BS ISO IEC 30122-1-2016 Information technology User interfaces Voice commands Framework and general guidance《信息技术 用户接口 语音指令 框架和通用指南》.pdf

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1、BS ISO/IEC 30122-1:2016 Information technology User interfaces Voice commands Part 1: Framework and general guidance BSI Standards Publication WB11885_BSI_StandardCovs_2013_AW.indd 1 15/05/2013 15:06BS ISO/IEC 30122-1:2016 BRITISH STANDARD National foreword This British Standard is the UK implementa

2、tion of ISO/IEC 30122-1:2016. The UK participation in its preparation was entrusted to Technical Committee ICT/-/6, ICT Accessibility. A list of organizations represented on this committee can be obtained on request to its secretary. This publication does not purport to include all the necessary pro

3、visions of a contract. Users are responsible for its correct application. The British Standards Institution 2016. Published by BSI Standards Limited 2016 ISBN 978 0 580 79042 3 ICS 35.240.20 Compliance with a British Standard cannot confer immunity from legal obligations. This British Standard was p

4、ublished under the authority of the Standards Policy and Strategy Committee on 31 August 2016. Amendments issued since publication Date Text affectedBS ISO/IEC 30122-1:2016 Information technology User interfaces Voice commands Part 1: Framework and general guidance Technologies de linformation Inter

5、faces utilisateur Commande vocale Partie 1: Cadre et conseils gnraux INTERNATIONAL STANDARD ISO/IEC 30122-1 Reference number ISO/IEC 30122-1:2016(E) First edition 2016-08-01 ISO/IEC 2016 BS ISO/IEC 30122-1:2016ii ISO/IEC 2016 All rights reserved COPYRIGHT PROTECTED DOCUMENT ISO/IEC 2016, Published i

6、n Switzerland All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior written permission. Permission ca

7、n be requested from either ISO at the address below or ISOs member body in the country of the requester. ISO copyright office Ch. de Blandonnet 8 CP 401 CH-1214 Vernier, Geneva, Switzerland Tel. +41 22 749 01 11 Fax +41 22 749 09 47 copyrightiso.org www.iso.org ISO/IEC 30122-1:2016(E)BS ISO/IEC 3012

8、2-1:2016ISO/IEC 30122-1:2016(E)Foreword iv Introduction v 1 Scope . 1 2 Conformance . 1 3 Normative references 1 4 T erms and definitions . 1 5 Requirements and recommendations 2 5.1 Overview 2 5.1.1 General 2 5.1.2 Attributes . 2 5.1.3 Start and end signals of voice command . 4 5.1.4 Uniqueness 4 5

9、.1.5 Feedback of acceptance . 4 5.2 Database of voice commands . 5 5.2.1 Registration of voice commands 5 5.2.2 Language of voice commands to be registered in database . 5 5.2.3 Contents of database 5 5.2.4 Management of database 6 Bibliography 7 ISO/IEC 2016 All rights reserved iii Contents PageBS

10、ISO/IEC 30122-1:2016ISO/IEC 30122-1:2016(E) Foreword ISO (the International Organization for Standardization) and IEC (the International Electrotechnical Commission) form the specialized system for worldwide standardization. National bodies that are members of ISO or IEC participate in the developme

11、nt of International Standards through technical committees established by the respective organization to deal with particular fields of technical activity. ISO and IEC technical committees collaborate in fields of mutual interest. Other international organizations, governmental and non-governmental,

12、 in liaison with ISO and IEC, also take part in the work. In the field of information technology, ISO and IEC have established a joint technical committee, ISO/IEC JTC 1. The procedures used to develop this document and those intended for its further maintenance are described in the ISO/IEC Directiv

13、es, Part 1. In particular the different approval criteria needed for the different types of document should be noted. This document was drafted in accordance with the editorial rules of the ISO/IEC Directives, Part 2 (see www.iso.org/directives). Attention is drawn to the possibility that some of th

14、e elements of this document may be the subject of patent rights. ISO and IEC shall not be held responsible for identifying any or all such patent rights. Details of any patent rights identified during the development of the document will be in the Introduction and/or on the ISO list of patent declar

15、ations received (see www.iso.org/patents). Any trade name used in this document is information given for the convenience of users and does not constitute an endorsement. For an explanation on the meaning of ISO specific terms and expressions related to conformit y assessment, as well as information

16、about ISOs adherence to the World Trade Organization (WTO) principles in the Technical Barriers to Trade (TBT) see the following URL: www.iso.org/iso/foreword.html. The committee responsible for this document is ISO/IEC JTC 1, Information technology, Subcommittee SC 35, User interfaces. ISO/IEC 3012

17、2 consists of the following parts, under the general title Information technology User interfaces Voice commands: Part 1: Framework and general guidance Part 2: Constructing and testing Part 3: Translation and localization Part 4: Management of voice command registrationiv ISO/IEC 2016 All rights re

18、servedBS ISO/IEC 30122-1:2016ISO/IEC 30122-1:2016(E) Introduction Voice command is used for controlling ICT devices with the voice and in the language of the user. This technology is based on speech recognition, with some consideration for language tolerance (different accents or speech impairment w

19、hile using a given language). It is also beneficial to people who are operating the ICT device when/where they cannot use hands or fingers to operate it. This document defines the principal standardized voice commands that will be commonly used in various ICT devices. ISO/IEC 2016 All rights reserve

20、d vBS ISO/IEC 30122-1:2016BS ISO/IEC 30122-1:2016Information technology User interfaces Voice commands Part 1: Framework and general guidance 1 Scope This part of ISO/IEC 30122 defines a framework and general guidance for essential voice commands. This part of ISO/IEC 30122 provides a limited number

21、 of commands which could be memorized to facilitate the use of the information/communication technology (ICT) devices including computers, personal digital assistants (PDAs), tablets, mobile devices, car navigation systems and business machines. This part of ISO/IEC 30122 does not include the natura

22、l sentence recognition by using natural language processing technology. 2 Conformance A voice command is conformant to ISO/IEC 30122-1 if it meets all requirements of Clause 5. 3 Normative references The following documents are referred to in the text in such a way that some or all of their content

23、constitutes requirements of this document. For dated references, only the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies. ISO 639-2, Codes for the representation of names of languages Part 2: Alpha-3 code ISO 639-3, Cod

24、es for the representation of names of languages Part 3: Alpha-3 code for comprehensive coverage of languages ISO/IEC 30122-2, Information technology User interfaces Voice commands Part 2: Constructing and testing ISO/IEC 30122-3, Information technology User interfaces Voice commands Part 3: Translat

25、ion and localization ISO/IEC 30122-4, Information technology User interfaces Voice commands Part 4: Management of voice command registration 4 Terms a nd definiti ons For the purposes of this document, the following terms and definitions apply. ISO and IEC maintain terminological databases for use i

26、n standardization at the following addresses: IEC Electropedia: available at http:/www.electropedia.org/ ISO Online browsing platform: available at http:/www.iso.org/obp INTERNATIONAL ST ANDARD ISO/IEC 30122-1:2016(E) ISO/IEC 2016 All rights reserved 1BS ISO/IEC 30122-1:2016ISO/IEC 30122-1:2016(E) 4

27、.1 voice command spoken instruction to control ICT system 5 Requirements and recommendations 5.1 Overview 5.1.1 General ISO/IEC 30122 consists of four parts. ISO/IEC 30122-1 provides a framework and general guidance for essential voice commands. Basic and common requirements and recommendations for

28、voice commands are provided. ISO/IEC 30122-2 provides the technical criteria and test methods for voice commands and a speech recognition system. A voice command is the instruction spoken by the user to control an ICT device. The ICT device recognizes and identifies the spoken instruction using spee

29、ch recognition technology. Thus, in order to determine the appropriateness of a voice command, the specification of the speech recognition technology that is used in ICT devices should be taken into account as well as the acoustical properties of the voice command. ISO/IEC 30122-3 provides the lingu

30、istic requirements to translate and localize voice commands and the procedure to decide the words or phrases for voice commands from a linguistic point of view. A voice command is used in any language. Inter-language issues of voice commands should be taken into account for the translation and local

31、ization of voice commands. ISO/IEC 30122-4 defines supplementary procedural information, requirements and criteria that apply to a collection of voice commands published as a web-accessible voice command database. They are based on Annex SL of the IEC Supplement to ISO/IEC Directives. ISO/IEC 30122-

32、4 also defines the method for adding, changing or withdrawing voice commands in an electronic database of standard voice commands. A developer of system/application that will use voice commands shall follow the defined procedure. Identify needed commands. Check the database of voice commands to find

33、 voice commands that meet these needs. Where standard voice commands exist, use them. Where standard voice commands do not exist, create missing voice commands in accordance with guidance in this document and ISO/IEC 30122-2. For all voice commands, comply with ISO/IEC 30122-3 for inter-language iss

34、ues and localization. If desired, submit the new commands to the standardization procedure (defined in ISO/IEC 30122-3). 5.1.2 Attributes Each voice command in this part of ISO/IEC 30122 has the following attributes. NOTE In EXAMPLEs of a) to j), the example data of attributes are expressed in Engli

35、sh.2 ISO/IEC 2016 All rights reservedBS ISO/IEC 30122-1:2016ISO/IEC 30122-1:2016(E) a) Title Title is the name of this voice command. The title should be a noun or a noun phrase. Titles shall be unique (see 5.1.4). If there is a need for more than one title, the titles shall be separated with the pu

36、nctuation mark semicolon. NOTE The title is not always the word or phrase to be spoken by the user as the voice command. EXAMPLE 1 “Confirmation of operation”. EXAMPLE 2 “Answer; Confirmation”. b) Function Function gives the purpose of the voice command, or actual action when the voice command is gi

37、ven. Function starts with infinitive, i.e. “To verb ”. EXAMPLE 1 “To confirm the operation that the system requires the user to be allowed to do.” EXAMPLE 2 “To agree the reaction of the ICT device.” c) Phrase of command Phrase of command is to be spoken by the user to control ICT devices. Phrase of

38、 command shall be unique (see 5.1.4). EXAMPLE 1 “Yes”. EXAMPLE 2 “I agree”. d) Pronunciation Pronunciation gives the special requirement of pronunciation. It should be described in an appropriate mark-up. If there is no special information concerning pronunciation, this can be blank. NOTE Appropriat

39、e methods of mark-up include IPA (International Phonetic Alphabet), SAMPA, etc. EXAMPLE 1 If the Phase of command is “Direction” and only a pronunciation drkn is allowed (i.e. darkn is invalid for that command), the Pronunciation is “drkn”. EXAMPLE 2 If the Phase of command is “Direction” and both p

40、ronunciations drkn and darkn are allowed, the Pronunciation is “drkndrkn”. e) Note Note is an additional explanation. If there is nothing to describe in Note, it can be blank. EXAMPLE “See also the voice command OK.”. f) Keywords Keywords are used by the user to search the voice command on the datab

41、ase described in 5.2. If there is no keyword, this can be blank. EXAMPLE “OK, agree, confirmation”. g) Date of release Date of release is the date when the present data a) to i) is updated. The date shall be presented in coordinated universal time (UTC). EXAMPLE “2012-01-01”. ISO/IEC 2016 All rights

42、 reserved 3BS ISO/IEC 30122-1:2016ISO/IEC 30122-1:2016(E) h) Version Version is a number of revision. This shall start with 1.00. The number increases by 1 in the case of major revision, and by 0.01 in the case of minor revision. EXAMPLE “1.02” (“.” is a decimal point). i) History History is a recor

43、d of revisions. History can include past versions, and dates of release of past revisions. If there is no past revision, History can be blank. EXAMPLE “Ver. 1.0: 2011-01-01, Ver. 1.1: 2011-07-01”. j) Relevant TCs/SCs and publications Relevant TCs/SCs are the technical committees (TCs) and subcommitt

44、ees (SCs) of ISO, IEC or other standardization organizations who standardize the voice command, or are interested by it. The publication is the published document that provides the voice command. EXAMPLE “JTC1/SC35, ISO/IEC 00000:2012”. 5.1.3 Start and end signals of voice command The start signal e

45、nables the acceptance of voice commands. The end signal disables the acceptance of voice commands. The target device should be identified in start and end signals. If the user omit the identification of target devices, all the devices that can receive the voice command are the targets. NOTE 1 The st

46、arting signal enables the system to distinguish whether the word or phrase spoken by the user is the voice command or just a general utterance. NOTE 2 The signal is not always given by a voice. The signal includes making sounds, pushing buttons or gestures. NOTE 3 If there is only one device that re

47、ceives the voice command around the user (e.g. in the case that only the navigation system receives the voice command in the car), the user omits the identification of the target device. EXAMPLE 1 Saying “Computer!” is the signal of the start of voice command. EXAMPLE 2 Clapping hands three times is

48、 the signal of the start of voice command. EXAMPLE 3 Saying “Over.” is the signal of the end of voice command. EXAMPLE 4 The ICT device receives the voice command only 8 s after the signal of the start of voice command. 5.1.4 Uniqueness Any two voice commands that have different functions shall not

49、have the same Title. Any two voice commands that have different functions shall not have the same Phrase of command. 5.1.5 Feedback of acceptance The ICT device shall return feedback of acceptance or rejection to the user in an accessible manner. The feedback shall not leak privacy information.4 ISO/IEC 2016 All rights reservedBS ISO/IEC 30122-1:2016ISO/IEC 30122-1:2016(E) 5.2 Database of voice