ATIS 0300094-2015 Trouble Type Codes in Support of ATIS Trouble Administration Standards.pdf

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1、 AMERICAN NATIONAL STANDARD FOR TELECOMMUNICATIONS ATIS-0300094.2015 Trouble Type Codes in Support of ATIS Trouble Administration Standards As a leading technology and solutions development organization, the Alliance for Telecommunications Industry Solutions (ATIS) brings together the top global ICT

2、 companies to advance the industrys most pressing business priorities. ATIS nearly 200 member companies are currently working to address the All-IP transition, network functions virtualization, big data analytics, cloud services, device solutions, emergency services, M2M, cyber security, network evo

3、lution, quality of service, billing support, operations, and much more. These priorities follow a fast-track development lifecycle from design and innovation through standards, specifications, requirements, business use cases, software toolkits, open source solutions, and interoperability testing. A

4、TIS is accredited by the American National Standards Institute (ANSI). The organization is the North American Organizational Partner for the 3rd Generation Partnership Project (3GPP), a founding Partner of the oneM2M global initiative, a member of and major U.S. contributor to the International Tele

5、communication Union (ITU), as well as a member of the Inter-American Telecommunication Commission (CITEL). For more information, visit www.atis.org. AMERICAN NATIONAL STANDARD Approval of an American National Standard requires review by ANSI that the requirements for due process, consensus, and othe

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8、d the standards or not, from manufacturing, marketing, purchasing, or using products, processes, or procedures not conforming to the standards. The American National Standards Institute does not develop standards and will in no circumstances give an interpretation of any American National Standard.

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15、ossibility that compliance with this standard may require use of an invention covered by patent rights. By publication of this standard, no position is taken with respect to whether use of an invention covered by patent rights will be required, and if any such use is required no position is taken re

16、garding the validity of this claim or any patent rights in connection therewith. Please refer to http:/www.atis.org/legal/patentinfo.asp to determine if any statement has been filed by a patent holder indicating a willingness to grant a license either without compensation or on reasonable and non-di

17、scriminatory terms and conditions to applicants desiring to obtain a license. ATIS-0300094.2015, Trouble Type Codes in Support of ATIS Trouble Administration Standards Is an American National Standard developed by the ATIS Telecom Management and Operations Committee (TMOC). Published by Alliance for

18、 Telecommunications Industry Solutions 1200 G Street, NW, Suite 500 Washington, DC 20005 Copyright 2015 by Alliance for Telecommunications Industry Solutions All rights reserved. No part of this publication may be reproduced in any form, in an electronic retrieval system or otherwise, without the pr

19、ior written permission of the publisher. For information contact ATIS at 202.628.6380. ATIS is online at . ATIS-0300094.2015 (Revision of ATIS-0300094.2014) American National Standard for Telecommunications Trouble Type Codes in Support of ATIS Trouble Administration Standards Alliance for Telecommu

20、nications Industry Solutions Approved March 13, 2015 American National Standards Institute, Inc. Abstract This document contains a canonical listing of Trouble Type Codes to be used in the Electronic Bonding process as specified in ATIS-0300003.2012 and ATIS-0300227.2008. ATIS-0300094.2015 ii Forewo

21、rd The information contained in this Foreword is not part of this American National Standard (ANS) and has not been processed in accordance with ANSIs requirements for an ANS. As such, this Foreword may contain material that has not been subjected to public review or a consensus process. In addition

22、, it does not contain requirements necessary for conformance to the Standard. The Alliance for Telecommunication Industry Solutions (ATIS) serves the public through improved understanding between carriers, customers, and manufacturers. The Telecom Management and Operations Committee (TMOC) - formerl

23、y T1M1 -develops operations, administration, maintenance and provisioning standards, and other documentation related to Operations Support System (OSS) and Network Element (NE) functions and interfaces for communications networks - with an emphasis on standards development related to U.S.A. communic

24、ation networks in coordination with the development of international standards. ANSI guidelines specify two categories of requirements: mandatory and recommendation. The mandatory requirements are designated by the word SHALL and recommendations by the word SHOULD. Where both a mandatory requirement

25、 and a recommendation are specified for the same criterion, the recommendation represents a goal currently identifiable as having distinct compatibility or performance advantages. Suggestions for improvement of this document are welcome. They should be sent to the Alliance for Telecommunications Ind

26、ustry Solutions, TMOC, 1200 G Street NW, Suite 500, Washington, DC 20005. At the time of initiation or issuance of the letter ballot for this document, TMOC, which was responsible for its development, had the following leadership: T. Barrett, TMOC Chair (AT&T) S. Kiewel, TMOC Vice Chair (iconectiv)

27、T. Barrett, TMOC Technical Editor (AT&T) ATIS-0300094.2015 iii Table of Contents 1 SCOPE, PURPOSE, & APPLICATION . 1 1.1 SCOPE 1 1.2 PURPOSE 1 1.3 APPLICATION . 1 2 NORMATIVE REFERENCES 1 3 DEFINITIONS . 1 4 ACRONYMS . 2 5 TROUBLE TYPE CODES FOR ATIS TROUBLE ADMINISTRATION STANDARDS . 2 AMERICAN NAT

28、IONAL STANDARD ATIS-0300094.2015 American National Standard for Telecommunications Trouble Type Codes in Support of ATIS Trouble Administration Standards 1 1 Scope, Purpose, & Application 1.1 Scope The scope of this standard is limited to the definition of an enumerated list of trouble type codes in

29、tended to be used in support of American National Standards for Trouble Administration. 1.2 Purpose The purpose of this standard is to provide a single set of unambiguous trouble type codes to be used consistently across all American National Standards for Trouble Administration. 1.3 Application Thi

30、s standard is intended to be used together with other American National Standards for Trouble Administration (see 2). 2 Normative References The following standards contain provisions which, through reference in this text, constitute provisions of this ATIS Standard. At the time of publication, the

31、editions indicated were valid. All standards are subject to revision, and parties to agreements based on this ATIS Standard are encouraged to investigate the possibility of applying the most recent editions of the standards indicated below. ATIS-0300227.2008, Operations, Administrations, Maintenance

32、, and Provisioning (OAM&P) Interfaces between Operations Systems across Jurisdictional Boundaries to Support Fault Management (Trouble Administration).1ATIS-0300003.2012, XML Schema Interface for Fault Management (Trouble Administration).23 Definitions Clause 5 includes definitions for specific trou

33、ble types. _ 1This document is available from the Alliance for Telecommunications Industry Solutions (ATIS), 1200 G Street N.W., Suite 500, Washington, DC 20005. 2This document is available from the Alliance for Telecommunications Industry Solutions (ATIS), 1200 G Street N.W., Suite 500, Washington,

34、 DC 20005. ATIS-0300094.2015 2 4 Acronyms CORBA Common Object Request Broker Architecture IDL Interface Definition Language OAM&P Operations, Administration, Maintenance, and Provisioning XML Extensible Markup Language 5 Trouble Type Codes for ATIS Trouble Administration Standards Trouble type codes

35、 are listed in the following table. NOTE: The 8000 8999 code block has been reserved for service provider internal use. No Trouble Type codes from 8000 through 8999 shall be passed across the Electronic Bonding Interface between companies. Trouble Type Code Type Code noDialToneGroup 100noDialTone 10

36、1slowDialTone 102circuitDead 103canNotCallOutGroup 200 canNotCallOut 201canNotBreakDialTone 203dialToneAfterDialing 204highAndDry 205canNotRaise 206 allAccessBusy 207 canNotCallOut2 208canNotCallLongDistance 209 canNotCallOverseas 210speedCall 211cannotCall911 212cannotCall700 213 cannotCall800or888

37、 214cannotCall900 215cannotCallDA 216cannotCallIntraLataToll 217 canNotBeCalledGroup 300canNotBeCalled 301canNotBeCalledBusy 302doNotGetCalled 303 canNotTripRing 304ATIS-0300094.2015 3 Trouble Type Code Type Code falseRings 305doNotAnswer 306reachRecording 307canNotRaiseAStation 308 canNotRaiseADrop

38、 309canNotRaiseACircuitLocation 310ringNoAnswer 311reorder 312alwaysBusy 313 bellDoesNotRing 314bellDoesNotRing2 315bellRingsCanNotAnswer 316bellRingsAfterAnswer 317 noRingNoAnswer 318otherRingTrouble 319receivesCallsForWrongNumber 320 recordingOnLine 321ringsThenGoesBusy 322canNotBeHeardGroup 400ca

39、nNotBeHeard 401 canNotHear 402fading 403distant 404reachedWrongNumberGroup 500 wrongNumber 501wrongPsapNumber 502 circuitOperationGroup 600open 601falseDisconnect 602grounded 603canNotBeSignalled 604 canNotSignal 605permanentSignal 606improperSupervision 607supervision 608canNotMeet 609 canNotReleas

40、eCircuit 610hungUp 611noWinkStart 612noSF 613lowSF 614 noContinuity 615cutCable 616ATIS-0300094.2015 4 Trouble Type Code Type Code openToDemarc 617noRingGenerator 618badERL 619echo 620hollow 621 circuitDead 622circuitDown 623failingCircuit 624noSignal 625seizureOnCircuit 626 lossEPSCSorSwitchedServi

41、ces 627 monitorCircuit 628newServiceNotWorking 629openEPSCSorSwitchedServices 630 otherVoiceDescribeAdditInfo 631 trunkBlockedFarEnd 632badBalance 633highRateIncompleteIncoming 634 outgoingFailureAfterWink 635 requestForPerformanceMeasures 636chronicMonitoring 637cutOffGroup 700 cutOff 701 noiseProb

42、lemGroup 800 intermittentNoise 801noisy 802foreignTone 803clipping 804crossTalk 805 staticOnLine 806 groundHum 807hearsOtherOnLine 808humOnLine 809clicking 810 noiseEPSCSorSwitchedServices 811 levelTroublesGroup 900 lowLevels 901highLevels 902longLevels 903hotLevels 904highEndRollOff 905 lowEndRollO

43、ff 906 needsEqualized 907 ATIS-0300094.2015 5 Trouble Type Code Type Code lineLoss 908doesNotPassFreqResponse 909levelsOutOfLimit 910 miscellaneousTroubleGroup 1000 hiCapDown 1001 carrierDown 1002biPolarViolations 1003 frameErrorsHicap 1004outOfFrame 1005 lossOfSync 1006 frameSlips 1007 noLoopback 1

44、008 canNotLoopbackDemarc 1009recordingOnCircuit 1010 linesNeedTagging 1011outwatsRingingIn 1012 remoteAccess 1013 other 1014 alarm 1015 multipleShortDurationHit 1016 frameErrors 1017 facilityAlarm 1018 softwareGroupAlarm 1019 dChannelDown 1020 degradationOfT1 1021 networkFailure 1022 noPsapInfo 1023

45、 memoryServiceProblemGroup 1100 picTrouble 1101callTransferProblem 1102 callWaitingProblem 1103 customCallFeature 1104 threeWayCalling 1105 callTraceNotWorking 1106 callTraceBlockNotWorking 1107repeatDialNotWorking 1108 repeatDialBlockNotWorking 1109 callReturnNotWorking 1110 callReturnBlockNotWorki

46、ng 1111 callerIdentificationNotWorking 1112 callBlockingNotWorking 1113 voiceMessagingServiceProblem 1114 callForwardingNotWorking 1115 ATIS-0300094.2015 6 Trouble Type Code Type Code callForwardingBusyLineNotWorking 1116callForwardingNoAnswerNotWorking 1117 huntingNotWorking 1118selectiveCallForwar

47、dingNotWorking 1119 cannotSetupUniqueRingID 1120 callerIDBlockNotWorkingPerLine 1121callerIDBlockNotWorkingPerCall 1122cannotRemoveBlockingOnASingleCall 1123 remoteCallForwarding 1124 commonBlockCentrexProblem 1125incorrectCallerID 1127 remoteAccessCallForwarding 1128 dataTroubleGroup 1200 canNotRec

48、eiveData 1201 canNotSendData 1202 canNotTransmitCanNotReceive 1203 noReceive 1204 noResponse 1205delay 1206 impulseNoise 1207 phaseJitter 1208 harmonicDistortion 1209 highDistortion 1210 noDataLoopback 1211 noCarrier 1212 notPolling 1213 dataFramingErrors 1214 dropOuts 1215 hits 1216 noAnswerBack 12

49、17 streamer 1218 outOfSpecification 1219 canNotRunToCSU 1220canNotRunToOSU 1221 deadDataCircuit 1222 circuitInLoopback 1223 errors 1224 garbledData 1225 invalidData 1226 crossModulation 1227 slowResponse 1228 otherDataDescribeAdditInfo 1229gettingAllOnes 1230 ATIS-0300094.2015 7 Trouble Type Code Type Code slip 1231 noDSLConnectivity 1232slowDSLThroughput 1233portReset 1234otherDataDescribeAdditInfoIN 1235 gettingAllOnesI