EN ISO 17287-2003 en Road vehicles - Ergonomic aspects of transport information and control systems - Procedure for assessing suitability for use while driving《道路车辆 运输信息和控制系统的工效学 驾.pdf

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1、BRITISH STANDARD BS EN ISO 17287:2003 Incorporating Corrigendum No. 1 Road vehicles Ergonomic aspects of transport information and control systems Procedure for assessing suitability for use while driving The European Standard EN ISO 17287:2003 has the status of a British Standard ICS 13.180; 43.040

2、.15 BS EN ISO 17287:2003 This British Standard was published under the authority of the Standards Policy and Strategy Committee on 1 July 2003 BSI 1 August 2003 ISBN 0 580 42176 7 National foreword This British Standard is the official English language version of EN ISO 17287:2003. It is identical w

3、ith ISO 17287:2003. The UK participation in its preparation was entrusted to Technical Committee EPL/278, Road transport informatics, which has the responsibility to: A list of organizations represented on this committee can be obtained on request to its secretary. Cross-references The British Stand

4、ards which implement international or European publications referred to in this document may be found in the BSI Catalogue under the section entitled “International Standards Correspondence Index”, or by using the “Search” facility of the BSI Electronic Catalogue or of British Standards Online. This

5、 publication does not purport to include all the necessary provisions of a contract. Users are responsible for its correct application. Compliance with a British Standard does not of itself confer immunity from legal obligations. aid enquirers to understand the text; present to the responsible inter

6、national/European committee any enquiries on the interpretation, or proposals for change, and keep the UK interests informed; monitor related international and European developments and promulgate them in the UK. Summary of pages This document comprises a front cover, an inside front cover, the EN I

7、SO title page, the EN ISO foreword page, the ISO title page, pages ii to vi, pages 1 to 29, the Annex ZA page, an inside back cover and a back cover. The BSI copyright date displayed in this document indicates when the document was last issued. Amendments issued since publication Amd. No. Date Comme

8、nts 14614 Corrigendum No. 1 1 August 2003 Replacing the EN ISO foreword page and incorporating the Annex ZA pageEUROPEANSTANDARD NORMEEUROPENNE EUROPISCHENORM ENISO17287 April2003 ICS13.180;43.040.15 Englishversion RoadvehiclesErgonomicaspectsoftransportinformationand controlsystemsProcedureforasses

9、singsuitabilityforuse whiledriving(ISO17287:2003) VhiculesroutiersAspectsergonomiquesdessystmes decommandeetdinformationdutransportProcdure dvaluationdeleuradquationpouruneutilisationpendant laconduite(ISO17287:2003) StraenfahrzeugeErgonomischeAspektevonFahrer informationsundassistenzsystemenVerfahr

10、enzur BewertungderGebrauchstauglichkeitbeimFhreneines Kraftfahrzeuges(ISO17287:2003) ThisEuropeanStandardwasapprovedbyCENon17March2003. CENmembersareboundtocomplywiththeCEN/CENELECInternalRegulationswhichstipulatetheconditionsforgivingthisEurope an Standardthestatusofanationalstandardwithoutanyalter

11、ation.Uptodatelistsandbibliographicalreferencesconcernings uchnational standardsmaybeobtainedonapplicationtotheManagementCentreortoanyCENmember. ThisEuropeanStandardexistsinthreeofficialversions(English,French,German).Aversioninanyotherlanguagemadebytra nslation undertheresponsibilityofaCENmemberint

12、oitsownlanguageandnotifiedtotheManagementCentrehasthesamestatusasthe official versions. CENmembersarethenationalstandardsbodiesofAustria,Belgium,CzechRepublic,Denmark,Finland,France,Germany,Greece, Hungary,Iceland,Ireland,Italy,Luxembourg,Malta,Netherlands,Norway,Portugal,Slovakia,Spain,Sweden,Switz

13、erlandandUn ited Kingdom. EUROPEANCOMMITTEEFORSTANDARDIZATION COMITEUROPENDENORMALISATION EUROPISCHESKOMITEEFRNORMUNG ManagementCentre:ruedeStassart,36B1050Brussels 2003CEN Allrightsofexploitationinanyformandbyanymeansreserved worldwideforCENnationalMembers. Ref.No.ENISO17287:2003EINESO71:7822003(E)

14、 2 CORRECTED20030716 Foreword Thisdocument(ENISO17287:2003)hasbeenpreparedbyTechnicalCommitteeISO/TC22 “Roadvehicles“incollaborationwithTechnicalCommitteeCEN/TC278“Roadtransportand traffictelematics“,thesecretariatofwhichisheldbyNEN. ThisEuropeanStandardshallbegiventhestatusofanationalstandard,eithe

15、rbypublicationof anidenticaltextorbyendorsement,atthelatestbyOctober2003,andconflictingnational standardsshallbewithdrawnatthelatestbyOctober2003. AccordingtotheCEN/CENELECInternalRegulations,thenationalstandardsorganizationsof thefollowingcountriesareboundtoimplementthisEuropeanStandard:Austria,Bel

16、gium,Czech Republic,Denmark,Finland,France,Germany,Greece,Hungary,Iceland,Ireland,Italy, Luxembourg,Malta,Netherlands,Norway,Portugal,Slovakia,Spain,Sweden,Switzerlandand theUnitedKingdom. Endorsementnotice ThetextofISO17287:2003hasbeenapprovedbyCENasENISO17287:2003withoutany modifications. NOTENorm

17、ativereferencestoInternationalStandardsarelistedinAnnexZA(normative). ENISO17287:20034 Reference number ISO 17287:2003(E)INTERNATIONAL STANDARD ISO 17287 First edition 2003-04-01 Road vehicles Ergonomic aspects of transport information and control systems Procedure for assessing suitability for use

18、while driving Vhicules routiers Aspects ergonomiques des systmes de commande et dinformation du transport Procdure dvaluation de leur adquation pour une utilisation pendant la conduite ENISO17287:2003ii ENISO17287:2003 iiiContents Page Foreword iv 0 Introduction . v 1 Scope 1 2 Normative references

19、. 1 3 Terms and definitions. 1 3.1 Terms and definitions related to suitability 2 3.2 Other terms and definitions . 2 4 Requirements and recommendations. 5 4.1 Summary of requirements 5 4.2 User-oriented TICS description and context of use 5 4.3 Task description and analysis. 7 4.4 Assessment . 8 4.

20、5 Documentation 11 Annex A (informative) User-oriented TICS description Examples 12 Annex B (informative) TICS task descriptions Examples 15 Annex C (informative) Suitability assessment methods and variables 18 Annex D (informative) Example individual assessments Stages 2 to 6 . 26 Bibliography . 28

21、 ENISO17287:2003iv Foreword ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies (ISO member bodies). The work of preparing International Standards is normally carried out through ISO technical committees. Each member body interested in a su

22、bject for which a technical committee has been established has the right to be represented on that committee. International organizations, governmental and non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the International Electrotechnical Commission (

23、IEC) on all matters of electrotechnical standardization. International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2. The main task of technical committees is to prepare International Standards. Draft International Standards adopted by the technical commi

24、ttees are circulated to the member bodies for voting. Publication as an International Standard requires approval by at least 75 % of the member bodies casting a vote. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. ISO shall not b

25、e held responsible for identifying any or all such patent rights. ISO 17287 was prepared by Technical Committee ISO/TC 22, Road vehicles, Subcommittee SC 13, Ergonomics applicable to road vehicles. ENISO17287:2003 v0 Introduction 0.1 General This International Standard arises from the increasing ava

26、ilability of transport information and control systems (TICS) to support the driver in the primary driving tasks and in other secondary tasks. Drivers require ease of use and high functionality and do not expect this to lead to unsafe driving situations (in use as intended by the manufacturer, or du

27、ring malfunction). 0.2 Assessment of suitability of TICS The suitability of TICS is assessed on the basis of compatibility with the primary driving task and is concerned with those aspects of usability which relate most closely to the drivers performance. In particular, suitability focuses on interf

28、erence (with the driving task), controllability, efficiency, and ease of use while learning about the system. The first three aspects (which are not necessarily mutually exclusive) relate closely to the primary driving task. The fourth is also important, as some features of TICS may be used infreque

29、ntly, or by drivers who are initially unfamiliar with the systems. Other aspects of usability, such as satisfaction, are less important in assessing the suitability of TICS for use while driving as they are more specific to individual manufacturers and their product profiles, and do not relate so cl

30、osely to the drivers performance in undertaking the primary driving task. The importance of the four identified components in an overall assessment of suitability will vary between TICS. Suitability is a property of TICS and not of their components. It is assessed on the basis of the interaction bet

31、ween the driver and the TICS within the driving environment, and suitability needs to take into account drivers behavioural adaptation induced by the TICS. This International Standard concerns the process of assessment of a specific TICS product and is intended to ensure that its suitability is cons

32、idered, assessed and documented as part of the design and development process. It does not attempt to prescribe all the actions that should be taken to assess or ensure suitability. The scope and detail of an assessment is a matter for users of this document. Informative annexes provide examples of

33、aspects of the suitability assessment process. 0.3 Application This International Standard is intended to assist the assessment of the suitability of TICS in advance of widespread system deployment. It can be used when components from different suppliers are proposed or assembled for use in the in-v

34、ehicle environment. The trend of integration of in-vehicle systems is likely to increase the need to consider the impact of multiple and integrated in-vehicle systems and this document could also be applicable to non-TICS functions. ENISO17287:2003vi This International Standard is intended for use b

35、y manufacturers or by others concerned with assessing the suitability of TICS for use while driving. It is assumed that the users will have some knowledge of automotive human factors. This International Standard can be used by manufacturers as part of their own quality processes. The design and impl

36、ementation of procedures to ensure that TICS suitability is assessed and documented will be influenced by the varying needs of an organization, its objectives, the products and services supplied and existing processes and practices employed. It is not the purpose of this International Standard to en

37、force uniformity of TICS. It is independent of the type of vehicle, complexity of TICS, level of integration within a vehicle or the specific TICS application or implementation. It is applicable to all TICS, including, for example, those intended for use by drivers with special needs. ENISO17287:200

38、3INTENRATIONAL TSANDADR IS:78271 O3002(E)I SO 3002 All irhgts seredevr 1Road vehicles Ergonomic aspects of transport information and control systems Procedure for assessing suitability for use while driving 1 Scope This International Standard specifies a procedure for assessing whether specific TICS

39、 (transport information and control systems), or a combination of TICS with other in-vehicle systems, are suitable for use by drivers while driving. It addresses user-oriented TICS description and context of use, TICS task description and analysis, the assessment process, and documentation. The TICS

40、 description and context of use includes consideration of improper use, reasonably foreseeable misuse and TICS failure. The TICS description, analysis and assessment include a process for identifying and addressing suitability issues. This International Standard does not recommend specific variables

41、 for assessing suitability nor does it define criteria for establishing the suitability of use of a TICS table while driving. 2 Normative references The following referenced documents are indispensable for the application of this document. For dated references, only the edition cited applies. For un

42、dated references, the latest edition of the referenced document (including any amendments) applies. ISO 15005, Road vehicles Ergonomic aspects of transport information and control systems Dialogue management principles and compliance procedures ISO 15008, Road vehicles Ergonomic aspects of transport

43、 information and control systems Specifications and compliance procedures for in-vehicle visual presentation 3 Terms and definitions For the purposes of this document, the following terms and definitions apply. Page1 ENISO1723002:78ENISO17287:20031IS:78271 O3002(E) 2 I SO 3002 All irhgts seredevr3.1

44、 Terms and definitions related to suitability 3.1.1 suitability degree to which TICS use is appropriate in the context of the driving environment based on compatibility with the primary driving task NOTE Suitability focuses on a subset of usability comprising interference (with the driving task), co

45、ntrollability, efficiency, and ease of use while learning about the TICS. 3.1.2 interference adverse influence on the drivers ability to deal with the vehicle and the environment NOTE In this context, interference from the TICS is the opposite of driver support provided by the TICS. 3.1.3 controllab

46、ility manner and degree to which drivers can influence TICS function and pace of interaction NOTE Control elements include initiation, termination, repetition, overriding, resuming, regulation (e.g. of level or brightness) and adaptation. 3.1.4 efficiency resources expended in relation to the accura

47、cy and completeness with which drivers achieve intended objectives NOTE 1 Efficiency relates to situational awareness, mental effort, physical effort, sensory effort and stress. NOTE 2 Resources include physical, mental and sensory capacities. NOTE 3 Adapted from ISO 9241-11:1998, definition 3.3. 3.

48、1.5 learning acquiring knowledge and developing skills 3.2 Other terms and definitions 3.2.1 assessment judgement of the actual and potential effect of a TICS in a “prospective” way, usually before widespread deployment 3.2.2 behavioural adaptation behaviour which may occur in response to changes to the road-