BS 7499-2013 Static site guarding and mobile patrol service Code of practice《固定场所站岗和移动巡逻服务 实施规程》.pdf

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1、BSI Standards PublicationBS 7499:2013Static site guarding andmobile patrol service Codeof practicePublishing and copyright informationThe BSI copyright notice displayed in this document indicates when the documentwas last issued. The British Standards Institution 2013Published by BSI Standards Limit

2、ed 2013ISBN 978 0 580 81340 5ICS 13.310The following BSI references relate to the work on this standard:Committee reference GW/3Draft for comment 13/30275054 DCPublication historyFirst published as BS 7499-1, December 1991Second edition, June 1998Third edition, February 2002Fourth edition, July 2007

3、Fifth (present) edition, September 2013Amendments issued since publicationDate Text affectedBS 7499:2013 BRITISH STANDARDContentsForeword ii1 Scope 12 Normative references 13 Terms and definitions 14 The organization 35 Resources 36 Service 16AnnexesAnnex A (informative) Use of the term “security gu

4、arding” 24Bibliography 25Summary of pagesThis document comprises a front cover, an inside front cover, pages i to iv,pages 1 to 26, an inside back cover and a back cover.BRITISH STANDARD BS 7499:2013 The British Standards Institution 2013 iForewordPublishing informationThis British Standard is publi

5、shed by BSI Standards Limited, under licence fromThe British Standards Institution, and came into effect on 30 September 2013. Itwas prepared by Technical Committee GW/3, Manned security services. A list oforganizations represented on this committee can be obtained on request to itssecretary.Superse

6、ssionThis British Standard supersedes BS 7499:2007, which is withdrawn.Information about this documentThis is a full revision of the standard and has been updated to reflect changes incurrent working practices, including the use of short term lease/hire vehicles.Use of this documentAs a code of prac

7、tice, this British Standard takes the form of guidance andrecommendations. It should not be quoted as if it were a specification andparticular care should be taken to ensure that claims of compliance are notmisleading.Any user claiming compliance with this British Standard is expected to be able toj

8、ustify any course of action that deviates from its recommendations.It has been assumed in the preparation of this British Standard that theexecution of its provisions will be entrusted to appropriately qualified andexperienced people, for whose use it has been produced.Presentational conventionsThe

9、provisions of this standard are presented in roman (i.e. upright) type. Itsrecommendations are expressed in sentences in which the principal auxiliaryverb is “should”.Commentary, explanation and general informative material is presented insmaller italic type, and does not constitute a normative elem

10、ent.The word “should” is used to express recommendations of this standard. Theword “may” is used in the text to express permissibility, e.g. as an alternative tothe primary recommendation of the clause. The word “can” is used to expresspossibility, e.g. a consequence of an action or an event.Notes a

11、nd commentaries are provided throughout the text of this standard.Notes give references and additional information that are important but do notform part of the recommendations. Commentaries give background information.Contractual and legal considerationsThis publication does not purport to include

12、all the necessary provisions of acontract. Users are responsible for its correct application.Compliance with a British Standard cannot confer immunity from legalobligations.Particular attention is drawn to the following specific regulations: Rehabilitation of Offenders Act, 1974 1; The Working Time

13、Regulation, 2003 2; The Equality Act, 2010 3; Private Security Industry Act, 2001 4;BRITISH STANDARDBS 7499:2013ii The British Standards Institution 2013 Data Protection Act, 1998 5; Health and Safety at Work etc. Act, 1974 6.BRITISH STANDARD BS 7499:2013 The British Standards Institution 2013 iiiBR

14、ITISH STANDARDBS 7499:2013This page deliberately left blankiv The British Standards Institution 20131 ScopeThis British Standard gives recommendations for the management, staffing andoperation of an organization providing security guarding (see Annex A) serviceson a static site and/or mobile patrol

15、basis.This British Standard does not apply to all security services, for examplecash-in-transit services, secure parcel services, keyholding and response services,door supervisors, close protection services, event stewarding and themanagement and operation of closed-circuit television (CCTV).NOTE Re

16、commendations for cash-in-transit services, CCTV, door supervisors,keyholding and response services and event stewarding are given in BS 7872,BS 7958, BS 7960, BS 7984 and BS 8406 respectively.2 Normative referencesThe following documents, in whole or in part, are normatively referenced in thisdocum

17、ent and are indispensable for its application. For dated references, onlythe edition cited applies. For undated references, the latest edition of thereferenced document (including any amendments) applies.BS 5839-1, Fire detection and fire alarm systems for buildings Part 1: Code ofpractice for desig

18、n, installation, commissioning and maintenance of systems innon-domestic premisesBS 5979, Remote centres receiving signals from fire and security systems Codeof practiceBS 7858, Security screening of individuals employed in a security environment Code of practiceBS 7958, Closed circuit television (C

19、CTV) Management and operation Code ofpracticeBS 7984, Keyholding and response services Code of practiceBS EN 50131-1, Alarm systems Intrusion and hold-up systems SystemrequirementsPD 6662, Scheme for the application of European standards for intrusion andhold-up alarm systems3 Terms and definitionsF

20、or the purposes of this British Standard, the following terms and definitionsapply.3.1 assignment instructionsoperational document detailing site specific contractual duties3.2 check callroutine communication to verify the location and status of a security officer onan assignment3.3 competent person

21、person, suitably trained and qualified by knowledge and practical experience,and provided with the necessary instructions, to enable the required task(s) tobe carried out correctly3.4 control roomlocation where operational procedures are monitored and/or managedBRITISH STANDARD BS 7499:2013 The Brit

22、ish Standards Institution 2013 1NOTE For the purposes of this British Standard the control room is also known asthe communication centre.3.5 controllerperson designated to monitor control room operations and communications3.6 customerindividual or body retaining the services of the organization3.7 k

23、ey(s)instrument or data allowing authorized access to a customers property3.8 keyholdingservice whereby the organization holds keys to a customers premises and/orequipment for use as agreed in the contractNOTE 1 Keyholding might involve dual key systems. One key is held by thecustomer, and another (

24、different) key to the same premises or equipment is held bythe organization. Both keys would be required to gain access to the premises or tooperate the equipment.NOTE 2 See BS 7984 for further information on keyholding and response services.3.9 mobile patrolsecurity services provided by security of

25、ficers travelling to multiple sitesphysically distant from one another, within a defined period of time3.10 organizationsole or main provider of static site guarding and/or mobile patrol services to aparticular customer3.11 principalowner, partner, board director or other top executive in the privat

26、e sector, or anexecutive officer in the public sector or a not-for-profit organization3.12 secure facilitystrongly constructed dedicated room or securely mounted lockable cabinet forthe holding of keys3.13 security officerperson who performs duties at a static site or on a mobile patrol3.14 static s

27、itefixed location or premises to which a security officer is assigned for a fixedlength of time3.15 supplierindividual or company (and the persons employed, including all levels ofsubcontractor, by that individual or company) that supplies the organizationwith equipment, material and/or labour which

28、 is used in providing the service tothe customer3.16 takeovertransfer of contractual responsibilities from one organization to anotherBRITISH STANDARDBS 7499:20132 The British Standards Institution 20134 The organization4.1 StructureThe organization should possess a clearly defined management struct

29、ureshowing control and accountability at each level of operation.The organization should operate a complaints management system.NOTE 1 Guidance is given in BS ISO 10002.Details of the ownership of the organization should be established and theprincipals curricula vitae made available. Any unspent cr

30、iminal convictions orundischarged bankruptcy of a principal should be disclosed on request.NOTE 2 Attention is drawn to the Rehabilitation of Offenders Act 1974 1, whoseprovisions govern such disclosure.4.2 FinancesThe organization should have sufficient working capital for its requirements.The capi

31、tal reserves of the organization should be sufficient for current andplanned needs.The organization should be able to present two years audited trading accounts,except if it is starting as a subsidiary of an established business, and adequatefinancial backing is evident, or in the case of a new star

32、t up business wheremanagement accounts should be made available to show that the organizationcan demonstrate it has the funding available to achieve its plan for the business.NOTE Where the organization is solely providing a service in-house (and notcontracting out such services), some of the recomm

33、endations given in this subclausemight not apply.The organization should prepare annual accounts in accordance with applicableaccounting standards. The accounts should be certified by an accountant orsolicitor with complete details of expenditure and income. Accounts should beavailable for examinati

34、on on request.4.3 InsuranceThe organization should possess insurance cover commensurate with thebusiness undertaken and the number of persons employed, e.g. public liability,contractual, efficacy, employers liability and vehicle insurance.NOTE Where the organization is solely providing a service in-

35、house (and notcontracting out such services), then efficacy insurance and some other types ofinsurance mentioned in this subclause might not be needed.Fidelity guarantee should be available up to limits required by the customer,e.g. loss of keys, wrongful arrest and product liability.5 Resources5.1

36、PremisesThe organization should have an administrative office(s) and/or operationalcentre(s) where records, professional and business documents, certificates,correspondence, files and other documents necessary for conducting businesstransactions should be kept in a secure manner. The location of rec

37、ords anddocumentation, both local and centralized, should be clearly defined by theorganization.BRITISH STANDARD BS 7499:2013 The British Standards Institution 2013 35.2 Control room5.2.1 DesignControl rooms should be designed to allow the following functions, whether incombination or alone, to be p

38、erformed:a) provision or procurement of assistance, information or advice for securityofficers (on static sites and mobile patrols) and supervisors, in routine andemergency situations;b) effective monitoring of security officers (on static sites and mobile patrols)and supervisors, by strict observan

39、ce of documented, established telephone,radio or other communication procedures;c) recording, in accordance with 5.2.7, of all appropriate routine andemergency matters, to enable management to deal quickly and efficientlywith contractual responsibilities;d) recording the movement of customers keys h

40、eld in the control room(see 6.6).Control rooms should be restricted areas open only to authorized personnel.Where control rooms are outsourced, the organization should be provided withdocumentation that the control room conforms to 5.2.5.2.2 LocationControl rooms should be situated within premises o

41、wned or leased by theorganization, and to which the organization has access at all times.5.2.3 ConstructionAll parts of the shell of a control room should be soundly constructed to ensurephysical security, safety and integrity, for the protection of employees and thesafeguarding of customers records

42、 and property.Only the following openings should be permitted in the shell of a control room:a) a normal entrance;b) emergency exits;c) glazed areas;d) ventilation inlets and outlets;e) service inlets and outlets;f) key transfer hatches.NOTE Attention is drawn to relevant building regulations, fire

43、regulations andhealth and safety legislation.If the normal entrance is directly accessible from the exterior of the premises inwhich the control room is situated, it should comprise two sequential doorscontrolled from within the control room and interlocked to prevent more thanone door from opening

44、at a time.If the normal entrance to the control room is located within the premises towhich access is controlled, a single door should be sufficient. The door shouldopen outwards and should have a locking device, operable from within thecontrol room and which can be unlocked from outside.All doors,

45、including emergency exits, hinges, frames, fixings and locking devicesshould be of substantial construction, resistant to entry by physical attack.BRITISH STANDARDBS 7499:20134 The British Standards Institution 2013Emergency exit doors should open outwards and should have unlocking devicesfor releas

46、e, only in emergencies. Emergency doors should be fitted witha 24 hour remote-signalling intruder alarm system conforming toBS EN 50131-1/PD 6662.Voice communication across normal entrance doors should be by an intercomsystem. A viewing means should be incorporated so that the identity of personswis

47、hing to enter the control room can be established before the control roomdoor is opened.External or publicly accessible glazed areas should be protected to offerresistance to entry by physical attack, e.g. by the use of window bars.Ventilation and service inlets and outlets should also be protected.

48、 Internaloperational areas should not be visible externally.The equipment, furnishings and layout of the control room should allow itsefficient operation. Heating, lighting and ventilation should be provided toensure a comfortable working environment.Facilities for the management and operation of CC

49、TV systems should conform toBS 7958.Control rooms that serve as a manned or unmanned alarm-receiving centre forintruder, fire, CCTV and social alarm systems and other monitoring services, andrequire a unique reference number (URN) for emergency response, should beconstructed and secured in accordance with BS 5979.1)5.2.4 FacilitiesA deliberately operated remote-signalling alarm system conforming toBS EN 50131-1/PD 6662 should be installed, with sufficient deliberately operateddevices to allow the controller to warn of any