DIN EN ISO 9241-300-2009 Ergonomics of human-system interaction - Part 300 Introduction to electronic visual display requirements (ISO 9241-300 2008) English version of DIN EN ISO .pdf

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1、June 2009DEUTSCHE NORM English price group 10No part of this standard may be reproduced without prior permission ofDIN Deutsches Institut fr Normung e. V., Berlin. Beuth Verlag GmbH, 10772 Berlin, Germany,has the exclusive right of sale for German Standards (DIN-Normen).ICS 13.180; 35.180!$WwS“15284

2、48www.din.deDDIN EN ISO 9241-300Ergonomics of human-system interaction Part 300: Introduction to electronic visual display requirements(ISO 9241-300:2008)English version of DIN EN ISO 9241-300:2009-06Ergonomie der Mensch-System-Interaktion Teil 300: Einfhrung in die Anforderungen an elektronische op

3、tische Anzeigen(ISO 9241-300:2008)Englische Fassung DIN EN ISO 9241-300:2009-06www.beuth.deDocument comprises 14 pagesDIN EN ISO 9241-300:2009-06 2 National foreword This standard has been prepared by Technical Committee ISO/TC 159 “Ergonomics”, Subcommittee SC 4 “Ergonomics of human-system interact

4、ion”, Working Group WG 2 “Visual display requirements” in collaboration with Technical Committee CEN/TC 122 “Ergonomics” (Secretariat: DIN, Germany). The responsible German body involved in its preparation was the Normenausschuss Ergonomie (Ergonomics Standards Committee), Joint Technical Committee

5、NA 023-00-04 GA Ergonomie fr Informations-verarbeitungssysteme, Working Group NA 023-00-04-02 AK Visuelle Anforderungen an Bildschirme. ISO 9241 was originally developed as a seventeen-part International Standard on the ergonomics requirements for office work with visual display terminals. As part o

6、f the standards review process, a major restructuring of ISO 9241 was agreed to broaden its scope, to incorporate other relevant standards and to make it more usable. The general title of the revised ISO 9241, “Ergonomics of human-system interaction”, reflects these changes and aligns the standard w

7、ith the overall title and scope of Technical Committee ISO/TC 159, Subcommittee SC 4. The revised multipart standard is structured as series of standards numbered in the “hundreds”: the 100 series deals with software interfaces, the 200 series with human centred design, the 300 series with visual di

8、splays, the 400 series with physical input devices, and so on. See National Annex NA for an overview of the entire ISO 9241 series. The DIN Standards corresponding to the International Standards referred to in the EN are as follows: ISO 9241-302 DIN EN ISO 9241-302 ISO 9241-303 DIN EN ISO 9241-303 I

9、SO 9241-304 DIN EN ISO 9241-304 ISO 9241-305 DIN EN ISO 9241-305 ISO 9241-306 DIN EN ISO 9241-306 ISO 9241-307 DIN EN ISO 9241-307 National Annex NA (informative) Bibliography DIN EN ISO 9241-300, Ergonomics of human-system interaction Part 300: Introduction to electronic visual display requirements

10、 DIN EN ISO 9241-302, Ergonomics of human-system interaction Part 302: Terminology for electronic visual displays DIN EN ISO 9241-303, Ergonomics of human-system interaction Part 303: Requirements for electronic visual displays DIN EN ISO 9241-304, Ergonomics of human-system interaction Part 304: Us

11、er performance test methods for electronic visual displays DIN EN ISO 9241-305, Ergonomics of human-system interaction Part 305: Optical laboratory test methods for electronic visual displays DIN EN ISO 9241-306, Ergonomics of human-system interaction Part 306: Field assessment methods for electroni

12、c visual displays DIN EN ISO 9241-307, Ergonomics of human-system interaction Part 307: Analysis and compliance test methods for electronic visual displays EUROPEAN STANDARDNORME EUROPENNEEUROPISCHE NORMEN ISO 9241-300November 2008ICS 13.180; 35.180English VersionErgonomics of human-system interacti

13、on - Part 300: Introductionto electronic visual display requirements (ISO 9241-300:2008)Ergonomie de linteraction homme-systme - Partie 300:Introduction aux exigences relatives aux crans devisualisation lectroniques (ISO 9241-300:2008)Ergonomie der Mensch-System-Interaktion - Teil 300:Einfhrung in d

14、ie Anforderungen an elektronische optischeAnzeigen (ISO 9241-300:2008)This European Standard was approved by CEN on 28 December 2007.CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this EuropeanStandard the status of a national stan

15、dard without any alteration. Up-to-date lists and bibliographical references concerning such nationalstandards may be obtained on application to the CEN Management Centre or to any CEN member.This European Standard exists in three official versions (English, French, German). A version in any other l

16、anguage made by translationunder the responsibility of a CEN member into its own language and notified to the CEN Management Centre has the same status as theofficial versions.CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finla

17、nd,France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal,Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.EUROPEAN COMMITTEE FOR STANDARDIZATIONCOMIT EUROPEN DE NORMALISATIONEUROPISCHES KOMITEE

18、 FR NORMUNGManagement Centre: rue de Stassart, 36 B-1050 Brussels 2008 CEN All rights of exploitation in any form and by any means reservedworldwide for CEN national Members.Ref. No. EN ISO 9241-300:2008: EContents Page Foreword 3 1 Scope 4 3 5 EN ISO 9241-300:2008 (E) DIN EN ISO 9241-300:2009-06 22

19、 Normative references 4 Terms and definitions . 4 4 Conformance 5 Overwiew of the ISO 9241 “300” subseries 5 6 Intergrated vs. modular products . 6 7 Work environments . 7 Annex A (informative) Overview 8 Bibliography 12 Foreword This document (EN ISO 9241-300:2008) has been prepared by Technical Co

20、mmittee ISO/TC 159 “Ergonomics“ in collaboration with Technical Committee CEN/TC 122 “Ergonomics“, the secretariat of which is held by DIN. This European Standard shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by May 2009

21、, and conflicting national standards shall be withdrawn at the latest by May 2009. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. CEN and/or CENELEC shall not be held responsible for identifying any or all such patent rights. Acc

22、ording to the CEN/CENELEC Internal Regulations, the national standards organizations of the following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Lat

23、via, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and the United Kingdom. Endorsement notice The text of ISO 9241-300:2008 has been approved by CEN as a EN ISO 9241-300:2008 without any modification. EN ISO 9241-300:2008

24、 (E) DIN EN ISO 9241-300:2009-06 31 Scope This part of ISO 9241 provides an introduction to the other parts in the ISO 9241 “300” subseries, and explains its modular structure. The ISO 9241 “300” subseries establishes requirements for the ergonomic design of electronic visual displays. These require

25、ments are stated as performance specifications, aimed at ensuring effective and comfortable viewing conditions for users with normal or adjusted-to-normal eyesight. Test methods and metrology, yielding conformance measurements and criteria, are provided for design evaluation. The ISO 9241 “300” subs

26、eries is applicable to the visual ergonomics design of electronic visual displays for a diversity of tasks in a wide variety of work environments. 2 Normative references The following referenced documents are indispensable for the application of this document. For dated references, only the edition

27、cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies. ISO 9241-302, Ergonomics of human-system interaction Part 302: Terminology for electronic visual displays ISO 9241-303, Ergonomics of human-system interaction Part 303: Requiremen

28、ts for electronic visual displaysISO 9241-304, Ergonomics of human-system interaction Part 304: User performance test methods for electronic visual displays ISO 9241-305, Ergonomics of human-system interaction Part 305: Optical laboratory test methods for electronic visual displays ISO 9241-306, Erg

29、onomics of human-system interaction Part 306: Field assessment methods for electronic visual displays ISO 9241-307, Ergonomics of human-system interaction Part 307: Analysis and compliance test methods for electronic visual displays 3 Terms and definitions For the purposes of this document, the term

30、s and definitions given in ISO 9241-302 apply. EN ISO 9241-300:2008 (E) DIN EN ISO 9241-300:2009-06 44 Conformance Conformance shall be achieved by the use of an applicable compliance method according to ISO 9241-307, with consideration of the related test method or methods specified in ISO 9241-304

31、, ISO 9241-305 and/or ISO 9241-306. If a compliance method cannot be established, ISO 9241-303 shall be used as a design guideline for applying ISO 9241-304, ISO 9241-305 or ISO 9241-306, as relevant to the devising question. 5 Overview of the ISO 9241 “300” subseries The structure of the ISO 9241 “

32、300” subseries (see Table 1) itself part of the ISO 9241 series of ergonomics standards (see Annex A) is intended to maximize the future extendibility of the subseries, allowing it to cover new technologies, tasks and environments, while at the same time minimizing that portion of its content that w

33、ill be needed by a particular user. ISO 9241-302 defines terms that are common to the entire subseries. ISO 9241-303 presents the basic ergonomics guiding principles and performance requirements, independent of technology, task and environment, based on human performance criteria. These requirements

34、 cannot be assessed as such, since every requirement has to be assessed using a test method applicable to the particular technology, task and environment in question. ISO 9241-304 specifies test methods based on user tests that can be performed in usability laboratories meeting the quality criteria

35、of ISO/IEC 17025. ISO 9241-305 includes test methods based on optical measurements, electrical measurements and observation which can be performed in optical labs meeting the quality criteria of ISO/IEC 17025. ISO 9241-306 includes test methods based on optical measurements and observation, which ar

36、e suitable for field assessment in the actual workplace. ISO 9241-307 establishes compliance routes for different contexts of use (display technologies, tasks, environments and user groups). ISO/TR 9241-308 gives guidelines for surface-conduction electron-emitter displays (SED). ISO/TR 9241-309 give

37、s guidelines for organic light-emitting diode (OLED) displays. Future developments in science and technology are to be covered by frequent amendments to ISO 9241-304, ISO 9241-305, ISO 9241-306 and ISO 9241-307. In this manner, and whenever necessary, out-dated methods can be replaced by the state-o

38、f-the-art: the main core of information represented by the standards themselves will remain unchanged over an extended period of time; while amendments are used to cover new developments, their form and brevity making it quicker and easier to define internationally standardized methods and criteria

39、for display ergonomics. Table 1 Structure of ISO 9241 “300” subseries ISO 9241- 300 302 303 304 305 306 307 308 309 Introduction Terminology Ergonomics requirements User performance test methods Optical laboratory test methods Field assessment methods Analysis and compliance test methods SED OLED1 M

40、ethod 1 1 Method 1 1 Method 1 1 Method 1 2 Method 2 2 Method 2 2 Method 2 2 Method 2 n Method n n Method n n Method n n Method n a a aAs Technical Reports ISO/TR 9241-308 and ISO/TR 9241-309 are entirely informative in nature and do not have to be reviewed until the data they provide are considered

41、to be no longer valid or useful. EN ISO 9241-300:2008 (E) DIN EN ISO 9241-300:2009-06 56 Integrated vs. modular products Display products are not always single integrated products (e.g. PDA, cellular phones, ATM), but can also comprise a system of independent modules (system units, monitors, graphic

42、 cards) that will need to be separately type tested individually. There are cases where product features having ergonomic impact can be tested independently of the other modules in the same system. A part of the ISO 9241-300 subseries might well contain an analysis and compliance testing method for

43、that particular type of product. In other cases, modules cannot be type-tested independently either because they affect one anothers behaviour, or because the image quality depends on the behaviour of the user. Here, ISO 9241-307 is unable to provide a complete analysis or compliance (see, for examp

44、le, ISO/IEC 17025) testing methods, and a section of the analysis and compliance evaluation will instead have to be performed as field assessment at the workplace. See Table 2. Table 2 Example of analysis and compliance testing approach for a modular system Office PC Modules affecting a particular f

45、eature Some features covered by type testing Display monitor Display adapter Software User Task Lighting Number of display characters on screen X X X X Viewing distance X X Addressable screen size X Addressable display resolution X X X X Type of character font and font size X X X Number of display c

46、olours X X X X X Number of grey steps X X X X X Refresh rate, flicker X X X X X Reflection characteristics X X X X NOTE 1 The analysis and compliance testing of the individual modules was made for a specified set of intended usage, which included a specification of the range of other modules the par

47、ticular module needed to be used with. NOTE 2 The test reports included a statement on the intended uses and other kinds of module the analysis and compliance testingcovered. NOTE 3 When a large system was purchased, the customer verified from the analysis and compliance testing reports that the mod

48、ules were intended to be able to work together. NOTE 4 Final ergonomics quality was verified as field assessment at the workplace. EN ISO 9241-300:2008 (E) DIN EN ISO 9241-300:2009-06 67 Work environments Some of the ergonomics aspects of humandisplay interaction are affected by the environment (see

49、 Table 3). By using the guidance provided in ISO 9241-303 and the methods specified in ISO 9241-304, ISO 9241-305 and ISO 9241-306, it is usually possible to derive a good understanding of how to analyse a work environment for which a specific analysis and compliance method does not exist in ISO 9241-307. Table 3 Examples of work environments Work environment Task Office environment Medical environment Control room Production environment Counter Mobile environment Airport/railwaystation Re