Around 10.D.Around 13.A.It is neither cold nor hot in his hometown.B.It is very hot in his hometown.C.Its quite cold in his hometown.D.Its so warm here.A.The lecture is excellent.B.The lecture is very bad.C.She is somewhat interested in the lecture.D.She i
19、s astonished by the lecture.A.Because Tom wasnt at home.B.Because the man didnt get the right telephone number.C.Because Tom was too busy to come.D.Because there was something wrong with Toms phone.A.The woman suffered from her stomach trouble during the trip.B.The woman ate too much during the trip
20、.C.The woman suffered from seasickness during the trip.D.The woman was frightened by the big waves.四、Section B(总题数:2,分数:10.00)A.The womans husband.B.The owner of the apartment.C.The apartment manager.D.The tenant who occupies the apartment now.A.One.B.Two.C.Three.D.Four.A.Because she thought the apa
21、rtment was too small.B.Because it was the first apartment she had seen.C.Because her husband had not seen it.D.Because the rent was too high.A.This evening.B.Tonight.C.Sometime next week.D.Tomorrow.A.A satellite.B.An ordinary plane.C.A space plane.D.A space rocket.A.A space plane is bigger than an o
22、rdinary plane.B.A space plane looks totally different from an ordinary plane.C.A space plane carries more passengers than an ordinary plane.D.A space plane travels much faster than an-ordinary plane.A.A space rocket can only be used once.B.The pilot can fly a space plane just like an ordinary plane.
23、C.A space rocket travels much faster than a space plane.D.Both A and B.A.The music passed down from older generations.B.Recorded music instead of live music.C.Modern music young people can enjoy.D.The music children hear in a car.A.It can shape their likes and dislikes in music.B.It can help them le
24、arn language.C.It can help develop their mind.D.It helps them know about cultural values.A.Songs for lulling babies to sleep.B.Songs in a foreign language.C.Songs that promise, praise and teach culture values.D.All the above.A.Spend a longer time on vacation in the car.B.Have more choices in the mus
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- 大学 英语四 160 答案 解析 DOC
