ANSI UL 827-2014 UL Standard for Safety Central-Station Alarm Services (Eighth Edition Reprint with revisions through and including April 18 2018).pdf

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1、UL COPYRIGHTED MATERIAL NOT AUTHORIZED FOR FURTHER REPRODUCTION OR DISTRIBUTION WITHOUT PERMISSION FROM UL UL 827 Central-Station Alarm Services STANDARD FOR SAFETYUL COPYRIGHTED MATERIAL NOT AUTHORIZED FOR FURTHER REPRODUCTION OR DISTRIBUTION WITHOUT PERMISSION FROM ULUL COPYRIGHTED MATERIAL NOT AU

2、THORIZED FOR FURTHER REPRODUCTION OR DISTRIBUTION WITHOUT PERMISSION FROM UL UL Standard for Safety for Central-Station Alarm Services, UL 827 Eighth Edition, Dated October 29, 2014 Summary of Topics The following revisions are being issued for UL 827, the Standard for Central Station Alarm Services

3、: 1. Requirements that Include Equivalent Options for Communication Services Providers 2. Alternative Approach to Central Station Automation System Resiliency Performance-based Expression of Requirements Text that has been changed in any manner or impacted by ULs electronic publishing system is mark

4、ed with a vertical line in the margin. The revised requirements are substantially in accordance with Proposal(s) on this subject dated April 29, 2016 and August 5, 2016. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form by an

5、y means, electronic, mechanical photocopying, recording, or otherwise without prior permission of UL. UL provides this Standard “as is” without warranty of any kind, either expressed or implied, including but not limited to, the implied warranties of merchantability or tness for any purpose. In no e

6、vent will UL be liable for any special, incidental, consequential, indirect or similar damages, including loss of prots, lost savings, loss of data, or any other damages arising out of the use of or the inability to use this Standard, even if UL or an authorized UL representative has been advised of

7、 the possibility of such damage. In no event shall ULs liability for any damage ever exceed the price paid for this Standard, regardless of the form of the claim. Users of the electronic versions of ULs Standards for Safety agree to defend, indemnify, and hold UL harmless from and against any loss,

8、expense, liability, damage, claim, or judgment (including reasonable attorneys fees) resulting from any error or deviation introduced while purchaser is storing an electronic Standard on the purchasers computer system. SEPTEMBER 22, 2016 UL 827 tr1UL COPYRIGHTED MATERIAL NOT AUTHORIZED FOR FURTHER R

9、EPRODUCTION OR DISTRIBUTION WITHOUT PERMISSION FROM UL SEPTEMBER 22, 2016 UL 827 tr2 No Text on This PageUL COPYRIGHTED MATERIAL NOT AUTHORIZED FOR FURTHER REPRODUCTION OR DISTRIBUTION WITHOUT PERMISSION FROM UL OCTOBER 29, 2014 (Title Page Reprinted: September 22, 2016) 1 UL 827 Standard for Centra

10、l-Station Alarm Services First Edition September, 1971 Second Edition October, 1972 Third Edition October, 1977 Fourth Edition January, 1982 Fifth Edition August, 1993 Sixth Edition October, 1996 Seventh Edition June, 2008 Eighth Edition October 29, 2014 This ANSI/UL Standard for Safety consists of

11、the Eighth Edition including revisions through September 22, 2016. The most recent designation of ANSI/UL 827 as an American National Standard (ANSI) occurred on September 22, 2016. ANSI approval for a standard does not include the Cover Page, Transmittal Pages and Title Page. Comments or proposals

12、for revisions on any part of the Standard may be submitted to UL at any time. Proposals should be submitted via a Proposal Request in ULs On-Line Collaborative Standards Development System (CSDS) at http:/. ULs Standards for Safety are copyrighted by UL. Neither a printed nor electronic copy of a St

13、andard should be altered in any way. All of ULs Standards and all copyrights, ownerships, and rights regarding those Standards shall remain the sole and exclusive property of UL. COPYRIGHT 2016 UNDERWRITERS LABORATORIES INC. ANSI/UL 827-2016UL COPYRIGHTED MATERIAL NOT AUTHORIZED FOR FURTHER REPRODUC

14、TION OR DISTRIBUTION WITHOUT PERMISSION FROM UL OCTOBER 29, 2014 CENTRAL-STATION ALARM SERVICES - UL 827 2 No Text on This PageUL COPYRIGHTED MATERIAL NOT AUTHORIZED FOR FURTHER REPRODUCTION OR DISTRIBUTION WITHOUT PERMISSION FROM UL CONTENTS INTRODUCTION 1 Scope .7 2 Components .9 3 Units of Measur

15、ement .9 4 Undated References 9 5 Glossary .9 5.1 General 9 5.2 Denitions common to burglar- and re-alarm systems .10 5.3 Denitions common to burglar-alarm .16 5.4 Denitions common to re-alarm 17 5.5 Denitions common to residential monitoring stations 17 FACILITIES AND EQUIPMENT 6 Building Construct

16、ion Requirements 18 7 Physical Protection 20 8 Fire Protection 22 8.1 Portable re extinguishers .22 8.2 Fire suppression system .24 8.3 Water sheds 24 8.4 Repeater station re protection 24 8.5 Automatic re-alarm system 24 9 Standby Lighting .25 10 Clocks 25 11 Power Supply .26 11.1 General .26 11.2

17、Installation .27 11.3 Source 27 11.4 Primary power supply .27 11.5 Secondary power supply 27 11.6 Continuity of power supply 28 11.7 Storage batteries .29 11.8 Overcurrent protection for external batteries .29 11.9 Charging method .30 11.10 Trickle- or oat-charged batteries .30 11.11 Battery charger

18、s and DC power supplies .31 11.12 Stationary, engine-driven generators .31 11.13 Security 32 11.14 Uninterruptible power supply (UPS) units .34 11.15 Uninterruptible battery supply (UBS) units 35 11.16 Electrical transient protection .36 12 Communication Infrastructure 36 12.1 General .36 12.2 Under

19、ground entrance .36B 12.3 Overhead entrance .38 12.4 Conductors inside the building .38 12.5 Antenna cable .39 12.6 Communication equipment 41 12.7 Disruption of communications 41 OCTOBER 29, 2014 CENTRAL-STATION ALARM SERVICES - UL 827 3UL COPYRIGHTED MATERIAL NOT AUTHORIZED FOR FURTHER REPRODUCTIO

20、N OR DISTRIBUTION WITHOUT PERMISSION FROM UL 13 Subsidiary Stations .41 14 Remote Signal Management Center .44 15 Equipment 46 16 Receiver Units 47 16.1 Direct-wire burglar-alarm systems 47 16.2 Code (McCulloh) transmitter systems .47 16.3 Multiplex systems 49 16.4 Digital alarm radio system (DARS)

21、.50 16.5 One way radio alarm system (OWRAS) .51 16.6 Two-way radio alarm system (TWRAS) .53 16.7 Digital alarm communicator system units 53 16.8 Other transmission technologies .55 17 Alarm Monitoring Automation Systems 55 17.1 General .55 17.2 Automation installation software 56 17.3 Automation sys

22、tem equipment .56 17.4 Monitoring automation system performance .57 17.5 Monitoring equivalent weight (MEW) calculation 57 17.6 Minimum MEW factor requirements .59 17.7 Numbers of computer systems required .63 17.8 Redundant site options .63 17.9 Site specic data sheets 65 17.10 Back-up data storage

23、 system .66 17.11 Spare parts .66 17.12 Connections to the computer system 67 17.13 Printer-less environment .70 17.14 Performance 71 FIRE-ALARM SERVICES 18 Type of Service .72 19 Central-Station Operation .72 20 Personnel (Operators and Runners) .73 21 Runners Equipment .74 22 Communications with R

24、unners 74 23 Retransmission 74 24 Records 75 25 Maintenance and Service .76 25.1 Contracts and agreements 76 25.2 Alarm, supervisory, and trouble signals .77 25.3 Signals from systems other than central-station re-alarm systems .77 25.4 Disruption of communications 78 26 Testing and Inspection 78 27

25、 Protected Premises Control and Transmitter Units .78 BURGLAR-ALARM SERVICES 28 Central-Station Operation 78 29 Personnel (Operators and Runners) .79 30 Runners Equipment .80 31 Communication with Runners .80 32 Retransmission 80 33 Burglar-Alarm Protected Premises Control Units 81 SEPTEMBER 22, 201

26、6 CENTRAL-STATION ALARM SERVICES - UL 827 4UL COPYRIGHTED MATERIAL NOT AUTHORIZED FOR FURTHER REPRODUCTION OR DISTRIBUTION WITHOUT PERMISSION FROM UL 33.1 General .81 33.2 Direct-wire, burglar-alarm subscriber control units 81 33.3 Code (McCulloh) transmitter burglar-alarm systems subscriber control

27、 units .81 33.4 Multiplex burglar-alarm systems subscriber control unit .81 33.5 Digital alarm communicator transmitter (DACT) subscriber control unit 81 33.6 Radio (RF) systems subscribers control unit 82 34 Burglar-Alarm Protection Service .82 34.1 Alarm response time .82 34.2 Signal transmission

28、methods for burglar-alarm systems .83 34.3 Line security .85 35 Openings and Closing .85 35.1 General .85 35.2 Openings and closing without a schedule .86 35.3 Openings and closing with a schedule 86 35.4 Unscheduled opening .87 35.5 Control unit programming .87 36 Closing and Malfunctions During Cl

29、osing 88 37 Alarms and Unauthorized Openings .88 37.1 Alarm investigation .88 37.2 Alarm verication .90 37.3 Investigation of a compromise attempt 92 37.4 Investigation of a missing check-in signal .92 37.5 Alarm response overruns 93 37.6 Unwanted alarms .93 37.7 Signals from systems other than cent

30、ral-station burglar-alarm systems .94 37.8 Disruption of communication .94 38 Identication of Subscribers 94 39 Handling of Subscribers Keys 95 39.1 General .95 39.2 Key vaults .95 40 Records .95 41 Maintenance and Service .97 41.1 Contracts and agreements 97 41.2 Repairs .97 42 Power Failure 98 RES

31、IDENTIAL MONITORING STATION 43 Residential Monitoring Station Operation 98 44 Personnel (Operators) .99 45 Signal Processing .99 46 Retransmission 100 47 Disruption of Communication 100 48 Records .100 TEMPORARY OPERATING CENTERS 49 Temporary Operating Centers .101 COMMUNICATION DISRUPTIONS 50 React

32、ion to Communications Disruptions .102 50.1 Disruption of Communication with Public Safety Organizations .102 OCTOBER 29, 2014 CENTRAL-STATION ALARM SERVICES - UL 827 5UL COPYRIGHTED MATERIAL NOT AUTHORIZED FOR FURTHER REPRODUCTION OR DISTRIBUTION WITHOUT PERMISSION FROM UL 50.2 Disruption of a comm

33、unication channel 103 APPENDIX A Standards for ComponentsA1 APPENDIX B INFORMATIVE INTRODUCTION OCTOBER 29, 2014 CENTRAL-STATION ALARM SERVICES - UL 827 6UL COPYRIGHTED MATERIAL NOT AUTHORIZED FOR FURTHER REPRODUCTION OR DISTRIBUTION WITHOUT PERMISSION FROM UL INTRODUCTION 1 Scope 1.1 These requirem

34、ents apply to: a) Central stations providing watchman, re-alarm, and supervisory services as described in the National Fire Alarm and Signaling Code, NFPA 72; b) Central-station burglar-alarm systems intended and specically designated for burglary protection use at mercantile and banking premises, o

35、n mercantile safes and vaults, and on bank safes and vaults; c) Residential monitoring stations monitoring residential alarm systems; d) Redundant sites; and e) Remote signal management centers. 1.2 These requirements apply to monitoring stations that are intended to be located in buildings construc

36、ted in accordance with building codes, such as the Building Officials and Code Administrators (BOCA) National Building Code, the International Building Code, the Standard Building Code, and the Uniform Building Code. 1.3 The central-station burglar- and re-alarm or residential alarm systems covered

37、by these requirements are systems in which the operation of electrical protection circuits and devices are signaled automatically to, recorded in, and supervised from a central-station or residential monitoring station having trained operators on duty at all times. 1.4 Requirements covering the cons

38、truction and operation of burglar-alarm units used in the burglar-alarm systems covered by this Standard are contained in the Standard for Central-Station Burglar-Alarm Units, UL 1610, and the Standard for Digital Alarm Communicator System Units, UL 1635. 1.5 Burglar-alarm protective devices install

39、ed on individual properties are classied as to the extent of protection at each location. Requirements covering installation and classication (of extent) of alarm protective equipment at individual locations are contained in the Standard for Installation and Classication of Burglar and Holdup Alarm

40、Systems, UL 681. 1.6 Burglar-alarm protective devices installed in residential alarm systems at individual properties are classied as to the extent of protection at each location. Requirements covering installation and classication (of extent) of alarm protective equipment at individual locations ar

41、e contained in the Standard for Installation and Classication of Residential Burglar Alarm Systems, UL 1641. 1.7 Requirements covering the construction and operation of re-protective signaling equipment used in the systems covered by this standard are contained in the Standard for Control Units and

42、Accessories for Fire Alarm Systems, UL 864. OCTOBER 29, 2014 CENTRAL-STATION ALARM SERVICES - UL 827 7UL COPYRIGHTED MATERIAL NOT AUTHORIZED FOR FURTHER REPRODUCTION OR DISTRIBUTION WITHOUT PERMISSION FROM UL 1.8 Requirements for the installation of re-alarm initiating devices and notication applian

43、ces installed at individual properties are contained in the National Fire Alarm and Signaling Code, NFPA 72. 1.9 Systems covered by these requirements operate within the limits of the National Electrical Code, NFPA 70, as applied by the local authority having jurisdiction. The Articles of the Nation

44、al Electrical Code that apply are: a) Article 725, within the limits of Class 2 or Class 3 remote-control and signaling circuits for burglar-alarm systems; b) Article 760 for re-alarm systems; c) Article 800 for outside wiring and protectors; d) Article 820 for protectors for radio antennas; and e)

45、Article 830 for Network-Powered Broadband Communications Systems. 1.10 Requirements for software and hardware, and the installation and operation of an automation system in a central station, remote signal management center, redundant site, subsidiary station or residential monitoring station are co

46、vered by the Standard for Central-Station Automation Systems, UL 1981, or by the Standard for Control Units and Accessories for Fire Alarm Systems, UL 864, and/or the Standard for Central-Station Burglar-Alarm Units, UL 1610. 1.11 A reference made to station refers to a central station (burglary or

47、re), remote signal management center, subsidiary station, or residential monitoring station, depending upon the context in which it is used 1.12 These requirements do not cover the communication channel between the protected property and the station unless the communication company is owned and oper

48、ated by the station. This includes: a) The company that provides the communication channel; and b) The equipment that is used to provide the communication channel. 1.13 The units, devices, and systems covered by the above standards shall operate, and be applied as dened therein, unless this Standard

49、, UL 827, indicates otherwise. OCTOBER 29, 2014 CENTRAL-STATION ALARM SERVICES - UL 827 8UL COPYRIGHTED MATERIAL NOT AUTHORIZED FOR FURTHER REPRODUCTION OR DISTRIBUTION WITHOUT PERMISSION FROM UL 2 Components 2.1 Except as indicated in 2.2, a component used in a station or a burglar-alarm or re-alarm installation covered by this Standard shall comply with the requirements for that component. See Appendix A for a list of standards covering components generally used to provide the service