[外语类试卷]BEC商务英语(中级)阅读模拟试卷87及答案与解析.doc
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1、BEC商务英语(中级)阅读模拟试卷 87及答案与解析 一、 PART ONE 0 Marketing Principle A Brilliant marketers try to keep open and flexible, yet there is one unchanging maxim which they share: customers buy products to acquire benefits. Those few words hold the secret of many an innovative organisations success. It is a princ
2、iple which can be applied to almost any product/market decision. The principle itself is almost deceptively simple, which is why some marketers pass it by. The successful marketing organisation will pay more than lip service to its meaning, because it represents the most basic yet most important pri
3、nciple of marketing. B Customers do not buy a product for the product itself. Customers buy clean floors, not floor polish. They buy security, not insurance policies, high performance engines (or status), not Ferraris; better lubrication, not industrial cutting oil. An innovative tool manufacturer r
4、ealised, through the course of its relationship with its customers, that a major problem on the production floor was the time lost in changing abrasive discs. With this in mind, the manufacturer has in the past few months been exerting himself to get the problem solved with the help of a group of te
5、chnicians. C The company invested a lot of time and money in seeking a solution, and invented a highly specialised system of binding grit to disc. The result was a new disc which had a longer life and could be removed and replaced faster than the old type. This gave the organisations customers the b
6、enefit of more efficient production time and better value for money. The benefit in the example served a dual purpose: it gave the customer the advantage of time-saving and cost-effectiveness, and at the same time solved a traditional problem of changing discs. The problem in this case was a custome
7、r need which had to be satisfied. D The concept of customer benefits shows the importance of an organisation being orientated towards the customer, or market, rather than the product, An organisation, for example, manufacturing adding machines in a marketing environment which is moving towards calcu
8、lators will soon find itself and its product obsolete. It must consider what the benefits of its product are in this case computing sums accurately and quickly and make sure that it is providing that benefit better than any other organisation. If a more cost-effective method of computing comes along
9、, the customer will naturally be attracted to that product which incorporates those developments and can therefore provide increased benefits. 1 The principle benefits not only customers but also manufacturers. 2 The customers of the tool manufacturer were found working with discs in low efficiency.
10、 3 If the principle is established in practice, it will enhance the performance of the marketing organisation. 4 The marketing principle indicates that manufacturers should treat their customers as their first concern. 5 The tool manufacturer was innovative in the production of discs. 6 Changing dis
11、cs was no longer time-consuming work which caused a big problem in customers work. 7 Not all marketers pay attention to the marketing principle. 二、 PART TWO 7 Electronic Commerce At the beginning of the 1990s, no one had heard of the Internet, apart from a few researchers and academics. Increasingly
12、, no matter what business you are in, whether it be services, manufacturing, or the primary, sector, the capacity to access and process information, and to interact more directly and speedily with suppliers and customers, is becoming the central means of creating value. Today, electronic commerce is
13、 having an effect on the way many New Zealanders do business. (8) .It has become clear that younger people especially are creating their own Internet-based businesses instead of working for someone else. Equally, a growing number of New Zealanders of all ages and from all walks of life are grasping
14、the opportunities the Internet offers. All these businesses are creating exciting new products and services and are adding value and dynamism to the economy. (9) .Markets are changing and customers are becoming more demanding. Labour, products, and services flow ever more easily across international
15、 borders. (10) .Just ten years later, some 360 million people around the world have Internet access, and the number of Internet users continues to grow rapidly. In 2000, IDC, a research company, estimates that the value of New Zealands Internet-based electronic commerce will exceed $800 million. Tha
16、t is not counting New Zealands wholesale electricity market, which in itself is worth a billion dollars annually, and which operates the first electricity trading system in the world accessible through the Internet. E-commerce is available to a multinational company. (11) . (12) .The software that m
17、akes the Internet work is in the public domain. Anyone can install it for free. The Internet Service Providers (ISPs) who sell you Internet access are often owned by large companies, which also own the telecommunications networks over which the Internet runs, but they dont own the Internet itself. N
18、o one does. A Although this new environment provides opportunities, it poses risks as well. B The Internet, On the other hand, is an open network. C At the beginning of the 1990s, no one had heard of the Internet, apart from a few researchers and academics. D It means that our business can operate i
19、n the global environment, participating in global networks and e-commerce means on-line trading, that is, buying and selling goods and services over electronic networks. E New opportunities for exporting, for creating new businesses, and for growing established businesses are resulting. F In 2000, t
20、he government launched an e-commerce strategy to encourage economic growth and innovation in New Zealand through promotion of e-commerce and technology-based business. G The emergence of the Internet in the 1990s has fuelled the recent rapid growth of electronic commerce, and this in turn is changin
21、g the nature of business. 三、 PART THREE 12 Read the advice below about producing a company brochure and the questions on the opposite page. THE ART OF PERSUASION Let me send you our brochure is probably the most commonly used phrase in business. But all too often, it can spell the end of a customer
22、enquiry because many brochures appear to be produced not to clarify and to excite but to confuse. So what goes wrong and how can it be put right? Too often, businesses fail to ask themselves critical questions like, Who will the brochure be sent to? What do we want to achieve with it? The truth is t
23、hat a brochure has usually been produced for no other reason than that the competition has one. However, with a little research, it often transpires that what the client wants is a mixture: part mail shot, part glossy corporate brochure and part product catalogue-a combination rarely found. Having s
24、aid that, the budget is likely to be finite. There may not be enough money to meet all three marketing needs, so the first task is to plan the brochure, taking into account the most significant of these. The other requirements will have to be met in a different way. After all, introducing the compan
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