EN ISO 9241-960-2017 en Ergonomics of human-system interaction - Part 960 Framework and guidance for gesture interactions.pdf

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1、Ergonomics of human-system interactionPart 960: Framework and guidance for gesture interactions (ISO 9241-960:2017)BS EN ISO 9241-960:2017BSI Standards PublicationWB11885_BSI_StandardCovs_2013_AW.indd 1 15/05/2013 15:06EUROPEAN STANDARD NORME EUROPENNE EUROPISCHE NORM EN ISO 9241-960 October 2017 IC

2、S 13.180; 35.180 English Version Ergonomics of human-system interaction - Part 960: Framework and guidance for gesture interactions (ISO 9241-960:2017) Ergonomie de linteraction homme-systme - Partie 960: Cadre et lignes directrices relatives aux interactions gestuelles (ISO 9241-960:2017) Ergonomie

3、 der Mensch-System-Interaktion - Teil 960: Rahmen und Anleitung zur Gestensteuerung (ISO 9241-960:2017) This European Standard was approved by CEN on 6 July 2017. CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standar

4、d the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN member. This European Standard exists in three official versions (English,

5、French, German). A version in any other language made by translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management Centre has the same status as the official versions. CEN members are the national standards bodies of Austria, Belgium, Bulga

6、ria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerl

7、and, Turkey and United Kingdom. EUROPEAN COMMITTEE FOR STANDARDIZATION COMIT EUROPEN DE NORMALISATION EUROPISCHES KOMITEE FR NORMUNG CEN-CENELEC Management Centre: Avenue Marnix 17, B-1000 Brussels 2017 CEN All rights of exploitation in any form and by any means reserved worldwide for CEN national M

8、embers. Ref. No. EN ISO 9241-960:2017 ENational forewordThis British Standard is the UK implementation of EN ISO 9241-960:2017. It is identical to ISO 9241-960:2017.The UK participation in its preparation was entrusted to Technical Committee PH/9, Applied ergonomics.A list of organizations represent

9、ed on this committee can be obtained on request to its secretary.This publication does not purport to include all the necessary provisions of a contract. Users are responsible for its correct application. The British Standards Institution 2017 Published by BSI Standards Limited 2017ISBN 978 0 580 81

10、401 3ICS 13.180; 35.180Compliance with a British Standard cannot confer immunity from legal obligations.This British Standard was published under the authority of the Standards Policy and Strategy Committee on 30 November 2017.Amendments/corrigenda issued since publicationDate Text affectedBRITISH S

11、TANDARDBS EN ISO 9241960:2017EUROPEAN STANDARD NORME EUROPENNE EUROPISCHE NORM EN ISO 9241-960 October 2017 ICS 13.180; 35.180 English Version Ergonomics of human-system interaction - Part 960: Framework and guidance for gesture interactions (ISO 9241-960:2017) Ergonomie de linteraction homme-systme

12、 - Partie 960: Cadre et lignes directrices relatives aux interactions gestuelles (ISO 9241-960:2017) Ergonomie der Mensch-System-Interaktion - Teil 960: Rahmen und Anleitung zur Gestensteuerung (ISO 9241-960:2017) This European Standard was approved by CEN on 6 July 2017. CEN members are bound to co

13、mply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national standards may be obtained on application to the CEN-CENEL

14、EC Management Centre or to any CEN member. This European Standard exists in three official versions (English, French, German). A version in any other language made by translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management Centre has the

15、same status as the official versions. CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembou

16、rg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United Kingdom. EUROPEAN COMMITTEE FOR STANDARDIZATION COMIT EUROPEN DE NORMALISATION EUROPISCHES KOMITEE FR NORMUNG CEN-CENELEC Management Centre: Avenue Marnix 17, B-1000 B

17、russels 2017 CEN All rights of exploitation in any form and by any means reserved worldwide for CEN national Members. Ref. No. EN ISO 9241-960:2017 EBS EN ISO 9241960:2017EN ISO 9241-960:2017 (E) 3 European foreword This document (EN ISO 9241-960:2017) has been prepared by Technical Committee ISO/TC

18、 159 “Ergonomics” in collaboration with Technical Committee CEN/TC 122 “Ergonomics” the secretariat of which is held by DIN. This European Standard shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by April 2018, and conflic

19、ting national standards shall be withdrawn at the latest by April 2018. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. CEN shall not be held responsible for identifying any or all such patent rights. According to the CEN-CENELEC

20、Internal Regulations, the national standards organizations of the following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Icelan

21、d, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom. Endorsement notice The text of ISO 9241-960:2017 has been approved by CEN as EN ISO 9241-960:2017 without an

22、y modification. ISO 9241-960:2017(E)Foreword vIntroduction vi1 Scope . 12 Normative references 13 Terms and definitions . 14 General 24.1 Need for a standard on gesture usability . 24.2 Usage 24.3 Intentional and unintentional gestures . 34.4 Matching gestures and functionality 35 Ergonomics of gest

23、ures 45.1 Ergonomic constraints and features 45.2 Device capabilities . 45.3 Device constraints 46 Guidance in defining gestures 56.1 Process for gesture definition 56.1.1 General 56.1.2 Exploring the design space . 56.1.3 Identifying purposes 66.1.4 Designing gestures and gesture commands . 76.1.5

24、Organizing gesture sets 76.1.6 Evaluating gestures . 76.1.7 Iterating the gesture interface 86.1.8 Documenting gestures 86.1.9 Explaining gestures . 86.2 Features of gestures 86.2.1 Mapping of gesture commands to functions 86.2.2 Nested gestures . 86.2.3 Feedback for stroke gestures 96.2.4 Continuou

25、s feedback for gesture commands 96.2.5 Use of feedforward information for stroke gestures 96.2.6 Parameters of gesture commands . 106.3 Timing and speed 106.3.1 Recognition of a gesture at different speeds.106.3.2 Use of the speed of a gesture 106.4 Tolerance of gesture interface 106.5 Sequences of

26、gestures 106.5.1 Beginning a gesture 106.5.2 Feedback on gesture initiation . 106.5.3 Completing the purpose of a gesture 106.5.4 Feedback on gesture completion 106.5.5 The need for transition between gestures 116.5.6 The effect of transitions between gestures 116.5.7 Overlapping gestures 116.5.8 St

27、ate changes 116.6 Gesture sets . 116.6.1 General. 116.6.2 Purpose of a set of gestures . 116.6.3 Consistency among gestures 116.6.4 Discriminability of gestures 126.6.5 Subsets within a gesture set . 126.6.6 Alternative subsets within a gesture set 12 ISO 2017 All rights reserved iiiContents PageBS

28、EN ISO 9241960:2017ISO 9241-960:2017(E)Foreword vIntroduction vi1 Scope . 12 Normative references 13 Terms and definitions . 14 General 24.1 Need for a standard on gesture usability . 24.2 Usage 24.3 Intentional and unintentional gestures . 34.4 Matching gestures and functionality 35 Ergonomics of g

29、estures 45.1 Ergonomic constraints and features 45.2 Device capabilities . 45.3 Device constraints 46 Guidance in defining gestures 56.1 Process for gesture definition 56.1.1 General 56.1.2 Exploring the design space . 56.1.3 Identifying purposes 66.1.4 Designing gestures and gesture commands . 76.1

30、.5 Organizing gesture sets 76.1.6 Evaluating gestures . 76.1.7 Iterating the gesture interface 86.1.8 Documenting gestures 86.1.9 Explaining gestures . 86.2 Features of gestures 86.2.1 Mapping of gesture commands to functions 86.2.2 Nested gestures . 86.2.3 Feedback for stroke gestures 96.2.4 Contin

31、uous feedback for gesture commands 96.2.5 Use of feedforward information for stroke gestures 96.2.6 Parameters of gesture commands . 106.3 Timing and speed 106.3.1 Recognition of a gesture at different speeds.106.3.2 Use of the speed of a gesture 106.4 Tolerance of gesture interface 106.5 Sequences

32、of gestures 106.5.1 Beginning a gesture 106.5.2 Feedback on gesture initiation . 106.5.3 Completing the purpose of a gesture 106.5.4 Feedback on gesture completion 106.5.5 The need for transition between gestures 116.5.6 The effect of transitions between gestures 116.5.7 Overlapping gestures 116.5.8

33、 State changes 116.6 Gesture sets . 116.6.1 General. 116.6.2 Purpose of a set of gestures . 116.6.3 Consistency among gestures 116.6.4 Discriminability of gestures 126.6.5 Subsets within a gesture set . 126.6.6 Alternative subsets within a gesture set 12 ISO 2017 All rights reserved iiiContents Page

34、BS EN ISO 9241960:2017ISO 9241-960:2017(E)6.7 Documentation of gestures . 126.7.1 Documentation .126.7.2 Naming a gesture 136.7.3 Visualization of gestures 136.7.4 Textual documentation of a gesture .136.7.5 Describing the purpose of the gesture .146.7.6 Documenting a gesture set . 146.7.7 Documenti

35、ng gestures with common movements 14Annex A (informative) When to use applications of gestures and gesture commands .15Annex B (informative) Taxonomies for documentation of gestures .21Bibliography .23iv ISO 2017 All rights reservedBS EN ISO 9241960:2017ISO 9241-960:2017(E)6.7 Documentation of gestu

36、res . 126.7.1 Documentation .126.7.2 Naming a gesture 136.7.3 Visualization of gestures 136.7.4 Textual documentation of a gesture .136.7.5 Describing the purpose of the gesture .146.7.6 Documenting a gesture set . 146.7.7 Documenting gestures with common movements 14Annex A (informative) When to us

37、e applications of gestures and gesture commands .15Annex B (informative) Taxonomies for documentation of gestures .21Bibliography .23iv ISO 2017 All rights reserved ISO 9241-960:2017(E)ForewordISO (the International Organization for Standardization) is a worldwide federation of national standards bo

38、dies (ISO member bodies). The work of preparing International Standards is normally carried out through ISO technical committees. Each member body interested in a subject for which a technical committee has been established has the right to be represented on that committee. International organizatio

39、ns, governmental and non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization.The procedures used to develop this document and those intended for its further

40、 maintenance are described in the ISO/IEC Directives, Part 1. In particular the different approval criteria needed for the different types of ISO documents should be noted. This document was drafted in accordance with the editorial rules of the ISO/IEC Directives, Part 2 (see www.iso.org/directives)

41、.Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of any patent rights identified during the development of the document will be in the Introd

42、uction and/or on the ISO list of patent declarations received (see www.iso.org/patents).Any trade name used in this document is information given for the convenience of users and does not constitute an endorsement.For an explanation on the voluntary nature of standards, the meaning of ISO specific t

43、erms and expressions related to conformity assessment, as well as information about ISOs adherence to the World Trade Organization (WTO) principles in the Technical Barriers to Trade (TBT) see the following URL: www.iso.org/iso/foreword.html.This document was prepared by Technical Committee ISO/TC 1

44、59, Ergonomics, Subcommittee SC 4, Ergonomics of human-system interaction.A list of all parts in the ISO 9241 series can be found on the ISO website. ISO 2017 All rights reserved vBS EN ISO 9241960:2017ISO 9241-960:2017(E)IntroductionTactile and haptic interactions are becoming increasingly importan

45、t as candidate interaction modalities in computer systems such as special purpose computing environments (e.g. tablets), wearable technology (e.g. tactile arrays, instrumented gloves), and assistive technologies.Tactile and haptic devices are being developed in university and industrial laboratories

46、 in many countries. Both the developer and the prospective purchaser of such devices need a means of making comparisons between competing devices and common design of interactions.This document focuses on gestures and identification of gesture sets as a specific type of tactile/haptic interaction. I

47、t explains how to describe their features, and what factors to take into account when defining gestures.ISO 9241-910 provides a common set of terms, definitions and descriptions of the various concepts central to designing and using tactile/haptic interactions. It also provides an overview of the ra

48、nge of tactile/haptic applications, objects, attributes, and interactions.ISO 9241-920 provides basic guidance (including references to related standards) in the design of tactile/haptic interactions.ISO 9241-940 (under preparation) is to provide ways of evaluating tactile/haptic interactions for va

49、rious aspects of interaction quality (such as haptic device attributes, logical space design and usability).vi ISO 2017 All rights reservedBS EN ISO 9241960:2017ISO 9241-960:2017(E)IntroductionTactile and haptic interactions are becoming increasingly important as candidate interaction modalities in computer systems such as special purpose computing environments (e.g. tablets), wearable technology (e.g. tactile arrays, instrumented gloves), and assistive technologies.Tactile and haptic devices are being developed in university and industrial l