[外语类试卷]专业英语八级模拟试卷779及答案与解析.doc

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1、专业英语八级模拟试卷 779及答案与解析 SECTION A MINI-LECTURE Directions: In this section you sill hear a mini-lecture. You will hear the lecture ONCE ONLY. While listening, take notes on the important points. Your notes will not be marked, but you will need them to complete a gap-filling task after the mini-lecture.

2、 When the lecture is over, you will be given two minutes to check your notes, and another ten minutes to complete the gap-filling task on ANSWER SHEET ONE. Use the blank sheet for note-taking. 0 Character Analysis of Shakespearean Plays I. Character analysis character evaluation as the best way to s

3、tart the analysis of a Shakespearean play characters in a typical 【 B1】 doing particular things in 【 B1】 _ every play conflicts involved characters characters being on trial II. Three main reasons for approaching Shakespearean plays by analyzing characters A. Plays with active characters like people

4、 around us the appeal of the genre seeing the play as 【 B2】 itself 【 B2】 _ B. Shakespeares ability to 【 B3】 characters 【 B3】 _ individual personality with experience requiring an evaluation individual actors need to 【 B4】 upon the motivations 【 B4】 _ for their characters C. The play including 【 B5】

5、itself, for the reason that 【 B5】 _ characters are trying to understand their own characters III. The merits and weaknesses of the approach illustrated by 【 B6】 interpretations of 19th century 【 B6】 _ A. Values always reminding of the central concern 【 B7】 【 B7】 _ keeping in touch with the reason wh

6、y Shakespeare 【 B8】 【 B8】 _ B. Problems not enough 【 B9】 about characters: 【 B9】 _ 1) key elements full character analysis needs are 【 B10】 【 B10】 _ 2) for the lack of evidence, the analysis often ends with trivial matters. 1 【 B1】 2 【 B2】 3 【 B3】 4 【 B4】 5 【 B5】 6 【 B6】 7 【 B7】 8 【 B8】 9 【 B9】 10 【

7、 B10】 SECTION B INTERVIEW Directions: In this section you will hear everything ONCE ONLY. Listen carefully and then answer the questions that follow. Questions 1 to 5 are based on an interview. At the end of the interview you will be given 10 seconds to answer each of the following five questions. N

8、ow listen to the interview. 11 What does Mr. Stevenson think of his profession? （ A） It is cool. （ B） It is decent. （ C） It is awesome. （ D） It receives a mixed reaction. 12 When did Mr. Stevenson have the idea of becoming a lawyer? （ A） When he was in elementary school. （ B） When he was in junior h

9、igh. （ C） When he was in senior high. （ D） When he was in law school. 13 In Mr. Stevensons opinion, the approach to practicing law can be summarized as （ A） going to law school. （ B） taking the bar. （ C） learning by doing. （ D） gaining experiences in law school. 14 Which of the following is INCORREC

10、T about Mr. Stevensons life at law school? （ A） He was particularly interested in the “non-traditional“ classes. （ B） He had great professors and classmates. （ C） He was crazy about the “Socratic method“. （ D） He once thought about dropping out. 15 Mr. Stevenson thinks lawyers receive unfair critici

11、sm because （ A） the news is full of horrible lawyer stories. （ B） there is a hierarchy in the field of law. （ C） lawyer movies have demonized the image of lawyers. （ D） the profession of lawyer has lost some of its reputation in recent years. SECTION C NEWS BROADCAST Directions: In this section you

12、will hear everything ONCE ONLY. Listen carefully and then answer the questions that follow. At the end of each news item, you will be given 10 seconds to answer the questions. 16 Whats the purpose of the car bombing? （ A） To revenge against Taliban who attacked the airport. （ B） To revenge for a Kor

13、an-burning incident at a U.S. air base. （ C） To show their hope for being calm and peaceful. （ D） To condemn the treatment of the Korans. 17 Which of the following was NOT a place where the suicide bombers blew themselves up? （ A） At the shrines entrance. （ B） Within the compound. （ C） In the baseme

14、nt of the building. （ D） Near Data Darbar. 18 It seemed that June had been_for Pakistan. （ A） the most peaceful month in two years （ B） the first month to have suicide bombing （ C） the month to have the least suicide bombings （ D） the month when security chiefs do annual congratulations 19 The Unite

15、d Nations General Assembly will set up a new agency to （ A） deal with gender equality. （ B） promote women employment. （ C） unify existing UN bodies. （ D） accelerate world peace. 20 Which of the following is INCORRECT? （ A） The new agency will start work at the beginning of next year. （ B） Four exist

16、ing UN bodies will be unified. （ C） There are strong disputes over this decision. （ D） The new agency will mainly aim at western and some developing countries. 20 Recently, I have heard two stories regarding the automobile sector. The sales of a Sino-US joint venture have increased significantly fol

17、lowing the substantial price reduction. Then a friend of mine who worked at its rival company complained that the quality of materials used by that Sino-US joint venture was much lower than that used by its European competitor. He couldnt figure out how come that company could achieve such high sale

18、s volume and profits. The reason is the company precisely targets on customer needs of the current stage: at present, customers in China purely focus on how a car looks with other elements overlooked. Therefore, the Sino-US company concentrates on vehicle design and interior decoration for their new

19、 models. On the contrary, traditionally strict requirements on delicate aspects such as chassis and mould, etc., followed by the European manufacturer, the companys rival, were not appreciated by customers in China who are only interested in appearance. Thus, the sales of European products became sl

20、uggish and the production line was forced to pause. The above two stories combined with the theme of this article “customer satisfaction level“ present an interesting subject matter. Some restaurant management in China probably knows nothing about “customer satisfaction level“. They simply follow th

21、e traditional “value for money“ wisdom and unintentionally acquire and retain a large base of customers, which include picky customers like me: willing to tolerate poor service thanks to the divine cuisine. Why? Because the restaurant has targeted on fundamental customer needs seeking reasonably pri

22、ced good food. Good service would be a bonus but customers can still tolerate poor service. In contrast, even though you are highly satisfied with the good service provided by an elegant restaurant, you are unlikely to revisit if it provides ordinary food at high price. This is because your fundamen

23、tal needs havent been met. Similarly, the Sino-European automobile joint venture has misunderstood the fundamentals of “customer satisfaction level“ in the China market. Certainly, they should have known more about “customer satisfaction level“ than that restaurant and their pursuit of product quali

24、ty would be as high as their rivals. However, they have overlooked the fundamental needs of family vehicle customers of the current market. Customers in China are not as knowledgeable as their European counterparts, they know very little about vehicles and vehicle quality. As for the purchase of veh

25、icles, at present most Chinese families use the same criteria as they select a restaurant: “value for money“. They are interested in handsome exterior, pretty and practical interior but know little of chassis, nor the advantage of laser-mould. Indeed, they do not bother to know. The market has start

26、ed to focus on “customer satisfaction level“. This is an inevitable trend during the development course of customer relationship management in China. However, the current market hasnt fully and truly understood “customer satisfaction level“ yet. On some occasions, “customer satisfaction level“ is si

27、mply interpreted as “customer service satisfaction level“. It is believed that sales revenue will increase given that service level has been enhanced. Out-source call centers have been mushroomed in the previous years but nowadays they are facing a hard time. Their close-down illustrates that purely

28、 focusing on the format of customer service but overlooking the fundamental needs of most customers is a mistake, which is similar to that made by the enterprise of the second story. The failure to meet most families expectation on vehicles has resulted in higher cost against rivals as well as a pas

29、sive and disadvantaged position. The only criterion to measure market effectiveness of CRM concepts is whether they could improve corporate efficiency and revenue. This applies to “customer satisfaction level“ too. What is the objective of “customer satisfaction level“? Put aside all passionate, the

30、 essence is to increase corporate revenue to make profits. Personally I have no doubt about this, what matters is how to achieve this objective. According to CRM concepts, do you need to look after every single customer? Nowadays, no is certainly the answer. This is because corporate resources are l

31、imited and each customer has a different degree of contribution, thus, we need to realize CRMs customer-centered concept in a differential manner (different treatments to different customer groups). Meanwhile, prior to considering “customer satisfaction level“, we need to understand our customers pu

32、rposes of doing business with us. What do they expect from doing business with us? What are their fundamental needs? Only when our service and products could satisfy their needs to the largest extent, would we be able to acquire and increase business related “customer satisfaction level“. Are you in

33、terested in having a try? 21 Why cant the cars made by European manufacturer sell well in China? （ A） The quality of the cars is not good enough. （ B） The price of the cars is too high for Chinese buyers. （ C） The cars do not cater for the Chinese buyers. （ D） The Chinese buyers do not quite know wh

34、at good cars are. 22 What lesson can be best learned from the stories of Chinese restaurant and the European car manufacturer? （ A） To retain customers, service should be improved. （ B） Good quality of product is the most important. （ C） Customer needs should be the primary concern. （ D） Good servic

35、e and quality can make customers satisfied. 23 Failure to meet customer needs can lead to （ A） overemphasis on the service format. （ B） decreased corporate revenue. （ C） misunderstanding of customer satisfaction. （ D） customers complaints. 24 What is the premise of “customer satisfaction level“, acc

36、ording to the passage? （ A） Good service and quality. （ B） Different treatments to different customer groups. （ C） Making money. （ D） Full understanding of customer needs. 25 According to the passage, which of the following does the author probably advocate? （ A） A name brand phone company supply mo

37、bile phones with high-quality MP3 player. （ B） A Chinese restaurant boasts of genuine Sichuan cuisine. （ C） A western restaurant has best decoration and high-ranking service. （ D） A famous restaurant provides entertainment performance to customers. 25 One school night this month I sidled up to Alexa

38、nder, my 15-year-old son, and stroked his cheek in a manner I hoped would seem casual. Alex knew better, sensing by my touch, which lingered just a moment too long, that I was sneaking a touch of the stubble that had begun to sprout near his ears. A year ago he would have ignored this intrusion and

39、returned my gesture with a squeeze. But now he recoiled, retreating stormily to his computer screen. That, and a peevish roll of his eyes, told me more forcefully than words, Mom, you are so busted! I had committed the ultimate folly: invading my teenagers personal space. “The average teenager has p

40、retty strong feelings about his privacy,“ Lara Fox, a recent young acquaintance, told me with an assurance that brooked no debate. Her friend Hilary Frankel chimed in: “What Alex is saying is: This is my body changing. Its not yours.“ Intruding, however discreetly, risked making him feel babied “at

41、a time when feeling like an adult is very important to him“, she added. O.K., score one for the two of you. These young women, after all, are experts. Ms. Frankel and Ms. Fox, both 17, are the authors of Breaking the Code (New American Library), a new book that seeks to bridge the generational divid

42、e between parents and adolescents. It is being promoted by its publisher as the first self-help guide by teenagers for their parents, a kind of Kids Are From Mars, Parents Are From Venus that demystifies the language and actions of teenagers. The girls tackled issues including curfews, money, school

43、 pressures, smoking and sibling rivalry. Personally, I welcomed insights into teenagers from any qualified experts, and that included the authors. The most common missteps in interacting with teenagers, they instructed me, stem from the turf war between parents asserting their right to know what goe

44、s on under their roof and teenagers zealously guarding their privacy. When a child is younger, they write, every decision revolves around the parents. But now, as Ms. Fox told me, “often your teenager is in this bubble that doesnt include you“. Ms. Fox and Ms. Frankel acknowledge that they and their

45、 peers can be quick to interpret their parents remarks as dismissive or condescending and respond with a hostility that masks their vulnerability. “What we want above all is your approval,“ they write. “Dont forget, no matter how much we act as if we dont care what you say, we believe the things you

46、 say about us.“ Nancy Samalin, a New York child-rearing expert and the author of Loving Without Spoiling (McGraw-Hill, 2003), said she didnt agree with everything the authors suggested but found their arguments reasonable. “When your kids are saying, You dont get it, and you never will, there are lo

47、ts of ways to respond so that they will listen,“ she said, “and thats what the writers point out.“ As for my teenager, Alex, Ms. Fox and Ms. Frankel told me I would have done better to back off or to have asked “Is your skin feeling rougher these days?“ A more successful approach, the authors sugges

48、t in their book, would have been for the mother to offer, as Ms. Foxs own parents did, a later curfew once a month, along with an explanation of her concerns. “My parents helped me see,“ Ms. Fox told me, “that even though they used to stay out late and ride their bicycles to school, times have chang

49、ed. These days there is a major fear factor in bringing up kids. Parents worry about their child crossing the street.“ The writers said they hoped simply to shed light on teenage thinking. For their parents it did. Reminded by Ms. Fox that teenagers can be quite territorial. Her father, Steven Fox, a dentist, said, “These days Im better about knocking on the door when I want to come into Laras room.“ “I try to talk to her in a more respectful way, more as an adultish type of