BS 7872-2011 Manned security services Cash and valuables in transit services (collection and delivery) Code of practice《人工安全服务 转接服务(收集和发放)中的现金和贵重物品 实施规范》.pdf

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1、raising standards worldwideNO COPYING WITHOUT BSI PERMISSION EXCEPT AS PERMITTED BY COPYRIGHT LAWBSI Standards PublicationBS 7872:2011Manned security services Cash and valuables in transitservices (collection anddelivery) Code of practicePublishing and copyright informationThe BSI copyright notice d

2、isplayed in this document indicates when the documentwas last issued. BSI 2011ISBN 978 0 580 73825 8ICS 03.080.20; 13.310The following BSI references relate to the work on this standard:Committee reference GW/3Draft for comment 11/30238815 DCPublication historyFirst published November 1996Second edi

3、tion, July 2002Third (present) edition, August 2011Amendments issued since publicationDate Text affectedBS 7872:2011 BRITISH STANDARDContentsForeword ii1 Scope 12 Normative references 13 Terms and definitions 14 CVIT company organization 26 Employees 47 Vehicles 88 Secure premises 99 Control room 91

4、0 Vault 11Bibliography 13Summary of pagesThis document comprises a front cover, an inside front cover, pages i to iv,pages 1 to 14, an inside back cover and a back cover.BRITISH STANDARD BS 7872:2011 BSI 2011 iForewordPublishing informationThis British Standard is published by BSI and came into effe

5、ct on 31 August2011. It was prepared by Technical Committee GW/3, Manned security services.Alist of organizations represented on this committee can be obtained on requestto its secretary.SupersessionThis British Standard supersedes BS 7872:2002+A1:2006, which is withdrawn.Information about this docu

6、mentThis is a full revision of the standard, and introduces updated recommendationsto take account of current legislation, particularly the Private Security IndustryAct 2001 1, and current good practice within the industry.Assessed capability. Users of this British Standard are advised to consider t

7、hedesirability of quality system assessment and registration against BS EN ISO 9001by an accredited third-party certification body.Service certification/inspection. Users of this British Standard are advised toconsider the desirability of third-party certification of service conformity withthis Brit

8、ish Standard and BS 7858. Users seeking assistance in identifyingappropriate conformity assessment bodies or schemes may ask BSI to forwardtheir enquiries to the relevant association.Use of this documentAs a code of practice, this British Standard takes the form of guidance andrecommendations. It sh

9、ould not be quoted as if it were a specification andparticular care should be taken to ensure that claims of compliance are notmisleading.Any user claiming compliance with this British Standard is expected to be able tojustify any course of action that deviates from its recommendations.Presentationa

10、l conventionsThe provisions in this standard are presented in roman (i.e. upright) type. Itsrecommendations are expressed in sentences in which the principal auxiliaryverb is “should”.Commentary, explanation and general informative material is presented insmaller italic type, and does not constitute

11、 a normative element.Contractual and legal considerationsThis publication does not purport to include all the necessary provisions of acontract. Users are responsible for its correct application.Compliance with a British Standard cannot confer immunity from legalobligations.Particular attention is d

12、rawn to the following specific acts and regulations. The Private Security Industry Act 2001 1; The Employers Liability (Compulsory Insurance) (Amendment) Regulations2011 2; The Employers Liability (Compulsory Insurance) (Amendment) Regulations(Northern Ireland) 2009 3; The Health and Safety at Work

13、etc. Act 1974 4;BRITISH STANDARDBS 7872:2011ii BSI 2011 The Data Protection Act 1998 5; The Personal Protective Equipment Regulations 2002 6; The Road Vehicles (Construction and Use) (Amendment) Regulations2011 7; The Equality Act 2010 8; The Employment Protection Act 1975 9; The Passenger and Goods

14、 Vehicles (Recording Equipment) (Tachograph Card)Regulations 2006 10; The Passenger and Goods Vehicles (Recording Equipment) (Tachograph Card)Regulations (Northern Ireland) 2007 11; The Road Vehicles (Registration and Licensing) (Amendment) (No. 2)Regulations 2010 12; The Furniture and Furnishings (

15、Fire) (Safety) (Amendment) Regulations2010 13; The Fire Safety (Employees Capabilities) (England) Regulations 2010 14; The Fire Safety (Scotland) Amendment Regulations 2010 15; The Fire Safety Regulations (Northern Ireland) 2010 16; The Building Regulations 2010 17; The Building Regulations (Amendme

16、nt) Act (Northern Ireland) 2009 18; The Building (Scotland) Amendment Regulations 2011 19; The Workplace (Health, Safety and Welfare) Regulations 1992 20; The Workplace (Health, Safety and Welfare) Regulations (Northern Ireland)1993 21.BRITISH STANDARD BS 7872:2011 BSI 2011 iiiBRITISH STANDARDBS 787

17、2:2011This page deliberately left blankiv BSI 20111 ScopeThis British Standard gives recommendations for the organization, staffing,operation and management of companies providing a cash andvaluables-in-transit (CVIT) service (collection and delivery) on a contracted basis.NOTE It is recognized that

18、 CVIT companies might provide a wide range of servicesthat are not specifically covered by this standard (e.g. ATM replenishment, cashprocessing).2 Normative referencesThe following referenced documents are indispensable for the application ofthis document. For dated references, only the edition cit

19、ed applies. For undatedreferences, the latest edition of the referenced document (including anyamendments) applies.BS 7858, Security screening of individuals employed in a security environment Code of practiceBS EN 356:2000, Glass in building Security glazing Testing and classificationof resistance

20、against manual attackBS EN 1063:2000, Glass in building Security glazing Testing and classificationof resistance against bullet attackPD 6662:2010, Scheme for the application of European standards for intrusionand hold-up alarm systems3 Terms and definitionsFor the purpose of this standard the follo

21、wing terms and definitions apply.3.1 cash and valuables-in-transit (CVIT) serviceservice provided by a company for the secure transport of cash, securities andother valuable goods3.2 collection authorization cardcard issued to CVIT delivery employees to verify their presence and purpose tocustomers,

22、 allocated on the day of delivery for a specific route of service3.3 control roomarea from which the operation of secure premises can be controlled3.4 customerindividual or organization that contracts a CVIT company to carry out agreedservices3.5 secure premiseslocation in which cash securities and

23、other valuable goods are kept and areprotected against loss or theft through security measures3.6 vaultdesignated part of the secure premises that provides safe storage for cashand/or valuablesBRITISH STANDARD BS 7872:2011 BSI 2011 14 CVIT company organization4.1 Structure and principles4.1.1 The CV

24、IT company should comprise a definitive management structure,with effective control and accountability at each level of operation.NOTE Users of this British Standard are advised to consider the desirability ofquality system assessment and registration against BS EN ISO 9001 by an accreditedthird-par

25、ty certification body.4.1.2 A complaints management process should be implemented.NOTE Further information regarding complaints management processes can befound in BS ISO 10002.4.1.3 The CVIT company should make its annual accounts available to thecustomer for examination, where required, unless it

26、is a starting business as asubsidiary of an established company or a new company whose managers areexperienced in the field of CVIT, in which case it should be able to demonstratethat it has substantial financial backing.NOTE It is important that the CVIT company is aware of the need to have suffici

27、entworking capital to meet its requirements and of having fixed capital that is sufficientto meet its current and anticipated needs.4.1.4 An outline of the security procedures and processes specific to the servicebeing provided should be documented and given to the customer prior to or atthe start o

28、f the contract (e.g. confirmation of the identitiy of CVIT personnel,receipting process).4.2 Insurance4.2.1 The CVIT company should possess public, contractual, efficacy andemployer liability insurance cover at a level commensurate with the nature ofthe CVIT undertaking and the number of persons emp

29、loyed. All vehicles used forCVIT operations should be appropriately insured.NOTE Attention is drawn to the Employers Liability (Compulsory Insurance)(Amendment) Regulations 2011 2 and the Employers Liability (CompulsoryInsurance) (Amendment) Regulations (Northern Ireland) 2009 3.4.2.2 In addition, f

30、idelity guarantee should be available and the limit of theinsurers liability should be confirmed for special risks of the industry, e.g. loss ofcash, loss of keys and product liability.4.2.3 The CVIT company should agree with the customer the terms andconditions on which work is to be undertaken and

31、 should indicate their insuredliabilities.5 Operations5.1 Surveys and risk assessments5.1.1 Prior to, or at the commencement of a contract, the CVIT company shouldcarry out a survey and risk assessment of the customers premises and immediatevicinity. The survey and risk assessment should be carried

32、out by employees whohave undertaken appropriate training for the role, as designated and defined bythe CVIT company.5.1.2 The documentation used for this purpose should include vehicle parking,access to the premises and the anticipated public presence at or en route to thecollection/delivery points.

33、BRITISH STANDARDBS 7872:20112 BSI 20115.1.3 A revised survey and risk assessment should be carried out when majorchanges (such as building alterations) are made to the premises or service. Thecompany should brief the customer in their operating security and serviceprocedures. The company should info

34、rm the customer of any changes made tothe premises or service offered.NOTE Attention is drawn to the Health and Safety at Work etc. Act 1974 4.5.1.4 Site-specific risks that are not covered by standard company proceduresshould be effectively communicated to the CVIT employees servicing the site.5.1.

35、5 Records should be kept of the results of all surveys and risk assessments.NOTE Attention is drawn to the Data Protection Act 1998 5.5.2 Operational support5.2.1 A procedure should be established by the CVIT company that enablesemployees to procure assistance or advice whilst they are carrying out

36、theirduties and to provide them with support.5.2.2 Vehicles carrying out CVIT services should be equipped with acommunication system such as a telephone or radio. Procedures should be inplace for communications equipment to be regularly checked. The CVIT companyshould define the regularity of checks

37、 in procedural documentation, based onthe type of communications equipment used and its function.5.3 Equipment5.3.1 Equipment used in connection with CVIT operations should be fit forpurpose, as determined by the CVIT company. Equipment should be maintainedin accordance with the manufacturers recomm

38、endations. Procedures should beput in place for equipment to be regularly checked by CVIT employees. The CVITcompany should define the regularity of checks in procedural documentation,based on the type of equipment used and its function.5.3.2 The CVIT company should carry out regular checks on its e

39、mployees fortheir correct use of equipment. The CVIT company should define the regularityof checks in procedural documentation, based on each employees duties andthe type of equipment being used.NOTE Attention is drawn to the Personal Protective Equipment Regulations2002 6.5.3.3 Employees should be

40、required to sign for equipment issued by the CVITcompany and to give an undertaking to return these on termination of theiremployment, where applicable.5.4 VehiclesVehicles used for CVIT services should be checked regularly to ensure that theyare fit for use. The CVIT company should define the regul

41、arity of checks inprocedural documentation, based on the type of vehicle used and its function.NOTE Attention is drawn to the Road Vehicles (Construction and Use)(Amendment) Regulations 2011 7.5.5 Documents and document control5.5.1 The CVIT company should have a secure, lockable administrative offi

42、ce inwhich all records, professional documents and files are kept. The process forrecord management and retention should take account of the needs of the CVITcompany and the customer, as agreed between the two parties.BRITISH STANDARD BS 7872:2011 BSI 2011 3NOTE Attention is drawn to the Data Protec

43、tion Act 1998 5.5.5.2 The CVIT company should maintain a system of document control for allareas affecting security, CVIT employees and customer service. A process shouldbe implemented to check that documentation relating to working practices,forms and systems is current and, where relevant, has bee

44、n issued to CVITemployees.NOTE Attention is drawn to the Data Protection Act 1998 5. Electronicinformation management systems are covered in BS 10008, BIP 0008-1, BIP 0008-2and BIP 0008-3.6 Employees6.1 Selection and security screening6.1.1 The ten-year history of personnel involved in CVIT duties,

45、or having accessto details of CVIT duties, should be security screened in accordance withBS 7858.NOTE Attention is drawn to the Private Security Industry Act 2001 1.6.1.2 Where employment is on an occasional or part-time basis, employmentchecks should be to the same standard and extent as those appl

46、ied to full-timeemployees.NOTE Attention is drawn to the Equality Act 2010 8.6.2 Terms of employment6.2.1 Employees should receive standard operating procedures along with aclear, concise and unambiguous contract of employment.NOTE Attention is drawn to the provisions of the Employment ProtectionAct

47、 1975 9.6.2.2 The CVIT company should advise employees that any breach of securityprocedures might be regarded as a breach of their terms and conditions ofemployment.6.3 Identification6.3.1 Employees should be issued with a photographic identity card confirmingtheir employment with the CVIT company.

48、 They should be instructed to carrythis photographic identity card at all times while on duty.NOTE Attention is drawn to the Private Security Industry Act 2001 1.6.3.2 The CVIT company should renew photographic identity cards for eachemployee at least once every three years.6.3.3 Each photographic i

49、dentity card should be uniquely numbered and includethe following information:a) company name and address;b) employee name, photograph (taken at the time of card issue), signature andemployee number;c) expiry date.NOTE It might be advisable to consider implementing anti-counterfeiting measures,such as holographic cards.BRITISH STANDARDBS 7872:20114 BSI 20116.3.4 The expiry date should be not later than three years from the date ofissue.6.3.5 A formal proce