DIN EN 13549-2001 Cleaning services - Basic requirements and recommendations for quality measuring systems German version EN 13549 2001《清洁服务 质量度量系统的基本要求和推荐方法》.pdf

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1、ICS 03.080.30Reinigungsdienstleistungen Grundanforderungen und Empfehlungen fr QualittsmesssystemeRef. No. DIN EN 13549 : 2001-10English price group 12 Sales No. 111202.02DEUTSCHE NORM October 2001EN 13549EN comprises 22 pages. No part of this standard may be reproduced without the prior permission

2、ofDIN Deutsches Institut fr Normung e. V., Berlin. Beuth Verlag GmbH, 10772 Berlin, Germany,has the exclusive right of sale for German Standards (DIN-Normen).Cleaning servicesBasic requirements and recommendations for qualitymeasuring systemsEnglish version of DIN EN 13549European Standard EN 13549

3、: 2001 has the status of a DIN Standard.A comma is used as the decimal marker.National forewordThis standard has been prepared by CEN/TC 328 Standard measuring system for cleaning performance.The responsible German body involved in its preparation was the Normenausschuss Gebrauchstauglichkeitund Die

4、nstleistungen (Usability, Performance and Services Standards Committee).EN ISO 9000 is the standard corresponding to International Standard ISO 8402 referred to in clause 2 ofthe EN.National Annex NAStandard referred to(and not included in Normative references)DIN EN ISO 9000 Quality management syst

5、ems Fundamentals and vocabulary (ISO 9000 : 2000);Trilingual version EN ISO 9000 : 2000English versionICS 03.080.30Management Centre: rue de Stassart 36, B-1050 BrusselsEuropean Committee for StandardizationComit Europen de NormalisationEuropisches Komitee fr NormungCleaning servicesBasic requiremen

6、ts and recommendations for qualitymeasuring systems 2001. CEN All rights of exploitation in any form and by any meansreserved worldwide for CEN national members.Ref. No. EN 13549 : 2001 EServices de nettoyage Exigenceset recommandations fondamentalespour les systmes de mesurage dela qualitReinigungs

7、dienstleistungen Grundanforderungen undEmpfehlungen frQualittsmesssystemeThis European Standard was approved by CEN on 2001-04-19.CEN members are bound to comply with the CEN/CENELEC Internal Regulationswhich stipulate the conditions for giving this European Standard the status of anational standard

8、 without any alteration.Up-to-date lists and bibliographical references concerning such nationalstandards may be obtained on application to the Management Centre or to anyCEN member.The European Standards exist in three official versions (English, French, German).A version in any other language made

9、 by translation under the responsibility of aCEN member into its own language and notified to the Management Centre hasthe same status as the official versions.CEN members are the national standards bodies of Austria, Belgium, the CzechRepublic, Denmark, Finland, France, Germany, Greece, Iceland, Ir

10、eland, Italy,Luxembourg, the Netherlands, Norway, Portugal, Spain, Sweden, Switzerland,and the United Kingdom.|May 2001EN 13549Page 2EN 13549 : 2001Contents1322PPage 3EN 13549 : 2001NNI.Page 4EN 13549 : 2001Page 5EN 13549 : 2001Page 6EN 13549 : 20014.1 ConditionsPage 7EN 13549 : 20014.2 Inspection4.

11、2.1 Items of inspection4.2.2 Criteria4.2.3 Procedures for inspection4.2.4 Moment of inspectionPage 8EN 13549 : 20014.2.5 Conclusion and reporting4.3.2 Sample size4.3 Sampling4.3.1 Method of sampling4.3.3 Probability4.4 Average outgoing qualityPage 9EN 13549 : 20015 Recommendations5.1 Quality levels5

12、.2 Understandability5.3 Operating costs5.4 Objective methods of measurement5.5 Sample inspection5.6 Range of applicationPage 10EN 13549 : 20015.7 Cleaning related services5.8 Periodic work5.9 Corrective actions5.10 Examples of items5.11 Stratification5.12 Minimum sample size5.13 Mode of operation5.1

13、4 Specific circumstances of operationonPage 11EN 13549 : 2001Page 12EN 13549 : 2001Page 13EN 13549 : 2001Page 14EN 13549 : 2001Page 15EN 13549 : 2001Page 16EN 13549 : 2001Page 17EN 13549 : 2001Page 18EN 13549 : 2001Page 19EN 13549 : 2001Page 20EN 13549 : 2001Page 21EN 13549 : 2001Page 22EN 13549 : 2001