REG NASA-LLIS-1472-2003 Lessons Learned Accident Investigations Off-site Storage of Investigative Data and Evidence.pdf

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1、Lessons Learned Entry: 1472Lesson Info:a71 Lesson Number: 1472a71 Lesson Date: 2003-08-31a71 Submitting Organization: JSCa71 Submitted by: David LengyelSubject: Accident Investigations/Off-site Storage of Investigative Data and Evidence Abstract: A small appliance fire at the Investigation Boards fa

2、cility pointed to the need for a process to duplicate and secure unique electronic data at an off-site facility to provide disaster recovery protection.Description of Driving Event: The Columbia Accident Investigation Board (CAIB) generated unique and irreplaceable documents, data, and media that we

3、re housed at the Regent Park III facility. On Sunday, 30 March 2003, a small appliance fire occurred at the facility. The local fire department responded to the call and promptly secured the area. This event alerted the staff of the importance of protecting unique and irreplaceable documents, data,

4、and media.Lesson(s) Learned: 1. At the beginning of the investigation, unique electronic data such as interview and public hearing tapes were not duplicated and stored off-site. Mid-way through the investigation, document management staff began duplicating this media and delivering it to a secure of

5、f-site storage facility. This process provided disaster recovery protection that had not previously existed.2. 3. A backup of data stored by the investigators on JSC and personal computers was left to the individuals to perform on diskettes and CDs. These backups, if performed at all, were typically

6、 stored on-site in close proximity to user desktops. Consequently, if the fire had caused severe damage to the facility, this data may have been lost forever.Provided by IHSNot for ResaleNo reproduction or networking permitted without license from IHS-,-,-Recommendation(s): a71 Develop a process for

7、 duplicating and safely storing irreplaceable documents, data, and media generated by the investigation team at the outset of a major investigation. This will ensure that such data are recoverable if a disaster should occur at the facility.a71 Map investigators to an independent server to preserve d

8、ata, rather than rely on individual hard drives which may not be backed up. This will ensure that all material generated by individual investigators is located on a central server where nightly backups are performed and tapes are stored at a secure off-site storage facility for disaster recovery pur

9、poses.a71 Make data storage policies part of the Contingency Action Plan (CAP) Evidence of Recurrence Control Effectiveness: TBD NASA ResponseDocuments Related to Lesson: Agency Contingency Action Plan for Space Flight OperationsMission Directorate(s): a71 Space Operationsa71 Exploration SystemsAddi

10、tional Key Phrase(s): a71 Accident Investigationa71 Administration/Organizationa71 Computersa71 Configuration Managementa71 Information Technology/Systemsa71 NASA Standardsa71 Policy & Planninga71 Safety & Mission Assurancea71 SecurityAdditional Info: Provided by IHSNot for ResaleNo reproduction or networking permitted without license from IHS-,-,-Approval Info: a71 Approval Date: 2004-06-16a71 Approval Name: Ronald Montaguea71 Approval Organization: JSCa71 Approval Phone Number: 281-483-8576Provided by IHSNot for ResaleNo reproduction or networking permitted without license from IHS-,-,-