Integrity and Professionalism Key to Business Success .ppt

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1、“Integrity and Professionalism Key to Business Success” Conference for SMEs of Guangdong, Hong Kong and MacaoProfessor Stephen CHEUNG Dean of the School of Business and Professor (Chair) of Finance Hong Kong Baptist University22 September 2011,1,2,“The Road to Sustainable Development of Hong Kong SM

2、Es The Present and Future” 1. Background The Hong Kong Chinese Importers & Exporters Association and the School of Business of Hong Kong Baptist University have jointly completed a research project on “The Road to Sustainable Development of Hong Kong SMEs The Present and Future” which provides strat

3、egic recommendations on the sustainable development of SMEs. The research project was funded by the SME Development Fund of the Trade and Industry Department, HKSAR. Under the research project, views were collected from local SMEs from May 2010 onwards on the assistance rendered by the HKSAR and Mai

4、nland governments to their operations.,3,2. Research Objectives,The research project aims at understanding the different factors affecting the operation of enterprises and the degree of impact. the difficulties faced by enterprises in conducting cross-boundary business and measures adopted by enterp

5、rises to tackle the problems. the business situation of enterprises in 2008 as compared to 1997, and forecast for the next three years. the perception and views of enterprises on HKSARs SME policy and efforts made by the Mainland and Hong Kong governments in promoting sustainable development of SMEs

6、.,4,3. Research Methodology,A total of 7,517 questionnaires were sent to SMEs of different business associations by fax or email between July and August 2010 272 usable questionnaires were received in late August which were classified into five sectors,5,Among the SMEs surveyed, most of them had les

7、s than 50 employees as listed in the following chart：,4. Number of Employees,6,About 85% of the responding SMEs had been established for more than 5 years as listed below:,5. Years of Establishment,7,6. Business Performance As the survey was conducted in 2010 which was not long after the financial t

8、sunami in 2008, the SMEs were also asked to compare their current business performance with that before the financial tsunami.,8,9,7. Performance Outlook for the Next Three Years SMEs surveyed were asked to forecast the business performance for the next three years. It was revealed that most of the

9、SMEs took an optimistic or very optimistic view on the outlook with only 10.0% of them taking a pessimistic or very pessimistic view.,Outlook for next three years business,Very optimistic / OptimisticNeutralVery pessimistic / Pessimistic,10,11,12,13,10. Difficulties encountered by SMEs when operatin

10、g on the Mainland (overall),14,15,12. Areas of Concern to be Addressed by Mainland Government (overall),16,Corporate Case (1) Main business: Production and sale of health care products Established in 1998, listed on the Main Board of the Stock Exchange of Hong Kong in 2002. Won many awards and top s

11、ales prizes in the 2000s.,17,Success factors Produce and trade high-quality products, strong emphasis on product safety and focus on product effects on consumer health. Devote effort and resources on R & D Work with medicine research institutes in Mainland China Work with universities in Hong Kong o

12、n various R & D projects.,18,Founder of the International Health Association. Provide excellent after-sale services such as organizing talks and gatherings, enhancing communications and education, collecting views and releasing the latest market information for customers. Adopt effective marketing s

13、trategy, enhance public confidence in their products and successfully build their brand. Operate with conscience and integrity, assure product safety and quality. Honour integrity for customers and corporate social responsibility (CSR) for customers.,19,Corporate Case (2) Main business: One-stop int

14、egrated manufacturing services of toys and other products such as educational equipment, bluetooth products, digital cameras, etc (including design, development and production) Established for more than 40 years, embarked on a joint venture in Dongguan in the late 1980s. Expanded business to Indones

15、ia in 1993 and listed on the Main Board of the Stock Exchange of Hong Kong in 1997.,20,Strategy to overcome challengesAdopt a strategy of operating within its capacity and capability, streamlining production scale and manpower in accordance with needs.Customer-oriented and value product quality. Cat

16、er for the needs of customers in main business markets in Europe and US.,21,Committed to expanding domestic markets in the PRC; Set up new and large factories in Changping recently; Maintain communications with Chinese officials; Understand and comply with legal and regulatory requirements when cond

17、ucting business on the Mainland.,22,For sustainable development, enterprises should avoid: radical development and aggressive expansion;over-borrowing;over-emphasis on sales volume but neglecting the profitmargin; (4) over-concentration on a few products; and (5) Enterprises should remain flexible, always be alert of market changes and stay calm in times of difficulties.,23,Thank you!,