REG NASA-LLIS-1320-2002 Lessons Learned Incorporating Novice Users in Software Development.pdf

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1、Lessons Learned Entry: 1320Lesson Info:a71 Lesson Number: 1320a71 Lesson Date: 2002-10-11a71 Submitting Organization: KSCa71 Submitted by: Bill ValentinoSubject: Incorporating Novice Users in Software Development Description of Driving Event: During usability testing of the Human Factors Process Fai

2、lure Mode and Effects Analysis (HF-PFMEA) software tool development, it was discovered that a novice user could not learn both the HF-PFMEA program and the analysis methodology in the time allotted for the usability testing.Lesson(s) Learned: When developing software, more emphasis needs to placed o

3、n capturing the expert knowledge that the software program is being designed to emulate and putting it into a form that allows the novice user to perform the task.Recommendation(s): Create an expert system to interactively guide a novice user through the computer application.Evidence of Recurrence C

4、ontrol Effectiveness: N/ADocuments Related to Lesson: N/AMission Directorate(s): Provided by IHSNot for ResaleNo reproduction or networking permitted without license from IHS-,-,-a71 Space Operationsa71 Exploration SystemsAdditional Key Phrase(s): a71 Human Factorsa71 SoftwareAdditional Info: Approval Info: a71 Approval Date: 2003-03-17a71 Approval Name: Gena Bakera71 Approval Organization: KSCa71 Approval Phone Number: 321-867-4261Provided by IHSNot for ResaleNo reproduction or networking permitted without license from IHS-,-,-