[外语类试卷]BEC商务英语(高级)阅读模拟试卷109及答案与解析.doc
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1、BEC商务英语(高级)阅读模拟试卷 109及答案与解析 一、 PART ONE 0 Look at the statements below and at the five extracts on the opposite page from an article about how employees are motivated. Which section of the article (A, B, C, D or E) does each statement (1-8) refer to? For each statement (1-8), mark one letter (A, B,
2、C, D or E) on your Answer Sheet. You will need to use some of these letters more than once. A Ensuring employees arrive at work geared up and ready to give their all is a major challenge facing managers today. It used to be so easy. A fat pay cheque and the promise of promotion was all that was need
3、ed to keep people committed, loyal and happy. But the world of work has changed, and nowadays, organisations cannot rely on the corporate cheque book to give them the edge. Numerous employee surveys have shown that although pay still makes people tick, a whole raft of other issues have entered the m
4、otivation equation. B One of the problems is that managers often dont appreciate they are playing in a completely new ball game, and a reliance on old-style motivational techniques just wont work in todays technology-driven, fast-paced business environment. For example, an employee could be working
5、in South Africa, with a boss sitting in London and the main client they are dealing with based in Asia. So for someone who is very motivated by face-to-face contact and a collegiate environment, that could be a huge problem. C What most employees expect is the chance to work flexibly, on interesting
6、 and stimulating tasks that give them the opportunity to develop their skills and talents. Managers on the ground may not always be able to influence pay and working practices - but, if they are to extract top performance from their teams, they need to know how to press the right buttons and create
7、a culture that will inspire their workforce, a culture in which achievement is acknowledged and people feel valued. D Organisations should focus on asking people what they want - a relatively simple task that is too often considered unnecessary. However, questions about motivation have to be asked s
8、kilfully, or you wont get to the bottom of what really makes people go that extra mile. Two people may both say they want an interesting and stimulating job, but have widely divergent ideas of what would constitute such a position: a city trader would probably find business consultancy boring, and a
9、 consultant might be scared by the city traders job, but both may be very satisfied with their own job. E There are huge gaps between what employees expect from employers and what they actually get. For instance, employers emphasis on employability (equipping workers with marketable skills) may be s
10、omewhat misguided. One study showed that what people really wanted was not employability but job security. As a result, employees had the feeling that their employer wasnt delivering, which had a detrimental effect on the employees workplace performance and attitudes. The problem lies partly in a la
11、ck of communication: to ensure mutual understanding and to align employees values and goals with those of the organisation, much more conversation is needed. 1 People may perceive the same type of work very differently. 2 It is important that staff gain recognition for what they have done. 3 The beh
12、aviour of staff may be influenced by disappointment with what their organisation provides. 4 Traditional ways of motivating staff cannot be put into practice these days. 5 A good salary alone is no longer enough to motivate staff. 6 It is desirable for staff and their employers to have similar objec
13、tives. 7 Staff should be able to improve their abilities through their work. 8 Not all companies see a need to find out what motivates their staff. 二、 PART TWO 8 The function of the office is to perform administrative work. First it must provide the necessary communications with customers, banks, go
14、vernment departments, and other outside organizations. Second, it must serve the information requirements within the company itself. 【 B1】 _ , the Office Manager must employ the most appropriate business methods, system and equipment. In an efficient administrative structure, clerical operations are
15、 organized so that they add to the profitability of the business. 【 B2】 _ while the total number of workers employed in production has fallen. In Britain, for example, the total workforce in the years 1919- 1976 went up by 24%, while the number of people who were employed in clerical work increased
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