BS EN ISO 9921-2003 Ergonomics - Assessment of speech communication《人类工效学 语音通讯的评估》.pdf
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1、 g49g50g3g38g50g51g60g44g49g42g3g58g44g55g43g50g56g55g3g37g54g44g3g51g40g53g48g44g54g54g44g50g49g3g40g59g38g40g51g55g3g36g54g3g51g40g53g48g44g55g55g40g39g3g37g60g3g38g50g51g60g53g44g42g43g55g3g47g36g58The European Standard EN ISO 9921:2003 has the status of a British StandardICS 13.180Ergonomics Ass
2、essment of speech communicationBRITISH STANDARDBS EN ISO 9921:2003Incorporating Corrigenda Nos. 1 and 2BS EN ISO 9921:2003This British Standard was published under the authority of the Standards Policy and Strategy Committee on 26 November 2003 BSI 28 October 2005ISBN 0 580 42979 2request to its sec
3、retary.Cross-referencesThe British Standards which implement international or European publications referred to in this document may be found in the BSI Catalogue under the section entitled “International Standards Correspondence Index”, or by using the “Search” facility of the BSI Electronic Catalo
4、gue or of British Standards Online.This publication does not purport to include all the necessary provisions of a contract. Users are responsible for its correct application.Compliance with a British Standard does not of itself confer immunity from legal obligations.Summary of pagesThis document com
5、prises a front cover, an inside front cover, the EN ISO title page, the EN ISO foreword page, the ISO title page, pages ii to v, a blank page, pages 1 to 28, an inside back cover and a back cover.The BSI copyright notice displayed in this document indicates when the document was last issued.Amendmen
6、ts issued since publicationAmd. No. Date Comments14922 Corrigendum No. 123 December 2003 Correction to EN ISO foreword page15612 Corrigendum No. 228 October 2005 Addition of supersession detailsA list of organizations represented on this committee can be obtained on enquiries on the interpretation,
7、or proposals for change, and keep the UK interests informed; monitor related international and European developments and promulgate them in the UK.National forewordThis British Standard is the official English language version of EN ISO 9921:2003. It is identical with ISO 9921:2003. It supersedes BS
8、 ISO 9921-1:1996, which is withdrawn.The UK participation in its preparation was entrusted to Technical Committee PH/9, Applied ergonomics, which has the responsibility to: aid enquirers to understand the text; present to the responsible international/European committee any EUROPEAN STANDARDNORME EU
9、ROPENNEEUROPISCHE NORMEN ISO 9921October 2003ICS 13.180English versionErgonomics - Assessment of speech communication (ISO9921:2003)Ergonomie - Evaluation de la communication parle (ISO9921:2003)Ergonomie - Beurteilung der Sprachkommunikation (ISO9921:2003)This European Standard was approved by CEN
10、on 1 October 2003.CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this EuropeanStandard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such nationalstandards may
11、be obtained on application to the Management Centre or to any CEN member.This European Standard exists in three official versions (English, French, German). A version in any other language made by translationunder the responsibility of a CEN member into its own language and notified to the Managemen
12、t Centre has the same status as the officialversions.CEN members are the national standards bodies of Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece,Hungary, Iceland, Ireland, Italy, Luxembourg, Malta, Netherlands, Norway, Portugal, Slovakia, Spain, Sweden, Switzerland a
13、nd UnitedKingdom.EUROPEAN COMMITTEE FOR STANDARDIZATIONCOMIT EUROPEN DE NORMALISATIONEUROPISCHES KOMITEE FR NORMUNGManagement Centre: rue de Stassart, 36 B-1050 Brussels 2003 CEN All rights of exploitation in any form and by any means reservedworldwide for CEN national Members.Ref. No. EN ISO 9921:2
14、003 ECORRECTED 2003-12-03ForewordThis document (EN ISO 9921:2003) has been prepared by Technical Committee ISO/TC 159“Ergonomics“ in collaboration with Technical Committee CEN/TC 122 “Ergonomics“, thesecretariat of which is held by DIN.This European Standard shall be given the status of a national s
15、tandard, either by publication ofan identical text or by endorsement, at the latest by April 2004, and conflicting nationalstandards shall be withdrawn at the latest by April 2004.According to the CEN/CENELEC Internal Regulations, the national standards organizations ofthe following countries are bo
16、und to implement this European Standard: Austria, Belgium, CzechRepublic, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy,Luxembourg, Malta, Netherlands, Norway, Portugal, Slovakia, Spain, Sweden, Switzerland andthe United Kingdom.Endorsement noticeThe text of ISO 9921:20
17、03 has been approved by CEN as EN ISO 9921:2003 without anymodifications.EN ISO 9921:2003Reference numberISO 9921:2003(E)INTERNATIONAL STANDARD ISO9921First edition2003-10-15Ergonomics Assessment of speech communication Ergonomie valuation de la communication parle EN ISO 9921:2003DPlcsid Fremia ihT
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22、he.r ISO cirypothg fofice saCe tsopale 65 eneG 1121-HC 02 avleT. 4 + 10 947 22 1 11 xaF0 947 22 14 + 9 74 E-mial coirypthgis.o groWe bwww.is.o groii EN ISO 9921:2003I SO 3002 All irhgts seredevr iiiContents Page Foreword iv Introduction v 1 Scope 1 2 Normative references . 1 3 Terms and definitions.
23、 1 4 Descriptions of speech communications. 3 4.1 General. 3 4.2 Speaker 3 4.3 Transmission channel 3 4.4 Listener 3 5 Performance of speech communications. 3 5.1 General. 3 5.2 Alert and warning situations 4 5.3 Person-to-person communications 4 5.4 Public address in public areas 4 5.5 Personal com
24、munication systems 5 5.6 Summary of recommended minimum performance 5 6 Assessment and prediction . 5 6.1 General. 5 6.2 Subjective assessment methods 5 6.3 Objective assessment and prediction methods 6 Annex A (normative) Speaker and listener characteristics . 7 Annex B (informative) Subjective spe
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