ARMY UFGS-28 20 02-2008 CENTRAL MONITORING SERVICES FOR ELECTRONIC SECURITY SYSTEMS《电子安全系统中央监控服务》.pdf

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1、*USACE / NAVFAC / AFCESA / NASA UFGS-28 20 02 (November 2008)-Preparing Activity: USACE SupersedingUFGS-13729 (April 2006)UNIFIED FACILITIES GUIDE SPECIFICATIONSReferences are in agreement with UMRL dated October 2008*SECTION TABLE OF CONTENTSDIVISION 28 - ELECTRONIC SAFETY AND SECURITYSECTION 28 20

2、 02CENTRAL MONITORING SERVICES FOR ELECTRONIC SECURITY SYSTEMS11/08PART 1 GENERAL1.1 REFERENCES1.2 SYSTEM DESCRIPTION1.2.1 General System Description1.2.2 Redundant Monitoring Facility1.3 SUBMITTALS1.4 QUALITY ASSURANCE1.4.1 Monitoring Facility Personnel Hiring Practices1.4.2 Monitoring Facility Ope

3、rator Qualifications1.4.2.1 Central Station Operator Certificates1.4.2.2 In-House Training1.4.3 Regulatory Requirements1.4.3.1 Security Alarm Systems1.4.3.2 Central Monitoring Facility Staffing1.4.3.3 Central Monitoring of High Security Assets1.4.4 Insurance1.4.5 Procedure Development Conference1.4.

4、5.1 Scheduling and Location1.4.5.2 Operating Procedure Plan1.4.5.3 Plan VerificationPART 2 PRODUCTS (NOT USED)PART 3 EXECUTION3.1 INTERFACE3.1.1 Alarm Signal Format3.1.2 Communication Means3.2 AUDIO VERIFICATION3.3 VIDEO VERIFICATION- End of Section Table of Contents -SECTION 28 20 02 Page 1Provided

5、 by IHSNot for ResaleNo reproduction or networking permitted without license from IHS-,-,-*USACE / NAVFAC / AFCESA / NASA UFGS-28 20 02 (November 2008)-Preparing Activity: USACE SupersedingUFGS-13729 (April 2006)UNIFIED FACILITIES GUIDE SPECIFICATIONSReferences are in agreement with UMRL dated Octob

6、er 2008*SECTION 28 20 02CENTRAL MONITORING SERVICES FOR ELECTRONIC SECURITY SYSTEMS11/08*NOTE: This guide specification covers the requirements for central monitoring services for electronic security systems.Edit this guide specification for project specific requirements by adding, deleting, or revi

7、sing text. For bracketed items, choose applicable items(s) or insert appropriate information.Remove information and requirements not required in respective project, whether or not brackets are present.Comments and suggestions on this guide specification are welcome and should be directed to the tech

8、nical proponent of the specification. A listing of technical proponents, including their organization designation and telephone number, is on the Internet.Recommended changes to a UFGS should be submitted as a Criteria Change Request (CCR).*PART 1 GENERAL*NOTE: This guide specification specifies mon

9、itoring facility criteria. This specification does not cover requirements pertaining to the installation of alarm systems at a protected site monitored by a central monitoring facility.A monitoring facility, as used in this document, is a building, an office, or a suite of offices that houses the se

10、curity system central station and monitoring personnel. In this type system, the operation of alarm devices and electrical circuits is automatically signaled to, recorded, maintained, and supervised from a central station with persons in attendance at all times. These persons monitor SECTION 28 20 0

11、2 Page 2Provided by IHSNot for ResaleNo reproduction or networking permitted without license from IHS-,-,-the signals and dispatch the response force to any unauthorized entry into the protected area. Connection of alarm equipment to the central monitoring facility may be over leased telephone compa

12、ny lines.*1.1 REFERENCES*NOTE: This paragraph is used to list the publications cited in the text of the guide specification. The publications are referred to in the text by basic designation only and listed in this paragraph by organization, designation, date, and title.Use the Reference Wizards Che

13、ck Reference feature when you add a RID outside of the Sections Reference Article to automatically place the reference in the Reference Article. Also use the Reference Wizards Check Reference feature to update the issue dates.References not used in the text will automatically be deleted from this se

14、ction of the project specification when you choose to reconcile references in the publish print process.*The publications listed below form a part of this specification to the extent referenced. The publications are referred to within the text by the basic designation only.U.S. DEFENSE INTELLIGENCE

15、AGENCY (DIA)DIA DCID 6/9 (2002) Director of Central Intelligence Directive No. 6/9U.S. DEPARTMENT OF DEFENSE (DOD)DOD 5100.76-M (2000) Physical Security of Sensitive Conventional Arms, Ammunition, and ExplosivesDOD 5220.22-M (2006) National Industrial Security Program Operating Manual (NISPOM)UNDERW

16、RITERS LABORATORIES (UL)UL 1981 (2003) Central Station Automation SystemsUL 2050 (2003; 4th Edition) National Industrial Security SystemsUL 827 (1996; Rev thru Jan 2007) Central Station Alarm ServicesSECTION 28 20 02 Page 3Provided by IHSNot for ResaleNo reproduction or networking permitted without

17、license from IHS-,-,-1.2 SYSTEM DESCRIPTION1.2.1 General System DescriptionProvide central monitoring services, including associated facilities, equipment, appurtenances and trained personnel for the service of remotely monitoring alarm systems and taking actions as appropriate. The central monitori

18、ng facility shall be capable of monitoring security related alarm systems and shall be in compliance with UL 827, Central Station Alarm Services, and UL 2050, National Industrial Security Systems, for protection of National Security Information. The central monitoring facility shall be staffed and i

19、n operation at all times.1.2.2 Redundant Monitoring Facility*NOTE: A redundant monitoring facility is typically not necessary. Facilities meeting UL requirements, have redundancy on critical systems and are inherently reliable. However, requiring a redundant facility would allow signals to be rerout

20、ed in the event of a disaster at the primary monitoring facility with the break in the continuity of monitoring service being minimized. Requiring a redundant monitoring facility should be based on the importance of the protected site. Designer should confirm with the owner of the protected site as

21、to whether a redundant monitoring facility is required.Practices that are currently in use in the alarm industry would route alarm signals to a facility that is staffed and operating. Thus, it is unnecessary to permit an extensive break in the continuity of monitoring service. The designer should co

22、nsider what length of time is acceptable for a break in the continuity of monitoring service based on the protected site being monitored.*Provide a redundant monitoring facility in addition to the primary monitoring facility in the event that the primary monitoring facility is disabled. In that case

23、, reroute all alarm signals to the redundant monitoring facility such that there is no less than a 15 minute less than a thirty minute _ break in the continuity of monitoring service. The redundant facility, when manned, shall meet the requirements covered in this specification for the primary monit

24、oring facility.1.3 SUBMITTALS*NOTE: Review submittal description (SD) definitions in Section 01 33 00 SUBMITTAL PROCEDURES and edit the following list to reflect only the submittals required for the project. Submittals should be kept to the minimum required for adequate quality control.A “G” followi

25、ng a submittal item indicates that the submittal requires Government approval. Some submittals are already marked with a “G”. Only SECTION 28 20 02 Page 4Provided by IHSNot for ResaleNo reproduction or networking permitted without license from IHS-,-,-delete an existing “G” if the submittal item is

26、not complex and can be reviewed through the Contractors Quality Control system. Only add a “G” if the submittal is sufficiently important or complex in context of the project.For submittals requiring Government approval on Army projects, a code of up to three characters within the submittal tags may

27、 be used following the “G“ designation to indicate the approving authority. Codes for Army projects using the Resident Management System (RMS) are: “AE“ for Architect-Engineer; “DO“ for District Office (Engineering Division or other organization in the District Office); “AO“ for Area Office; “RO“ fo

28、r Resident Office; and “PO“ for Project Office. Codes following the “G“ typically are not used for Navy, Air Force, and NASA projects.Choose the first bracketed item for Navy, Air Force and NASA projects, or choose the second bracketed item for Army projects.*Government approval is required for subm

29、ittals with a “G“ designation; submittals not having a “G“ designation are for Contractor Quality Control approval. information only. When used, a designation following the “G“ designation identifies the office that will review the submittal for the Government. Submit the following in accordance wit

30、h Section 01 33 00 SUBMITTAL PROCEDURES:SD-07 CertificatesHiring practices outline; G; G, _Central Station Operator Certificates; G; G, _In-house training outline; G; G, _Alarm History Report; G; G, _UL Certificate of Compliance; G; G, _Notarized Affidavit; G; G, _Proof of insurance; G; G, _Operatin

31、g procedure plan; G; G, _Certificates of compliance, as specified.1.4 QUALITY ASSURANCE1.4.1 Monitoring Facility Personnel Hiring Practices*NOTE: Hiring practices are typically incorporated that lead to employing upstanding and reliable personnel.*Demonstrate the existence of a pre-hire screening pr

32、ocess. Satisfactory results for each segment of the screening process shall be a requirement for any employment opportunity. The process shall, at a minimum, include the following segments:SECTION 28 20 02 Page 5Provided by IHSNot for ResaleNo reproduction or networking permitted without license fro

33、m IHS-,-,-a. felony conviction screeningb. drug screeningc. previous employment statement verificationd. a two-year degreee. _Submit a hiring practices outline detailing the pre-hire screening practices currently in place.1.4.2 Monitoring Facility Operator QualificationsEach monitoring facility oper

34、ator assigned to monitor alarms under this contract shall be qualified as specified in this section.1.4.2.1 Central Station Operator CertificatesMonitoring facility operators shall be Security Industry Association (SIA) trained and certified as Central Station Operators. Submit the monitoring facili

35、ty operators current Central Station Operator Certificates verifying that each monitoring facility operator has completed and passed the SIA Central Station Operator course.1.4.2.2 In-House TrainingTrain monitoring facility operators on facility specific equipment and policies. Submit an in-house tr

36、aining outline detailing facility specific training requirements that each monitoring facility operator must complete.1.4.3 Regulatory Requirements*NOTE: UL 827, Central Station Alarm Services is the UL standard that covers central monitoring facilities. Under UL 827, three categories exist. Each ca

37、tegory is identified by its UL Category Control Number (CCN). The categories and their respective CCN are as follows:Protective Signal Services - Central Station (UUFX)Burglar Alarm Systems - Central Station (CPVX)Monitoring Station, Residential (CVSU)Where the asset(s) to be monitored consist(s) on

38、ly of one or any combination of the following three cases, omit the paragraph below and include paragraph titled: Central Monitoring of High Security Assets, below.1. The asset(s) is(are) under the authority of the National Industrial Security Program.2. The asset(s) is(are) Sensitive Compartmented

39、Information.3. The asset(s) is(are) Arms, Ammunition and Explosives.*All alarms monitored under this contract shall be received and handled on SECTION 28 20 02 Page 6Provided by IHSNot for ResaleNo reproduction or networking permitted without license from IHS-,-,-systems and at facilities that are i

40、n compliance with regulatory requirements specified in this section.1.4.3.1 Security Alarm SystemsProvide a monitoring facility that is in compliance with UL 827, Central Station Alarm Services. Determine compliance by a UL-Listing in any of the following three categories:a. UUFX (Protective Signal

41、Services - Central Station)b. CPVX (Burglar Alarm Systems - Central Station)c. CVSU (Monitoring Station, Residential)Substantiate UL-Listing in any of the above categories by submitting the associated UL Certificate of Compliance.1.4.3.2 Central Monitoring Facility Staffing*NOTE: UL reviews the acti

42、ons taken in response to alarm signals generated by UL certificated alarm systems. UL does not review the handling of alarm signals that are not generated from UL certified alarm systems. UL only addresses alarm signals from non-certified alarm systems if they interfere with the handling of alarm si

43、gnals from UL certified alarm systems. The handling of alarm signals is affected by the central monitoring facility staffing. Specify an alarm history report be submitted prior to selecting a central monitoring facility to verify that the monitoring facility is staffed such that all alarms have been acknowledged and a response to the alarm has been initiated within 45 seconds per UL 1981.Select item “a.“ to require compliance to the 45 second staffing requirement. Select item “b.“ to exceed the 45 second staffing requirement and specify a new time in the blank space provided.*