[外语类试卷]托业阅读(综合)模拟试卷14及答案与解析.doc
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1、托业阅读(综合)模拟试卷 14及答案与解析 一、阅读理解 0 From: Cindy West To: Jack Graham Subject: Survey Results Dear Mr. Graham, Between April 1st and June 30th, we phoned 2,000 TX computer users. We asked for their opinion about the products and services offered by your company. 1,150 agreed to share their views. 1,040 sa
2、id that they were either satisfied or very satisfied with the product and service they received. Thats 90% of everyone who answered. I attached all the data in this email as well as a comprehensive analysis of the responses. Briefly, the results indicate that your customers value the speed and durab
3、ility of TX computers. Many respondents mentioned that your computers still function perfectly even after several years of ownership. However, some people were not satisfied with the customer service or the delivery options that were offered. I hope you will find this information helpful. Id be happ
4、y to answer any questions you might have, so please dont hesitate to call. Sincerely, Cindy West Consumer Behavior Analyst 1 What is the purpose of the e-mail? ( A) To announce a discount on computers ( B) To summarize a set of data ( C) To promote a new type of a computer ( D) To apologize for a la
5、te delivery 2 According to the e-mail, why do customers like TX Computers? ( A) They are durable. ( B) They are beautifully designed. ( C) They are inexpensive. ( D) They are not heavy. 2 From: Harrison Gray To: Jim Myers Subject: Important Contract Hi Jim, How was your trip to Bali? I hope you feel
6、 invigorated again. As you know, we have entered into negotiations with Chengdu Company to become one of its preferred suppliers for their construction supplies. I am pleased to announce that Chengdu Company Vice President, Chang Weimin is coming to our main office in Panorama City next Friday to di
7、scuss a contract with Cody Evans. Mr. Chang has requested a tour of our assembly plant in Panorama City. I have arranged to leave a car to take him there at 2: 00 P.M. Please have an agenda that includes an overview of plants and a tour of facility ready by that time. If you have questions or concer
8、ns, please contact me. Harrison 3 What is the purpose of the e-mail? ( A) To announce the hiring of a new vice president ( B) To provide procedures for quality control ( C) To request that a visit to a plant be arranged ( D) To confirm the availability of construction supplies 4 What is Mr. Myers as
9、ked to do? ( A) Sign a contract with Cody Evans ( B) Pick up Mr. Chang from the airport ( C) Prepare some documents for Mr. Chang ( D) Sell Mr. Chang some construction supplies 4 Ellington Tools, Inc. Warranty Card Ellington Tools, Inc., warrants to the original consumer that each of its products an
10、d all components therein contained will be free from defects in materials or workmanship for one year from the date of purchase. Any warranty hereunder is extended only to the original consumer purchaser and is not assignable. In the event of malfunction or other indication of failure attributable d
11、irectly to faulty workmanship or material, Ellington Tools, Inc., will at its option, repair or replace said products or components to whatever extent it shall deem necessary to restore said product to proper operating condition, provided the consumer purchaser has previously returned the enclosed W
12、arranty Registration Card to Ellington Tools, Inc When sending an item for repair or replacement, the customer must include his or her name, street address and phone number for us to assist in returning shipment. It is recommended(not required)to enclose a note explaining the problem the customer ha
13、d using the item. The customer shall be solely responsible for failure of any Ellington Tools, Inc. product or component thereof, resulting from accident, abuse or misapplication of the product, and Ellington Tools, Inc. assumes no liability as a consequence of such events under the terms of the War
14、ranty. Revised July 25 5 What is NOT mentioned as a requirement to return a product to Ellington Tools? ( A) The customers name ( B) Telephone numbers ( C) A note explaining the problem ( D) The address 6 According to the warranty card, what is probably covered by the company? ( A) Customer negligen
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- 外语类 试卷 阅读 综合 模拟 14 答案 解析 DOC
