DIN EN ISO 9241-410-2012 Ergonomics of human-system interaction - Part 410 Design criteria for physical input devices (ISO 9241-410 2008 + Amd 1 2012) German version EN ISO 9241-41.pdf

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1、December 2012 Translation by DIN-Sprachendienst.English price group 32No part of this translation may be reproduced without prior permission ofDIN Deutsches Institut fr Normung e. V., Berlin. Beuth Verlag GmbH, 10772 Berlin, Germany,has the exclusive right of sale for German Standards (DIN-Normen).I

2、CS 13.180; 35.180!$U“1929050www.din.deDDIN EN ISO 9241-410Ergonomics of human-system interaction Part 410: Design criteria for physical input devices (ISO 9241-410:2008 +Amd.1:2012);English version EN ISO 9241-410:2008 + A1:2012,English translation of DIN EN ISO 9241-410:2012-12Ergonomie der Mensch-

3、System-Interaktion Teil 410: Gestaltungskriterien fr physikalische Eingabegerte (ISO 9241-410:2008 +Amd.1:2012);Englische Fassung EN ISO 9241-410:2008 + A1:2012,Englische bersetzung von DIN EN ISO 9241-410:2012-12Ergonomie de linteraction homme-systme Partie 410: Critres de conception des dispositif

4、s dentre physiques(ISO 9241-410:2008 + Amd.1:2012);Version anglaise EN ISO 9241-410:2008 + A1:2012,Traduction anglaise de DIN EN ISO 9241-410:2012-12SupersedesDIN EN ISO 9241-410:2008-05www.beuth.deDocument comprises 108 pages In case of doubt, the German-language original shall be considered author

5、itative.11.12 DIN EN ISO 9241-410:2012-12 2 A comma is used as the decimal marker. National foreword This standard has been prepared by Technical Committee ISO/TC 159 “Ergonomics”, Subcommittee SC 4 “Ergonomics of human-system interaction”, Working Group 3 “Controls, workplace and environmental requ

6、irements” in collaboration with Technical Committee CEN/TC 122 “Ergonomics” (Secretariat: DIN, Germany). The responsible German body involved in its preparation was the Normenausschuss Ergonomie (Ergonomics Standards Committee), Working Committee NA 023-00-04 GA Gemeinschaftsarbeitsausschuss NAErg/N

7、IA: Ergonomie fr Informationsverarbeitungssysteme. The start and finish of text introduced or altered by amendment is indicated in the text by tags !“. The DIN Standards corresponding to the International Standards referred to in this document are as follows: ISO 9241-5:1998 DIN EN ISO 9241-5:1999-0

8、8 ISO 9241-400:2007 DIN EN ISO 9241-400:2007-05 ISO 11690-1 DIN EN ISO 11690-1 Amendments This standard differs from DIN EN ISO 9241-410:2008-05 as follows: a) ISO/TS 9241-411 has been added to the list of normative references in Clause 2; b) Clause 10 “Conformance” has been added. Previous editions

9、 DIN EN ISO 9241-4: 1999-01 DIN EN ISO 9241-4 Corrigendum 1: 2002-06 DIN EN ISO 9241-9: 2002-03 DIN EN ISO 9241-410: 2008-05 National Annex NA (informative) Bibliography DIN EN ISO 9241-5:1999-08, Ergonomic requirements for office work with visual display terminals (VDTs) Part 5: Workstation layout

10、and postural requirements DIN EN ISO 9241-400:2007-05, Ergonomics of human-system interaction Part 400: Principles and requirements for physical input devices DIN EN ISO 11690-1, Acoustics Recommended practice for the design of low-noise workplaces containing machinery Part 1: Noise control strategi

11、es EUROPEAN STANDARD NORME EUROPENNE EUROPISCHE NORM EN ISO 9241-410 February 2008 + A1 July 2012 ICS 13.180; 35.180 English Version Ergonomics of human-system interaction Part 410: Design criteria for physical input devices (ISO 9241-410:2008 + Amd 1:2012) Ergonomie de linteraction homme-systme Par

12、tie 410: Critres de conception des dispositifs dentre physiques (ISO 9241-410:2008 + Amd 1:2012) Ergonomie der Mensch-System-Interaktion Teil 410: Gestaltungskriterien fr physikalische Eingabegerte (ISO 9241-410:2008 + Amd 1:2012) EN ISO 9241-410:2008 was approved by CEN on 2008-02-11 and Amendment

13、A1:2012 on 2012-06-23. CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national standar

14、ds may be obtained on application to the CEN-CENELEC Management Centre or to any CEN member. This European Standard exists in three official versions (English, French, German). A version in any other language made by translation under the responsibility of a CEN member into its own language and noti

15、fied to the CEN-CENELEC Management Centre has the same status as the official versions. CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Ic

16、eland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United Kingdom. EUROPEAN COMMITTEE FOR STANDARDIZATION COMIT EUROPEN DE NORMALISATION EUROPISCHES KOMITEE FR NORMUNG Management Cent

17、re: Avenue Marnix 17, B-1000 Brussels 2012 CEN All rights of exploitation in any form and by any means reserved worldwide for CEN national Members. Ref. No. EN ISO 9241-410:2008 + A1:2012 EContents Page Foreword to EN ISO 9241-410:2008 3 Foreword to EN ISO 9241-410:2008/A1:2012 .5 Introduction .6 1

18、Scope 7 2 Normative references 7 3 Terms and definitions .8 4 Procedure for applying this part of ISO 9241 .10 5 Performance criterion .12 6 Properties of physical input devices relevant for usability .12 7 Generic design requirements for physical input devices .12 8 Device-specific design requireme

19、nts 16 9 Documentation .17 !10 Conformance 17 Annex A (informative) Overview of the ISO 9241 series 18 Annex B (normative) Keyboards .22 Annex C (normative) Computer mice 42 Annex D (normative) Pucks .52 Annex E (normative) Joysticks 60 Annex F (normative) Trackballs .68 Annex G (normative) Touchpad

20、s .76 Annex H (normative) Tablets and overlays 83 Annex I (normative) Styli and light-pens 93 Annex J (normative) Touch-sensitive screens 99 Annex K (informative) Designing input devices to accommodate diverse users . 104 Bibliography . 106 2 DIN EN ISO 9241-410:2012-12 EN ISO 9241-410:2008 + A1:201

21、2 (E) Foreword to EN ISO 9241-410:2008 This document (EN ISO 9241-410:2008) has been prepared by Technical Committee ISO/TC 159 “Ergonomics” in collaboration with Technical Committee CEN/TC 122 “Ergonomics , the secretariat of which is held by DIN. This European Standard shall be given the status of

22、 a national standard, either by publication of an identical text or by endorsement, at the latest by August 2008, and conflicting national standards shall be withdrawn at the latest by August 2008. Attention is drawn to the possibility that some of the elements of this document may be the subject of

23、 patent rights. CEN and/or CENELEC shall not be held responsible for identifying any or all such patent rights. According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria

24、, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and the United Kingdom. This first edition of ISO 9241-

25、410, together with ISO 9241-400, ISO 9241-4111), ISO 9241-4201)and ISO 9241-4211), partially replaces ISO 9241-4:1998 and ISO 9241-9:2000, technically revised as follows: terms and definitions from ISO 9241-4 and ISO 9241-9 have been transferred to ISO 9241-410; all guiding principles have been inco

26、rporated into ISO 9241-400 and unified so that they correspond to the scope of the new ISO 9241 series; these principles are applied in ISO 9241-410 in order to generate provisions for product design; an application procedure has been specified in ISO 9241-410, for reasons related to the structure o

27、f the “400” subseries of ISO 9241 and its usability- rather than property-based nature; for greater convenience, a separate normative annex covering each of the different devices, as well as an informative annex addressing issues related to accessibility, have been included in ISO 9241-410. EN ISO 9

28、241 consists of the following parts, under the general title Ergonomic requirements for office work with visual display terminals (VDTs): Part 1: General introduction Part 2: Guidance on task requirements Part 3: Visual display requirements Part 4: Keyboard requirements Part 5: Workstation layout an

29、d postural requirements Part 6: Guidance on the work environment Part 9: Requirements for non-keyboard input devices Part 11: Guidance on usability 1) Planned or under preparation. (See Annex A) 3 DIN EN ISO 9241-410:2012-12 EN ISO 9241-410:2008 + A1:2012 (E) ” Part 12: Presentation of information P

30、art 13: User guidance Part 14: Menu dialogues Part 15: Command dialogues Part 16: Direct manipulation dialogues Part 17: Form filling dialogues The following part is under preparation: Part 129: Guidance on software individualization EN ISO 9241 also consists of the following parts, under the genera

31、l title Ergonomics of human-system interaction: Part 20: Accessibility guidelines for information/communication technology (ICT) equipment and services Part 110: Dialogue principles Part 151: Guidance on World Wide Web user interfaces Part 171: Guidance on software accessibility Part 300: Introducti

32、on to electronic visual display requirements Part 302: Terminology for electronic visual displays Part 303: Requirements for electronic visual displays Part 304: User performance test methods Part 305: Optical laboratory test methods for electronic visual displays Part 306: Field assessment methods

33、for electronic visual displays Part 307: Analysis and compliance test methods for electronic visual displays Part 308: Surface-conduction electron-emitter displays (SED) Technical Report Part 400: Principles and requirements for physical input devices Part 410: Design criteria for physical input dev

34、ices Part 920: Guidance on tactile and haptic interactions Framework for tactile and haptic interaction is to form the subject of a future Part 910. Endorsement notice The text of ISO 9241-410:2008 has been approved by CEN as EN ISO 9241-410:2008 without any modification. 4 DIN EN ISO 9241-410:2012-

35、12 EN ISO 9241-410:2008 + A1:2012 (E) Foreword to EN ISO 9241-410:2008/A1:2012 This document (EN ISO 9241-410:2008/A1:2012) has been prepared by Technical Committee ISO/TC 159 “Ergonomics” in collaboration with Technical Committee CEN/TC 122 “Ergonomics” the secretariat of which is held by DIN. This

36、 European Standard shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by January 2013, and conflicting national standards shall be withdrawn at the latest by January 2013. Attention is drawn to the possibility that some of th

37、e elements of this document may be the subject of patent rights. CEN and/or CENELEC shall not be held responsible for identifying any or all such patent rights. According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following countries are bound to implement t

38、his European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slova

39、kia, Slovenia, Spain, Sweden, Switzerland, the United Kingdom and Turkey. Endorsement notice The text of ISO 9241-410:2008/AMD 1:2012 has been approved by CEN as a EN ISO 9241-410:2008/A1:2012 without any modification. 5 DIN EN ISO 9241-410:2012-12 EN ISO 9241-410:2008 + A1:2012 (E) Introduction Inp

40、ut devices are a means for users to enter data into interactive systems. Generally speaking, an input device is a sensor that can detect changes in user behaviour (gestures, moving fingers, etc.) and transform it into signals to be interpreted by the interactive system. An input device is regarded a

41、s the combination of hardware with the software designed to use it (e.g. a driver). This part of ISO 9241 defines design criteria for products on the basis of relevant properties of physical input devices as laid down in ISO 9241-400:2007. It is intended to cover assessment methods for laboratory us

42、e (in order to accelerate future development of test and evaluation methods) and user organizations in future parts of ISO 9241. Most of the principles presented in this part of ISO 9241 have previously been defined or outlined in International Standards for keyboards and other input devices (ISO 92

43、41-4 and ISO 9241-9). Where necessary, definitions of terms have been reformulated so that they are applicable for all input devices. ISO 9241 was originally developed as a seventeen-part International Standard on the ergonomics requirements for office work with visual display terminals. As part of

44、the standards review process, a major restructuring of ISO 9241 was agreed to broaden its scope, to incorporate other relevant standards and to make it more usable. The general title of the revised ISO 9241, “Ergonomics of human-system interaction”, reflects these changes and aligns the standard wit

45、h the overall title and scope of Technical Committee ISO/TC 159, Ergonomics, Subcommittee SC 4, Ergonomics of human-system interaction. The revised multipart standard is structured as a series of standards numbered in the “hundreds”: the 100 series deals with software interfaces, the 200 series with

46、 human centred design, the 300 series with visual displays, the 400 series with physical input devices and so on. See Annex A for an overview of the entire ISO 9241 series. 6 DIN EN ISO 9241-410:2012-12 EN ISO 9241-410:2008 + A1:2012 (E) 1 Scope This part of ISO 9241 specifies criteria based on ergo

47、nomics factors for the design of physical input devices for interactive systems including keyboards, mice, pucks, joysticks, trackballs, trackpads, tablets and overlays, touch-sensitive screens, styli and light pens, and voice- and gesture-controlled devices. It gives guidance on the design of these

48、 devices, taking into consideration the capabilities and limitations of users, and specifies generic design criteria for physical input devices, as well as specific criteria for each type of device. Requirements for the design of products are given either as a result of context-free considerations, or else can be determined based on the specified design criteria for the intended use; such specified criteria generally having been subdivided into task-orient