ATIS TSP-002-2002 Telecommunications Service Priority (TSP) Industry Support Interface.pdf

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1、ATIS/OBF-TSP-002TelecommunicationsService Priority (TSP)Issue 2March 2002Industry Support InterfaceOrdering and BillingForumATIS/OBF-TSP-002THIS PAGE INTENTIONALLY LEFT BLANK.ATIS/OBF-TSP-002Issued March 8, 2002Effective March 8, 2002Implemented N/ACopyright 2002 by the Alliance for Telecommunicatio

2、ns Industry Solutions, Inc.All rights reserved.The Telecommunications Service Priority (TSP) System, Issue 2, dated March 2002, iscopyrighted, printed and distributed, by the Alliance for Telecommunications IndustrySolutions (ATIS) on behalf of the ATIS-sponsored Ordering and Billing Forum (OBF).Exc

3、ept as expressly permitted, no part of this publication may be reproduced ordistributed in any form, in an electronic system or otherwise, without the priorexpress written permission of ATIS. All requests to reproduce this document shall bein writing and sent to: OBF Manager, c/o ATIS, 1200 G Street

4、, NW, Suite 500,Washington, DC 20005.For ordering information, please contact:ATIS1200 G Street, NW, Suite 500Washington, DC 20005(202) 628-6380obfatis.orgA complete OBF Document Catalog and Ordering Form is available on the ATIS WebSite at : http:/www.atis.org/atis/clc/obf/obfdocs.htm.ATIS/OBF-TSP-

5、002Issued March 8, 2002Effective March 8, 2002Implemented N/APREFACEThis document, “Telecommunications Service Priority (TSP) System” has been writtento provide guidelines for administrative procedures for the priority provisioning andrestoration of Access Services provided to a Telecommunications S

6、ervice Customer(Customer) by a Telecommunications Service Provider (Provider) relative to NationalSecurity Emergency Preparedness (NSEP) Telecommunications Service Priority (TSP)System.The OBF will be responsible for implementing change management. Recognizing thatthe TSP was developed in the OBF, a

7、nd in an attempt to maintain industryconsistency, Cap Gemini Ernst & Young (CGEY) will maintain production andenhancements to TSP documentation under the direction of the OBF.Readers are specifically advised that each Provider have servicing concepts andapplications different from those described he

8、rein. Therefore, any user of thisdocument should communicate directly with a Provider ascertain that companyspolicy.Notice of Disclaimer and Limitation of LiabilityThe information provided in this document is directed solely to professionals whohave the appropriate degree of experience to understand

9、 and interpret its contents inaccordance with generally accepted engineering or other professional standards andapplicable regulations. No recommendation as to products or vendors is made orshould be implied.NO REPRESENTATION OF WARRANTY IS MADE THAT THE INFORMATION ISTECHNICALLY ACCURATE OR SUFFICI

10、ENT TO CONFORMS OF ANY STATUTE,GOVERNMENTAL RULE OR REGULATION, AND FURTHER, NO REPRESENTATIONOR WARRANTY IS MADE OF MERCHANTABILITY OR FITNESS FOR ANYPARTICULAR PURPOSE OR AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTYRIGHTS. ATIS SHALL NOT BE LIABLE, BEYOND THE AMOUNT OF ANY SUMRECEIVED IN PAYMENT

11、BY ATIS FOR THIS DOCUMENT, WITH RESPECT TO ANYCLAIM, AND IN NO EVENT SHALL ATIS BE LIABLE FOR LOST PROFITS OR OTHERINCIDENTAL OR CONSEQUENTIAL DAMAGES. ATIS EXPRESSLY ADVISES ANYAND ALL USE OF OR RELIANCE UPON THIS INFORMATION PROVIDED IN THISDOCUMENT IS AT THE RISK OF THE USER.ATIS/OBF-TSP-002Issue

12、d March 8, 2002Effective March 8, 2002Implemented N/ATELECOMMUNICATIONS SERVICE PRIORITY (TSP) SYSTEMTABLE OF CONTENTS1. GENERAL_ 1-12. TSP CODE APPLICATIONS & EXAMPLES _ 2-13. SERVICE APPLICATION _ 3-13.1 NEGOTIATION AND ORDERING_ 3-13.2 DESIGN _ 3-23.3 INSTALLATION _ 3-33.4 COMPLETION _ 3-33.5 BIL

13、LING_ 3-43.6 MAINTENANCE_ 3-43.7 MULTI EXCHANGE CARRIER PROVIDED SERVICES _ 3-43.8 POST INSTALLATION ACTIVITIES _ 3-51. RECONCILIATION INFORMATION_ 3-52. PROVIDER INITIATED DESIGN CHANGES _ 3-73. SUBSEQUENT ORDER ACTIVITY _ 3-74. REFERENCES_ 4-14.1 DEFINITIONS_ 4-14.2 ADDITIONAL REFERENCE DOCUMENTS_

14、 4-5ATIS/OBF-TSP-002THIS PAGE INENTIONALLY LEFT BLANK.1-1ATIS/OBF-TSP-002Issued March 8, 2002Effective March 8, 2002Implemented N/ATELECOMMUNICATION SERVICE PRIORITY (TSP) SYSTEM1. GENERAL1.1 This document provides guidelines for administrative procedures forthe priority provisioning and restoration

15、 of Interconnection and LocalService(s) (hereafter, “Service”), provided to Telecommunications ServiceCustomers (hereafter, Customers) by Telecommunications ServiceProviders (hereafter, Providers) relative to National Security EmergencyPreparedness (NSEP) Telecommunications Service Priority (TSP) Sy

16、stem.For the purposes of this document, the Customer, requesting a servicevia an Access Service Request (ASR) or Local Service Request (LSR) isconsidered to be the prime contractor, the Provider is considered to bethe subcontractor and the service constitutes only a portion of the overallservice bei

17、ng provided to an End User.1.2 This document is being reissued to make the following changes: Eliminate requirement for TSP field on the ASR Confirmation NoticeForm Change “Exchange Carrier” to “Provider” and “Interexchange Carrier”to “Customer” Change “TSP Program Office” to “Office of PriorityTele

18、communications” Add reference to Local Services and the Local Service Request (LSR) Eliminate reference to “EC Initiated Rearrangement/Design Changes”document Update “Preface” and “Copyright” pages Replaced Attachments with “REFERENCES” section Correct grammar and punctuation1.3 The Telecommunicatio

19、ns Service Priority (TSP) System for NSEP hasbeen developed to provide priority treatment to our nations mostimportant telecommunications services. Under the provisions of the TSPSystem, telecommunication service vendors are both authorized andrequired, when necessary, to provision and restore those

20、telecommunication services with TSP assignments before serviceswithout such assignments.1-2ATIS/OBF-TSP-002Issued March 8, 2002Effective March 8, 2002Implemented N/A1.4 Only services that qualify as NSEP are eligible for TSP assignments.The FCC defines NSEP services as those telecommunication servic

21、eswhich are used to maintain a state of readiness or to respond to andmanage any event or crisis (local, national, or international), whichcauses or could cause injury or harm to the population, damage to orloss of property, or degrades or threatens the NSEP posture of the UnitedStates. This documen

22、t refers to such services as “TSP services”.1.5 A service vendor providing a telecommunications service with a TSPassignment will cooperate with other service vendors involved in theprovisioning or restoration of TSP services.2-1ATIS/OBF-TSP-002Issued March 8, 2002Effective March 8, 2002Implemented

23、N/A2. TSP CODE APPLICATIONS & EXAMPLES2.1 Code Representation. A Telecommunications Service Priority (TSP)code is a two character, alpha/numeric code with the left most characterbeing an E, 1, 2, 3, 4, 5 or 0 (zero) with an adjacent right most characterbeing a 1, 2, 3, 4, 5, or 0 (zero). The left mo

24、st character of a coderepresents the service provisioning priority and its right most characterrepresents the restoration priority for the service. A “TSP” code thereforeserves two purposes for the telecommunication service vendors, but thecode always appears as a singular representation with two oc

25、cupiedcharacter positions. When presented between TSP systems users, thecode should not be subdivided or presented as a single character. Arecorded character of 0 (zero) in either character position is a positiveindication of no TSP priority for the represented function. The only timea 0 (zero) will

26、 appear in both character positions is to indicate arevocation of an existing TSP code.2.2 ASR and LSR entries for provisioning, restoration, revocation orchange of TSP priorities will be in accordance with the Access ServiceOrdering Guidelines (ASOG) and Local Service Ordering Guidelines(LSOG).2.3

27、Codes. Table 1 depicts the allowable codes of the TSP system:Table 1P/R P/R P/R P/R P/R P/R P/RE1 11 21 31 41 51 01E2 12 22 32 42 52 02E3 13 23 33 43 53 03E4 14 24 34 44 54 04E5 15 25 35 45 55 05E0 10 20 30 40 50 00P = Provisioning Priority LevelR = Restoration Priority LevelA code of “00” indicates

28、 “Revocation”, the removal of apreviously assigned TSP code.2-2ATIS/OBF-TSP-002Issued March 8, 2002Effective March 8, 2002Implemented N/A2.4 For example, in a TSP code of E5, E indicates the highest priority forprovisioning (including all of the work efforts through installation of theaccess service

29、) and 5 indicates the lowest priority level for restoration.Likewise, a TSP code of 22 indicates a priority level of 2 for provisioning(lower than the previous example) and a level of 2 for restoration (ahigher priority than the previous example).If there were two services being processed at the sam

30、e time and theywere assigned the TSP codes as in the above examples, i.e., E5 and 22,the service coded E5 must be provisioned prior to the service assignedTSP code 22. Likewise, if these same two services became inoperative atthe same time, the service coded 22 must be restored prior to the servicec

31、oded E5.It must be noted that a service vendor has the obligation to provision andrestore services with TSP codes assigned in accordance with Appendix Cof the FCC Order.3-1ATIS/OBF-TSP-002Issued March 8, 2002Effective March 8, 2002Implemented N/A3. SERVICE APPLICATIONThis section represents the reco

32、mmended standard guidelines forimplementing priority treatment, as described under the NSEP TSP System, forthose services provided to a Customer by a Provider. It is understood that inthis case the Customer is acting as a prime contractor and the Provider as asubcontractor and that the Service const

33、itutes only a portion of the overallservice being provided to an End User. Standard processing of ASRs and LSRsapplies along with the additional activities required to implement a TSP codeassignment as discussed in the following paragraphs.3.1 NEGOTIATION AND ORDERING1. When a service with a TSP cod

34、e is ordered from a TelecommunicationsCustomer, the customer will obtain, at a minimum, the complete 12character TSP Authorization Code from the End User or their authorizedagent.2. The Customer will provide an ASR or LSR to the negotiation organization ofthe Provider involved in the service. The AS

35、R or LSR issued to the Providermust include the 12 character TSP Authorization Code as obtained from theEnd User or their authorized agent.3. TSP provisioning codes of E, 1,2,3,4 or 5 will normally authorize shorterprovisioning intervals than provided by a Providers standard, negotiated orindividual

36、 case basis access service intervals.4. When a Provider receives an ASR or LSR from a Customer with a TSPprovisioning code of E, indicating the service ordered is in the emergencyNSEP category, the Provider will allocate the resources necessary to providethis service as soon as possible, working out

37、side of normal business hourswhen necessary.5. An ASR or LSR received with a TSP provisioning code of 1,2,3,4, or 5indicates that NSEP treatment for the priority provisioning of these essentialNSEP services has been invoked. Essential NSEP services are required to beprovisioned by the due date speci

38、fied by the End User. Providers will maketheir best effort to meet the Customers Desired Due Date (DDD) foressential NSEP services.3-2ATIS/OBF-TSP-002Issued March 8, 2002Effective March 8, 2002Implemented N/A6. When the provisioning interval is extremely short, it may be necessary forthe Customer to

39、 provide the ASR or LSR information verbally to theProvider. In such cases, a confirming ASR or LSR (including all of theinformation verbally provided) must follow at the earliest possible date.7. The Providers internal order or equivalent documents will include theappropriate entry to establish and

40、 uniquely identify on billing documentsany charges which result from the implementation of a 2 character TSP codeon an access service.8. When the Service is directly ordered by and billed to the End User, all of theordering information (including, at a minimum, the 12 character TSPAuthorization Code

41、) will be obtained from the End User or their authorizedagent by the Provider. In this instance, the Provider will be the primecontractor with all of the attendant prime contractor responsibilities.3.2 DESIGN1. TSP Services will follow normal design work flow with the addition of the 2character TSP

42、code on all installation work documents (i.e., WORDdocument or equivalent). The 2 character TSP code is also required on theDesign Layout Report (DLR). Best efforts by Customers/Providers arerequired to provide TSP treatment as follows:A. Immediate action to complete the Circuit Design for provision

43、ing of TSPprovisioning priority Level E services.B. Meet the DLR Date (DLRD) for the provisioning of TSP provisioningpriority level 1 to 5 services.C. Reassignment of facilities in response to a request from maintenanceforces to restore TSP (TSP restoration priority level 1 to 5) servicesbased on th

44、eir assigned restoration priority level and prior to non-TSPservices.2. When spare facilities are unavailable, it may be necessary for theCustomer/Provider to preempt a service to obtain the facilities required toprovision or restore a TSP service.3-3ATIS/OBF-TSP-002Issued March 8, 2002Effective Mar

45、ch 8, 2002Implemented N/AA. When preemption is necessary, the sequence in which existing services maybe preempted is as follows:1. Non-TSP services.2. TSP services, selected in the inverse order of their TSP priority levelassignment.3. When preemption is required to provision or restore a TSP servic

46、e,the consent of the End User whose service will be preempted is notrequired. The Provider will restore the preempted service followingnormal maintenance procedures and apply billing account credit, ifapplicable, and in accordance with the appropriate tariff.For these cases, in the event a Provider

47、must preempt an existingService, the Provider will notify the Customer of the preemption.The Customer will be responsible for notifying their preempted EndUser(s).3.3 INSTALLATIONInstallation guidelines for TSP services are detailed in the NetworkInterconnection/Interoperability Forums (NIIF) Reference Document, Parts Iand II (ATIS/NIIF-004-2-1) which can be found at “http:/www.atis.org” in the“ATIS Committees and Forums” section.3.4 COMPLETIONThe completion process consists of three phases as follows:1. A subcontractor to primary contractor completion will take plac