1、剑桥商务英语高级分类-3 及答案解析(总分：52.00，做题时间：90 分钟)一、READING(总题数：0，分数：0.00)二、PART ONE(总题数：1，分数：8.00)下面 5条新闻涉及的大多是企业削减或调整计划，仔细阅读找出其主要内容，然后对照以上 8个句子中的关键词：A ABC International, one of Europes leading educational organizations, has warned shareholders to expect a fall in full year profits. The company, whose flagshi
2、p training centre in Copenhagen is currently being modernized and refurbished, made an interim profit of $12m, compared with $ 23m in 1998. In response to its poor financial results, ABC has announced plans to cut jobs in its French and Spanish centres. An employee spokesman said that the move would
3、 Prove unpopular and that with insufficient employees, some centres would struggle to deliver the high level of service demanded.BMaarit Ehlers, former government adviser and the new CEO at CTAD in Finland, has announced cost-cutting measures at the company. This decision has already led to the resi
4、gnation of one of the companys most respected employees. Niina Rantanen had been with OTAD for over 15 years, most recently as its Head of Operations. It is believed that she objected to company plans to reduce staffing levels at two of CTADs plants. Indications are that further high level resignati
5、ons will follow in the next few months.CITNET has finalised merger terms with AREN to create one of Romanias largest computer software companies. Details of the merger are expected to be released later today. However, it is believed that ITNETs plans to break into France and Germany have been put on
6、 hold for the time being and that major job losses will soon be announced. ITNET looks set to benefit from the merger with AREN, which has recently been awarded a number of major contracts, including a contract with the Romania Ministry for Finance, which will be worth in excess of $ 345, 000 for th
7、e company.Sam Cargo has responded to redundancy rumours by revealing that it is to cut the number of office-based staff employed in its Scandinavian division by 25% over the next 24 months. The announcement follows confirmation that the company has also decided to postpone the planned upgrading of h
8、aulage systems at its Stockholm subsidiary. A senior staff member has revealed that Sam Cargos business has deteriorated in recent months due to the escalating price war with central and eastern European rivals.ETrivoli Chemicals, British industrial chemical company, announced yesterday that it is t
9、o cut 600 blue-collar jobs in a series of downsizing measures at three of its German plants. The news coincided with confirmation that the company also plans to dispose of its loss-making operations, SolvPaints, the industrial solvent and paint division. This restructuring comes as the company repor
10、ted a sharp drop in pre-tax profits. According to a company spokesman, the proposed joint venture with DTR International, one of Trivoli Chemicals main competitors, is likely to be shelved.（分数：8.00）(1).This company is in the process of upgrading some of its facilities.（分数：1.00）填空项 1:_(2).This compan
11、y will sell off assets to offset poor financial results.（分数：1.00）填空项 1:_(3).This company will be working with a government organization.（分数：1.00）填空项 1:_(4).This company is suffering from the effects of increased competition.（分数：1.00）填空项 1:_(5).This companys decision to restructure will result in sta
12、ff shortages.（分数：1.00）填空项 1:_(6).This company has postponed its entry into new western European markets.（分数：1.00）填空项 1:_(7).This company has made cuts which are unpopular with senior staff.（分数：1.00）填空项 1:_(8).This company is to reduce the number of administrative posts.（分数：1.00）填空项 1:_三、PART TWO(总题数
13、：1，分数：6.00) A. This provision is restricted to situations where the need arises because of the employees work. B. These should be taken regardless of whether they follow a period of intense or occasional use. C. For this reason, visual display equipment should be regularly checked for damage. D. Any
14、 such complaints should be recorded in the companys Health and Safety log book. E. Attention is drawn to the possible dangers in seeking to carry too heavy a load. F. However, in some cases, the operation of such equipment can have an adverse effect. G. A Supervisor should be notified immediately of
15、 all occurrences, however minor, so that appropriate action can be taken H. Hazards such as these must be reported immediately to the manager or any other person authorised to act on his or her behalf.然后，阅读以下健康安全准则。选择答案时要联系上下文，理解整体语篇意义，注意供选择的句子与上下文之间是否存在诃汇、语法和语义上的衔接，如：词语的重复、同义词的使用、关系代词的使用、表示逻辑关系的连接词
16、的使用等。In order to eliminate risk to the health and safety of employees, appliances should be used in accordance with suppliers and manufacturers instructions. As far as is reasonably practicable, all appliances should be kept in a good state of repair. For this reason，visual display equipment should
17、be regularly checked for damage Any appliance which is consequently found to be faulty or potentially dangerous should, where possible, be immediately isolated from the electrical supply and reported to a supervisor.It is required by law that employees using VDUs should have regular breaks. (1) In b
18、oth cases supervisors are responsible for ensuring that these breaks are observed. The company provides word processors which have been specially selected to provide a safe system of work and every effort has been made to ensure that they have been ergonomically designed. (2) This may be due to indi
19、vidual physical characteristics of the operator rather than the machine itself. In such cases, the company is obliged to take every action to improve the situation.All employees are expected to notify their manager about any discomfort experienced whilst using a word processor. (3) Where entries ref
20、er to eyesight, display screen users are entitled, upon request, to a free eye test, the cost to be met by the company.If a user is said by his/her optician to require frequent eye tests, the employer should meet the costs of all necessary tests. (4) Operators are otherwise entitled to one free eye
21、test every twelve months unless there are exceptional medical circumstances which have arisen during the period between examinations.The development of office networks has resulted in modular configurations, comprising a number of interchangeable computers which may be easily moved around. (5) Moreo
22、ver, employees should take care to ensure that no undue strain is caused through lifting in the wrong way.it is the responsibility of all employees to report accidents. (6) This may help prevent a more serious incident from happening in the futur（分数：6.00）填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_四、P
23、ART THREE(总题数：1，分数：6.00)The function of the office is to perform administrative work. First, it must provide the necessary communications with customers, banks, government departments, and other outside organizations. Second, it must service the information requirements within the company itself. In
24、 order to meet these needs efficiently, the Office Manager must employ the most appropriate business methods, systems and equipment.In an efficient administrative structure, clerical operations are organized so that they add to the profitability of the business. However, in many countries the number
25、 of clerical staff has increased while the total number of workers employed in production has fallen. In Britain, for example, the total workforce in the years 1919-1976 went up by 25 %, while the number of people who were employed in clerical work increased by 150 %. For a country such as Britain,
26、which depends on a manufacturing base, that can mean inefficiency.To ensure that office services run smoothly, there must be the means to check, sort, copy and file correspondence and other paperwork. Today there is a growing range of machines that can be used to do such jobs. The size and resources
27、 of a company will determine how mechanized or computerized its office systems are.The office must give maximum service at minimum cost. A balance must be kept between production, marketing, and administration. As a company develops and grows, the contribution of administration will vary in kind and
28、 in value.The most important objective in modern offices is the processing of data in order to provide a means of business control, but in many companies there are weaknesses in the ability to manage communications efficiently. For example, some data are often used only by individual managers, and d
29、ifferent departments in the same company may use different data processing systems. In order to contribute to business efficiency, however, data processing must be a centralized service. The system which is required is one that looks at the total needs of a business and therefore assists management
30、in making appropriate decisions quickly.（分数：6.00）(1).The office manager has to use the most suitable business system in order to _.（分数：1.00）A.ensure that office services run economicallyB.check and copy business correspondenceC.service the information requirements of the companyD.provide means of bu
31、siness negotiation(2).According to the passage, the function of the Office Manager is to _.（分数：1.00）A.provide the necessary information for the local authorityB.keep a balance between production, marketing and administrationC.assist management in making appropriate decisions quicklyD.make sure that
32、administrative work is performed efficiently(3).In what way are some companies inefficient in managing communications?（分数：1.00）A.By not making data available to all managers.B.By using the same data processing systems.C.By checking business correspondence.D.By depending on a manufacturing bas(4).The
33、 degree of computerization in a companys office is limited by（分数：1.00）A.the business methods and systemsB.the correspondence and other paperworkC.the data and data processing systemsD.the size and resources of a company(5).Which of the following can contribute to business efficiency?（分数：1.00）A.Data
34、processing must be a centralized service.B.The company develops and grows.C.The managers of different department know each other well.D.More machines should be use(6).What can be the best title of the passage?（分数：1.00）A.The Function of the Office Work.B.The Importance of the Office Work.C.The Functi
35、on and the Importance of the Office Work.D.The Importance of Managers.五、PART FOUR(总题数：1，分数：10.00)To succeed in todays global market place, it is essential to learn as much as possible about the conditions in overseas markets. In the past, companies with international aspirations simply familiarised
36、themselves with any differences in the legal system or in the (1) used in the day-to-day business of import and export.Modern trade, however, (2) more. Today the company seeking international success must also understand the people who live and work in countries they deal with, how they think, behav
37、e and do business. In short, todays market leaders must (3) greater Cultural awareness. Business people operating in foreign markets often fail to consider that cultural differences can result in a (4) of approaches to everyday business activities such as the way a cross-cultural team (5) or how it
38、conducts its meetings.One of the main (6) of investing in our cultural awareness programmes is that they can help you to fully (7) your business potential, leaving you better placed to succeed. Our cultural aware, ness training seminars will (8) the importance of taking into account how other nation
39、alities think and behave and how they might see you. We can also help you develop the (9) you need to construct effective working relationships and (10) difficulties that may arise when working with colleagues or clients from different nationalities and cultures.（分数：10.00）A.proceduresB.technicalitie
40、sC.mechanicsD.schedulesA.requestsB.commandsC.demandsD.prescribesA.earnB.acquireC.findD.procureA.choiceB.selectionC.varietyD.scopeA.associatesB.participatesC.contributesD.co-operatesA.compensationsB.benefitsC.prizesD.premiumsA.exploitB.practiseC.outdoD.employA.announceB.exposeC.demonstrateD.publishA.
41、strengthB.talentC.proficienciesD.skillsA.overturnB.overcomeC.overrunD.overtake六、PART FIVE(总题数：1，分数：10.00)We are always negotiating, not only in business, but also in our private lives, from deciding what to watch on TV to deciding where to go on holiday. Rarely, in fact, (1) any form of decision rea
42、ched without some form of negotiation.But (2) we practise the art on a regular basis, it is always useful to review what we already subconsciously know. The following tips provide you (4) strategies for negotiating effectively, no matter (4) situation you find yourself in.Firstly, try to make it a w
43、in-win situation. Start with the attitude that all parties should get something out of the deal. Look at the common ground, (5) only at the gaps between you.Secondly, try to find out what is cheap for you but valuable to your negotiating partner and vice versa. Exchanging something you dont want (6)
44、 something you actually do want is, of course, the aim of (7) parties involved.Thirdly, be aware of your BATNA, your Best Alternative to a Negotiated Agreement. You wont always get (8) very deal you wanted so you need to bear in mind your best alternative if the negotiation fails. In fact, telling y
45、our negotiating partner, “thanks but I can get a better deal elsewhere“ often brings about movement in the other sides position!And finally, be creative. Think of the exercise (9) both sides coming together to solve a common problem. Developing the valuable skills you need to negotiate most effectiv
46、ely takes time and effort, but by taking on just a (10) simple techniques, you can make all the difference.（分数：10.00）填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_七、PART SIX(总题数：1，分数：12.00)Vacancy Offers（分数：12.00）(1).Working overseas can offer you a once in a lifetime opportu
47、nity to live,（分数：1.00）填空项 1:_(2).work and build the friendships in a very different environment. This（分数：1.00）填空项 1:_(3).experience which will also give you a chance to widen your outlook on life,（分数：1.00）填空项 1:_(4).encounter with cultural differences and develop new skills. To join us, you（分数：1.00）
48、填空项 1:_(5).must be fully qualified and have at least two years full-time experience. In（分数：1.00）填空项 1:_(6).addition to being resourceful, and you must be able to show sensitivity to（分数：1.00）填空项 1:_(7).cultural differences. Flexibility that is also an extremely important quality;（分数：1.00）填空项 1:_(8).you should be able to imagine what y
